SaaS backup software enables businesses to securely back up and recover data created within cloud-based software as a service (SaaS) applications. These tools are designed to protect data from accidental deletion, corruption, cyberattacks, or service outages by ensuring continuous data availability and compliance with data retention policies.
SaaS backup solutions are commonly used to protect data generated in platforms like as cloud office software, email, customer relationship management (CRM) software, and business instant messaging software. They are essential for IT teams, compliance officers, and data protection professionals who need to ensure data continuity and resilience in cloud-first environments. Unlike online backup software, which typically protects files and systems on local devices, SaaS backup software focuses specifically on data stored within SaaS applications.
Most SaaS backup tools are purpose-built for specific SaaS platforms or ecosystems, offering deep integrations to ensure reliable and comprehensive data capture. SaaS backup software often functions as part of a broader data backup, disaster recovery, or data loss prevention strategy. These tools may include features for automated backups, granular recovery, compliance monitoring, and encryption, and often integrate with third-party cloud storage or on-premise environments.
To qualify for inclusion in the SaaS Backup category, a product must:
Integrate with one or more SaaS applications to capture data for backup
Back up data created and stored within supported SaaS applications
Store backed-up data either on-premises, in the vendor’s cloud, or in third-party cloud storage
Provide security and/or compliance capabilities such as encryption, access controls, or audit logging
Integrate with other data protection, backup, or data management tools
