Best Remote Desktop Software for Small Business - Page 2

How Many Remote Desktop Software Products Does G2 Track?

Total Products under this Category: 163

Category Stats (Oct 2026)

  • Average Rating: 4.45/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: RemoteToPC (+1.88%) - Among all products in this category, RemoteToPC recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank Remote Desktop Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,400+ Authentic Reviews
  • 163+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Remote Desktop Software

G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence

Highlighted products: TeamViewer, Zoho Assist, RemotePC, Action1, Splashtop Remote Access, Syncro, ScreenConnect, and Microsoft Quick Assist.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=remotepc&focus%5B%5D=action1&focus%5B%5D=splashtop-remote-access&focus%5B%5D=syncro&focus%5B%5D=screenconnect&focus%5B%5D=microsoft-quick-assist&segment=small-business)

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential. Key Features and Functionality: - Remote Control and Observation: Administrators can view and control the screens of remote Mac computers in real-time, allowing for immediate assistance and troubleshooting. - Software Distribution: ARD allows for the remote installation of software and updates across multiple systems simultaneously, streamlining the deployment process. - Asset Management: The software provides comprehensive hardware and software inventory reports, enabling administrators to keep track of system configurations and installed applications. - Task Automation: With support for Automator actions, ARD enables the automation of repetitive administrative tasks, enhancing efficiency. - Secure Communications: ARD employs AES 128-bit encryption to ensure secure communication between the administrator and client systems. - User Interaction Tools: Features such as real-time text chat and the "request attention" command facilitate direct communication between administrators and users. Primary Value and User Solutions: Apple Remote Desktop addresses the challenges associated with managing multiple Mac computers by providing a centralized platform for remote administration. It enhances productivity by allowing administrators to perform tasks such as software deployment, system monitoring, and troubleshooting without the need for physical presence. This capability is invaluable in educational settings, where teachers can monitor and assist students remotely, and in corporate environments, where IT professionals can maintain and support a large fleet of Macs efficiently. By automating routine tasks and offering robust reporting tools, ARD reduces administrative overhead and ensures that systems remain up-to-date and secure.

Average Rating: 4.3/5.0

Total Reviews: 53

How Do G2 Users Rate Apple Remote Desktop?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Usage Information: 8.3/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.1/10 (Category avg: 9.1/10)
  • Device Management: 7.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Apple Remote Desktop?

  • Seller: Apple
  • Year Founded: 1976
  • HQ Location: Cupertino, CA
  • Twitter: @Apple
    9,935,357 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    187,339 employees on LinkedIn®
  • Ownership: NASDAQ:AAPL

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 36% Small, 34% Large

What Do G2 Reviewers Say About Apple Remote Desktop?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Apple Remote Desktop beneficial for efficient administration and device management.
  • Users value the easy file transfer capabilities of Apple Remote Desktop, enhancing their device management efficiency.
Cons
  • Users often face connection issues with Apple Remote Desktop, leading to frustrating performance declines and limitations.
  • Users find Apple Remote Desktop has feature limitations, lacking updates and not supporting Windows connections effectively.
  • Users find that Apple Remote Desktop has remote access issues, lacking development and unable to connect to Windows systems.
  • Users are frustrated with the slow performance of Apple Remote Desktop, experiencing connectivity issues and limitations.

What Are Recent G2 Reviews of Apple Remote Desktop?

What Are G2 Users Discussing About Apple Remote Desktop?

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Built natively into the Resolve console, enroll, configure, and secure iOS and Android with policy enforcement, application management, kiosk and lost mode, and remote lock/wipe across corporate-owned and BYOD devices, all from the same device list as your desktops and laptops. -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician autonomously handles repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

Average Rating: 4.3/5.0

Total Reviews: 467

How Do G2 Users Rate LogMeIn Resolve?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Usage Information: 8.5/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.7/10 (Category avg: 9.1/10)
  • Device Management: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind LogMeIn Resolve?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 36% Small

What Do G2 Reviewers Say About LogMeIn Resolve?

