# Best Medical Billing Software - Page 3

## How Many Medical Billing Software Products Does G2 Track?

**Total Products under this Category:** 219

### Category Stats (Jul 2026)

- **Average Rating:** 4.12/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** TheraNest by Ensora Health (+0.61%) - Among all products in this category, TheraNest by Ensora Health recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Medical Billing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,600+ Authentic Reviews
- 219+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Medical Billing Software
 ![G2 Grid® for Medical Billing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/medical-billing/grids.png?focus%5B%5D=154579&focus%5B%5D=65001&focus%5B%5D=1203106&focus%5B%5D=166670&focus%5B%5D=44691&focus%5B%5D=4252&focus%5B%5D=30748&focus%5B%5D=47490)

Highlighted products: Carepatron, TriZetto Facets, Prompt Health, SPRY, ClinicMind, Tebra (previously Kareo + PatientPop), Phreesia, and MicroMD PM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/medical-billing/grids.json?focus%5B%5D=carepatron&focus%5B%5D=trizetto-facets&focus%5B%5D=prompt-health&focus%5B%5D=spry-spry&focus%5B%5D=clinicmind-clinicmind&focus%5B%5D=tebra-previously-kareo-patientpop&focus%5B%5D=phreesia&focus%5B%5D=micromd-pm)

### [MedEvolve](https://www.g2.com/products/medevolve/reviews)

MedEvolve empowers healthcare organizations with award-winning effective intelligence solutions that provide unmatched transparency, automation and accountability for the revenue cycle. MedEvolve’s workflow automation and advanced analytics solutions reduce administrative burden and ensure staff are not only productive, but effective in the work effort they put in and that they are achieving the expected results. Additionally, MedEvolve’s effective intelligence solutions enable a remote workforce with task management, tracking and virtual communication tools that integrate directly with the practice management software. Increase margin, improve net collection rate and reduce overhead costs with effective intelligence from MedEvolve.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate MedEvolve?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.1/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 2.2/10 (Category avg: 3.1/10)

#### Who Is the Company Behind MedEvolve?

- **Seller:** [MedEvolve](https://www.g2.com/sellers/medevolve)
- **Year Founded:** 1998
- **HQ Location:** Little Rock, Arkansas
- **Twitter:** @medevolve  
368 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1b689bf7495ae5e637018e2f68da155172e144b001534fe139f58c9b1fb00902&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmedevolve%2F&secure%5Burl_type%5D=linkedin_company_website)  
99 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 94% Small, 6% Medium

#### What Do G2 Reviewers Say About MedEvolve?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from MedEvolve, always receiving quick and helpful responses to their queries.
- Users find MedEvolve to be **user-friendly** , appreciating its straightforward design and helpful customer support.
- Users appreciate the **user-friendly design** of MedEvolve, making billing efficient and customer service outstanding.
- Users value the **comprehensive features** of MedEvolve, finding it user-friendly and rich in useful analytics.
- Users appreciate the **user-friendly interface** of MedEvolve, making it easy to navigate and learn its many features.

##### Cons

- Users express frustration over **poor reporting** , citing complexity and a lack of training for effective use.
- Users struggle with **data management issues** due to slow response times and limited reporting flexibility in MedEvolve.
- Users find **frequent updates** complicate report building and occasionally slow down system performance.
- Users find reporting on MedEvolve **inefficient and complicated** , especially after a recent update that slowed performance.
- Users experience **insufficient training** for MedEvolve, hindering their ability to fully utilize the software's capabilities.

#### What Are Recent G2 Reviews of MedEvolve?

**["Customer Service is Some of the Best in the Business!"](https://www.g2.com/survey_responses/medevolve-review-10257673)**

**Rating:** 4.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/medevolve-review-10257673)

**["MOST USER FRIENDLY PROGRAM I HAVE USED"](https://www.g2.com/survey_responses/medevolve-review-8848583)**

**Rating:** 5.0/5.0 stars

_— sydney f._

[Read full review](https://www.g2.com/survey_responses/medevolve-review-8848583)

#### What Are G2 Users Discussing About MedEvolve?

- [What is MedEvolve used for?](https://www.g2.com/discussions/what-is-medevolve-used-for)

### [Azalea Health](https://www.g2.com/products/azalea-health-azalea-health/reviews)

Azalea Health is a cloud-based EHR platform designed for smaller hospitals and healthcare practices that want integrated clinical, billing, and operational workflows without managing on-site infrastructure or dedicated IT resources. Azalea also provides full outsourced revenue cycle management (RCM) and billing services to help organizations streamline financial operations and improve reimbursement outcomes. Azalea is committed to strengthening rural hospitals and clinics, as well as smaller practices, and to supporting providers as they navigate the unique challenges of delivering care in underserved and resource-limited settings.

**Average Rating:** 3.9/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Azalea Health?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 1.3/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Azalea Health?

- **Seller:** [Azalea Health](https://www.g2.com/sellers/azalea-health)
- **Year Founded:** 2008
- **HQ Location:** Atlanta, GA
- **Twitter:** @AzaleaHealth  
511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3710bca605feaf73313cf69d893296e016feed34ec4f868c265fdc6fd5bfa66f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fazalea-health&secure%5Burl_type%5D=linkedin_company_website)  
323 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 75% Small, 25% Medium

#### What Are Recent G2 Reviews of Azalea Health?

**[""Extending our time for preparing augmentation""](https://www.g2.com/survey_responses/azalea-health-review-2306299)**

**Rating:** 5.0/5.0 stars

_— Billy M._

[Read full review](https://www.g2.com/survey_responses/azalea-health-review-2306299)

**["Allowing our leadership to focus on growth"](https://www.g2.com/survey_responses/azalea-health-review-861121)**

**Rating:** 4.5/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/azalea-health-review-861121)

#### What Are G2 Users Discussing About Azalea Health?

- [How do you spell Azalea health?](https://www.g2.com/discussions/how-do-you-spell-azalea-health)
- [When was azalea health founded?](https://www.g2.com/discussions/when-was-azalea-health-founded)
- [What charting does Banner health use?](https://www.g2.com/discussions/what-charting-does-banner-health-use)
- [What is Azalea software?](https://www.g2.com/discussions/what-is-azalea-software)

