# Best Patient Engagement Software - Page 5 ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Aug 2026) - **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,700+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=155274&focus%5B%5D=1824&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612) Highlighted products: Birdeye, Weave, ModMed, Curogram, eClinicalWorks, NexHealth, Adit, and Pabau Practice Management. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=curogram&focus%5B%5D=eclinicalworks&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management) **Sponsored** ### DoctorConnect.net What is DoctorConnect.net? Overview: DoctorConnect.net is a complete patient engagement and communication platform built for healthcare providers who want to automate daily operations and improve the patient experience. The system simplifies reminders, messaging, recalls, surveys, payments, and more—helping practices reduce no-shows, streamline workflows, and strengthen patient relationships. History: Family-owned and operated since 1992, DoctorConnect.net was created to bridge the communication gap between providers and patients. Over the years, it has evolved into a trusted healthcare automation platform used by practices nationwide, backed by 15+ years of HIPAA-compliant reliability and zero security violations. Key Features: ARIA Phase 1 – AI Receptionist Answers and triages patient calls 24/7, handles FAQs, and transfers callers to staff when needed. Reduces missed calls and cuts answering service costs by up to 80%. ARIA Phase 2 – AI Scheduling Automation Expands ARIA’s capabilities to manage scheduling, rescheduling, and cancellations directly inside DoctorConnect in real time. Syncs with EHR systems for a fully autonomous scheduling experience and reduces staff workload by up to 70%. Automated Appointment Reminders Sends customizable reminders via text, email, or phone to minimize no-shows and keep schedules on track. 2-Way Secure Messaging Enables quick, HIPAA-compliant communication between patients and staff through real-time text conversations. Automated Recall & No-Show Messaging Keeps patients on track for follow-ups and automatically reaches out to reschedule missed appointments. Digital Documents & Payments (RevPay) Streamlines intake forms and simplifies billing with secure online payments for copays and balances. Telehealth & Surveys Provides virtual visits and automated post-appointment surveys to improve access, feedback, and reputation management. DoctorConnect combines proven patient engagement tools with next-generation AI technology to deliver measurable ROI, reduce labor costs, and enhance patient access across every communication channel. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-01T17%3A35%3A41Z&secure%5Bdisplayable_resource_id%5D=1651&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1651&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=44986&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D5&secure%5Btoken%5D=4fafb4d53a98edf9b42d8508f5ba0aee30626af6e78fd7f259bda4719e14fefc&secure%5Burl%5D=https%3A%2F%2Fwww.doctorconnect.net%2Ffeatures%2F&secure%5Burl_type%5D=product_website) ### [DoctorLogic](https://www.g2.com/products/doctorlogic/reviews) DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, retention marketing, and practice insights that help providers connect with more people. Privately funded and based in Plano, Texas, DoctorLogic has been named to Inc. 5000’s list of Fastest Growing Companies in the United States for two consecutive years and was recently awarded Gold for Best Website Visual Appeal and Silver for Website Branding by Davey’s Awards on behalf of the Academy of Interactive & Visual Arts. DoctorLogic works with more than 3,000 healthcare providers in the field of aesthetics, dentistry, surgery, and general medical and has helped customers acquire 100+ million new website visitors with their proven experience executing medical SEO strategies that resulted in improved organic results and exceeding average conversion rates. The company’s suite of additional managed services (Social Media, Google Ads (Pay-Per-Click), Content Marketing/Blog Services, Managed Chat, and Video Production) helps provide a turn-key online marketing solution for medical practices large and small. **Average Rating:** 4.1/5.0 **Total Reviews:** 19 #### How Do G2 Users Rate DoctorLogic? - **Workflow Management:** 7.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 7.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind DoctorLogic? - **Seller:** [DoctorLogic](https://www.g2.com/sellers/doctorlogic) - **Year Founded:** 2013 - **HQ Location:** Plano, TX - **Twitter:** @DoctorLogicUS 327 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0c67d50a51adeb31e7216f241bc8af2af9f534be40c9d8c308aa1f78ce749e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3290319%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 74% Small, 26% Medium #### What Do G2 Reviewers Say About DoctorLogic? _AI-generated summary from verified user reviews_ ##### Cons - Users report significant **billing issues** with DoctorLogic, including unauthorized auto-renewals and poor communication about contracts. - Users report significant **payment issues** with DoctorLogic, including unexpected charges and poor communication about contracts. - Users report **poor customer support** from DoctorLogic, facing communication issues and unaddressed contract concerns. #### What Are Recent G2 Reviews of DoctorLogic? **["Amazing Under Pressure!"](https://www.g2.com/survey_responses/doctorlogic-review-4223712)** **Rating:** 5.0/5.0 stars _— Julie D._ [Read full review](https://www.g2.com/survey_responses/doctorlogic-review-4223712) **["Doctor Logic has been a tremendous help, specifically through Covid"](https://www.g2.com/survey_responses/doctorlogic-review-4342417)** **Rating:** 5.0/5.0 stars _— Corinne H._ [Read full review](https://www.g2.com/survey_responses/doctorlogic-review-4342417) #### What Are G2 Users Discussing About DoctorLogic? - [What is DoctorLogic used for?](https://www.g2.com/discussions/what-is-doctorlogic-used-for) ### [CarePaths EHR and Measurement Based Care](https://www.g2.com/products/carepaths-ehr-and-measurement-based-care/reviews) HIPAA Compliant & ONC-Certified cloud-based electronic health record and practice management platform with telehealth and measurement based care. Solo-practitioners or groups of all shapes and sizes can grow and manage their practice for an affordable price. Accept e-referrals and offer telehealth, FREE eligibility, claim submissions, and online payment access, E-statements, online scheduling, appointment reminders, ready-to-use clinical documentation and customizable forms, secure messaging, outcomes monitoring, and more! With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments. The Automated Measurement-Based Care (MBC) feature streamlines the process of outcomes monitoring so clinicians can tailor their approach based on patient feedback for better therapy outcomes. **Average Rating:** 3.9/5.0 **Total Reviews:** 43 #### How Do G2 Users Rate CarePaths EHR and Measurement Based Care? - **Workflow Management:** 7.