AI-generated summary from verified user reviews

Pros
  • Users find LogMeIn Resolve to be very easy to use, facilitating seamless connections with clients across multiple platforms.
  • Users love the easy remote control of LogMeIn Resolve, allowing seamless access for effective tech support anytime, anywhere.
  • Users love the ease of remote access with LogMeIn Resolve, facilitating efficient technical support across various platforms.
  • Users value the convenience and effectiveness of LogMeIn Resolve for efficient remote support and seamless HelpDesk workflows.
  • Users praise the active and authentic customer support of LogMeIn Resolve, enhancing remote assistance experiences.
Cons
  • Users face remote access issues with connection drops and limitations on features like printing documents remotely.
  • Users find LogMeIn Resolve to be expensive compared to alternatives, especially with limited features in the free version.
  • Users experience slow performance during heavy usage, leading to lag in video calls and file transfers.
  • Users experience technical issues on Mac, making it challenging, especially under high load conditions.
  • Users experience connection issues with LogMeIn Resolve, causing occasional lags and affecting performance during use.

What Are Recent G2 Reviews of LogMeIn Resolve?

What Are G2 Users Discussing About LogMeIn Resolve?

V2 Cloud

V2 Cloud is a complete virtual cloud computing platform designed to simplify the delivery and management of business computing resources and the highest rated cloud computing vendor for support, ease of implementation, and ease of use. You can now centralize your computing environment within V2 Cloud and securely access it from anywhere whether in an office, home office, or if your service van is your office. Manage physical PCs, servers, including SQL and Linux environments, storage, networking, and security from a single platform instead of provisioning them and managing them independently. Data, applications, and workloads stay in professionally managed cloud infrastructure, while endpoints act as trusted access points rather than repositories for sensitive data. Applications and environment resources are hosted centrally, reducing the need to deploy and manage them individually on each endpoint. V2 Cloud started with cloud desktops, but we now run full cloud servers, GPU workstations, and application hosting, providing everything a team needs to move its infrastructure off local machines. With V2 Cloud you can deploy Windows or Linux workstations, line-of-business applications, and GPU-enabled engineering and AI environments from a single centrally managed platform. You can also provision database servers, application servers, file servers, Linux servers, domain controllers, and other infrastructure from the same platform. V2 Cloud was specifically designed for organizations with scarce IT resources that need enterprise-grade capabilities without enterprise-grade complexity. Pricing is flat-rate per virtual machine rather than per named user, so multiple people can share a single VM. RBAC, SSO, MFA, and 24/7 live support are included on every plan at no additional cost, backed by a 99.95% uptime SLA. Security and reliability are further enhanced through numerous controls inherent within VMs that are costly and IT-intensive to onboard otherwise. These include the ability to isolate applications from each other, lock out data infiltration or data exfiltration, and avoid the need for VPNs for remote workers. Deployment typically takes minutes rather than days or weeks, infrastructure management is largely automated, pricing is predictable, and administrators manage users and resources through a straightforward web-based console instead of specialized virtualization tools. The result is a platform that helps organizations: -Reduce IT complexity -Centralize security -Enable secure remote and hybrid work -Support BYOD without compromising control -Simplify application delivery including supporting BPO and teams in distant countries -Streamline provisioning and recall of computing resources for temporary staff and contractors -Accelerate onboarding and offboarding -Improve business continuity -Scale infrastructure as organizations grow SMBs, MSPs, and ISVs use V2 Cloud to modernize their computing without rebuilding their IT department.

Average Rating: 4.7/5.0

Total Reviews: 241

How Do G2 Users Rate V2 Cloud?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.9/10 (Category avg: 9.1/10)
  • Device Management: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind V2 Cloud?