### [ExpertBox](https://www.g2.com/products/expertbox/reviews)

ExpertBox is end-to-end HIPAA-compliant telemedicine software that allows you to provide top-notch telemedicine services, automate your workflow, reduce administrative tasks, go paperless, manage your practice seamlessly and build long-lasting relationships with your patients. With ExpertBox you can: -Manage your availability -Let patients book appointments with you online 24/7 -Get patient details upfront -Deliver virtual care via HD video calls -Tackle critical issues on the go via chat -Manage patient-related data and documents -Take control of your staff -Send automated appointment reminders to patients -Send customizable automated invoices -Let your patients sign service agreements before appointments -Get online payments -Access your financial history -Collect feedback from your patients

**Average Rating:** 4.2/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate ExpertBox?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ExpertBox?

- **Seller:** [GO CONSULTED](https://www.g2.com/sellers/go-consulted)
- **Year Founded:** 2007
- **HQ Location:** Newark, Delaware
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4c08e7c176f20052ba50a30cb46225319acf82619503139f911379e214c3db4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgo-consulting-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Medium, 27% Small

#### What Do G2 Reviewers Say About ExpertBox?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ExpertBox, facilitating smooth online consultations and a hassle-free booking experience.
- Users value the **easy integration** of ExpertBox, enhancing the client consultation experience through a seamless booking process.
- Users appreciate the **seamless booking process** of ExpertBox, making scheduling appointments effortless and straightforward.

##### Cons

- Users experience occasional **lag in video conferencing** , which disrupts calls and hinders overall effectiveness of ExpertBox.
- Users experience **poor call quality** due to lag during video conferencing, impacting their overall usability of ExpertBox.

#### What Are Recent G2 Reviews of ExpertBox?

**["Video conferencing at its best"](https://www.g2.com/survey_responses/expertbox-review-5021517)**

**Rating:** 4.5/5.0 stars

_— Fraz A._

[Read full review](https://www.g2.com/survey_responses/expertbox-review-5021517)

**["Decent Video Conferencing Software"](https://www.g2.com/survey_responses/expertbox-review-6627104)**

**Rating:** 4.5/5.0 stars

_— Bhavya M._

[Read full review](https://www.g2.com/survey_responses/expertbox-review-6627104)

#### What Are G2 Users Discussing About ExpertBox?

- [What is ExpertBox used for?](https://www.g2.com/discussions/what-is-expertbox-used-for)

### [InstaMed](https://www.g2.com/products/instamed/reviews)

InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.

**Average Rating:** 2.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate InstaMed?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 7.2/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 7.8/10 (Category avg: 3.1/10)

#### Who Is the Company Behind InstaMed?

- **Seller:** [JPMorgan Chase](https://www.g2.com/sellers/jpmorgan-chase)
- **HQ Location:** New York, NY
- **Twitter:** @jpmorgan  
848,388 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c4f4662259c74b3d51c7478f6cb4f7967f26d3ab96d204d8a729541e683605c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1068%2F&secure%5Burl_type%5D=linkedin_company_website)  
230,372 employees on LinkedIn®
- **Ownership:** NYSE:JPM
- **Total Revenue (USD mm):** $115,627

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 45% Small, 27% Large

#### What Are Recent G2 Reviews of InstaMed?

**["best payment portal used so far"](https://www.g2.com/survey_responses/instamed-review-5200145)**

**Rating:** 5.0/5.0 stars

_— Sarah C._

[Read full review](https://www.g2.com/survey_responses/instamed-review-5200145)

**["Great product!"](https://www.g2.com/survey_responses/instamed-review-5373772)**

**Rating:** 5.0/5.0 stars

_— Bess L._

[Read full review](https://www.g2.com/survey_responses/instamed-review-5373772)

#### What Are G2 Users Discussing About InstaMed?

- [What does Instamed do?](https://www.g2.com/discussions/what-does-instamed-do)
- [What is InstaMed used for?](https://www.g2.com/discussions/what-is-instamed-used-for)
- [Is InstaMed a clearinghouse?](https://www.g2.com/discussions/is-instamed-a-clearinghouse)

### [PracticeSuite](https://www.g2.com/products/practicesuite/reviews)

PracticeSuite is an end-to-end Cloud-based Medical Billing, Revenue Cycle Management, Electronic Health Record Software, Practice Portal, and Practice Marketing CRM Software.

**Average Rating:** 4.3/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate PracticeSuite?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.4/10)
- **How long did it take to go live?:** 10/10 (Category avg: 3.1/10)

#### Who Is the Company Behind PracticeSuite?

- **Seller:** [PracticeSuite](https://www.g2.com/sellers/practicesuite)
- **Year Founded:** 2004
- **HQ Location:** Tampa, US
- **Twitter:** @practicesuite  
791 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7af8ca6645ea2f3e82459ec2722f5cc570afba009aaa23bd25367c8fcc152f29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1015243%2F&secure%5Burl_type%5D=linkedin_company_website)  
220 employees on LinkedIn®
- **Phone:** 813-607-2255

#### Who Uses This Product?

- **Top Industries:** Medical Practice
- **Company Size:** 82% Small, 18% Medium

#### What Are Recent G2 Reviews of PracticeSuite?

**["PracticeSuite is Amazing!"](https://www.g2.com/survey_responses/practicesuite-review-4509626)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/practicesuite-review-4509626)

**["Easy to use, helpdesk is very knowledgable"](https://www.g2.com/survey_responses/practicesuite-review-9340687)**

**Rating:** 5.0/5.0 stars

_— Verified User in Mental Health Care_

[Read full review](https://www.g2.com/survey_responses/practicesuite-review-9340687)

### [Remedly](https://www.g2.com/products/remedly/reviews)

Remedly is all of the software your practice needs in one cloud-based solution. Tackle scheduling, invoicing, electronic medical records, billing, marketing, inventory management, and more -- all in one system. Spend more time with patients instead of their charts by automating repetitive, manual data entry and streamlining workflows. Remedly's HIPAA-compliant software includes EMR, Practice Management, Patient Portal, Revenue Cycle Management, Medical Billing, Analytics & Reports, Marketing.

