Tokeet Reviews & Product Details

I find Tokeet's customer service very responsive, which is great. The software setup is quite intuitive, making it easy to use. I initially wanted to try Tokeet because of the webpage feature. Even though I only have one property and STR platforms already sync calendars, Tokeet allows for rate setting and communication automation, which removes a couple of headaches I had. The initial setup of Tokeet was very easy too. Review collected by and hosted on G2.com.

There are a lot of features and integrations, for example Tokeet is exactly the same as AdvanceCM, but they are 2 different apps. Also, RateGenie is part of the suite but seems to override settings in the other apps, so it can be quite hard to see which setting is in control of the others. Whilst the software is intuitive, it will take some time to learn how to use it to its full potential. Review collected by and hosted on G2.com.

I find Tokeet really simple to use, which is a big plus for me. The customer service is fantastic; they're super quick to react and make you feel like you're the only client they're dealing with at that time. They're very helpful with the information they provide. Also, they offer lots of handy informative videos, which are great if you don't feel like speaking to someone directly. The initial setup was always easy and has only gotten easier over time as they've improved. Review collected by and hosted on G2.com.

It's hard to say really because in all honesty, they're always improving. You can tell them things that are not quite working or where something would be handy, and they really do take it on board. Review collected by and hosted on G2.com.

The system itself works fine for connecting OTAs.

Pricing used to be reasonable compared to alternatives.

Setup was fairly straightforward. Review collected by and hosted on G2.com.

Untrustworthy billing practices – I paid upfront in April 2025 for a full year, and Tokeet cancelled my subscription without my authorisation.

Forced onto higher pricing – They issued a partial refund and moved me to a new monthly plan at more than double the cost.

Poor customer service – Responses were slow, dismissive, and failed to address the breach of contract.

Business risk – The cancellation left me unable to manage my OTA connections, exposing me to potential double bookings and financial loss.

No respect for customers – Unilateral changes without consent show they don’t value long-term clients. Review collected by and hosted on G2.com.

Tokeet makes it super easy to manage my rental listings across different sites. I love how it updates prices automatically to keep me competitive. Review collected by and hosted on G2.com.

Getting everything set up was a bit of a hassle at first. It took some time to learn how to use all its features effectively. Review collected by and hosted on G2.com.

I love Tokeet's flexible pricing structure which means I only pay for the features that I need, It is making a cost-effective solution for my rental management needs. I’ll recommend this affordable platform. Review collected by and hosted on G2.com.

I hope as my business grows, Tokeet continues to adapt its pricing tiers to offer even more tailored options for large-scale operators. Review collected by and hosted on G2.com.

I’m using the both mobile and web version, but the native mobile applications for iOS and Android are fantastic. They're fast, intuitive, and make managing large operations feel effortless. Review collected by and hosted on G2.com.

While the mobile app is great and fantastic, I would suggest there were more customization options for the dashboard and reports. Review collected by and hosted on G2.com.

The customer support team is always available and ready to help with any issue, big or small. It's reassuring to know that assistance is just a call away. Review collected by and hosted on G2.com.

While support is great, I've found the documentation could be a bit more detailed in some areas. Review collected by and hosted on G2.com.

The comprehensive property care and maintenance scheduling feature has made managing service providers and ensuring high standards of property upkeep effortless. Also, the visual checklists and real-time updates keep every task on track. Review collected by and hosted on G2.com.

Nothing that I would complain about in this product. Review collected by and hosted on G2.com.

They have a basic set of tools for property management, althoug it gets quickly expensive when you use all the stuff - more expensive than their competitors. They claim to have a good support, but really no issues are being solved. Review collected by and hosted on G2.com.

I was lied to several times during the pre sales. John P., their sales guy even missed first scheduled call with me, without an apology and came late to a re-scheduled one, which was hude waste of time on my side. They also claim that thay are a large multinational company with main office in the US, but that office is nowhere to be found and there is pretty much one person responsible for everything (John P.). I would not recommend their service at at all - shady company with shady practices. When I wrote a review on a different website for them, their CEO tried to take the review down claiming that they never spoke to me. Totally ridiculous, save yourself time and try a competition. I would suggest you Hostaway, Hostfully or OwnerRez, based on my extensive research and what I tried. Review collected by and hosted on G2.com.

I was happily surprised by its efficiency and ease of use. Review collected by and hosted on G2.com.

I would like certain additional features, but given how much time it saves me, I am ecstatic with their offering. Review collected by and hosted on G2.com.