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The Top 20 Remote Desktop Software for Enterprise

Check out this list of the top Remote Desktop Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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ISL Online

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

52%

Computer & Network Security

32%

Information Technology and Services

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.4

8.4

Ease of Doing Business With

Average: 7.9

8.4

Ease of Setup

Average: 8.0

9.1

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 7.8

8.8

TeamViewer

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer Software

18%

Telecommunications

18%

Higher Education

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 7.9

8.6

Ease of Setup

Average: 8.0

9.3

Quality of Support

Average: 9.2

8.6

Ease of Admin

Average: 7.8

9.3

EV Reach

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

32%

Information Technology and Services

32%

Financial Services

19%

Government Administration

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 7.9

9.3

Ease of Setup

Average: 8.0

8.9

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 7.8

9.3

AnyDesk

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Financial Services

20%

Computer Software

20%

Telecommunications

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 7.9

9.5

Ease of Setup

Average: 8.0

9.8

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 7.8

9.6

Zoho Assist

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Real Estate

22%

E-Learning

22%

Retail

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 7.9

9.9

Ease of Setup

Average: 8.0

9.9

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 7.8

9.9

LogMeIn Rescue

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Financial Services

23%

Computer Software

15%

Computer & Network Security

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 7.9

9.8

Ease of Setup

Average: 8.0

9.9

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 7.8

9.9

Devolutions Remote Desktop Manager

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

40%

Information Technology and Services

33%

Construction

13%

Computer & Network Security

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 7.9

10.0

Ease of Setup

Average: 8.0

9.9

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 7.8

9.9

Pandora FMS

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

31%

Oil & Energy

31%

Telecommunications

23%

Real Estate

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 7.9

9.4

Ease of Setup

Average: 8.0

10.0

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 7.8

7.7

SolarWinds DameWare Remote Support

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

25%

Higher Education

25%

Banking

25%

Information Technology and Services

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 7.9

9.1

Ease of Setup

Average: 8.0

9.8

Quality of Support

Average: 9.2

9.6

Ease of Admin

Average: 7.8

9.3

#10

GoToMyPC

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Computer & Network Security

22%

Financial Services

11%

Telecommunications

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 7.9

9.9

Ease of Setup

Average: 8.0

9.1

Quality of Support

Average: 9.2

9.1

Ease of Admin

Average: 7.8

9.5

#11

BeyondTrust Remote Support

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

42%

Information Technology and Services

32%

Hospital & Health Care

19%

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 7.9

9.0

Ease of Setup

Average: 8.0

8.3

Quality of Support

Average: 9.2

8.3

Ease of Admin

Average: 7.8

8.5

#12

RealVNC

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

36%

Semiconductors

23%

Government Administration

23%

Computer Software

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 7.9

9.5

Ease of Setup

Average: 8.0

9.3

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 7.8

9.4

#13

ScreenConnect

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

57%

Higher Education

14%

Hospitality

14%

Government Administration

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 7.9

9.3

Ease of Setup

Average: 8.0

9.4

Quality of Support

Average: 9.2

8.8

Ease of Admin

Average: 7.8

9.3

#14

Parallels Desktop for Mac

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

E-Learning

20%

Entertainment

20%

Education Management

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 7.9

0.0

Ease of Setup

Average: 8.0

0.0

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 7.8

0.0

#15

Citrix DaaS

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

55%

Hospital & Health Care

20%

Financial Services

15%

Automotive

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.4

8.8

Ease of Doing Business With

Average: 7.9

8.8

Ease of Setup

Average: 8.0

8.8

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 7.8

7.7

#16

LogMeIn Central

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

40%

Entertainment

20%

Environmental Services

20%

Electrical/Electronic Manufacturing

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 7.9

9.3

Ease of Setup

Average: 8.0

9.8

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 7.8

9.8

#17

RemotePC

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

33%

Higher Education

33%

Entertainment

17%

Health, Wellness and Fitness

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 7.9

0.0

Ease of Setup

Average: 8.0

0.0

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 7.8

0.0

#18

Microsoft Quick Assist

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer Software

17%

Financial Services

17%

Fishery

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 7.9

0.0

Ease of Setup

Average: 8.0

0.0

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 7.8

0.0

#19

LogMeIn Resolve

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Hospital & Health Care

27%

Computer Software

25%

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 7.9

9.3

Ease of Setup

Average: 8.0

9.3

Quality of Support

Average: 9.2

7.7

Ease of Admin

Average: 7.8

9.5

#20

Remote Desktop Services

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Networking

39%

Information Technology and Services

30%

Computer & Network Security

17%

Accounting

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 7.9

8.8

Ease of Setup

Average: 8.0

8.8

Quality of Support

Average: 9.2

8.6

Ease of Admin

Average: 7.8

8.8