**Average Rating:** 4.7/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Remedly?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0.6/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Remedly?

- **Seller:** [Remedly](https://www.g2.com/sellers/remedly)
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5022c2dd0596b6f7d9397420e9fbd729e46bc83e41b5a2280369d2740bd53f6b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fremedly%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 56% Small, 39% Medium

#### What Do G2 Reviewers Say About Remedly?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Remedly, praising its intuitive interface and hassle-free management of clinic operations.
- Users highlight the **efficiency** of Remedly, praising its ability to streamline operations and enhance care quality.
- Users value the **user-friendly interface** of Remedly, enhancing convenience and streamlining healthcare consultations.
- Users value the **seamless billing integration** of Remedly, enhancing clinic operations and simplifying management tasks.
- Users value the **comprehensive features** of Remedly, enhancing efficiency for both healthcare providers and patients.

##### Cons

- Users report **slow performance** in Remedly, leading to frustrating delays in managing appointments and accessing records.
- Users report occasional **technical issues** like slow interface and glitches that disrupt appointment management and workflow.
- Users report encountering **software bugs** and occasional slow performance, complicating appointment management and workflow efficiency.
- Users experience **slow interface and occasional bugs** in appointment management, causing frustrating delays in busy clinics.
- Users report occasional **booking issues** , such as wait times and glitches, but these seem to be infrequent.

#### What Are Recent G2 Reviews of Remedly?

**["Remedly is the best for you!"](https://www.g2.com/survey_responses/remedly-review-10413434)**

**Rating:** 5.0/5.0 stars

_— Jon Ryan L._

[Read full review](https://www.g2.com/survey_responses/remedly-review-10413434)

**["Efficient and User-Friendly Healthcare Solution"](https://www.g2.com/survey_responses/remedly-review-10357335)**

**Rating:** 5.0/5.0 stars

_— Suhail S._

[Read full review](https://www.g2.com/survey_responses/remedly-review-10357335)

#### What Are G2 Users Discussing About Remedly?

- [What is Remedly used for?](https://www.g2.com/discussions/what-is-remedly-used-for)

### [Valant](https://www.g2.com/products/valant/reviews)

Valant Medical Solutions is the premier behavioral health electronic health record (EHR) and practice management platform for solo, psychiatric, and group practitioners. Founded in 2005 with a mission to meet the unique needs of behavioral health practices, Valant has spent over 20 years helping practices of every size — whether you're running a solo office or a 100-provider organization — put growth into practice, across both outpatient and IOP/PHP programs. Valant helps practices focus their efforts with tools like PPM (Prospective Patient Management) and specialized clinical documentation built for behavioral health, including 100+ configurable note templates for psychiatric evaluations, SOAP, MFT, CBT, DBT, and more. Speed your process with tools like AI Notes Assist, automated intake, and an integrated clearinghouse for billing and claims. Track your progress with 80+ reportable outcome measures and comprehensive reporting on patient retention, compliance, and financial performance. For practices that want billing handled for them, our dedicated Revenue Cycle Management (RCM) team manages claims, denials, and collections on your behalf — RCM built specifically for behavioral health, not a generic add-on. Join more than 50,000 behavioral health professionals already using Valant. Request a demo at valant.io.

**Average Rating:** 2.9/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Valant?

- **Has the product been a good partner in doing business?:** 5.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 5.8/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 6.3/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Valant?

- **Seller:** [Valant](https://www.g2.com/sellers/valant)
- **Year Founded:** 2005
- **HQ Location:** Seattle, WA
- **Twitter:** @Valant  
736 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a53ba00819b15f77113118843b5fa03378d9f1971610758735553809ab565d1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1119274%2F&secure%5Burl_type%5D=linkedin_company_website)  
135 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Mental Health Care
- **Company Size:** 63% Small, 25% Medium

#### What Do G2 Reviewers Say About Valant?

_AI-generated summary from verified user reviews_

##### Cons

- Users face significant **access difficulties** with Valant, leading to frustrating experiences and disrupted functionality.
- Users report **access issues** with Valant, experiencing frequent login difficulties and unreliable video features that hinder functionality.
- Users often face **billing issues** with Valant, feeling overcharged for inadequate service and constant technology failures.
- Users frequently face **calendar integration issues** with Valant, leading to stress and accessibility problems during crucial moments.
- Users face a **difficult learning experience** with Valant due to complex onboarding and extensive technical issues.

#### What Are Recent G2 Reviews of Valant?

**["Reliable software"](https://www.g2.com/survey_responses/valant-review-2152431)**

**Rating:** 5.0/5.0 stars

_— Peter S._

[Read full review](https://www.g2.com/survey_responses/valant-review-2152431)

**["Easy to use and keep up with daily documentatin"](https://www.g2.com/survey_responses/valant-review-2302200)**

**Rating:** 4.5/5.0 stars

_— Vicki D._

[Read full review](https://www.g2.com/survey_responses/valant-review-2302200)

#### What Are G2 Users Discussing About Valant?

- [Is Valant ONC certified?](https://www.g2.com/discussions/is-valant-onc-certified)
- [How much does Valant emr cost?](https://www.g2.com/discussions/how-much-does-valant-emr-cost)
- [What is a Valant?](https://www.g2.com/discussions/what-is-a-valant)
- [How does Valant work?](https://www.g2.com/discussions/how-does-valant-work)

### [XpertCoding](https://www.g2.com/products/xpertcoding/reviews)

XpertCoding by XpertDox is an AI-powered autonomous medical coding solution designed to help organizations optimize their coding processes. Using AI, natural language processing (NLP), and robotic process automation (RPA), XpertCoding automates over 95% of medical coding tasks with 99% medical coding accuracy within 24 hours. It enables faster and more accurate claim submissions while improving the revenue cycle. Healthcare systems, hospitals, and specialty practices can harness XpertCoding to expedite claim submissions, boost accuracy, reduce costs and denials, and alleviate the burden on physicians and healthcare teams. Revenue Cycle Management (RCM) companies can also utilize XpertCoding to accelerate claim processing, improve accuracy, and provide cost savings for their clients. Beyond its autonomous coding capabilities, XpertCoding includes a robust Business Intelligence suite featuring a Clinical Documentation Improvement (CDI) Dashboard and a Comprehensive Data Analytics Dashboard. These tools provide healthcare leaders and teams with valuable insights to optimize their operations and make informed decisions, ultimately driving better outcomes across the board. About XpertDox XpertDox, the company behind XpertCoding, is a healthcare technology firm based in Scottsdale, Arizona. Founded in 2015, XpertDox is committed to reducing administrative burdens for healthcare providers and leaders through innovative AI-driven solutions. By leveraging AI, RPA, and Big Data, XpertDox enhances healthcare outcomes and streamlines operations, offering a more efficient and reliable alternative to traditional methods.

