# Best Technology Research Services for Medium-Sized Businesses ## How Many Technology Research Services Products Does G2 Track? **Total Products under this Category:** 60 ### Category Stats (Aug 2026) - **Average Rating:** 4.3/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Gartner (+0.15%) - Among all products in this category, Gartner recorded the largest rating increase compared to last month _Last updated: August 14, 2026_ ## How Does G2 Rank Technology Research Services Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,000+ Authentic Reviews - 60+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Technology Research Services ![G2 Grid® for Technology Research Services plotting products by satisfaction and market presence](https://www.g2.com/categories/technology-research-services/grids.png?focus%5B%5D=1679&focus%5B%5D=1680&focus%5B%5D=5244) Highlighted products: G2 Marketing Solutions, Gartner, and Experts Exchange. Underlying data: [Grid® JSON](https://www.g2.com/categories/technology-research-services/grids.json?focus%5B%5D=g2&focus%5B%5D=gartner&focus%5B%5D=experts-exchange&segment=mid-market) **Sponsored** ### Heropa Heropa specializes in high-performance, cloud-based Virtual IT Labs designed for hands-on software training, sales demos, and proofs of concept. Labs can be provisioned on-demand, scaled globally, and configured to support advanced networking or compute-intensive software. We help software companies get their products into the hands of learners and prospects quickly, reliably, and securely. Whether you're training customers, onboarding partners, or enabling your sales team, Heropa streamlines the process, reduces support overhead, and delivers engaging, hands-on experiences that drive adoption, sales success, and long-term customer satisfaction. Founded in 2010, with a global team supporting customers worldwide, we combine deep technical expertise with real-world experience in infrastructure and software enablement to support complex, global training and demo programs. Key capabilities include: - Customizable lab templates - Real-time classroom management tools - Support for instructor-led and on-demand sessions - User access controls - Detailed analytics [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=180&secure%5Bchosen_at%5D=2026-08-15T14%3A21%3A15Z&secure%5Bdisplayable_resource_id%5D=1257&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=78170&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=78170&secure%5Bresource_id%5D=180&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftechnology-research-services%2Fmid-market&secure%5Btoken%5D=31da5ae4c7b3eb267358fe4202b26332d0b94f1af74428d5b2e5ab84ef11c28c&secure%5Burl%5D=https%3A%2F%2Fwww.heropa.com%2Fget-a-demo%2F%3Futm_source%3DG2%26utm_medium%3Dpaid%26utm_campaign%3DG2_paid_Virtual_IT_Labs&secure%5Burl_type%5D=book_demo) ### [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,377 #### How Do G2 Users Rate G2 Marketing Solutions? - **Ease of Use:** 9.2/10 (Category avg: 8.8/10) - **Quality of Support:** 9.2/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 7.8/10) #### Who Is the Company Behind G2 Marketing Solutions? - **Seller:** [G2](https://www.g2.com/sellers/g2) - **Company Website:** www.g2.com - **Year Founded:** 2012 - **HQ Location:** Chicago, USA - **Twitter:** @G2dotcom 32,942 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a5c15bfc1d762f132f7ceab6872371290c28b2337aa4d8ffa55287b728776&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641084%2F&secure%5Burl_type%5D=linkedin_company_website) 1,504 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Marketing Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 43% Small, 37% Medium #### What Do G2 Reviewers Say About G2 Marketing Solutions? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of G2 Marketing Solutions, allowing for effortless expression of experiences and insights. - Users value the **authenticity and transparency** of G2 Marketing Solutions, trusting real reviews to guide their decisions. - Users appreciate G2 Marketing Solutions' **user-friendly interface** and credible reviews, enhancing informed decisions about technology. - Users value the **genuine and fair reviews** on G2 Marketing Solutions, enabling informed decisions based on real experiences. - Users value the **authentic reviews** on G2 Marketing Solutions, finding it a reliable source for technology insights. ##### Cons - Users find the **approval process unpredictable** , leading to confusion and outdated reviews that hinder informed decisions. - Users express concern over **biased reviews** that may not reflect the current quality of G2 Marketing