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Warehouse Management reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Warehouse Management Software for Small Businesses

    Products classified in the overall Warehouse Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Warehouse Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Warehouse Management category.

    In addition to qualifying for inclusion in the Warehouse Management Software category, to qualify for inclusion in the Small Business Warehouse Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

    Top 6 Warehouse Management Software for Small Businesses

    • Odoo Inventory
    • Epicor Prophet 21
    • Magaya Supply Chain
    • Finale Inventory
    • 3PL Warehouse Manager
    • Acctivate

    Compare Small Business Warehouse Management Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (31)4.7 out of 5

    Odoo Inventory seamlessly integrates all of a company's basic warehouse operations, such as: delivery orders, inventory counts, incoming shipments, automatic packing, scrapping, and transferring, just to name a few. Odoo Inventory is not only equipped with the most efficient stocking method available, it also has the capabilities to fully improve any company’s internal operations. Warehouse managers can easily control their warehouse, and maximize their inventory efficiency, by reducing stock l

    (87)3.9 out of 5
    Optimized for quick response

    Epicor Prophet 21—A fit-for-purpose, cloud-ready business system for distributors. Powered by Microsoft Azure, the most trusted cloud platform for enterprise, Epicor® Prophet 21® in the cloud brings you mission-critical, industry specific value to drive business growth – faster, easier, and more reliable than ever. Leading industry analysts have praised our cloud strategy and vision. Epicor Prophet 21 has been developed to fit distribution businesses and is continually improved with a focus o

    (34)4.5 out of 5
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    With all the features you need to run and grow your business in a single platform, the Magaya Supply Chain solution scales according to your evolving needs, making it a wise investment in your business - now, and in the long run. Break down the silos and boost productivity throughout your organization by managing all your logistics operations in a single platform, from drafting freight quotes to submitting necessary customs documentation, performing warehouse management procedures, and last-mil

    (27)4.8 out of 5
    Entry Level Price:99 /mo

    Finale Inventory is an intuitive cloud-based inventory management system that is easy to use while designed to scale to the demands of a growing business. Handle all your stock movements from purchasing through to sales. From the ShipStation inventory management integration, QuickBooks integration, and Kitting (Product Bundling) feature, Finale offers a comprehensive solution for multi-channel ecommerce retailers. Finale Inventory makes it a snap to manage your inventory across all the marketp

    (27)4.1 out of 5
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    Designed exclusively for third party logistics warehouses. An affordable, enterprise-strength WMS, built specifically for 3PLs. Offer your customers EDI, global visibility, billing management, automated reporting, bar-code scanning, and more. Easy to implement and use, 3PL Warehouse Manager can pay for itself by lowering your costs, capturing missed billing events and by allowing you to increase your service offerings.

    (54)3.8 out of 5
    Optimized for quick response

    Acctivate is a powerful, easy-to-use and affordable inventory software designed for growing small to mid-sized distributors and online retailers using QuickBooks®. The sophisticated solution promotes collaboration across the entire company with tools that deliver real-time visibility of inventory, sales, order fulfillment and purchasing. Operations are accelerated from customer service to the warehouse and key insights enable strategic decision-making. Acctivate replaces manual, error-prone

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    Check out the G2 Grid® for the top Warehouse Management Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
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    Acctivate
    Finale Inventory
    3PL Warehouse Manager
    Magaya Supply Chain
    Epicor Prophet 21
    Odoo Inventory
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    Learn More About Warehouse Management Software

    What is Warehouse Management Software?

    Warehouse management software (WMS) is primarily used to provide visibility into an organization’s inventory. Users should think of it as a way to monitor, track, and optimize the efficiency of how inventory is stocked, managed, and shipped. WMS provides these inventory management features primarily by being linked to barcode tracking features. Typically, businesses label items with barcodes which provides them full visibility into that particular item. This technology is then linked to the WMS. This is extremely beneficial to businesses because when the item is scanned, it provides visibility into the number of stock left, an item’s location in the warehouse, as well as the shipment status of the item. In this sense, the barcode is the key factor that allows warehouse management systems to be as effective as they are.