**Average Rating:** 4.8/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate XpertCoding?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.0/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0.8/10 (Category avg: 3.1/10)

#### Who Is the Company Behind XpertCoding?

- **Seller:** [XpertDox](https://www.g2.com/sellers/xpertdox)
- **Company Website:** www.xpertdox.com
- **Year Founded:** 2016
- **HQ Location:** Birmingham, Alabama, USA
- **Twitter:** @XpertDox  
836 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=059f3f6ae352a0971cbe8d367c734652358a02a4acdd3ff5bf102e92f1fe7f9d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxpertdox&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 58% Medium, 25% Small

#### What Do G2 Reviewers Say About XpertCoding?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective autonomous coding** and excellent support from the XpertCoding team, enhancing compliance and efficiency.
- Users find **immediate value in tracking** with XpertCoding, enhancing coding ROI and client satisfaction significantly.
- Users highlight the **effective AI automation** of XpertCoding, which enhances accuracy and reduces clinician burden in healthcare.
- Users commend the **responsive and knowledgeable customer support** of XpertCoding, ensuring successful implementation and ongoing assistance.
- Users value the **customizability** of XpertCoding, which enhances accuracy and reduces clinician burden in healthcare coding.

##### Cons

- Users note significant **data management issues** due to tight timelines affecting review and feedback processes.
- Users experience **delays in healthcare service** due to tight timelines and cross-country operational challenges during implementation.
- Users often face **scheduling issues** that create pressure during feedback reviews, affecting implementation effectiveness.

#### What Are Recent G2 Reviews of XpertCoding?

**["Going Live with XD"](https://www.g2.com/survey_responses/xpertcoding-review-11032757)**

**Rating:** 4.0/5.0 stars

_— Chad P._

[Read full review](https://www.g2.com/survey_responses/xpertcoding-review-11032757)

**["An AI Product That Actually Delivers"](https://www.g2.com/survey_responses/xpertcoding-review-11658044)**

**Rating:** 5.0/5.0 stars

_— Andrew T._

[Read full review](https://www.g2.com/survey_responses/xpertcoding-review-11658044)

### [iClinic](https://www.g2.com/products/iclinic/reviews)

iClinic® is a fully certified EHR that is designed to improve your workflow, reduce time spent on data entry while preparing you to meet quality payment program requirements and additional incentives so that you focus on providing care for your patients.

**Average Rating:** 4.3/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate iClinic?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 10/10 (Category avg: 3.1/10)

#### Who Is the Company Behind iClinic?

- **Seller:** [MDLand International](https://www.g2.com/sellers/mdland-international)
- **Year Founded:** 1999
- **HQ Location:** New York, NY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0afb17e23df0db416643ba3d492e9be86204c27e1391a7cc76125ea36a67ceca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmdland%2F&secure%5Burl_type%5D=linkedin_company_website)  
75 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 44% Medium, 44% Small

#### What Do G2 Reviewers Say About iClinic?

_AI-generated summary from verified user reviews_

##### Pros

- Users find iClinic to be very **convenient** , saving time and effort in accessing medical records and case histories.
- Users find the **convenient document management** of iClinic saves time and effort in accessing EHR and records.
- Users appreciate the **ease of use** of iClinic, valuing its convenience for accessing medical records efficiently.
- Users value the **easy access** to medical records, significantly saving time and effort for EHR cases.
- Users find iClinic to be **efficient** , saving time and effort by simplifying access to medical records and case histories.

##### Cons

- Users report experiencing **delayed responses from customer support** , impacting their overall satisfaction with iClinic.
- Users experience **poor responsiveness** from support, leading to delays in resolving issues with iClinic.
- Users experience **time delays** in support replies, leading to frustration and slower resolution of issues.

#### What Are Recent G2 Reviews of iClinic?

**["Awesome Program"](https://www.g2.com/survey_responses/iclinic-review-9097703)**

**Rating:** 5.0/5.0 stars

_— Heather L._

[Read full review](https://www.g2.com/survey_responses/iclinic-review-9097703)

**["G2 to manage research documents and information in the area of gastroenterology and related studies"](https://www.g2.com/survey_responses/iclinic-review-9744591)**

**Rating:** 4.0/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/iclinic-review-9744591)

### [Practice Mate by Office Ally](https://www.g2.com/products/practice-mate-by-office-ally/reviews)

Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions provides additional functionality such as patient intake, reminders, e-prescriptions, and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance provider job satisfaction, and improve the overall patient experience.

**Average Rating:** 3.9/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Practice Mate by Office Ally?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 1.9/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Practice Mate by Office Ally?

- **Seller:** [Office Ally](https://www.g2.com/sellers/office-ally)
- **Year Founded:** 2000
- **HQ Location:** Vancouver, WA
- **Twitter:** @Office\_Ally  
655 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9113a9ba07b46296e598d9d10ee870474e9c94d5da5d3035378b11ff408063a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1464667%2F&secure%5Burl_type%5D=linkedin_company_website)  
323 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 87% Small, 7% Large

#### What Do G2 Reviewers Say About Practice Mate by Office Ally?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **easy scheduling** process in Practice Mate highly efficient and user-friendly for managing appointments.
- Users appreciate the **well-integrated billing system** for effective follow-up and claims status management.
- Users value the **ease of scheduling** with Practice Mate, making patient management efficient and straightforward.
- Users value the **efficient claims management** and appreciate the seamless billing integration for tracking and follow-up.
- Users praise the **excellent customer support** of Practice Mate, especially for assistance during the week.