  • Seller: V2 Cloud Solutions
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Montreal, CA
  • Twitter: @v2cloudWaas
    613 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    58 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Accounting, Computer Software
  • Company Size: 84% Small, 12% Medium

What Do G2 Reviewers Say About V2 Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of V2 Cloud, finding it simple, reliable, and accessible through the web.
  • Users praise V2 Cloud for its easy setup, enabling quick implementation and reliable access for remote teams.
  • Users commend the helpful customer support of V2 Cloud, which provides quick responses and valuable assistance.
  • Users love the easy deployment of V2 Cloud, quickly spinning up VMs on any platform with just an internet connection.
  • Users value the reliability of V2 Cloud, highlighting its excellent uptime and stable performance for team tasks.
Cons
  • Users often find the slow performance of V2 Cloud frustrating, especially on lower pricing plans.
  • Users find pricing issues with V2 Cloud, as costs can rise quickly and may not suit all client needs.
  • Users find the upgrade costs to fast PCs expensive, which impacts their overall satisfaction with V2 Cloud.
  • Users report remote access issues with limited storage, affecting functionality and usability of V2 Cloud.
  • Users desire more advanced admin controls for larger setups, though current limitations are not considered critical.

What Are Recent G2 Reviews of V2 Cloud?

What Are G2 Users Discussing About V2 Cloud?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support

Average Rating: 4.7/5.0

Total Reviews: 388

How Do G2 Users Rate BeyondTrust Remote Support?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Usage Information: 9.0/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.3/10 (Category avg: 9.1/10)
  • Device Management: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind BeyondTrust Remote Support?

  • Seller: BeyondTrust
  • Company Website:
  • Year Founded: 1985
  • HQ Location: Johns Creek, GA
  • Twitter: @BeyondTrust
    14,335 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,750 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Higher Education
  • Company Size: 47% Large, 36% Medium

What Do G2 Reviewers Say About BeyondTrust Remote Support?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of BeyondTrust Remote Support, enhancing efficiency with user-friendly features and setup.
  • Users appreciate the ease of access to remote desktops with BeyondTrust Remote Support, enhancing collaboration and security.
  • Users value the effective collaboration enabled by BeyondTrust Remote Support, enhancing productivity and simplifying remote assistance.
  • Users highlight the reliability of BeyondTrust Remote Support, emphasizing its stability and efficient session management.
  • Users value the effective remote control of BeyondTrust Remote Support for seamless troubleshooting and support.
Cons
  • Users find the pricing to be high, especially in comparison to competing products on the market.
  • Users find the complexity of BeyondTrust Remote Support challenging, especially for newcomers and those seeking a quick setup.
  • Users experience connectivity issues with clients going offline, impacting seamless remote support interactions.
  • Users often find the learning curve steep with BeyondTrust Remote Support, causing initial confusion and frustration.
  • Users struggle with high pricing issues for BeyondTrust Remote Support, finding it more expensive than simpler alternatives.

What Are Recent G2 Reviews of BeyondTrust Remote Support?

What Are G2 Users Discussing About BeyondTrust Remote Support?

ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present. Remote Access Plus also provides voice, video, and text chat, secure file transfer, session recording, audit-ready reporting, role-based access, and multi-technician collaboration. It is available in both cloud and on-premises deployment models, making it suitable for organizations with diverse infrastructure, security, and data residency requirements.

Average Rating: 4.4/5.0

Total Reviews: 33

How Do G2 Users Rate ManageEngine Remote Access Plus?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Usage Information: 8.9/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.3/10 (Category avg: 9.1/10)
  • Device Management: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind ManageEngine Remote Access Plus?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 53% Small, 35% Medium

What Do G2 Reviewers Say About ManageEngine Remote Access Plus?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation features of ManageEngine Remote Access Plus, enhancing efficiency and reducing disruptions during tasks.
  • Users value the affordability of ManageEngine Remote Access Plus, finding it cost-effective with easy setup and installation.
  • Users value the deployment ease of ManageEngine Remote Access Plus, appreciating its straightforward setup and on-premise options.
  • Users value the ease of use of ManageEngine Remote Access Plus, appreciating its straightforward setup and seamless functionality.
  • Users praise the easy integrations with Active Directory for seamless deployment and management efficiency.
Cons
  • Users often experience slow performance, which complicates basic tasks and hampers the overall efficiency of the product.
  • Users report automation issues due to slow performance and delays in agent installation and host identification.
  • Users find the complexity of basic tasks in ManageEngine Remote Access Plus frustrating and resource-intensive.
  • Users find the feature limitations problematic, as the app is often complicated and consumes excessive resources.
  • Users experience significant functionality issues with the mobile app, which complicates basic tasks and consumes excessive resources.

