BananaDesk Reviews & Product Details

BananaDesk Overview

What is BananaDesk?

BananaDesk is the front desk platform that helps you establish and build a successful hostel without going crazy. With BananaDesk, you can connect your front desk to your sales channels and let your receptionists manage your day-to-day operations easily. That way everything doesn't depend on you, the owner. And you can get back to focusing on growing your business, not managing the day-to-day.

BananaDesk Details
Website
Languages Supported
English, Spanish
Product Description

BananaDesk is a cloud-based hostel managemetn system with integrated channel management and features to help you manage your properties.


Seller Details
Seller
SafeHostel
Company Website
Year Founded
2010
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®

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BananaDesk Reviews

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Consulente ICT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like this app because it avoids the risk of encountering an overbooking and simplifies and reduces the work of the front office. This way you can manage your time in the best possible way. One of the satisfaction was to note the satisfaction of the customer himself. I've improved my business like never before. Review collected by and hosted on G2.com.

What do you dislike?

I like a lot the app and I hadn't any issue. It is very useful and intuitive to use. You can manage your hostel in one place. With BananaDesk you have everything at your fingertips. In a single window, you can see the booked guests, the occupied rooms, the extra purchases of the customer and if they have already made the balance or not. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend using BananaDesk. It is very simple, intuitive, easy to use and most of all useful and important for the management of your hostel. It gives you time to improve your hostel. You can update a reservation simply by a click if you want to change rooms or extending the trip. You will notice an improvement in your business but above all, you will have more time to dedicate yourself to it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I solve the overbooking problem. I earned a lot of benefits. I connected the reception with important channels. I improved my satisfaction and the management of my work. There is a back up of data every 5 minutes so I never lost anything. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Rapid, kind, and professional customer service, reasonable price Review collected by and hosted on G2.com.

What do you dislike?

Limited pricing policies. Seasonal pricing is the only variety they have. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Centralized property managing, none stop bed managing Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This software is very user friendly, it’s intiutive and is very reliable especially as I use it in a fast paced booking environment. I have never experienced any glitches, it doesn’t lag and the interface is well designed. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes we have some problems with the integration with Hostelworld and booking.com, which can be problematic during the busy seasons. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It provides a seamless and professional checking in process. It is user friendly and as a multi lingual team perfect that we can change the language Review collected by and hosted on G2.com.

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AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I do like the ease and the function of the program, it is dependent upon your business needs and the daily requirements. They have online support to help you in everything you need. I really recommend it because my experience was excellent. Review collected by and hosted on G2.com.

What do you dislike?

I think once the program is more developed that it will continue to expand and provide more features that would be beneficial to my company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The implementation of automation is a huge requirement for business needs. It saves the company manual labor. Review collected by and hosted on G2.com.

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