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind CarePaths EHR and Measurement Based Care? - **Seller:** [CarePaths](https://www.g2.com/sellers/carepaths) - **Year Founded:** 2000 - **HQ Location:** Vero Beach, Florida - **Twitter:** @carepaths 123 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3e50f84fb618b1e614b1234cd7f1694d044ebabf8f00c81808fb29c379b18ee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4767143%2F&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 89% Small, 7% Medium #### What Are Recent G2 Reviews of CarePaths EHR and Measurement Based Care? **["Easy to use EHR"](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7805619)** **Rating:** 4.0/5.0 stars _— Katerina R._ [Read full review](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7805619) **["Really like MOST of the features and the affordability"](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7378056)** **Rating:** 4.0/5.0 stars _— Heidi N._ [Read full review](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7378056) #### What Are G2 Users Discussing About CarePaths EHR and Measurement Based Care? - [What is CarePaths EHR used for?](https://www.g2.com/discussions/what-is-carepaths-ehr-used-for) ### [Doctify](https://www.g2.com/products/doctify/reviews) Doctify is a global platform built by doctors, for doctors. We are on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Our platform gives clinicians the tools to manage their reputation, grow their practice, and strengthen their referral networks - all in one place. Founded in 2015 and headquartered in London, Doctify operates across the UK, Ireland, Germany, Austria, the United Arab Emirates, and Australia. We are uniting the global healthcare community, one trusted connection at a time. **Average Rating:** 4.7/5.0 **Total Reviews:** 9 #### How Do G2 Users Rate Doctify? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.2/10 (Category avg: 8.5/10) #### Who Is the Company Behind Doctify? - **Seller:** [Doctify](https://www.g2.com/sellers/doctify) - **Year Founded:** 2015 - **HQ Location:** London, GB - **Twitter:** @doctifyuk 2,681 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=933983436b2784a188cfeef4a6a2db25263a30768a89185353d70ea0c188633f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9177787&secure%5Burl_type%5D=linkedin_company_website) 181 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 44% Small, 22% Large #### What Do G2 Reviewers Say About Doctify? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **intuitive interface** of Doctify, making it easy to manage profiles and connect with patients. - Users appreciate the **responsive customer support** from Doctify, making it easier to manage their practice effectively. - Users value the **effective feedback management** of Doctify, enhancing patient connections and improving service quality. - Users appreciate how Doctify enhances **consultant discoverability and trust** , helping patients make informed healthcare choices. - Users appreciate the **effective patient communication** features of Doctify, enhancing connections and refining services. ##### Cons - Users feel there are **insufficient content creation opportunities** for consultants, limiting their ability to engage effectively. - Users are frustrated with the **delayed updates** to profiles and the visibility of new reviews on Doctify. - Users experience delays with **update issues** , as profile changes and reviews aren't visible immediately. #### What Are Recent G2 Reviews of Doctify? **["Elevated Consultant Visibility and Trust"](https://www.g2.com/survey_responses/doctify-review-12133247)** **Rating:** 4.0/5.0 stars _— PSG H._ [Read full review](https://www.g2.com/survey_responses/doctify-review-12133247) **["Excellent user interface and Customer Support Enhance My Practice"](https://www.g2.com/survey_responses/doctify-review-11853539)** **Rating:** 5.0/5.0 stars _— Mike R._ [Read full review](https://www.g2.com/survey_responses/doctify-review-11853539) #### What Are G2 Users Discussing About Doctify? - [What is Doctify used for?](https://www.g2.com/discussions/what-is-doctify-used-for) ### [DoctorConnect.net](https://www.g2.com/products/doctorconnect-net/reviews) What is DoctorConnect.net? Overview: DoctorConnect.net is a complete patient engagement and communication platform built for healthcare providers who want to automate daily operations and improve the patient experience. The system simplifies reminders, messaging, recalls, surveys, payments, and more—helping practices reduce no-shows, streamline workflows, and strengthen patient relationships. History: Family-owned and operated since 1992, DoctorConnect.net was created to bridge the communication gap between providers and patients. Over the years, it has evolved into a trusted healthcare automation platform used by practices nationwide, backed by 15+ years of HIPAA-compliant reliability and zero security violations. Key Features: ARIA Phase 1 – AI Receptionist Answers and triages patient calls 24/7, handles FAQs, and transfers callers to staff when needed. Reduces missed calls and cuts answering service costs by up to 80%. ARIA Phase 2 – AI Scheduling Automation Expands ARIA’s capabilities to manage scheduling, rescheduling, and cancellations directly inside DoctorConnect in real time. Syncs with EHR systems for a fully autonomous scheduling experience and reduces staff workload by up to 70%. Automated Appointment Reminders Sends customizable reminders via text, email, or phone to minimize no-shows and keep schedules on track. 2-Way Secure Messaging Enables quick, HIPAA-compliant communication between patients and staff through real-time text conversations. Automated Recall & No-Show Messaging Keeps patients on track for follow-ups and automatically reaches out to reschedule missed appointments. Digital Documents & Payments (RevPay) Streamlines intake forms and simplifies billing with secure online payments for copays and balances. Telehealth & Surveys Provides virtual visits and automated post-appointment surveys to improve access, feedback, and reputation management. DoctorConnect combines proven patient engagement tools with next-generation AI technology to deliver measurable ROI, reduce labor costs, and enhance patient access across every communication channel. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 #### How Do G2 Users Rate DoctorConnect.net? - **Workflow Management:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.7/10 (Category avg: 8.5/10) - **Patient Communications:** 8.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind DoctorConnect.net? - **Seller:** [Adtel International](https://www.g2.com/sellers/adtel-international) - **Year Founded:** 1992 - **HQ Location:** Addison, US - **Twitter:** @DoctorConnect1 22 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f51a2d0414194c3791f1ad93f70fde4b386b05db4d0b6fb7c33fcd97dd06f86&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdoctorconnectdotnet%2F&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care - **Company Size:** 50% Small, 42% Medium #### What Do G2 Reviewers Say About DoctorConnect.net? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **efficiency improvement** of DoctorConnect.net, enhancing patient communication and reducing missed appointments. - Users value the **efficient two-way patient communication** that enhances care and reduces appointment no-shows. - Users value the **text reminders** from DoctorConnect.net, greatly enhancing patient attendance and communication for appointments. - Users value the **two-way texting communication** that enhances patient engagement and saves time and money. - Users appreciate the **time-saving features** of DoctorConnect.net, enhancing communication and reducing no-show appointments effectively. ##### Cons - Users report **technical issues** with DoctorConnect.net, requiring patience for resolution despite support from the IT team. - Users often face **communication issues** that complicate troubleshooting, though solutions are eventually provided with some delay. - Users mention **poor customer support** , as glitches persist without timely and effective assistance from the DoctorConnect.net team. #### What Are Recent G2 Reviews of DoctorConnect.net? **["Easy, Time-Saving Way to Connect with Health Providers"](https://www.g2.com/survey_responses/doctorconnect-net-review-12670111)** **Rating:** 5.0/5.0 stars _— Mylka M._ [Read full review](https://www.g2.com/survey_responses/doctorconnect-net-review-12670111) **["Great Reminder System!"](https://www.g2.com/survey_responses/doctorconnect-net-review-10443610)** **Rating:** 5.0/5.0 stars _— Miranda P._ [Read full review](https://www.g2.com/survey_responses/doctorconnect-net-review-10443610) #### What Are G2 Users Discussing About DoctorConnect.net? - [What is DoctorConnect used for?](https://www.g2.com/discussions/what-is-doctorconnect-used-for) ### [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count. **Average Rating:** 4.3/5.0 **Total Reviews:** 135 #### How Do G2 Users Rate TheraNest by Ensora Health? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10) - **Patient Communications:** 5.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind TheraNest by Ensora Health? - **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands) - **Company Website:** ensorahealth.com - **Year Founded:** 2020 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01fa4bcdf95d2b8627e77b56559eb8a74b5b323c4b9bb5a8bfaab9e2a377e4c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftherapy-brands%2Fmycompany%2F&secure%5Burl_type%5D=linkedin_company_website) 406 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care - **Company Size:** 88% Small, 7% Medium #### What Do G2 Reviewers Say About TheraNest by Ensora Health? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in TheraNest, finding it intuitive and efficient for their case management needs. - Users value the **simplicity and efficiency** of TheraNest's document management, streamlining their workflow effectively. - Users appreciate the **booking ease** of TheraNest, enjoying simple navigation and efficient scheduling for their practice. - Users appreciate the **comprehensive, reliable features** of TheraNest, making business management and client communication seamless. - Users value the **flexibility and ease of scheduling** in TheraNest, enhancing their overall management experience. ##### Cons - Users report frequent **technical issues** with TheraNest, including glitches and problems with client text reminders. - Users find **limited features** in TheraNest, making navigation difficult and essential tasks cumbersome for efficient practice management. - Users find **poor navigation** in TheraNest frustrating, leading to slower workflows and difficulties in sending messages. - Users find **interface issues** in TheraNest complicating workflow, with inadequate auto-save and slow navigation affecting efficiency. - Users criticize the **lack of customization** in TheraNest, especially for reports and layout settings, affecting efficiency. #### What Are Recent G2 Reviews of TheraNest by Ensora Health? **["Streamlined Scheduling and Ease of Treatment Planning with Wiley Integration"](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13161387)** **Rating:** 5.0/5.0 stars _— Verified User in Mental Health Care_ [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13161387) **["Essential and Intuitive for Private Practice"](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13181849)** **Rating:** 5.0/5.0 stars _— Mike W._ [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-13181849) #### What Are G2 Users Discussing About TheraNest by Ensora Health? - [What is TheraNest used for?](https://www.g2.com/discussions/what-is-theranest-used-for) - [What does TheraNest do?](https://www.g2.com/discussions/what-does-theranest-do) - [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) - 1 comment - [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) - 1 comment - [How much does TheraNest cost?](https://www.g2.com/discussions/how-much-does-theranest-cost) ### [CopeSwipe](https://www.g2.com/products/copeswipe/reviews) copeswipe – Between-Session Coping Skills for Modern Mental Health Practice copeswipe is a HIPAA-compliant mental health platform designed to help therapists, counselors, and group practices extend the therapeutic relationship beyond the session. By enabling clinicians to assign personalized, evidence-based coping skill exercises directly to clients, copeswipe bridges the gap between appointments, turning the time between sessions into an active, supported part of the healing process. Built for Clinicians, Designed for Client Outcomes Mental health professionals know that meaningful progress happens between sessions, not just during them. copeswipe gives clinicians a structured, intuitive way to prescribe coping strategies tailored to each client's treatment goals, whether that's cognitive behavioral techniques, mindfulness exercises, distress tolerance tools, or emotional regulation skills drawn from DBT, ACT, and CBT frameworks. No more printing handouts or hoping clients remember verbal recommendations. copeswipe puts evidence-based mental health tools directly in clients' hands. Empowering Clients Between Appointments Client engagement and self-efficacy are critical drivers of long-term mental health outcomes. copeswipe's client-facing interface is designed to be simple, encouraging, and easy to access, helping clients build consistent coping habits, track their progress, and feel supported even when their therapist isn't in the room. By reinforcing therapeutic work between visits, copeswipe supports better treatment adherence, stronger therapeutic alliance, and improved client outcomes. Designed for Group Practices and Multi-Clinician Teams copeswipe is built with scalability in mind. Whether you're running a solo practice or managing a team of licensed therapists, LCSWs, psychologists, or counselors, copeswipe fits naturally into existing clinical workflows. Group practices benefit from a consistent, standardized approach to between-session care across their entire provider team, without adding administrative burden. HIPAA-Compliant and Secure Patient data privacy is non-negotiable. copeswipe is built on a HIPAA-compliant infrastructure, giving clinicians and practice owners confidence that client information is protected at every touchpoint. The Future of Behavioral Health Support As demand for mental health services continues to grow and therapist availability remains limited, tools that extend clinician reach and improve between-session engagement are becoming essential. copeswipe is purpose-built for this moment, combining AI-powered personalization with clinician expertise to deliver scalable, effective behavioral health support. copeswipe is the between-session coping skills platform for mental health professionals who want to deliver better outcomes, build stronger client relationships, and modernize the way care is delivered. **Average Rating:** 4.8/5.0 **Total Reviews:** 16 #### How Do G2 Users Rate CopeSwipe? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind CopeSwipe? - **Seller:** [CopeSwipe](https://www.g2.com/sellers/copeswipe) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small, 6% Medium #### What Are Recent G2 Reviews of CopeSwipe? **["Thoughtful, Therapist-Led Mental Health App with Great Free Coping Cards"](https://www.g2.com/survey_responses/copeswipe-review-12993133)** **Rating:** 5.0/5.0 stars _— Vesna L._ [Read full review](https://www.g2.com/survey_responses/copeswipe-review-12993133) **["A Psychiatric Nurse Practitioner's Review of Free Coping Tools"](https://www.g2.com/survey_responses/copeswipe-review-13069191)** **Rating:** 5.0/5.0 stars _— Rachel C._ [Read full review](https://www.g2.com/survey_responses/copeswipe-review-13069191) ### [HealthCloud](https://www.g2.com/products/healthcloud/reviews) HealthCloud® by Veriday is a comprehensive, mobile-ready patient engagement platform designed to enhance communication between healthcare providers and patients. It streamlines internal and external communications, offering an integrated solution that replaces disparate back-office products, thereby improving patient engagement and operational efficiency. Key Features and Functionality: - Mobile-Ready Website Development: Create responsive websites accessible on various devices, ensuring patients can access information anytime, anywhere. - Search Engine Optimization : Enhance online visibility to attract and retain patients by optimizing website content for search engines. - Content Marketing: Develop and distribute relevant content to educate and engage patients, fostering stronger relationships. - Email Newsletter Marketing: Send personalized, HIPAA-compliant email communications to keep patients informed about health updates and services. - Social Media Management: Manage social media platforms to engage with patients and share valuable health information. - Brand Management: Maintain a consistent brand identity across all digital channels to build trust and recognition. - Analytics: Monitor and analyze patient engagement metrics to refine strategies and improve outcomes. - HIPAA-Compliant Messaging, Scheduling, and Payment: Securely communicate with patients, manage appointments, and process payments in compliance with HIPAA regulations. Primary Value and Solutions Provided: HealthCloud® empowers healthcare organizations to enhance patient engagement by providing a unified platform that simplifies communication and marketing efforts. By integrating various tools into a single solution, it reduces costs, ensures compliance with healthcare regulations, and enables providers to deliver personalized care. The platform's comprehensive suite of features addresses common challenges in patient engagement, such as fragmented communication channels and inefficient processes, ultimately leading to improved patient satisfaction and better health outcomes. **Average Rating:** 4.0/5.0 **Total Reviews:** 7 #### How Do G2 Users Rate HealthCloud? - **Workflow Management:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 3.3/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind HealthCloud? - **Seller:** [Veriday](https://www.g2.com/sellers/veriday) - **Year Founded:** 2012 - **HQ Location:** Mississauga - **Twitter:** @VeridayHQ 740 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01c303a6a8db8d11404608be6e573297c7e5e340421cad49280cf2c447720db6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveriday%2F&secure%5Burl_type%5D=linkedin_company_website) 72 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 57% Medium, 29% Large #### What Do G2 Reviewers Say About HealthCloud? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **communication efficiency** of HealthCloud, enhancing collaboration and workflow management across healthcare teams. - Users value the **ease of use** of HealthCloud for efficiently organizing and managing patient information and workflows. - Users love the **time-saving organization** of HealthCloud, which enhances efficiency in case management and communication. - Users value the **centralized system** of HealthCloud, enhancing organization, coordination, and overall workflow efficiency. - Users appreciate the **streamlined communication** in HealthCloud, enhancing case management and team coordination effectively. ##### Cons - Users find HealthCloud **not user-friendly** , as slow performance and confusing navigation hinder efficient task completion. - Users experience **slow loading** times with HealthCloud, causing frustration and delays in completing tasks efficiently. - Users find the **difficult navigation** of HealthCloud can slow down tasks and complicate the overall user experience. - Users find the **slow performance and complexity** of HealthCloud frustrating, especially for newcomers navigating the system. #### What Are Recent G2 Reviews of HealthCloud? **["Centralized Health Data for Seamless, Efficient Care"](https://www.g2.com/survey_responses/healthcloud-review-12107648)** **Rating:** 5.0/5.0 stars _— Ruby Ann G._ [Read full review](https://www.g2.com/survey_responses/healthcloud-review-12107648) **["Good integrative platform"](https://www.g2.com/survey_responses/healthcloud-review-9043123)** **Rating:** 4.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/healthcloud-review-9043123) ### [Omada Health](https://www.g2.com/products/omada-health/reviews) Omada empowers people to achieve their health goals through sustainable lifestyle change. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 #### How Do G2 Users Rate Omada Health? - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Omada Health? - **Seller:** [Omada Health](https://www.g2.com/sellers/omada-health) - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @omadahealth 9,077 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38e07d06aa5918d54416c7b05ff5662862fa6e018e1ab888859ab5a51f302e05&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fomada-health%2F&secure%5Burl_type%5D=linkedin_company_website) 986 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 40% Small, 30% Large #### What Are Recent G2 Reviews of Omada Health? **["One stop for all"](https://www.g2.com/survey_responses/omada-health-review-7884821)** **Rating:** 5.0/5.0 stars _— Shashi R._ [Read full review](https://www.g2.com/survey_responses/omada-health-review-7884821) **["Better than I could've imagined"](https://www.g2.com/survey_responses/omada-health-review-7967124)** **Rating:** 5.0/5.0 stars _— Verified User in Financial Services_ [Read full review](https://www.g2.com/survey_responses/omada-health-review-7967124) #### What Are G2 Users Discussing About Omada Health? - [How do you use Omada Health?](https://www.g2.com/discussions/how-do-you-use-omada-health) - [Is the Omada program good?](https://www.g2.com/discussions/is-the-omada-program-good) - [What do you get with Omada?](https://www.g2.com/discussions/what-do-you-get-with-omada) ### [Profi](https://www.g2.com/products/profi/reviews) Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system **Average Rating:** 4.7/5.0 **Total Reviews:** 74 #### How Do G2 Users Rate Profi? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Profi? - **Seller:** [Profi](https://www.g2.com/sellers/profi) - **Year Founded:** 2021 - **HQ Location:** Los Angeles, CA - **Twitter:** @Profi\_io 96 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b70f38acf4b1ba9d3fce66f4c99faa59c21df39fde74615ee4a37c47ffaa7bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprofi-io%2F&secure%5Burl_type%5D=linkedin_company_website) 23 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Professional Training & Coaching - **Company Size:** 85% Small, 14% Medium #### What Do G2 Reviewers Say About Profi? _AI-generated summary from verified user reviews_ ##### Pros - Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. - Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. - Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. - Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. - Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. ##### Cons - Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. - Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. - Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. - Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. - Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. #### What Are Recent G2 Reviews of Profi? **["Scheduling & Software upgrades, Customer Support/Onboarding team"](https://www.g2.com/survey_responses/profi-review-11546512)** **Rating:** 4.5/5.0 stars _— Lisa A._ [Read full review](https://www.g2.com/survey_responses/profi-review-11546512) **["Cleanest, easiest to use coaching software I've tried."](https://www.g2.com/survey_responses/profi-review-10921879)** **Rating:** 5.0/5.0 stars _— adam v._ [Read full review](https://www.g2.com/survey_responses/profi-review-10921879) #### What Are G2 Users Discussing About Profi? - [What is Profi (formerly awarenow) used for?](https://www.g2.com/discussions/what-is-profi-formerly-awarenow-used-for) - 1 upvote ### [Rectangle Health](https://www.g2.com/products/rectangle-health/reviews) A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience. **Average Rating:** 4.6/5.0 **Total Reviews:** 116 #### How Do G2 Users Rate Rectangle Health? - **Workflow Management:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Rectangle Health? - **Seller:** [Rectangle Health](https://www.g2.com/sellers/rectangle-health) - **Company Website:** www.rectanglehealth.com - **Year Founded:** 1993 - **HQ Location:** Valhalla, NY - **Twitter:** @rectanglehealth 313 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dc4876775c1697af59d0c3c45a7723bb5657cbe8c8a10f454a6376a817b260a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frectanglehealth&secure%5Burl_type%5D=linkedin_company_website) 314 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Executive Director, Owner - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 94% Small, 7% Medium #### What Do G2 Reviewers Say About Rectangle Health? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Rectangle Health, simplifying payment processes and onboarding without hassle. - Users appreciate the **efficiency of payment processing** with Rectangle Health, enhancing engagement and compliance seamlessly. - Users value the **excellent customer engagement** of Rectangle Health, enhancing healthcare payment processes with ease and efficiency. - Users praise Rectangle Health for its **excellent customer support** , facilitating smooth patient interactions and payment processes. - Users praise the **easy setup** of Rectangle Health, finding onboarding straightforward and payment collection efficient. ##### Cons - Users experience **payment issues** with Rectangle Health, including connectivity problems and manual posting challenges. - Users report frequent **connectivity issues** with Rectangle Health, causing disruptions during payment transactions and affecting usability. - Users find the **expensive nature** of Rectangle Health challenging due to long-term commitments and cost fluctuations. - Users report **technical connectivity problems** with Rectangle Health, disrupting payments and complicating financial management. - Users face **cost fluctuations** that complicate financial management and budgeting with Rectangle Health services. #### What Are Recent G2 Reviews of Rectangle Health? **["Easy Payment Processing and Posting in One Place"](https://www.g2.com/survey_responses/rectangle-health-review-13106386)** **Rating:** 5.0/5.0 stars _— Jennifer C._ [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-13106386) **["Convenient, Fast Processing That Delivers"](https://www.g2.com/survey_responses/rectangle-health-review-13105630)** **Rating:** 4.5/5.0 stars _— Shelbi B._ [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-13105630) #### What Are G2 Users Discussing About Rectangle Health? - [What is ReminderCall used for?](https://www.g2.com/discussions/what-is-remindercall-used-for) - 1 comment - [What is Rectangle Health used for?](https://www.g2.com/discussions/what-is-rectangle-health-used-for) - 1 comment ### [Solv](https://www.g2.com/products/solv/reviews) Solv is the AI company for on-demand care. We build AI agents that take on the work nobody wants to do, so your team can focus on the patient in front of them. Solv is used by thousands of provider sites across 48 states and has powered over 100 million patient visits. What makes Solv different: our agents don't sit outside your operation and hand work back to your front desk. They're powered by the Solv Experience OS, which powers a modern, end-to-end patient experience. We're EHR-agnostic and purpose-built for on-demand care, designed for the walk-in, high-volume, labor-constrained reality of the category. Solv Experience becomes the operating system for the front desk. Online scheduling and waitlist, digital registration and paperwork, insurance card capture (OCR), kiosk / QR / mobile check-in, AI-managed queue, 2-way patient messaging, NPS surveys, Google review generation, post-visit rebooking, and new-patient acquisition across the Solv consumer marketplace, Google Business Profile "Book Online," Apple Maps, and an embeddable website widget. Solv AI Agents reason and take action inside the Solv Experience OS, each purpose-built for a specific workflow to eliminate the admin work that nobody wants to do: Maya — Inbound voice agent. Answers every call 24/7, books visits, takes payments, and resolves the call. 650K+ patient calls handled, ~50% resolution rate without human transfer. ClearPay — Insurance and cost agent. AI OCR, AI payer selection, AI real-time eligibility, AI cost estimation against the clinic's own fee schedules. InboxAI — Patient comms triage. Reads every inbound message, tags it, and routes it to the right team member. **Average Rating:** 4.5/5.0 **Total Reviews:** 7 #### How Do G2 Users Rate Solv? - **Workflow Management:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10) - **Patient Communications:** 6.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Solv? - **Seller:** [Solv](https://www.g2.com/sellers/solv) - **Year Founded:** 2016 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=91b5c45bb492f1c84e76ea273a93e33c2a6379a782d6e63881298d98c19faded&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsolvhealth&secure%5Burl_type%5D=linkedin_company_website) 124 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 78% Medium, 22% Small #### What Do G2 Reviewers Say About Solv? _AI-generated summary from verified user reviews_ ##### Cons - Users face **integration obstacles with EMR** that hinder smooth operation and workflow efficiency. - Users report facing **integration issues** with EMR systems, leading to challenges in seamless operation. - Users often face **integration obstacles** with their EMR, leading to challenges in utilizing Solv effectively. #### What Are Recent G2 Reviews of Solv? **["Seamless Patient Management Made Easy"](https://www.g2.com/survey_responses/solv-review-13153206)** **Rating:** 5.0/5.0 stars _— Todd L._ [Read full review](https://www.g2.com/survey_responses/solv-review-13153206) **["User-Friendly with Smart AI Tools"](https://www.g2.com/survey_responses/solv-review-13179823)** **Rating:** 4.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/solv-review-13179823) ### [WaitWell](https://www.g2.com/products/waitwell/reviews) WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences. **Average Rating:** 4.7/5.0 **Total Reviews:** 98 #### How Do G2 Users Rate WaitWell? - **Workflow Management:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 3.3/10 (Category avg: 8.5/10) - **Patient Communications:** 3.