##### Cons

- Users find the **onboarding instructions confusing** , making it difficult for small practices to streamline lab and radiology tests.
- Users experience **unstable data management** with frequent crashes and cumbersome uploading processes, impacting efficiency and productivity.
- Users report significant **data management issues** with Practice Mate, including frequent crashes and cumbersome uploading processes.
- Users report **frequent delays** due to system crashes and cumbersome uploading processes, causing frustration and inefficiency.
- Users often find the **difficult setup** of Practice Mate cumbersome, especially with lab and radiology test onboarding.

#### What Are Recent G2 Reviews of Practice Mate by Office Ally?

**["Affordable option for low insurance volume practices"](https://www.g2.com/survey_responses/practice-mate-by-office-ally-review-6610211)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/practice-mate-by-office-ally-review-6610211)

**["Affordable clearinghouse for independent clinicians."](https://www.g2.com/survey_responses/practice-mate-by-office-ally-review-9307081)**

**Rating:** 5.0/5.0 stars

_— Elisabeth B._

[Read full review](https://www.g2.com/survey_responses/practice-mate-by-office-ally-review-9307081)

#### What Are G2 Users Discussing About Practice Mate by Office Ally?

- [How do I bill with Office Ally?](https://www.g2.com/discussions/how-do-i-bill-with-office-ally) - 1 comment
- [How do you use practice mate?](https://www.g2.com/discussions/how-do-you-use-practice-mate) - 1 comment
- [What is practice mate?](https://www.g2.com/discussions/what-is-practice-mate) - 1 comment
- [What are the features of practice management software?](https://www.g2.com/discussions/practice-mate-what-are-the-features-of-practice-management-software) - 1 comment

### [Stride EMR](https://www.g2.com/products/stride-emr/reviews)

StrideEMR is a modern, AI-powered electronic medical record (EMR) and practice management platform specifically designed for outpatient therapy clinics. This innovative solution addresses the unique needs of therapy practices by integrating essential functions such as digital patient intake, clinical documentation, online marketing, and comprehensive revenue cycle management (RCM) into a single, cohesive system. Unlike traditional EMR systems that often rely on disparate tools and manual processes, StrideEMR provides a unified experience that enhances operational efficiency and patient care. Our AI model is native to Stride, not just bolted on as an afterthought. This intelligence powers automation across the entire clinic lifecycle—eliminating redundant tasks, increasing efficiency, and helping teams make smarter, faster decisions. By structuring the system in this way, Stride is not only addressing your current needs but also creating a foundation for future advancements. This architecture allows us to seamlessly integrate AI and automation capabilities as they evolve, ensuring that your platform stays at the forefront of innovation. From AI assisted documentation and automated plan-of-care adherence to intelligent wait list and benefits verification, Stride streamlines front office, clinical, and billing operations. On the RCM side, Stride automates claim creation, coding assistance, and payment tracking—reducing denials and improving time to reimbursement. The AI Assistant can understand when a claim needs to be appealed and does the work for you ensuring the more complete payer collections and more revenue to your bottom line. The result? Personalized patient care, fewer manual steps for your team, and a platform that scales with your growth—delivering measurable ROI from day one.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Stride EMR?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)
- **How long did it take to go live?:** 3.1/10 (Category avg: 3.1/10)

#### Who Is the Company Behind Stride EMR?

- **Seller:** [Stride EMR](https://www.g2.com/sellers/stride-emr)
- **Company Website:** strideemr.ai
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0071810ca25fb89b0561b3900c28acac3821fa141296e17db597332c34a4804&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstrideemr%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness
- **Company Size:** 63% Small, 38% Medium

#### What Do G2 Reviewers Say About Stride EMR?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Stride EMR, noting its simple interface and quick training for staff.
- Users commend the **rapid customer support** of Stride EMR, noting its efficiency and thoroughness during transitions.
- Users value the **affordable pricing** of Stride EMR, appreciating excellent support and ease of use.
- Users find Stride EMR to be extremely **efficient** , saving time and reducing errors in administrative tasks.
- Users value the **user-friendly interface** and **fast customer support** of Stride EMR, enhancing efficiency and satisfaction.

##### Cons

- Users face **data management issues** with Stride EMR, struggling with appointment tracking and case evaluations.
- Users report **scheduling issues** with Stride EMR, hindering appointment tracking and management effectively.
- Users report **technical issues** with Stride EMR, including software bugs and user interface complications, but fixes are prompt.
- Users express frustration with the **limited features** of Stride EMR, citing issues with appointment tracking and patient management.
- Users struggle with the **inability to carry forward evaluations** and automatic cancellation of future appointments for discharged patients.

#### What Are Recent G2 Reviews of Stride EMR?

**["Stride EMR review"](https://www.g2.com/survey_responses/stride-emr-review-11485572)**

**Rating:** 5.0/5.0 stars

_— Alicia C._

[Read full review](https://www.g2.com/survey_responses/stride-emr-review-11485572)

**["nothing but positive experiences"](https://www.g2.com/survey_responses/stride-emr-review-11487993)**

**Rating:** 5.0/5.0 stars

_— Ana M._

[Read full review](https://www.g2.com/survey_responses/stride-emr-review-11487993)

### [daisyBill](https://www.g2.com/products/daisybill/reviews)

daisyBill is medical billing software specifically for workers’ comp treatment and services. daisyBill instantly calculates fee schedule reimbursements and submits clean, compliant bills directly to clearinghouses and payers through our network of EDI connections. The result is fast, accurate payment and easier workers' comp revenue management. Our software minimizes billing friction, administrative headaches, and "lost" bills and supporting documents. From fee schedule calculators to fully managed medical billing services, daisyBill delivers everything providers need to navigate workers’ comp with ease. Our software automatically tracks every bill and response and alerts staff when action is required. Built-in payment accuracy checks flag underpayments and denials, helping providers appeal quickly and increase revenue. With 30-second appeals, practices recover millions each year from improper denials and reductions. Plus, account analytics and reports offer complete visibility into your revenue flow, identifying bottlenecks and payers with patterns of improper denials or reductions. Every transaction is logged, timestamped, and easy to filter and analyze for actionable insights. Why healthcare providers choose daisyBill: - Fast reimbursement (\<10 days on average) - Simple, one-click appeals - Instant fee schedule calculations - End-to-end bill tracking - Flexible support: use in-house billing teams or outsource with daisyCollect - Integration with existing systems - Live support from a staff invested in improving the workers' comp system daisyBill reduces administrative friction while maximizing reimbursement, so providers can spend less time on billing and more time helping patients. With hands-on onboarding from our team, your office can get set up and begin billing in a matter of weeks.

