G2

MC

Monique C.

Administrator

Small-Business (50 or fewer emp.)

11/4/2019

"Easy to work with and very adaptable."

5/5

What do you like best about Relatient?

We have been very pleased with Relatient. The customer service is outstanding. It has allowed my staff to focus more on the patients' needs and less on the worry of patients knowing about their appointment. The survey call post-appointment has boosted morale because staff see and hear the difference they are making in people's lives. Review collected by and hosted on G2.com.

What do you dislike about Relatient?

The dashboard could be a little more user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering Relatient:

Get it! We were hesitant to use an "automated" reminder system but the feedback from staff and patients has been positive. It saves the staff time and allows them to do what they need vs staying on the phone. Also, I am able to send out "memos" to the staff via demand content so everyone gets the memo even if they are at home because it's on the phone by text. Review collected by and hosted on G2.com.

What problems is Relatient solving and how is that benefiting you?

My staff can focus more on the patients and less on whether a patient knows about their appointment. Review collected by and hosted on G2.com.