What Are Recent G2 Reviews of ManageEngine Remote Access Plus?

What Are G2 Users Discussing About ManageEngine Remote Access Plus?

SetMe

Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup.

Average Rating: 4.7/5.0

Total Reviews: 38

How Do G2 Users Rate SetMe?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Usage Information: 7.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.9/10 (Category avg: 9.1/10)

Who Is the Company Behind SetMe?

  • Seller: Techinline
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Toronto
  • Twitter: @techinline
    730 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 76% Small, 21% Medium

What Do G2 Reviewers Say About SetMe?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of SetMe, praising its intuitive workflow and fast performance for daily tasks.
  • Users value the fast and reliable connection speed of SetMe, enhancing their remote access experience significantly.
  • Users appreciate the easy access and functionality of SetMe for remote support and unattended usage.
  • Users commend the easy setup of SetMe, appreciating the straightforward installation and quick access capabilities.
  • Users love the easy file transfer feature of SetMe, making remote support efficient and hassle-free.
Cons
  • Users face remote access issues due to frequent updates, causing delays during critical sessions with clients.
  • Users face update issues that disrupt sessions, slowing down their remote access experience significantly.
  • Users face limited compatibility with various devices, causing connectivity challenges and impacting user experience.
  • Users face remote control issues with SetMe, missing essential features like screen sharing and magnification options.
  • Users often face session issues due to delays in updates, affecting their ability to assist clients promptly.

What Are Recent G2 Reviews of SetMe?

Parallels Desktop for Mac

A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

Average Rating: 4.3/5.0

Total Reviews: 59

How Do G2 Users Rate Parallels Desktop for Mac?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Usage Information: 8.7/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.5/10 (Category avg: 9.1/10)
  • Device Management: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Parallels Desktop for Mac?

  • Seller: Corel Corporation
  • Year Founded: 2006
  • HQ Location: Bellevue, WA
  • Twitter: @corelsoftware
    83 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 17% Medium

What Do G2 Reviewers Say About Parallels Desktop for Mac?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the fast connection speed of Parallels Desktop for seamless switching between Mac and Windows.
  • Users highlight the seamless cross-platform integration of Parallels Desktop, enhancing productivity while using Windows tools on Mac.
  • Users find Parallels Desktop easy to use with seamless switching between Mac and Windows, enhancing productivity.
  • Users value the easy deployment of Parallels Desktop, enjoying quick transitions between Mac and Windows environments.
  • Users appreciate the mobile compatibility of Parallels Desktop, enabling smooth operation of Windows tools on their Macs.
Cons
  • Users find Parallels Desktop expensive and misleading due to unexpected auto-renewals and lack of refunds.
  • Users face feature limitations like requiring a separate Windows license and issues with USB detection and graphic performance.
  • Users are frustrated by subscription issues, facing auto-renewals without consent and difficulty in securing refunds.
  • Users face update issues with Parallels Desktop, affecting device detection and the performance of demanding applications.

What Are Recent G2 Reviews of Parallels Desktop for Mac?

What Are G2 Users Discussing About Parallels Desktop for Mac?

LogMeIn Pro

LogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.

Average Rating: 4.4/5.0

Total Reviews: 83

How Do G2 Users Rate LogMeIn Pro?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Usage Information: 8.5/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.1/10 (Category avg: 9.1/10)
  • Device Management: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind LogMeIn Pro?

  • Seller: GoTo
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting, Construction
  • Company Size: 73% Small, 24% Medium

What Are Recent G2 Reviews of LogMeIn Pro?

What Are G2 Users Discussing About LogMeIn Pro?

