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Best Social Media Suites with Customer Sentiment Capabilities

Benefits of Social Media Suites with Customer Sentiment capabilities include: Measures and analyzes customer sentiment
Below are the top-rated Social Media Suites with Customer Sentiment capabilities, as verified by G2’s Research team. Real users have identified Customer Sentiment as an important function of Social Media Suites. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Social Media Suites Available
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Sprout Social
(5,741)4.4 out of 5
View top Consulting Services for Sprout Social
Save to My Lists
Entry Level Price:Starting at $199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management tool that provides features for publishing, monitoring, and analytics.
    • Reviewers like the user-friendly interface, comprehensive analytics, and the ability to manage multiple social media platforms from one place.
    • Users experienced challenges with the mobile app, limitations in advanced analytics, and found the cost of additional features to be high.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,209
    Post Scheduling
    835
    Scheduling
    789
    Analytics
    720
    Centralized Management
    669
    Cons
    Missing Features
    498
    Expensive
    324
    Limited Features
    324
    High Pricing
    297
    Improvement Needed
    255
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprout Social features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Quality of Support
    Average: 9.1
    8.8
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprout Social
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    116,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,787 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management tool that provides features for publishing, monitoring, and analytics.
  • Reviewers like the user-friendly interface, comprehensive analytics, and the ability to manage multiple social media platforms from one place.
  • Users experienced challenges with the mobile app, limitations in advanced analytics, and found the cost of additional features to be high.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,209
Post Scheduling
835
Scheduling
789
Analytics
720
Centralized Management
669
Cons
Missing Features
498
Expensive
324
Limited Features
324
High Pricing
297
Improvement Needed
255
View All Pros and Cons
Sprout Social features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.6
Quality of Support
Average: 9.1
8.8
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sprout Social
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
116,686 Twitter followers
LinkedIn® Page
www.linkedin.com
1,787 employees on LinkedIn®
SOCi
(3,576)4.5 out of 5
Optimized for quick response
View top Consulting Services for SOCi
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management platform that allows users to manage and schedule their social media content across multiple platforms.
    • Reviewers appreciate SOCi's user-friendly interface, its ability to schedule posts in advance, and its integration with various social media platforms, which streamlines the process of managing social media content.
    • Reviewers noted some challenges with SOCi, including difficulties in navigating some features, occasional technical issues, and a learning curve for understanding all the platform's capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,238
    Post Scheduling
    826
    Scheduling Posts
    673
    Centralized Management
    657
    Scheduling
    633
    Cons
    Missing Features
    303
    Posting Issues
    295
    Limited Features
    242
    Learning Curve
    197
    Improvement Needed
    189
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Quality of Support
    Average: 9.1
    8.7
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management platform that allows users to manage and schedule their social media content across multiple platforms.
  • Reviewers appreciate SOCi's user-friendly interface, its ability to schedule posts in advance, and its integration with various social media platforms, which streamlines the process of managing social media content.
  • Reviewers noted some challenges with SOCi, including difficulties in navigating some features, occasional technical issues, and a learning curve for understanding all the platform's capabilities.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,238
Post Scheduling
826
Scheduling Posts
673
Centralized Management
657
Scheduling
633
Cons
Missing Features
303
Posting Issues
295
Limited Features
242
Learning Curve
197
Improvement Needed
189
View All Pros and Cons
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.8
Quality of Support
Average: 9.1
8.7
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®

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Sprinklr Social
(1,151)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 50% Enterprise
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a unified, enterprise-scale social management platform designed to centralize social media interactions, schedule posts, review engagement, and provide analytics across multiple channels.
    • Reviewers appreciate Sprinklr Social's ability to streamline social media management, its powerful scheduling tools, real-time engagement tracking, and AI-powered insights that aid in making smarter, faster decisions.
    • Reviewers experienced a steep learning curve with the platform's complex user interface, occasional performance lags during peak usage hours, and limited flexibility in customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    150
    Centralized Management
    98
    Features
    86
    Analytics
    66
    Social Media Management
    62
    Cons
    Complex Usage
    62
    Missing Features
    58
    Learning Curve
    56
    Improvement Needed
    50
    Complexity
    47
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Social features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Quality of Support
    Average: 9.1
    7.5
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,375 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 50% Enterprise
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a unified, enterprise-scale social management platform designed to centralize social media interactions, schedule posts, review engagement, and provide analytics across multiple channels.
  • Reviewers appreciate Sprinklr Social's ability to streamline social media management, its powerful scheduling tools, real-time engagement tracking, and AI-powered insights that aid in making smarter, faster decisions.
  • Reviewers experienced a steep learning curve with the platform's complex user interface, occasional performance lags during peak usage hours, and limited flexibility in customization options.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
150
Centralized Management
98
Features
86
Analytics
66
Social Media Management
62
Cons
Complex Usage
62
Missing Features
58
Learning Curve
56
Improvement Needed
50
Complexity
47
View All Pros and Cons
Sprinklr Social features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
7.7
Quality of Support
Average: 9.1
7.5
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,375 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
Facelift Cloud
(41)4.4 out of 5
Save to My Lists
Entry Level Price:Starting at €1,199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant ne

