Textline
Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations. Try Textline free for 14 days today and start customizing your customer outreach and automating your communication workflows.
Average Rating: 4.7/5.0
Total Reviews: 383
How Do G2 Users Rate Textline?
- Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
- Optimization: 8.0/10 (Category avg: 8.4/10)
- Integrations - Mobile Marketing: 7.6/10 (Category avg: 8.6/10)
- Campaign Analysis: 8.5/10 (Category avg: 8.4/10)
Who Is the Company Behind Textline?
- Seller: Textline
- Company Website:
- Year Founded: 2015
- HQ Location: Los Angeles, CA
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Twitter: @textline
281 Twitter followers -
LinkedIn® Page: www.linkedin.com
62 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Operations Manager
- Top Industries: Hospital & Health Care, Health, Wellness and Fitness
- Company Size: 68% Small, 27% Medium
What Do G2 Reviewers Say About Textline?
AI-generated summary from verified user reviews
Pros
- Users appreciate the helpful customer support of Textline, noting quick responses and efficient issue resolution.
- Users appreciate the ease of use of Textline, enjoying its straightforward interface and seamless communication features.
- Users appreciate the friendly and responsive customer support from Textline, ensuring quick solutions and assistance.
- Users appreciate the excellent communication capabilities of Textline, enabling efficient support and improved service delivery.
- Users appreciate the efficient communication capabilities of Textline, which significantly improve customer support and service delivery.
Cons
- Users desire missing features like message status indicators, message editing, and enhanced billing configurations in Textline.
- Users are frustrated by messaging issues like needing to refresh for new messages and navigation challenges in the app.
- Users find Textline has limited features, particularly lacking in bulk messaging shortcuts and integrations.
- Users express frustration with notification issues, seeking better filtering and customization options for message alerts.
What Are Recent G2 Reviews of Textline?
"Efficient, Versatile, and Essential Communication Tool"
Rating: 5.0/5.0 stars
— Greg S.
"TextLine’s Outstanding Customer Service and Reliable Performance"
Rating: 5.0/5.0 stars
— Kameron G.
What Are G2 Users Discussing About Textline?
- How much is textline a month?
- How does text line work?
- What is Textline com?
- Is Textline good? - 2 comments, 1 upvote