RealVNC

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. From enabling remote working, to managing vital systems remotely, to providing IT support for your organization, RealVNC® Connect has the features you need to stay connected. Trusted by IT teams at leading businesses around the world, RealVNC Connect offers affordability, ease of use, and unrivalled security for remote access. For information on our security credentials, visit: https://www.realvnc.com/en/connect/security/

Average Rating: 4.7/5.0

Total Reviews: 418

How Do G2 Users Rate RealVNC?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.5/10 (Category avg: 9.1/10)
  • Device Management: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind RealVNC?

  • Seller: RealVNC
  • Year Founded: 2002
  • HQ Location: Cambridge, United Kingdom
  • Twitter: @RealVNC
    2,207 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    132 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Small, 32% Medium

What Do G2 Reviewers Say About RealVNC?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RealVNC, noting its intuitive interface and efficient connectivity for remote support.
  • Users value the reliability of RealVNC, ensuring consistent performance across various platforms and low internet connections.
  • Users appreciate the cross-platform compatibility of RealVNC, enabling consistent remote support across various operating systems.
  • Users appreciate the cross-platform support of RealVNC, ensuring consistent and effective remote access across all devices.
  • Users value the easy setup process of RealVNC, enabling quick connections across devices without hassle.
Cons
  • Users often experience admin access issues, including slow support and connectivity problems, particularly with satellite connections.
  • Users report horrible tech support and billing issues, leaving them feeling abandoned and dissatisfied with RealVNC's service.
  • Users experience connection issues with RealVNC, including slow support and failed attempts, particularly on satellite connections.
  • Users are frustrated with the inadequate reporting and lack of support from RealVNC, leading to unresolved issues.
  • Users are disappointed by the limited free options of RealVNC, as the retirement of the Home plan impacts casual use.

What Are Recent G2 Reviews of RealVNC?

What Are G2 Users Discussing About RealVNC?

Getscreen.me

Getscreen.me is a cloud-based web service for remote desktop connection in web. Cloud-based software for administration, technical support and remote work. You can get access to any Windows, macOS, Linux and Android devices. Remote access for a two clicks! All service plans offer two-factor authorization in the personal account via e-mail, Telegram and Google Authenticator. Availibable session recordings and connection history. Our solution is primarily focused on professional use: - Enterprise and home network administration - Set up of technical support - Remote office - No need to install a client - Easy integrations It is also a great solution for personal purposes: - Share access to your desktop - Connect to your friend’s desktop - Create teams - View session recordings and connection history

Average Rating: 4.8/5.0

Total Reviews: 260

How Do G2 Users Rate Getscreen.me?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.2/10 (Category avg: 9.1/10)
  • Device Management: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Getscreen.me?

  • Seller: Getscreen.me
  • Year Founded: 2018
  • HQ Location: Limassol, CY
  • Twitter: @getscreenme
    112 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 91% Small, 8% Medium

What Do G2 Reviewers Say About Getscreen.me?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Getscreen.me, highlighting its simple navigation and effective customer support.
  • Users appreciate the reliable remote access provided by Getscreen.me, enhancing team monitoring and support seamlessly.
  • Users love the easy setup of Getscreen.me, finding it quick and hassle-free for remote access needs.
  • Users love the easy browser-based access of Getscreen.me, allowing instant connections without any software hassle.
  • Users love the intuitive interface of Getscreen.me, making daily tasks seamless and straightforward.
Cons
  • Users report occasional connection issues that can impact experience, though such occurrences are usually rare.
  • Users report slow performance, with low frame rates and laggy response affecting their overall experience.
  • Users find feature limitations in the free plan frustrating, especially with essential features locked behind a paywall.
  • Users express concern over limited compatibility, particularly with Edge and Linux, affecting their overall experience.
  • Users report compatibility issues on Linux, especially with Wayland, affecting their overall experience with Getscreen.me.

What Are Recent G2 Reviews of Getscreen.me?

What Are G2 Users Discussing About Getscreen.me?