    In addition to monitoring and optimizing warehouse inventory, WMS can also manage supply chain operations from the manufacturer to the warehouse. This provides more visibility into when shipments are arriving and how to effectively stock those shipments in the most efficient way possible.

    What Types of Warehouse Management Software Exist? 

    ERP-integrated WMS

    Sometimes warehouse management systems can be packaged into an enterprise resource planning (ERP) system. Although it might not have as much functionality as a standalone product, it will definitely provide a wide scope of other business processes. If it’s important to have one system that aligns the warehouse management system with human resources, supply chain management, and manufacturing, then buyers might want to opt for a product that is included in an ERP system.

    Standalone WMS

    Standalone warehouse management systems are sold as a specialized product that doesn’t offer any further supply chain functionality. It will focus specifically on inventory management and warehouse operations. This would be an ideal choice for a company that isn’t looking for software that expands beyond the scope of warehouse management. 

    What are the Common Features of Warehouse Management Software?

    The following are some of the core features typically found in a WMS:

    Inventory control: Inventory control features allow warehouse managers to monitor inventory levels in real time. This lets managers monitor if their inventory is overstocked or understocked, which can indicate if the business is wasting money on certain products that are not being bought.

    Warehouse layout: Warehouse layout allows users to identify products by weight or size so businesses can stock items in locations that make movement more efficient around the warehouse. If sales data indicates that a particular product is flying off the shelves, the warehouse managers can ensure that the product is stocked at an optimal location for the quickest shipping times.

    Fulfillment monitoring: Fulfillment monitoring features allow users to track, manage, and analyze the fulfillment times of their products. By synching RFID tags that are on each product, users can track and locate each item to see if they reached their final destination on time.

    Labor management: Labor management tools allow warehouse managers to monitor worker performance within the software. The software can help indicate if workers are performing above or below standards.

    Warehouse modeling: Warehouse modeling allows users to simulate a warehouse workflow change and provide report card metrics on efficiency. This is a great way to test changes before they’re even implemented. Within the feature, warehouse modeling will even proactively recommend optimizations so warehouse managers know how to shift workflows in order to maximize efficiency.

    What are the Benefits of Warehouse Management Software?

    WMS can dramatically improve the efficiency of tracking and monitoring inventory as it moves through the warehouse. As a result of better tracking and inventory planning, users will make processes such as receiving, picking, and storing products quicker and more accurate. These improved processes will result in more shipments going out on time and customers receiving their orders more quickly.

    Meet customer demands: Shipping time is extremely important to the average online shopper. With massive e-commerce sites setting the bar with shipping in two days or less, other online e-commerce stores must offer the same to stay competitive. Maximizing the efficiency of the inventory with a warehouse management system will allow the company to send more shipments out on time and meet growing customer demands.

    Save money: Warehouse management systems help businesses with processes such as demand forecasting. By monitoring how much inventory is left of a certain product, businesses can determine if they need to slow down or increase the production of that product. Using historical data to develop an estimate of expected customer demand will ultimately save the company money.

    Better labor management: WMS can drastically improve the onboarding process for new workers, as well as the efficiency of veteran warehouse workers. Some labor management features typically found in a WMS included worker performance management, labor forecasting, KPI management, and schedule optimization. There are features that allow businesses to set goals for their workers which will provide them with specific metrics to reach. This can be great for compensating workers based on performance. Conversely, there are also great schedule optimization features that provide daily schedules and tasks to warehouse workers. This allows them to always stay on track and not idle in the warehouse.

    Who Uses Warehouse Management Software?

    Warehouse manager: WMS allows warehouse managers to facilitate daily task planning, staff management, new hire onboarding, and other organizational features that make it simpler to manage the efficiency of their team.

    Distribution center manager: Distribution center managers are responsible for inventory, shipping, and the receiving of stock. WMS helps distribution center managers with insight into inventory stock levels, and the whereabouts of incoming and outgoing shipments.

    What are the Alternatives to Warehouse Management Software?

    Here is a list of warehouse management alternatives that can replace this type of software, either partially or completely:

    Inventory control software: For buyers looking to only manage inbound inventory and current stock, then inventory control software is a good option. Inventory control software focuses mainly on the tracking of products, raw materials as well as demand forecasting. It is more concerned with current inventory and how it can be used to meet customer demand. However, WMS is suitable for buyers who want a product that is more encompassing of all aspects of running a warehouse including labor management and outbound logistics.

