ResNexus Reviews & Product Details

ResNexus has had top notch customer support, in particular Lena Fleming, who has assisted us with our initial set up and has provided training on how to really take our property to the next level using this software. The month to month contract with affordable price point made it easier to make the leap without feeling too nervous. The ease of use for our employees and guests looking to stay with us has been extremely helpful in the transition! From the first presentation we could see how user friendly the system was and how easy it would be to get our staff on board with using new software. Review collected by and hosted on G2.com.

At this time we don't have anything notable to write regarding dislikes. We are eager to continue learning how ResNexus can support our seasonal camping and glamping rentals at Blue Mountain Resort. One thing that might be helpful for our situation would be an embed tool rather than a link to the booking engine. Review collected by and hosted on G2.com.

It's extremely easy-to-use and has a lot of extra features compared to other property-management software out there. Additionally, they're always making updates. Review collected by and hosted on G2.com.

Sometimes, there's minor glitches and bugs. ResNexus is very responsive to inquiries though which is a positive and things can get fixed quick. Review collected by and hosted on G2.com.

The Grid is very well designed and easy to keep track of reservations. Good price point. No long term contracts. ResNexus can be used for a simple small business function or as a more complex hotel management software. Review collected by and hosted on G2.com.

The new widget is too simple looking. If it had more detail I would implement it on our website. Review collected by and hosted on G2.com.

The ease of use has been super helpful and time saving for our clients.

We have helped our clients use this tool to keep their day-to-day processes organized and in line.

This tool allows our clients to keep track of available rooms, upsell customers, and gives us the right amount of reporting we need to show them. Review collected by and hosted on G2.com.

If you aren't familiar with technical work this could be a little challenge to set up but there are plenty of resources out there to help you do so. Review collected by and hosted on G2.com.

Mobile convenience. I like that I can be grocery shopping, receive a call, and book a cabin just like that! The ease of sending the paid receipts when I receive a check in the mail, or an email directing to withdraw some additional funds from their credit card toward the wedding. Review collected by and hosted on G2.com.

Lately, the attached contract that is supposed to accompany payment or confirmation is not the correct one and Micah can't seem to get it fixed. We have a venue that rents out spaces by day as well as overnight cabins. Wish there was a way to create and assign the cleaning schedule for day at a time use when there might be another event that night. When I write a personal comment in the confirmation or payment section, then switch to check something additional, and come back, the comment is erased. When I cut them a check back for the refundable security deposit, I'd like to be able to tick off a box saying our company wrote the check instead of going into the system and adding our business as one of the payers. Often I just let it show negative amount owed, and the check number paid, but it still doesn't let us use our business name. Only their names to choose from. Review collected by and hosted on G2.com.

It able to generate excel report. Easy access, invoice search Review collected by and hosted on G2.com.

Not able to view invoice i just selected. Not able to catch duplicate invoices Review collected by and hosted on G2.com.

Willingness to help by res nexus staff as well as the constant help given Review collected by and hosted on G2.com.

Constant updates to website, updates are okay but not so often Review collected by and hosted on G2.com.

The seamless process that my customer finds to reserve with us. Review collected by and hosted on G2.com.

Only one thing. If we have a return customer, and they have previously filled out a request in the Special Field, that remark shows up for future bookings. For example, "Using our Gift Certificate for this stay". That is good information for the booking they mean it for, but this remark will come up again in future bookings. Review collected by and hosted on G2.com.

The grid view is by far the easier way we have found to simplify our booking process Review collected by and hosted on G2.com.

The reports are not nearly where we need them to be Review collected by and hosted on G2.com.

allowed for streamlining our entire business flow, methods of obtaining data. Review collected by and hosted on G2.com.

time consuming and meticulous steps to perfect the flow, although still worth the effort. Review collected by and hosted on G2.com.