**Average Rating:** 4.9/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate daisyBill?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind daisyBill?

- **Seller:** [daisyBill](https://www.g2.com/sellers/daisybill)
- **Year Founded:** 2011
- **HQ Location:** Claymont, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=45f91665fedaa6e1ed226aa7ab2e9feccb73d4bbd71e817a441ac4a3dd93b7d3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdaisybill%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Medium, 38% Small

#### What Do G2 Reviewers Say About daisyBill?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **exceptional customer support** of daisyBill, highlighting responsiveness and effective onboarding experiences.
- Users appreciate the **ease of use** of daisyBill, highlighted by its intuitive setup and effective automation features.
- Users appreciate the **easy setup** of daisyBill, loving the efficient automation and supportive onboarding process.
- Users appreciate the **automation features** of daisyBill, enabling easy task assignment and improving overall efficiency.
- Users appreciate the **efficiency of automation** , making task management intuitive and streamlined in daisyBill.

##### Cons

- Users find that **daisyBill struggles with accurate payment records** , leading to additional tasks and potential confusion.
- Users find the **data management issues** in daisyBill cumbersome, as it doesn't account for actual payment discrepancies.
- Users find the **inefficient processes** in daisyBill create unnecessary extra tasks due to incorrect payment records.

#### What Are Recent G2 Reviews of daisyBill?

**["Great Task Automation, but Payment Recording Needs Improvement"](https://www.g2.com/survey_responses/daisybill-review-11830228)**

**Rating:** 5.0/5.0 stars

_— Flori G._

[Read full review](https://www.g2.com/survey_responses/daisybill-review-11830228)

**["GAME CHANGER !"](https://www.g2.com/survey_responses/daisybill-review-11826342)**

**Rating:** 5.0/5.0 stars

_— DEBBIE D._

[Read full review](https://www.g2.com/survey_responses/daisybill-review-11826342)

#### What Are G2 Users Discussing About daisyBill?

- [What is DaisyBill used for?](https://www.g2.com/discussions/what-is-daisybill-used-for)

### [HST Pathways](https://www.g2.com/products/hst-pathways/reviews)

HST Pathways is the leading provider of a suite of products that have been thoughtfully and clinically designed for the surgery center industry. Our many software offerings provide ASCs with intuitive solutions that cover the entire patient journey and help to unlock revenue, fuel growth, and deliver better care. Build, grow, and run your facility with solutions your entire team will love. See why more than 1,600 clients are choosing HST Pathways by visiting www.hstpathways.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate HST Pathways?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10)
- **How long did it take to go live?:** 8.9/10 (Category avg: 3.1/10)

#### Who Is the Company Behind HST Pathways?

- **Seller:** [HST Pathways](https://www.g2.com/sellers/hst-pathways)
- **Year Founded:** 2005
- **HQ Location:** Nashville, Tennessee, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2994701667668ca98c68386cfdad004056fa4a4cb5b43633be493025f2cf92ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhstpathways&secure%5Burl_type%5D=linkedin_company_website)  
282 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About HST Pathways?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of navigation** in HST Pathways, enhancing their daily document management experience.
- Users find the **ease of use** of HST Pathways exceptional, especially benefiting from its intuitive navigation and preference card feature.
- Users find the **easy navigation** and preference card feature extremely helpful for daily case preparations.
- Users value the **easy navigation** of HST Pathways, enhancing daily efficiency and case preparation with preference cards.
- Users value the **easy navigation** of HST Pathways, enhancing their daily operations and preparedness for cases.

##### Cons

- Users experience **access issues** due to the frustrating requirement of logging in twice before using HST Pathways.
- Users find it frustrating to face **limited access** due to having to log in twice before using HST Pathways.
- Users often find the **two-login requirement** for HST Pathways frustrating and cumbersome before accessing features.

#### What Are Recent G2 Reviews of HST Pathways?

**["Great for Ambulatory surgery centers"](https://www.g2.com/survey_responses/hst-pathways-review-11783813)**

**Rating:** 4.5/5.0 stars

_— Diego P._

[Read full review](https://www.g2.com/survey_responses/hst-pathways-review-11783813)

**["HST Echart Streamlined Our EMR With Easy Case Coordination and Patient Engagement"](https://www.g2.com/survey_responses/hst-pathways-review-12944994)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/hst-pathways-review-12944994)

### [PulsePro Practice Management](https://www.g2.com/products/pulsepro-practice-management/reviews)

PulsePro Practice Management is a modular software solution that allows you to have a customized practice management solution with features like master patient index, scheduling, revenue management, claims management and more.