Solutions. - Users experience a **lack of clarity** regarding review approval and video submission statuses, impacting their overall satisfaction. - Users find the **time-consuming nature** of lengthy feedback requests from G2 Ask to be burdensome and inefficient. - Users experience **confusion due to the non-intuitive interface** and inconsistencies in review processes and support access. #### What Are Recent G2 Reviews of G2 Marketing Solutions? **["Real-Time Intent Data That Helps Us Find In-Market Healthcare Accounts"](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13225056)** **Rating:** 4.0/5.0 stars _— Tasneem G._ [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13225056) **["Easy Review Collection That Boosts Credibility and Brand Trust"](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13224022)** **Rating:** 5.0/5.0 stars _— Rutvik D._ [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13224022) #### What Are G2 Users Discussing About G2 Marketing Solutions? - [In what ways is G2.com influencing purchasing decisions in the software and technology market?](https://www.g2.com/discussions/in-what-ways-is-g2-com-influencing-purchasing-decisions-in-the-software-and-technology-market) - 8 comments, 4 upvotes - [How is G2.com being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-g2-com-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 6 comments, 2 upvotes - [What is G2.com used for?](https://www.g2.com/discussions/what-is-g2-com-used-for) - 11 comments, 6 upvotes - [What is G2 Marketing Solutions used for?](https://www.g2.com/discussions/what-is-g2-marketing-solutions-used-for) - 2 comments - [How much does g2 crowd cost?](https://www.g2.com/discussions/how-much-does-g2-crowd-cost) - 12 comments, 5 upvotes ### [Gartner](https://www.g2.com/products/gartner/reviews) Gartner, Inc. is a research and advisory firm specializing in business and technology insights. With over 45 years of experience, Gartner provides actionable, objective guidance to executives and their teams, enabling faster, smarter decisions on mission-critical priorities. Serving clients in approximately 90 countries, the company offers a comprehensive suite of services, including research reports, consulting, and conferences. Key Features and Functionality: - Independent, Objective Insights: Gartner delivers unbiased research and analysis, helping organizations navigate complex business and technology landscapes. - AskGartner AI-Powered Tool: This proprietary tool provides rapid access to Gartner's extensive knowledge base, offering tailored insights to support informed decision-making. - Executive Partner Support: Clients receive dedicated guidance from experienced former practitioners who understand the challenges of leadership roles. - Diagnostics and Benchmarks: Gartner offers tools to assess and compare organizational performance, aiding in identifying areas for improvement. - Expert Consultations: One-on-one discussions with Gartner experts address specific organizational priorities and challenges. - Technology Decision Tools: Resources are available to assist in making confident technology investments aligned with business objectives. - C-Level Communities and Events: Gartner facilitates peer networking through conferences and communities, fostering collaboration and shared learning among executives. Primary Value and Solutions: Gartner empowers organizations by providing trusted insights and tools that drive performance on critical business priorities. By leveraging Gartner's expertise, clients can make informed decisions, optimize operations, and stay ahead in a rapidly evolving market. The company's comprehensive approach addresses the unique needs of various industries and functions, ensuring tailored solutions that lead to tangible business outcomes. **Average Rating:** 4.0/5.0 **Total Reviews:** 87 #### How Do G2 Users Rate Gartner? - **Ease of Use:** 8.5/10 (Category avg: 8.8/10) - **Quality of Support:** 8.