G2

sydney f.

Billing consultant/specialist

Small-Business (50 or fewer emp.)

11/29/2023

"MOST USER FRIENDLY PROGRAM I HAVE USED"

5/5

What do you like best about MedEvolve?

Program is straight forward and user friendly for most billing needs. Program is well designed and they are always coming up with ways to make billing easier. They appreciate their clients and welcome input. Always quick to respond to questions and problems. The system easily integrates with our EMR program. Electronic payments and ERA's are easy to post. Review collected by and hosted on G2.com.

What do you dislike about MedEvolve?

Still somewhat complicated to build some reports. A recent update slowed things down for users. Review collected by and hosted on G2.com.

What problems is MedEvolve solving and how is that benefiting you?

Speeding up processing. I requested a more efficient way to post patient and insurance payments by line that are not auto populated. Right now that feature is in the schedule where you can post a copay or deposit and a past balance. Also a problem with an account with 2 Blue Cross insurance companies. It cannot differentiate the primary from secondary so then does not post at all. Just discussed that with Medevolve. Also, if a code is downcoded by insurance it will only post the payment and not the adjustment. Another discussion. And thirdly, if a supplement payment after Medicare has many lines, it only posts part of them. Review collected by and hosted on G2.com.