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 51% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Facelift Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    3
    Customer Support
    3
    Management Ease
    3
    Centralized Management
    2
    Ease of Use
    2
    Cons
    Improvement Needed
    2
    Layout Issues
    2
    Not Intuitive
    2
    Poor Design Quality
    2
    Content Creation
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Facelift Cloud features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Quality of Support
    Average: 9.1
    8.7
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Facelift
    Year Founded
    2011
    HQ Location
    Hamburg, Germany
    Twitter
    @facelift
    37 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    162 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 250 employees and 2,000 customers, facelift is the world's leading social media marketing technology provider. Facelift offers a multi-certified software solution that covers all relevant ne

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 51% Mid-Market
  • 27% Enterprise
Facelift Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
3
Customer Support
3
Management Ease
3
Centralized Management
2
Ease of Use
2
Cons
Improvement Needed
2
Layout Issues
2
Not Intuitive
2
Poor Design Quality
2
Content Creation
1
View All Pros and Cons
Facelift Cloud features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Quality of Support
Average: 9.1
8.7
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Facelift
Year Founded
2011
HQ Location
Hamburg, Germany
Twitter
@facelift
37 Twitter followers
LinkedIn® Page
www.linkedin.com
162 employees on LinkedIn®
Emplifi
(367)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Emplifi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Social Media Management
    49
    Analytics
    39
    Analytics Focus
    34
    Features
    24
    Cons
    Missing Features
    26
    Technical Issues
    19
    Feature Limitations
    15
    Improvement Needed
    12
    Lack of Features
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 9.1
    8.8
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    505 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
Emplifi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Social Media Management
49
Analytics
39
Analytics Focus
34
Features
24
Cons
Missing Features
26
Technical Issues
19
Feature Limitations
15
Improvement Needed
12
Lack of Features
12
View All Pros and Cons
Emplifi features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 9.1
8.8
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
505 employees on LinkedIn®
Eclincher
(441)4.6 out of 5
Save to My Lists
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

    Users
    • Community Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Eclincher Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    Customer Service
    2
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Cons
    Access Issues
    1
    Connectivity Issues
    1
    Feature Issues
    1
    Inadequate Support
    1
    Linking Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Eclincher features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Quality of Support
    Average: 9.1
    9.0
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Eclincher
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @eClincher
    11,037 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eclincher is an AI-powered social media management, brand monitoring, and local SEO tools. Some of Eclincher’s main features include an AI publishing agent, post scheduling, a visual calendar, a uni

Users
  • Community Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
Eclincher Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
Customer Service
2
Customer Support
2
Ease of Use
2
Helpful
2
Cons
Access Issues
1
Connectivity Issues
1
Feature Issues
1
Inadequate Support
1
Linking Issues
1
View All Pros and Cons
Eclincher features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.4
Quality of Support
Average: 9.1
9.0
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Eclincher
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@eClincher
11,037 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Quid
(305)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We del

    Users
    • Social Media Manager
    • Strategist
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 46% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Quid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    6
    Insights
    4
    User Interface
    4
    Competitor Analysis
    3
    Features
    3
    Cons
    Expensive
    4
    Learning Curve
    2
    Pricing Issues
    2
    Budget Constraints
    1
    Cost
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Quid features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Quality of Support
    Average: 9.1
    7.9
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Quid
    Year Founded
    2004
    HQ Location
    1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101
    LinkedIn® Page
    www.linkedin.com
    283 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We del

Users
  • Social Media Manager
  • Strategist
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 46% Mid-Market
  • 31% Enterprise
Quid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
6
Insights
4
User Interface
4
Competitor Analysis
3
Features
3
Cons
Expensive
4
Learning Curve
2
Pricing Issues
2
Budget Constraints
1
Cost
1
View All Pros and Cons
Quid features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.8
Quality of Support
Average: 9.1
7.9
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Quid
Year Founded
2004
HQ Location
1111 6th Ave., STE 550 PMB: 164175 San Diego, CA 92101
LinkedIn® Page
www.linkedin.com
283 employees on LinkedIn®
MavSocial
(49)4.7 out of 5
Save to My Lists
Entry Level Price:$78.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized p

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 69% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MavSocial features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Quality of Support
    Average: 9.1
    8.6
    Ease of Use
    Average: 8.9
    5.5
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Maventus Group
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @mavsocial
    20,575 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized p

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 69% Small-Business
  • 20% Mid-Market
MavSocial features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Quality of Support
Average: 9.1
8.6
Ease of Use
Average: 8.9
5.5
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Maventus Group
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@mavsocial
20,575 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
NUVI
(134)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NUVI features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 9.1
    8.4
    Ease of Use
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,958 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    715 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
NUVI features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 9.1
8.4
Ease of Use
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Reputation
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,958 Twitter followers
LinkedIn® Page
www.linkedin.com
715 employees on LinkedIn®
alerti
(11)4.1 out of 5
Save to My Lists
Entry Level Price:$29 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alerti is the perfect online reputation management tool for small and medium size businesses. It enables you to measure, protect and improve your online reputation. Create alerts on your name, you b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 55% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • alerti features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Quality of Support
    Average: 9.1
    8.9
    Ease of Use
    Average: 8.9
    3.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    alerti
    Year Founded
    2008
    HQ Location
    Paris, France
    Twitter
    @AlertiEN
    513 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alerti is the perfect online reputation management tool for small and medium size businesses. It enables you to measure, protect and improve your online reputation. Create alerts on your name, you b

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 55% Mid-Market
alerti features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Quality of Support
Average: 9.1
8.9
Ease of Use
Average: 8.9
3.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
alerti
Year Founded
2008
HQ Location
Paris, France
Twitter
@AlertiEN
513 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
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