**Average Rating:** 3.9/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate PulsePro Practice Management?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10)
- **Ease of Admin:** 5.0/10 (Category avg: 8.4/10)
- **How long did it take to go live?:** 1.7/10 (Category avg: 3.1/10)

#### Who Is the Company Behind PulsePro Practice Management?

- **Seller:** [Pulse Systems](https://www.g2.com/sellers/pulse-systems)
- **Year Founded:** 1982
- **HQ Location:** Kansas City, US
- **Twitter:** @PulseSystemsInc  
470 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=36acdc034bd0ee8d16a9c8a09725ce3c3a2360e4a19b042e2db30107a40443b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F377842%2F&secure%5Burl_type%5D=linkedin_company_website)  
82 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 20% Large

#### What Are Recent G2 Reviews of PulsePro Practice Management?

**["It was very user friendly app for me"](https://www.g2.com/survey_responses/pulsepro-practice-management-review-5477114)**

**Rating:** 5.0/5.0 stars

_— Chaitanya S._

[Read full review](https://www.g2.com/survey_responses/pulsepro-practice-management-review-5477114)

**["PulsePro Practice Management Review"](https://www.g2.com/survey_responses/pulsepro-practice-management-review-5096546)**

**Rating:** 5.0/5.0 stars

_— Vishwakant B._

[Read full review](https://www.g2.com/survey_responses/pulsepro-practice-management-review-5096546)

#### What Are G2 Users Discussing About PulsePro Practice Management?

- [What are four basic types of medical practice management systems?](https://www.g2.com/discussions/what-are-four-basic-types-of-medical-practice-management-systems)
- [What is practice management software examples?](https://www.g2.com/discussions/what-is-practice-management-software-examples)
- [What is the purpose of practice management software?](https://www.g2.com/discussions/pulsepro-practice-management-what-is-the-purpose-of-practice-management-software)
- [What are the features of practice management software?](https://www.g2.com/discussions/pulsepro-practice-management-what-are-the-features-of-practice-management-software)

### [ChARM Health](https://www.g2.com/products/charm-health/reviews)

Electronic Health Record (EHR), Practice Management (PM), Medical Billing (RCM), TeleHealth and Healthcare Messaging Solution

**Average Rating:** 4.1/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate ChARM Health?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)
- **How long did it take to go live?:** 0/10 (Category avg: 3.1/10)

#### Who Is the Company Behind ChARM Health?

- **Seller:** [ChARM](https://www.g2.com/sellers/charm-a0ed2bd8-26ca-4a67-ad14-9e0fd6906bdd)
- **Year Founded:** 2007
- **HQ Location:** Pleasanton, US
- **Twitter:** @charmhealth  
409 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=29fc2112be579ce5d0ec3a20e841084c16b0740303a45c51435a3b979e26379b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcharmhealth&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 89% Small, 11% Medium

#### What Do G2 Reviewers Say About ChARM Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ChARM Health to be a **convenient solution** for securely managing patient records and reviewing lab results easily.
- Users find ChARM Health to be **reliable for data security** , ensuring patient records are managed securely and conveniently.
- Users value the **ease of use** of ChARM Health, praising its intuitive interface for managing patient records efficiently.
- Users value the **easy access** to patient records and lab results, enhancing overall efficiency for healthcare management.
- Users find ChARM Health **efficient** for securely managing patient records and quickly accessing health details, enhancing productivity.

##### Cons

- Users have faced **data management issues** with ChARM Health, specifically in locating medicines related to e-prescriptions.
- Users note the **limited features** of ChARM Health, causing issues with locating specific medicines in e-prescriptions.
- Users are frustrated with the **missing features** , as it sometimes fails to locate specific medications for e-prescriptions.
- Users report **issues locating specific medicines** in e-prescriptions, viewing it as a notable drawback of ChARM Health.

#### What Are Recent G2 Reviews of ChARM Health?

**["Review for ChARM Health"](https://www.g2.com/survey_responses/charm-health-review-10422864)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/charm-health-review-10422864)

**["All-in-one healthcare solution"](https://www.g2.com/survey_responses/charm-health-review-8008178)**

**Rating:** 4.5/5.0 stars

_— Jessica D._

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- [Is ChARM EHR Hipaa compliant?](https://www.g2.com/discussions/charm-health-is-charm-ehr-hipaa-compliant-a5efd019-06d1-49d1-93f2-1e781265c0d5)
- [Is ChARM EHR Hipaa compliant?](https://www.g2.com/discussions/charm-health-is-charm-ehr-hipaa-compliant)
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[Browse Medical Billing Themes](/categories/medical-billing/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Medical billing software is used by medical organizations to create and manage invoices for the services they provide. Healthcare institutions require industry-specific billing features, as medical invoicing varies according to patient diagnostic, treatment, and healthcare coverage.

Medical billing software ensures compliance with healthcare regulations like the Health Insurance Portability and Accountability Act (HIPAA). Additionally, these solutions can enhance the accuracy and speed of the billing process for healthcare organizations. Some advanced solutions also provide functionality for revenue management or profitability analysis.

Medical billing software must integrate with medical practice management software, which holds patient information, and accounting software, which processes payments. Integration with benefit carriers is also necessary for electronic invoices or claim submissions.

Some [medical billing companies](https://www.g2.com/categories/medical-billing-companies) sell their own software and provide a range of outsourced medical billing and revenue cycle management services like insurance verification, prior authorization, medical coding, claim submissions, patient billing, collections, denial management, electronic claim submission, and accounts receivable management.

To qualify for inclusion in the Medical Billing category, a product must:

- Generate invoices for multiple treatments, medication, radiology, or lab tests
- Send bills electronically to patients, other medical providers, or insurance companies
- Manage the claim process from capture to reimbursement
- Include features for automated matching between invoices and orders

Show More

* * *

## How Do You Choose the Right Medical Billing Software?

### What You Should Know About Medical Billing Software

### What is Medical Billing Software?

Any health care organization, whether it’s a small, specialized practice or an enterprise hospital, deals with invoices, payments, insurance claims, and overall finances. Many medical practice management solutions come bundled with medical billing functionality that ranges from automating the creation and sending of invoices to thorough claims processing. However, some practice management solutions do not include medical billing functionality, and some health care practices have no need for a comprehensive, end-to-end platform to streamline their billing process.

This is where medical billing software comes in.

In a nutshell, medical billing software automates a medical practice’s invoicing and claims processes. The solution has the ability to turn an office paperless and digital, which has the happy result of reducing overall billing errors and time spent on monitoring and managing a practice’s financial processes. Additionally, medical billing solutions can be deployed as an in-office solution, be outsourced to a medical billing service, or exist as a module within a comprehensive revenue cycle management system.