    ERP systems: ERP systems are complete, integrated systems that manage all aspects of a production-based or distribution business, aligning financial management, human resources, supply chain management, and manufacturing or distribution with the core function of accounting. ERP systems generally have their own warehouse management capabilities, but they are typically limited in functionality. If the buyer needs a more complete system for managing other aspects of the business then an ERP might be the way to go. 

    Software Related to Warehouse Management Software

    Related solutions that can be used together with WMS include:

    ERP systems: Integrating WMS with an ERP system is key to maximizing its potential. Integration between these two systems will allow managers to see all data that relates to manufacturing, supply chain, and shipping all in one place. This will ultimately lead to more visibility of how the business processes are connected.

    Accounting software: Integrating WMS with accounting software will allow users to accurately present inventory in financial reports. Important documents such as tax returns can then accurately reflect inventory value. If the stated assets from the warehouse don’t match up with bookkeeping, then the company can get audited. The best way to maintain the financial integrity of the warehouse is by integrating the warehouse management system with accounting software.

    E-commerce platforms: Integrating the warehouse management system with the e-commerce platform is critical for keeping track of inventory. Without integrating these two solutions, managers must manually track orders on their e-commerce platform and then adjust the stock in a spreadsheet. Conversely, when these two are integrated, every sale that is made online will automatically be reflected in the WMS. The result is more visibility and accuracy, which will translate to less inventory errors.

    Challenges with Warehouse Management Software

    Implementation: The biggest challenge with WMS is implementation. The reason for this is because there is no standardization across how to utilize a warehouse management system. While an online e-commerce business may manage inventory one way, a car dealership or process manufacturing company may manage it in a completely different way. These businesses will have different processes in distribution, retail compliance requirements, and shipping. This requires businesses to tailor the WMS to their needs. 

    Integration challenges: Another challenge with implementing a WMS can be with integrating the software across the entire supply chain. Depending on the level of connection, some businesses may want to integrate their warehouse management system alongside supply chain visibility software or supply chain planning software. This can prove challenging for any business. 

    Which Companies Should Buy Warehouse Management Software?

    E-commerce businesses: A WMS allows e-commerce businesses to link their online store purchases directly to their inventory. This way if a customer makes a purchase, it is automatically reflected in their stock count. This allows e-commerce businesses to accurately determine stock level and signifies if they need to restock. 

    Manufacturing companies: Manufacturing operations often include a hybrid of premade goods and newly created goods to make a final product. This makes managing inventory for manufacturers a little more difficult since oftentimes certain parts are dependent on other parts in order to combine and make a finished product. As such, it’s critical that manufacturers have a good read on inventory levels to ensure that production can run smoothly.

    Food and beverage businesses: A WMS is a necessity for food and beverage companies as these companies need to make sure their inventory is always kept fresh. These products must be delivered and shipped on time to ensure they don’t spoil on the way to the customer. This can include grocery stores, as well as wholesale food distributors.

    How to Buy Warehouse Management Software

    Requirements Gathering (RFI/RFP) for Warehouse Management Software:

    Requirements gathering for a WMS is absolutely critical to ensure that the business is implementing a product that meets all of their needs. While some WMS will have a full-fledged feature list with features such as labor management and performance management, these solutions are generally more expensive. For buyers who want the basic functionality of a warehouse management system, only core features such as inventory management, receiving, picking, and shipping are essential. These solutions may be less expensive and cover all requirements, rather than a solution that covers all the bells and whistles.

    Compare Warehouse Management Software Products

    Create a long list 

    Long lists are created by eliminating software options that do not provide critical functionality. To make a long list for a WMS, a buyer should look at the following functionalities and deem which products provide the necessary functionality

    • Put-away
    • Receiving
    • Yard and appointment setting
    • Asset management
    • Inventory management
    • Quality control
    • Picking
    • Packing
    • Shipping
    • Performance management
    • Integrated WMS slotting
    • Alerts
    • Audits
    • Labor management

    Create a short list

    Once a buyer has narrowed down their list from the following functionality above, it’s then important to get even more specific requirements. For example, if a company is in the food and beverage industry, they should make sure that there is functionality for coldchain which might require unique WMS capabilities. If a company is in the manufacturing industry, they might want to make sure the software integrates with their ERP.