Devolutions Remote Desktop Manager

Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments. Rather than maintaining separate tools for each protocol, users consolidate connections such as RDP, VPN, SSH, VNC, and many third-party technologies into one organized interface. RDM stores the credentials associated with those connections, applies access controls, and can integrate with a shared data source — Devolutions Cloud or Devolutions Server — so that teams work from a common, governed set of connections and secrets. A free edition is available for individual users, while team editions add shared vaults, role-based permissions, and centralized management. Common use cases include launching and managing remote sessions across servers and devices, centralizing credentials so they are not stored in scattered locations, delegating access to colleagues without exposing underlying passwords, and meeting audit and compliance requirements through logging and role-based control. Key features and benefits include: - Centralized management of a wide range of remote connection types and protocols (RDP, VPN, SSH, VNC, and many others) in one interface - Integrated credential and password storage, with the option to connect to a shared Devolutions workspace for team-wide governance - Role-based access control that lets administrators grant connection access without revealing the associated credentials - Active Directory synchronization and automation features that reduce manual connection management - A free edition for independent IT users, with paid team editions for shared, governed environments Organizations adopt Remote Desktop Manager to reduce the operational overhead of managing many systems, to consolidate fragmented connection and credential tools, and to apply consistent security and access policies across their infrastructure. It is commonly used in IT operations, help desks, and managed service environments where technicians need fast, controlled access to a large and varied set of remote endpoints.

Average Rating: 4.7/5.0

Total Reviews: 195

How Do G2 Users Rate Devolutions Remote Desktop Manager?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Usage Information: 9.0/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.5/10 (Category avg: 9.1/10)
  • Device Management: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Devolutions Remote Desktop Manager?

  • Seller: Devolutions
  • Year Founded: 2010
  • HQ Location: Lavaltrie, Quebec
  • Twitter: @DevolutionsInc
    1,249 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    234 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 42% Small, 41% Medium

What Do G2 Reviewers Say About Devolutions Remote Desktop Manager?

AI-generated summary from verified user reviews

Pros
  • Users value the mobile compatibility of Devolutions RDM, ensuring access to remote management anytime, anywhere.
  • Users value the seamless password management in RDM, enabling easy access to credentials from anywhere.
  • Users value the superior remote access capabilities of RDM, enabling seamless management of connections and credentials.
  • Users value the cross-platform support of RDM, enabling seamless access across multiple devices and operating systems.
  • Users praise the exceptional customer support of Devolutions RDM, making assistance accessible whenever needed.
Cons
  • Users experience delay issues with Devolutions Remote Desktop Manager, especially during the initial loading time.
  • Users find the integration difficulty challenging due to the steep learning curve and lack of guidance.
  • Users find the steep learning curve challenging due to numerous functions and lack of inline help or guidance.
  • Users express concerns over pricing issues, suggesting a need for a more flexible licensing solution.
  • Users often face slow performance at initial startup, leading to frustration and delays in accessing the RDM.

What Are Recent G2 Reviews of Devolutions Remote Desktop Manager?

What Are G2 Users Discussing About Devolutions Remote Desktop Manager?

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines. Other key features include branding, multi-session handling, multi-window control, drag-n-drop file transfer, multi-monitor navigation, whiteboard tools, session recording and reporting, reboot & auto-reconnect, and much more.

Average Rating: 4.7/5.0

Total Reviews: 220

How Do G2 Users Rate FixMe.IT?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Usage Information: 9.0/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.4/10 (Category avg: 9.1/10)
  • Device Management: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind FixMe.IT?

  • Seller: Techinline
  • Year Founded: 2007
  • HQ Location: Toronto
  • Twitter: @techinline
    730 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 66% Small, 32% Medium

What Are Recent G2 Reviews of FixMe.IT?

What Are G2 Users Discussing About FixMe.IT?