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind WaitWell? - **Seller:** [WaitWell Inc.](https://www.g2.com/sellers/waitwell-inc) - **Company Website:** waitwellsoftware.com - **Year Founded:** 2020 - **HQ Location:** Calgary, Canada - **Twitter:** @WaitWell2 90 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9c2db3daf819c37e0a143968be3a2368f3664a4894aafa6266388e4050ae679&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwaitwell&secure%5Burl_type%5D=linkedin_company_website) 16 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Triage Specialist - **Top Industries:** Higher Education, Education Management - **Company Size:** 50% Small, 28% Medium #### What Do G2 Reviewers Say About WaitWell? _AI-generated summary from verified user reviews_ ##### Pros - Users find WaitWell to be **highly intuitive and easy to navigate** , enhancing engagement and self-learning for staff. - Users commend the **fantastic customer support** of WaitWell, noting quick responses and effective assistance when needed. - Users find WaitWell to be **very user-friendly** , enabling efficient service for guests and staff alike. - Users find WaitWell's **easy setup** process efficient, enabling quick adoption and effective daily use. - Users appreciate the **exceptional queue management** of WaitWell, significantly reducing wait times and enhancing customer satisfaction. ##### Cons - Users have expressed concerns about **data inaccuracy** , particularly with tracking and reporting service interactions effectively. - Users express frustration over **limited report customization** in WaitWell, hindering tailored assessments for diverse service points. - Users note **missing features** that complicate managing queues and events, leading to a need for a more streamlined process. - Users find the **customization difficulty** in WaitWell limits their ability to tailor reports and settings effectively. - Users find **difficult navigation** challenging, especially older individuals struggling with technology and queue management. #### What Are Recent G2 Reviews of WaitWell? **["Feature Rich, Affordable Solution to QMS"](https://www.g2.com/survey_responses/waitwell-review-8868854)** **Rating:** 5.0/5.0 stars _— Matthew C._ [Read full review](https://www.g2.com/survey_responses/waitwell-review-8868854) **["Smooth transition with a short learning curve and strong day-to-day usability"](https://www.g2.com/survey_responses/waitwell-review-12549682)** **Rating:** 4.0/5.0 stars _— Diana B._ [Read full review](https://www.g2.com/survey_responses/waitwell-review-12549682) ### [Doxer.io](https://www.g2.com/products/doxer-io/reviews) Doxer.io is a free all-in-one medical records management system for healthcare providers. **Average Rating:** 4.4/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Doxer.io? - **Workflow Management:** 8.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.5/10 (Category avg: 8.5/10) - **Patient Communications:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Doxer.io? - **Seller:** [Doxer Medical Technologies LTD.](https://www.g2.com/sellers/doxer-medical-technologies-ltd) - **HQ Location:** Tel Aviv - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=402279d061cd1aed3ec004a2fc4377fb39429df2589f17543fe109e6c0911bc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdoxerio%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Medium, 44% Small #### What Do G2 Reviewers Say About Doxer.io? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Doxer.io, making clinical record management accessible to all, including non-tech-savvy individuals. - Users appreciate Doxer.io for its **easy access to patient histories and management of medical records** , enhancing patient care efficiency. - Users love the **user-friendly interface** of Doxer.io, making medical record management intuitive and accessible for beginners. - Users find the **user-friendly interface** of Doxer.io makes managing medical records simple and intuitive. - Users find Doxer.io to have a **simple user-friendly interface** , making it accessible for everyone, including beginners. ##### Cons - Users find Doxer.io has **inadequate reporting** , limiting their ability to optimize workflows and manage patient care effectively. - Users point out the **limited features** of Doxer.io, suggesting a need for improved reporting and integrations. - Users feel the **missing features** hinder customization and workflow management, limiting the overall functionality of Doxer.io. - Users find the **pricing of Doxer.io to be a bit expensive** considering the limited features offered. - Users feel that Doxer.io has **inefficient reporting** capabilities, limiting detailed customization and valuable insights for patient care. #### What Are Recent G2 Reviews of Doxer.io? **["A platform that helps us in working with team collaboration and workflow management"](https://www.g2.com/survey_responses/doxer-io-review-11397548)** **Rating:** 4.0/5.0 stars _— Kriti K._ [Read full review](https://www.g2.com/survey_responses/doxer-io-review-11397548) **["The software that manages all the business tasks, projects and documents"](https://www.g2.com/survey_responses/doxer-io-review-11333615)** **Rating:** 4.5/5.0 stars _— Shruti S._ [Read full review](https://www.g2.com/survey_responses/doxer-io-review-11333615) ### [ExpertBox](https://www.g2.com/products/expertbox/reviews) ExpertBox is end-to-end HIPAA-compliant telemedicine software that allows you to provide top-notch telemedicine services, automate your workflow, reduce administrative tasks, go paperless, manage your practice seamlessly and build long-lasting relationships with your patients. With ExpertBox you can: -Manage your availability -Let patients book appointments with you online 24/7 -Get patient details upfront -Deliver virtual care via HD video calls -Tackle critical issues on the go via chat -Manage patient-related data and documents -Take control of your staff -Send automated appointment reminders to patients -Send customizable automated invoices -Let your patients sign service agreements before appointments -Get online payments -Access your financial history -Collect feedback from your patients **Average Rating:** 4.2/5.0 **Total Reviews:** 11 #### How Do G2 Users Rate ExpertBox? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind ExpertBox? - **Seller:** [GO CONSULTED](https://www.g2.com/sellers/go-consulted) - **Year Founded:** 2007 - **HQ Location:** Newark, Delaware - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4c08e7c176f20052ba50a30cb46225319acf82619503139f911379e214c3db4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgo-consulting-services%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 73% Medium, 27% Small #### What Do G2 Reviewers Say About ExpertBox? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of ExpertBox, facilitating smooth online consultations and a hassle-free booking experience. - Users value the **easy integration** of ExpertBox, enhancing the client consultation experience through a seamless booking process. - Users appreciate the **seamless booking process** of ExpertBox, making scheduling appointments effortless and straightforward. ##### Cons - Users experience occasional **lag in video conferencing** , which disrupts calls and hinders overall effectiveness of ExpertBox. - Users experience **poor call quality** due to lag during video conferencing, impacting their overall usability of ExpertBox. #### What Are Recent G2 Reviews of ExpertBox? **["Video conferencing at its best"](https://www.g2.com/survey_responses/expertbox-review-5021517)** **Rating:** 4.5/5.0 stars _— Fraz A._ [Read full review](https://www.g2.com/survey_responses/expertbox-review-5021517) **["Decent Video Conferencing Software"](https://www.g2.com/survey_responses/expertbox-review-6627104)** **Rating:** 4.5/5.0 stars _— Bhavya M._ [Read full review](https://www.g2.com/survey_responses/expertbox-review-6627104) #### What Are G2 Users Discussing About ExpertBox? - [What is ExpertBox used for?](https://www.g2.com/discussions/what-is-expertbox-used-for) ### [MEDHOST](https://www.g2.com/products/medhost/reviews) MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions. **Average Rating:** 3.5/5.0 **Total Reviews:** 6 #### How Do G2 Users Rate MEDHOST? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind MEDHOST? - **Seller:** [MEDHOST](https://www.g2.com/sellers/medhost) - **Year Founded:** 1984 - **HQ Location:** Franklin, TN - **Twitter:** @MEDHOSTinc 796 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df5e5b5401253f0d38b40d1b76d214fa52121c2bb96d79675c36a1ff1c29795f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F32798%2F&secure%5Burl_type%5D=linkedin_company_website) 534 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 83% Medium, 17% Large #### What Are Recent G2 Reviews of MEDHOST? **["Medhost usage as a scribe"](https://www.g2.com/survey_responses/medhost-review-448977)** **Rating:** 4.5/5.0 stars _— Viridiana S._ [Read full review](https://www.g2.com/survey_responses/medhost-review-448977) **["Excellent system"](https://www.g2.com/survey_responses/medhost-review-1811005)** **Rating:** 4.5/5.0 stars _— Ricardo C._ [Read full review](https://www.g2.com/survey_responses/medhost-review-1811005) - [‹ Prev‹ Prev](/categories/patient-engagement?order=g2_score&page=4#product-list) - [1](/categories/patient-engagement?order=g2_score#product-list) - [2](/categories/patient-engagement?order=g2_score&page=2#product-list) - [3](/categories/patient-engagement?order=g2_score&page=3#product-list) - [4](/categories/patient-engagement?order=g2_score&page=4#product-list) - 5 - [6](/categories/patient-engagement?order=g2_score&page=6#product-list) - [7](/categories/patient-engagement?order=g2_score&page=7#product-list) - [8](/categories/patient-engagement?order=g2_score&page=8#product-list) - [9](/categories/patient-engagement?order=g2_score&page=9#product-list) - … - [26](/categories/patient-engagement?order=g2_score&page=26#product-list) - [27](/categories/patient-engagement?order=g2_score&page=27#product-list) - [Next ›Next ›](/categories/patient-engagement?order=g2_score&page=6#product-list) Spotlight Categories [Experience Management Software](https://www.g2.com/categories/experience-management) [Job Search Sites](https://www.g2.com/categories/job-search-sites) [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Intake](/categories/patient-intake) - [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Engagement Themes](/categories/patient-engagement/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated October 3, 2024 Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers. Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging). Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration). To qualify for inclusion in the Patient Engagement category, a product must: - Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms - Improve or provide insight to healthcare organizations on ways to improve patient satisfaction - Track and measure improvement of patient experience Show More * * * ## How Do You Choose the Right Patient Engagement Software? ### What You Should Know About Patient Engagement Software ### What is Patient Engagement Software? Patient engagement software facilitates communication between health care providers and the patients they serve. These solutions are designed to improve patient satisfaction and patient experience. The software provides users with a patient portal, the ability to distribute patient surveys, and handle patient intake. Solutions in the patient engagement category offer a wide array of features, which include but are not limited to: reputation management, marketing and referral capabilities, appointment reminders, patient messaging, surveys, patient education tools, and self-care management.  Hospitals or medical practices looking to boost their patient satisfaction, cut down on unnecessary readmissions, and streamline communication with patients should be using patient engagement tools. Patient engagement solutions provide communication channels compliant with Health Insurance Portability and Accountability Act (HIPAA) to providers and patients to boost engagement between the two parties. Patient engagement software often integrates directly with health care providers’ electronic health record (EHR). ### What are the Common Features of Patient Engagement Software? The following are some core features within patient engagement software that can help users build better patient relationships and improve patient satisfaction: [**Patient portal**](https://www.g2.com/categories/patient-engagement/f/patient-portal-patient-communication) **:** Patient portals allow patients to log in to see and update their health information. Implementing a patient portal can give patients a more active role in their health care. They can access their records, see past visit history, look at lab results, and more.  [**Patient surveys**](https://www.g2.com/categories/patient-engagement/f/surveys-feedback) **:** Providers send out patient surveys to gather feedback. Direct patient feedback can give health care providers actionable steps to improve. Most solutions offer the ability to customize patient surveys, allowing providers to gather feedback relevant to their practice or hospital. Surveys can be sent automatically after a visit to ensure that every targeted patient is asked for their feedback. [**Digital patient intake**](https://www.g2.com/categories/patient-engagement/f/digital-intake-forms) **:** Patient engagement solutions give providers the ability to handle patient intake digitally before they even step foot in the office. Patients can provide necessary information, such as health insurance information and health history. Health care providers can customize intake forms to collect all necessary information.  **Secure messaging:** These tools give health care providers the ability to message their patients directly while maintaining HIPAA compliance.  Other Features of Patient Engagement Software: [Appointment Reminder Capabilities](https://www.g2.com/categories/patient-engagement/f/appointment-reminder), [Engagement Measuring Capabilities](https://www.g2.com/categories/patient-engagement/f/engagement-measuring), [Integration with Wearables Capabilities](https://www.g2.com/categories/patient-engagement/f/integration-with-wearables), [IPC Systems Integration Capabilities](https://www.g2.com/categories/patient-engagement/f/ipc-systems-integration), [Online Presence Management Capabilities](https://www.g2.com/categories/patient-engagement/f/online-presence-management), [Outreach / Marketing Capabilities](https://www.g2.com/categories/patient-engagement/f/outreach-marketing), [Patient Education Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-education), [Patient Feedback Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-feedback-management), [Patient Satisfaction Management Capabilities](https://www.g2.com/categories/patient-engagement/f/patient-satisfaction-management), [Reputation Management Capabilities](https://www.g2.com/categories/patient-engagement/f/reputation-management), [Self Care Management Capabilities](https://www.g2.com/categories/patient-engagement/f/self-care-management) ### What are the Benefits of Patient Engagement Software? **Improved patient satisfaction:** Patient satisfaction is an increasingly important metric for health care providers. Patient engagement tools help solve pain points for patients and increase the ease and efficiency with which they can interact with their health care providers. These solutions phone tag and consolidate patient interactions within a single system. Features like digital patient intake and in-app follow-up improve the patient experience making them potentially stick with the provider that gave them that experience. Health care organizations can boost patient retention by improving their patients’ satisfaction.  **Better quality of care:** Patients can leverage patient engagement software to take a more active role in their own health, and providers can have more consistent check-ins with their patients. The increased ease of communication is particularly important in the case of patients requiring chronic care. Health care organizations can automate check-ins with these patients, sending automated appointment reminders and educational material designed to give these patients more tools to help manage their conditions.  **Streamlined communication:** Patient engagement solutions give health care providers HIPAA compliant ways to talk directly to their patients. This communication, depending on the system, can be via email or text, and some solutions have built-in telehealth capabilities so medical professionals can conduct fully virtual visits. Certain solutions may provide the ability to automate communications, and features like automated appointment reminders may reduce no-shows. ### Who Uses Patient Engagement Software? **Administrators:** Health care administrators use patient engagement software to schedule appointments, handle patient intake, and collect patient feedback. Some solutions may provide medical billing features or integrate with medical billing software, which administrators leverage to handle patient invoices and payments. **Medical professionals:** Doctors, nurses, NPs, PAs, and other medical professionals use patient engagement solutions to directly message their patients. They may also use the solution to upload and share lab results or send educational material relevant to their patients. Medical professionals can use these solutions to engage with patients holistically, leveraging increased access to provide a deeper level of informed care. **Patients:** Patients use these solutions to interact with their care providers, send required documentation, book appointments, and review historical health data. The goal of patient engagement software is to get patients more involved in their health care, so the solutions are designed with patient interaction in mind.  #### Software Related to Patient Engagement Software Related solutions that can be used together with patient engagement software include: [Telemedicine software](https://www.g2.com/categories/telemedicine) **:** Patient engagement solutions often integrate with, or include the features of, telemedicine software. The combination of these two types of software can provide a near-comprehensive solution for health care providers looking to improve patient engagement. [Patient intake software](https://www.g2.com/categories/patient-intake) **:** Patient intake functionality is a common feature of patient engagement solutions, which allows patients to fill out intake forms and provide necessary previsit information digitally. [EHR software](https://www.g2.com/categories/ehr) **:** The EHR is the backbone of any health care providers’ tech stack. It’s because of its importance and the fact that patient engagement solutions need to access and deliver health records, the latter will offer integrations with the former.  [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) **:** Secure messaging, or HIPAA compliant messaging in the case of health care, is a core feature of patient engagement solutions. Communication between patient and provider must be secure, and patient engagement tools provide a secure two-way, real-time communication method.  ### Challenges with Patient Engagement Software Software solutions can come with their own set of challenges.  **Adoption:** Product adoption is key to ensuring successful implementation. If no one uses the system, there’s no point in having it. Health care providers must be diligent about educating their employees on the patient engagement solution to drive meaningful use. In addition, organizations that purchase patient engagement solutions should build the solutions’ use into their workflows to drive adoption. As patient engagement solutions are designed to boost patient interaction, it is important to educate patients on the new system. There may be robust functionality that patients either do not know or use because of a lack of knowledge. Both problems can be addressed by educating patients on the full breadth of features a patient engagement solution offers. A large part of adoption may be whether or not the solution has a mobile app.  **Integrations:** Proper integrations with providers’ existing health systems are necessary for patient engagement solutions to work as intended. EHR integration is the most common, but it may be valuable to ensure that the patient engagement system integrates with other parts of the tech stack. If the organization is running on a medical practice management system, the patient engagement software should integrate with it. **Compliance:** Patient engagement software must be compliant with relevant health care regulations to be safe and effective. HIPAA compliance, which demands the protection of personal health information (PHI), is first and foremost among regulatory compliance in patient engagement systems.  ### Which Companies Should Buy Patient Engagement Software? All health care providers interacting with patients should invest in a patient engagement solution.  **Hospitals:** Hospitals deal with high volumes of patients. Patient engagement systems streamline intake and communication with those patients, automating interactions wherever possible consequently reducing the staff’s burden. Automation of standard interactions, like appointment reminders, can help hospitals deal with high patient volume.  **Independent practices:** For independent practices, patient engagement is vital. Patient engagement solutions can help these providers build solid relationships with their patients. **Multi location practices:** Building relationships and standardizing a streamlined approach to patient communication across multiple locations is much easier with patient engagement software. Multi location practices can leverage the software to drive consistent patient engagement.  ### How to Buy Patient Engagement Software #### Requirements Gathering (RFI/RFP) for Patient Engagement Software During the requirement gathering process, the selection team should put together the core functionality they’re looking for. The team should have an estimate of how many users they’ll have, as well as the tech literacy of those users. Patient engagement solutions offer a wide range of features, so narrowing down what is necessary and what may be a bonus is key. The health care provider may want an omnichannel solution with a mobile app to boost adoption in heavy mobile device users. Integration with existing systems should be considered at this point. #### Compare Patient Engagement Software Products **Create a long list** Prospective buyers should put together a list of vendors that meet their core requirements to form their long list. They should start with a comprehensive list of features they’re looking for, from must-haves to wish list functionality.  **Create a short list** At this point, prospective buyers should send out RFIs and use the responses to narrow their long list down to a short list of viable solutions. The selection team should conduct in-depth research at this point and start to form informed opinions on the available options. **Conduct demos** At this point, the prospective buyer will demo products from the short list. During the demo stage, the buyer should ask questions about specific scenarios common to their practice or hospital. Certain solutions may be geared towards a specific type of practice, and have features for that practice type. Initial pricing conversions should take place if they haven’t already, or if the vendor’s pricing isn’t clearly outlined.  #### Selection of Patient Engagement Software **Choose a selection team** Administrators, medical professionals, and systems administrators should all be involved in the selection process. Administrators and medical professionals, the users of the software, should have a say in choosing the solution that they’ll spend the most time using. Systems administrators, or tech support professionals involved in the implementation and integration of the software into the existing tech stack, should also be involved. **Negotiation** The selection team will have to negotiate with the vendor, weighing the price against the potential benefit of purchasing and implementing the solution.