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Best Technology Research Services for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Technology Research Services category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Technology Research Services to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Technology Research Services category.

In addition to qualifying for inclusion in the Technology Research Services category, to qualify for inclusion in the Small Business Technology Research Services category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Small Business Technology Research Services Available

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    G2 Score
G2 Profile and Reviews
(4,158)4.7 out of 5
1st Easiest To Use in Technology Research Services software
View top Consulting Services for G2 Profile and Reviews
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • G2 Profile and Reviews is a platform for collecting and showcasing customer feedback, helping users make informed decisions about software purchases.
    • Users like the platform's transparency, credibility, and the ability to compare features, with many finding it a valuable resource for understanding customer needs and gaining insights.
    • Users experienced issues with review moderation, inconsistencies in the amount of feedback for different products, and some found the platform complex to navigate or felt the need for better support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • G2 Profile and Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    222
    Authenticity
    154
    User Reviews
    138
    Reviews
    135
    Genuine Reviews
    121
    Cons
    Review Issues
    95
    Biased Reviews
    61
    Lack of Clarity
    45
    Insufficient Information
    32
    Time Consumption
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • G2 Profile and Reviews features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 7.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, USA
    Twitter
    @G2dotcom
    33,002 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • G2 Profile and Reviews is a platform for collecting and showcasing customer feedback, helping users make informed decisions about software purchases.
  • Users like the platform's transparency, credibility, and the ability to compare features, with many finding it a valuable resource for understanding customer needs and gaining insights.
  • Users experienced issues with review moderation, inconsistencies in the amount of feedback for different products, and some found the platform complex to navigate or felt the need for better support.
G2 Profile and Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
222
Authenticity
154
User Reviews
138
Reviews
135
Genuine Reviews
121
Cons
Review Issues
95
Biased Reviews
61
Lack of Clarity
45
Insufficient Information
32
Time Consumption
29
View All Pros and Cons
G2 Profile and Reviews features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 7.9
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, USA
Twitter
@G2dotcom
33,002 Twitter followers
LinkedIn® Page
www.linkedin.com
1,096 employees on LinkedIn®
Gartner
(86)4.0 out of 5
3rd Easiest To Use in Technology Research Services software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gartner, Inc. is a research and advisory firm specializing in business and technology insights. With over 45 years of experience, Gartner provides actionable, objective guidance to executives and thei

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gartner Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Authenticity
    3
    Genuine Reviews
    2
    Insights
    2
    Ease of Use
    1
    Informed Decision-Making
    1
    Cons
    Expensive
    2
    Access Restrictions
    1
    Bias
    1
    Lack of Information
    1
    Small Business Neglect
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gartner features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.4
    8.4
    Has the product been a good partner in doing business?
    Average: 7.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gartner
    Year Founded
    1979
    HQ Location
    Stamford, CT
    Twitter
    @Gartner_inc
    424,617 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23,663 employees on LinkedIn®
    Ownership
    IT
Product Description
How are these determined?Information
This description is provided by the seller.

Gartner, Inc. is a research and advisory firm specializing in business and technology insights. With over 45 years of experience, Gartner provides actionable, objective guidance to executives and thei

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 37% Enterprise
Gartner Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Authenticity
3
Genuine Reviews
2
Insights
2
Ease of Use
1
Informed Decision-Making
1
Cons
Expensive
2
Access Restrictions
1
Bias
1
Lack of Information
1
Small Business Neglect
1
View All Pros and Cons
Gartner features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.9
8.2
Quality of Support
Average: 8.4
8.4
Has the product been a good partner in doing business?
Average: 7.9
Seller Details
Seller
Gartner
Year Founded
1979
HQ Location
Stamford, CT
Twitter
@Gartner_inc
424,617 Twitter followers
LinkedIn® Page
www.linkedin.com
23,663 employees on LinkedIn®
Ownership
IT
G2 Advertising
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Forrester
(38)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forrester Decisions empowers senior leaders and their teams to drive strategic initiatives with confidence and deliver better outcomes faster. Our tailored research services provide leading insights,

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 39% Enterprise
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forrester Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Authenticity
    1
    Simple
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forrester features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.4
    8.5
    Has the product been a good partner in doing business?
    Average: 7.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forrester
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @forrester
    347,332 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,711 employees on LinkedIn®
    Ownership
    NASDAQ: FORR
Product Description
How are these determined?Information
This description is provided by the seller.

Forrester Decisions empowers senior leaders and their teams to drive strategic initiatives with confidence and deliver better outcomes faster. Our tailored research services provide leading insights,

Users
No information available
Industries
  • Computer Software
Market Segment
  • 39% Enterprise
  • 34% Small-Business
Forrester Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Authenticity
1
Simple
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Forrester features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.4
8.5
Has the product been a good partner in doing business?
Average: 7.9
Seller Details
Seller
Forrester
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@forrester
347,332 Twitter followers
LinkedIn® Page
www.linkedin.com
1,711 employees on LinkedIn®
Ownership
NASDAQ: FORR
SparkToro
(12)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly discover what your audience reads, watches, listens-to, and follows

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SparkToro features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.4
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SparkToro
    Year Founded
    2018
    HQ Location
    Seattle, US
    Twitter
    @sparktoro
    21,958 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly discover what your audience reads, watches, listens-to, and follows

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
SparkToro features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.4
0.0
No information available
Seller Details
Seller
SparkToro
Year Founded
2018
HQ Location
Seattle, US
Twitter
@sparktoro
21,958 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
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Market Segments
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Small Business
Mid Market
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Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

4 Listings in Small Business Technology Research Services Available

  • Sort By:
    G2 Score