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 7.8/10) #### Who Is the Company Behind Gartner? - **Seller:** [Gartner](https://www.g2.com/sellers/gartner) - **Year Founded:** 1979 - **HQ Location:** Stamford, CT - **Twitter:** @Gartner\_inc 425,446 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10f69d394013b6f1c8b1e699372f0e9ed96d559ea35ca62726a532c2cf5c3121&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2078%2F&secure%5Burl_type%5D=linkedin_company_website) 22,169 employees on LinkedIn® - **Ownership:** IT #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Medium, 36% Large #### What Do G2 Reviewers Say About Gartner? _AI-generated summary from verified user reviews_ ##### Pros - Users trust the **authenticity of Gartner’s reviews** , providing valuable insights for informed decision-making on software and vendors. - Users value the **authentic reviews and deeper insights** from Gartner, aiding informed decisions on software choices. - Users value the **depth and credibility of Gartner's research** , enhancing their decision-making with trusted, well-structured insights. - Users find the **ease of use** of Gartner enhances their research efficiency and streamlines their workflow. - Users value Gartner for its **depth and credibility in research** , aiding informed decision-making and vendor evaluation. ##### Cons - Users find Gartner's services **expensive** , making it challenging for smaller companies to fully benefit from their insights. - Users note the **expensive and limited access** to Gartner, making it hard for smaller companies to benefit fully. - Users find **Gartner's bias towards larger enterprises** limits access and relevance for smaller companies and startups. - Users face **lack of information** as reports can be overly high-level, making it difficult to gain tactical insights. - Users express concern about **small business neglect** , noting high costs and limited relevant content for smaller companies. #### What Are Recent G2 Reviews of Gartner? **["Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises"](https://www.g2.com/survey_responses/gartner-review-11470378)** **Rating:** 4.5/5.0 stars _— Shubham C._ [Read full review](https://www.g2.com/survey_responses/gartner-review-11470378) **["Real User Reviews That Make Software Research and Comparisons Easy"](https://www.g2.com/survey_responses/gartner-review-13176592)** **Rating:** 4.5/5.0 stars _— Sree K._ [Read full review](https://www.g2.com/survey_responses/gartner-review-13176592) #### What Are G2 Users Discussing About Gartner? - [What is Gartner used for?](https://www.g2.com/discussions/what-is-gartner-used-for) - 1 upvote - [What makes Gartner different?](https://www.g2.com/discussions/what-makes-gartner-different) - [What are the criteria for Gartner ranking?](https://www.g2.com/discussions/what-are-the-criteria-for-gartner-ranking) - [What services Gartner provide?](https://www.g2.com/discussions/what-services-gartner-provide) - 1 comment - [What is Gartner known for?](https://www.g2.com/discussions/what-is-gartner-known-for) ### [Experts Exchange](https://www.g2.com/products/experts-exchange/reviews) Experts Exchange powers the growth and success of technology professionals worldwide. Solve faster with our database of 4 million+ technology solutions, learn technology skills with researched articles and videos, and build your career with our extensive global network. **Average Rating:** 4.1/5.0 **Total Reviews:** 34 #### How Do G2 Users Rate Experts Exchange? - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 7.8/10) #### Who Is the Company Behind Experts Exchange? - **Seller:** [Experts Exchange](https://www.g2.com/sellers/experts-exchange) - **Year Founded:** 1996 - **HQ Location:** San Luis Obispo, CA - **Twitter:** @ExpertsExchange 14,348 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=031e547aef840d6d116c655574a4d1c98ca5149bdf9490a565bf7ecdb76bf8f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F208823%2F&secure%5Burl_type%5D=linkedin_company_website) 78 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail, Financial Services - **Company Size:** 44% Large, 29% Medium #### What Are Recent G2 Reviews of Experts Exchange? **["It`s excelentt"](https://www.g2.com/survey_responses/experts-exchange-review-4319471)** **Rating:** 5.0/5.0 stars _— Pablo B._ [Read full review](https://www.g2.com/survey_responses/experts-exchange-review-4319471) **["Knowledge exchange"](https://www.g2.com/survey_responses/experts-exchange-review-2447259)** **Rating:** 4.0/5.0 stars _— Luis G._ [Read full review](https://www.g2.com/survey_responses/experts-exchange-review-2447259) #### What Are G2 Users Discussing About Experts Exchange? - [What is Experts Exchange used for?](https://www.g2.com/discussions/what-is-experts-exchange-used-for) Spotlight Categories [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) [Experience Management Software](https://www.g2.com/categories/experience-management) [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure) [Board Management Software](https://www.g2.com/categories/board-management) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversational Marketing](/categories/conversational-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) [Browse Technology Research Services Themes](/categories/technology-research-services/themes)