MobaXTerm

MobaXterm is an all-in-one remote computing toolbox designed for Windows, integrating a comprehensive suite of network tools and Unix commands into a single, portable application. It caters to IT professionals, developers, and system administrators who require efficient management of remote systems. By consolidating various functionalities, MobaXterm simplifies complex networking tasks and enhances productivity. Key Features and Functionality: - Tabbed Terminal with Unix Commands: Provides a terminal emulator supporting essential Unix commands like `ls`, `cd`, `grep`, and `awk`, offering a familiar environment for users accustomed to Unix/Linux systems. - Session Management: Supports multiple remote sessions, including SSH, Telnet, Rlogin, RDP, VNC, XDMCP, FTP, SFTP, and Serial connections, all managed within a unified interface. - Graphical SFTP Browser: Facilitates secure file transfers through an integrated SFTP browser, enabling drag-and-drop functionality between local and remote systems. - Embedded X11 Server: Allows the execution of remote graphical applications on the local Windows desktop without additional configuration, utilizing X11 forwarding. - Multi-Execution: Enables simultaneous execution of commands across multiple servers, streamlining repetitive tasks. - Embedded Tools: Includes a variety of network tools and utilities tailored for system administrators and developers, such as a text editor, packet capture, and network daemons. - Macros Support: Offers the ability to record and replay macros, automating complex command sequences to save time and reduce errors. - Customization Options: Provides extensive customization, including custom startup commands, scripts, and configuration settings, allowing users to tailor the application to their specific needs. Primary Value and Solutions Provided: MobaXterm addresses the challenges of remote system management by offering a unified platform that combines multiple network protocols and tools. Its integration of an X11 server, SSH client, and various network utilities into a single application reduces the need for multiple disparate tools, thereby enhancing workflow efficiency. The portable nature of MobaXterm allows users to operate it from a USB drive without installation, providing flexibility for professionals who work across different machines. By simplifying remote access, file transfers, and the execution of graphical applications, MobaXterm significantly improves productivity and streamlines the management of remote systems.

Average Rating: 4.6/5.0

Total Reviews: 102

How Do G2 Users Rate MobaXTerm?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Usage Information: 8.6/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.9/10 (Category avg: 9.1/10)
  • Device Management: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind MobaXTerm?

  • Seller: Mobatek
  • HQ Location: Toulouse, France
  • Twitter: @mobatek
    3,178 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 29% Small

What Do G2 Reviewers Say About MobaXTerm?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in MobaXterm, praising its organized layout and efficient session management.
  • Users value the efficient file transfer capabilities of MobaXterm, enhancing workflow during remote connections.
  • Users value the simplicity of MobaXterm, finding its neat organization and tab-based interface highly efficient for managing connections.
  • Users love the easy setup of MobaXterm, enabling effortless management of multiple RDP connections in one place.
  • Users appreciate the easy to access RDP connections in MobaXterm, enhancing efficiency and streamlining their workflow.
Cons
  • Users find log viewing difficult at times, but it doesn't significantly impact their overall experience.
  • Users feel the limited customization options hinder their experience and make the interface feel outdated.
  • Users find the user interface outdated and experience frustration with limited customization options and credential disruptions.
  • Users express concerns about pricing issues with MobaXTerm, finding it a significant drawback of the product.
  • Users report update issues that disrupt saved credentials, along with outdated interface and limited customization options.

What Are Recent G2 Reviews of MobaXTerm?

What Are G2 Users Discussing About MobaXTerm?

EV Reach

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation . Compliance and security management

Average Rating: 4.5/5.0

Total Reviews: 428

How Do G2 Users Rate EV Reach?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Usage Information: 8.8/10 (Category avg: 8.7/10)
  • Remote Access/Control: 9.2/10 (Category avg: 9.1/10)
  • Device Management: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind EV Reach?

  • Seller: EasyVista
  • Year Founded: 1988
  • HQ Location: Noisy-le-Grand
  • Twitter: @EasyVista
    1,283 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    368 employees on LinkedIn®
  • Ownership: EPA: ALEZV

Who Uses This Product?

  • Who Uses This: IT Manager, Systems Administrator
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 59% Medium, 31% Large

What Do G2 Reviewers Say About EV Reach?