**What Is the Difference Between Medical Billing Software and Revenue Cycle Management Software?**

Revenue cycle management software takes on both administrative and clinical functions, simplifying and centralizing the overall patient revenue management process. Revenue cycle management systems leverage patient data, helping businesses uphold financial best practices, as well as effectively track the treatment and reception of patient care. Revenue cycle management software facilitates interoperability within a practice and even between a practice and insurance provider. Revenue cycle management software even provides granular data analytics that will help clinics and hospitals better understand billing practices and speed up existing reimbursement processes.

### Why Use Medical Billing Software?

Medical billing software does more than automate billing and invoicing, thereby reducing the loads of paperwork and time usually spent on creating statements, verifying insurance coverage, and processing claims.

A few of the other benefits of using medical billing software include:

- Better adherence to ICD-10 coding
- Reduction of paper-based processes
- Reduction of errors and more thorough, accurate documentation
- More efficient processing and collection of claims
- Efficient reimbursement cycles
- Productive dialogue with insurance companies
- Customization of billing according to specialized practice needs
- Improvement in levels of patient satisfaction
- Accurate tracking, monitoring, and reporting of patients’ finances

### Who Uses Medical Billing Software?

A few of the common users of medical billing software include:

- Medical practitioners
- Front desk staff and office managers
- Insurance companies
- Health care providers
- (Medical) billing service providers
- Patients who receive invoices

### Medical Billing Software Features

On a very general level, medical billing software eases the accounting needs of a medical practice. However, a user should know what distinguishes the variety of medical billing software from each other and identify the key features that will most benefit their practice. Common medical billing software features include:

**Claims processing –** Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at higher volume, more efficiently and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error.

**Insurance verification –** Verifying the status of a patient’s insurance coverage prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen medical billing solution makes it an easy, simple process.

**Electronic remittance –** Electronic remittance advice (ERA) provides details about medical insurance payments, particularly regarding claim denials and their explanation. Many medical billing solutions facilitate importing information from ERAs so that your patient payment history can be completely comprehensive.

**Invoice templates –** Medical billing software provides templates that either come predefined or can be customized according to need.

**Invoice generation –** Invoices and statements are automatically generated and sent to patients, reducing the laborious task of creating and sending those out on a one-off basis.

**Compliance –** Medical billing software relieves the manual process of ensuring that practices adhere to relevant health care regulations.

### Trends Related to Medical Billing Software

Money and medical services go hand in hand. Software exists to make life easier for medical professionals who have previously spent too much time pulling and inputting patient information, double-checking insurance codes, and struggling to deliver a quality level of service to their patients. Moreover, health care software as a whole is continuously moving towards more efficiency. Below are a few trends within the medical billing sector.

**Updates are key –** Billing companies now only accept ICD-10 codes when it comes to clinical documentation and description of patient diagnoses for the purposes of payer claims and reimbursement. Medical professionals have to be able to rely on medical billing software’s built-in coding system to accurately process and decode diagnoses upon acceptance of claims. Medical billing software leans on natural language processing to decode clinical documentation as well as naturalize the variety of coding systems that exist within medical billing solutions.

**Payment method acceptance –** Bettering the patient experience is a key focus across all departments in a medical practice. Changing up the methods and means by which patients can pay for medical services can lend to convenience and ensure a user-friendly experience. Patients won’t have to struggle to submit payment, and practices won’t need to wearily track down overdue payments via collections

**Mergers –** Several large health care organizations have merged with each other or with insurers over the past few years. While the consolidation of such large companies seem to bode well for centralization of disparate health systems (promoting interoperability, for example), there is the consequence of those systems bumping heads against each other. It’s difficult for completely customized systems to exist or be supported by organizations that no longer exist.

**Blockchain –** Blockchain has made its presence known in many industries, and health care and health care finances are included. Blockchain has the ability to optimize the entire claims processing and revenue cycle management lifecycle because of its fraud detection capabilities. Blockchain’s recording and monitoring assets can eliminate fraudulent patient records via its unalterable ledger.

### Potential Issues with Medical Billing Software

Software evolves, and with that evolution, identified pain points are eased. However, issues still crop up when deploying or using medical billing software.

**Lack of EHR integration —** While some medical practice management solutions bundle together EHR and medical billing solutions, not all clinics have coexisting patient management and billing systems. Such disparate systems that begrudgingly communicate (if at all) with each other can severely dampen the efficiency of the medical billing solution. After all, if a health care organization can’t easily access, migrate, or share patient information, then the entire finance department gets frustrated.

**Denial management —** Not all claims will be okayed and processed duly. The biggest hurdles to claims denials include coding errors and value-based reimbursement policies. Providers and administrators have to constantly learn the ins and outs of factors like ICD-10 implementation and meaningful use processes so that they don’t inadvertently compromise the claims lifecycle.

**Training and onboarding —** Like any piece of technology, effective training and onboarding will speed up the adoption of the medical billing solution. The quicker that practitioners and administrators become comfortable with the software, the more empowered they will feel when utilizing and communicating about the solution. Regular training will also reduce any mistaken use, insufficient documentation, or miscommunication. Training will benefit staff when it comes to everyday use, as well as reducing errors in coding.

### Software and Services Related to Medical Billing Software

[**Health care credentialing software**](https://www.g2.com/categories/health-care-credentialing) **—** Health care credentialing software automates and synchronizes insurance provider verification and processes. Insurance verification is crucial to the medical billing workflow, as is ensuring that all payment-related paperwork is in order. Health care credentialing software facilitates all that.

[**EHR software**](https://www.g2.com/categories/ehr) **—** When a practice’s EHR and medical billing software are integrated, the entire reimbursement cycle and financial process become significantly streamlined. Additionally, once those two systems are integrated, then billing data can be tracked and analyzed.

[**Medical scheduling software**](https://www.g2.com/categories/medical-scheduling) **—** Medical scheduling solutions provide insight into a patient’s medical history, which gives further context of a patient’s medical record. Medical billing tools can work in tandem with medical scheduling tools to ensure that a patient’s record is up to date and as accurate as possible. Additionally, a comprehensive revenue cycle management system can leverage medical billing software to create a 360-degree view of the patient.