    Conduct demos

    Demos are one of the most important stages in the buying journey. This allows a buyer to sit through an actual product demo and see if the product matches all of the necessary requirements. To make sure the demo runs smoothly, ensure that the vendor has all of the requirements beforehand so they can showcase their features properly.

    Selection of Warehouse Management Software

    Choose a selection team

    It’s important to have input from the people who will actually use this software before making such a hefty software purchase. As such, it’s important to create a selection team of three to eight people for purchasing a WMS. First, businesses should get input from the IT team that deals with the technology behind inventory control transactions and current scanning technology in the warehouse. They can ensure that the WMS can integrate with this technology. Second, they should consult warehouse managers to ensure that the software has the requirements they seek such as labor management and onboarding. Lastly, it’s important to have any other relevant team leaders in the selection team; these are the team members who are responsible for inventory movements and inventory control.

    Negotiation

    When it comes down to the negotiation stage buyers must consider implementation and training costs. Once a buyer ensures that all other requirements are met, the last stage is ensuring that workers will be properly trained on the new software. This should be included in the price of the software, especially if it’s a recurring revenue cost. 

    Final decision

    After the negotiation stage is conducted, the final decision requires buy-in from everyone on the selection team. It’s important to get everyone on the same page to ensure that all requirements are met and the final decision is supported by everyone involved.

    What Does Warehouse Management Software Cost?

    WMS generally falls into two different pricing models: this is either a perpetual license or a subscription model. Below are the key differences between the two: 

    On-premises solutions: A perpetual license is often a one-time payment for an on-premises solution. This type of solution is becoming less common across most software vendors as subscription models are taking over, however for some businesses an on-premises solution may make sense. 

    On-premises solutions generally do not require an internet connection. Additionally, users with an on-premises solution control all of the data within. This includes confidential employee information and other sensitive data. Another important advantage may include more product customization. If a WMS is a one-time purchase a buyer generally ensures that the product is set up to meet their needs and can be tailored as such. This is generally less common among cloud products. 

    Software as a service (SaaS) and cloud solutions: Cloud products often operate under a SaaS model and are run over the internet (in the cloud). These are generally sold as a subscription and require a recurring payment, most often as monthly or yearly payments. 

    One of the big advantages of cloud systems is that they generally provide more ongoing technological innovation. Once the product is sold, the buyer reaps the benefits of constant improvements from the vendor. This allows buyers to stay up to date with new features that may be shaping the market. Another advantage is less of a massive upfront investment. This allows buyers to test out a product without paying a hefty sum upfront. 

    Return on Investment (ROI)

    Below is the breakdown of the estimated time to ROI according to our review data on G2 as of November 30th, 2020:

    • 31% of buyers see an ROI in 6 months or less
    • 23% of buyers see an ROI in 7-12 months
    • 21% of buyers see an ROI in 13-24 months
    • 25% of all other buyers see an ROI from 24 months onwards

    Implementation of Warehouse Management Software

    How is Warehouse Management Software Implemented?

    Implementation for WMS can differ depending on the level of customization needed. 

    Who is Responsible for Warehouse Management Software Implementation?

    Generally speaking, there will be a few teams involved in the implementation process. These teams include an internal implementation team, a team of warehouse executives, and lastly the vendor who sold the product. When going through the implementation process, it is important to have the vendor on hand as they are the ones who can answer any questions that may require their expertise. 

    What Does the Implementation Process Look Like for Warehouse Management Software?

    The implementation process for WMS often includes months of customization, training, and testing to finally get everyone on the team used to the software. According to our G2 review data as of November 30th, 2020, here is a breakdown of how long it may take:

    • 28% of buyers see a go live time in less than 1 month
    • 27% of buyers see a go live time of 1-3 months
    • 11% of buyers see a go live time of 3-6 months
    • 16% of buyers see a go live time of 6-12 months
    • The rest of the buyers see a go live time anywhere after 1 year


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