AI-generated summary from verified user reviews

Pros
  • Users find EV Reach to have a user-friendly interface, making it easy for all staff to utilize effectively.
  • Users appreciate the remote control capabilities that simplify assisting others and enhance productivity.
  • Users find remote support by EV Reach to be efficient and user-friendly, enhancing productivity and resolving issues quickly.
  • Users value the seamless remote access of EV Reach, enhancing troubleshooting and user satisfaction significantly.
  • Users value the comprehensive feature set of EV Reach, enhancing productivity and simplifying remote support management.
Cons
  • Users face remote access issues due to hostname accessibility and delays in computer detection after restarts.
  • Users find the missing features of EV Reach, like recording and multi-user access, limiting their experience.
  • Users face significant connection issues with EV Reach, leading to frustration during setup and configuration.
  • Users experience slow performance due to occasional latency and resource-intensive operations, affecting productivity during peak times.
  • Users find feature limitations in EV Reach, like complex setup and limited mobile support, affecting overall satisfaction.

What Are Recent G2 Reviews of EV Reach?

Pandora FMS

Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multiple point tools for networks, servers, applications, and cloud services, Pandora FMS centralizes data collection and operational workflows in a single console, reducing integration effort and operational complexity in on-premise, hybrid, and multi-cloud architectures. The platform collects telemetry using multiple methods, including agents, remote checks, standard protocols (e.g., SNMP/WMI), APIs, and log/event ingestion. This enables teams to monitor infrastructure and services end-to-end, correlate signals, and maintain consistent alerting policies and dashboards across distributed estates. Pandora FMS also supports capacity and trend analysis to anticipate resource constraints and identify recurring patterns, and includes AI-assisted capabilities for anomaly detection and automated thresholds to surface hard-to-spot operational signals. Pandora FMS is extensible through a large plugin ecosystem (500+ plugins and integrations), covering a wide range of enterprise and infrastructure technologies such as SAP, Oracle, Citrix, JBoss, VMware, AWS, SQL Server, Red Hat, and WebSphere. This extensibility helps organizations standardize monitoring across legacy and modern stacks without redesigning their monitoring approach per technology. Core capabilities: -Unified monitoring for networks, servers, applications, cloud services, endpoints, and logs -Centralized alerting, event correlation, dashboards, and scheduled reporting -Flexible data collection via agents, remote checks, APIs, and plugins -Scalability for distributed environments and large numbers of monitored elements -Analytics for trend/capacity planning plus AI-assisted anomaly detection and dynamic thresholds -A key differentiator is direct vendor support, which simplifies escalation and ensures continuity of expertise for deployment, tuning, and ongoing operations.

Average Rating: 4.6/5.0

Total Reviews: 212

How Do G2 Users Rate Pandora FMS?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Usage Information: 9.2/10 (Category avg: 8.7/10)
  • Remote Access/Control: 8.8/10 (Category avg: 9.1/10)
  • Device Management: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Pandora FMS?

  • Seller: Pandora FMS
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Madrid, Spain
  • Twitter: @pandorafms
    5,458 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Data Analyst
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 50% Medium, 37% Small

What Do G2 Reviewers Say About Pandora FMS?

AI-generated summary from verified user reviews

Pros
  • Users value the reliable remote monitoring capabilities of Pandora FMS, ensuring seamless oversight of their systems.
  • Users enjoy the ease of use of Pandora FMS, appreciating its intuitive interface and reliable support.
  • Users value the real-time monitoring capabilities of Pandora FMS, enhancing visibility of all network devices effortlessly.
  • Users value the flexibility and adaptability of Pandora FMS, making it suitable for diverse IT monitoring needs.
  • Users value the versatility of network monitoring in Pandora FMS, effectively managing diverse devices and environments.
Cons
  • Users find the learning curve steep, particularly with initial setup and complex functionalities of Pandora FMS.
  • Users find the complex setup of Pandora FMS challenging, particularly due to compatibility issues and steep learning curves.
  • Users note the learning difficulty with Pandora FMS, especially for those lacking technical expertise for setup and configuration.
  • Users find the complex configuration of Pandora FMS challenging, especially without extensive technical expertise.
  • Users face a difficult learning curve with Pandora FMS, which can hinder effective usage for beginners.

What Are Recent G2 Reviews of Pandora FMS?

What Are G2 Users Discussing About Pandora FMS?

Tian Lin
TL
Researched and written by Tian Lin
Updated