Best Knowledge Base Software - Page 6

How Many Knowledge Base Software Products Does G2 Track?

Total Products under this Category: 316

Category Stats (Oct 2026)

  • Average Rating: 4.49/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fluid Topics (+0.66%) - Among all products in this category, Fluid Topics recorded the largest rating increase compared to last month

Last updated: October 26, 2026

How Does G2 Rank Knowledge Base Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 104,900+ Authentic Reviews
  • 316+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Knowledge Base Software

G2 Grid® for Knowledge Base Software plotting products by satisfaction and market presence

Highlighted products: Slack, Notion, Confluence, ClickUp, Guru, Document360, IT Glue, and Workvivo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-base-software/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=confluence&focus%5B%5D=clickup&focus%5B%5D=guru&focus%5B%5D=document360&focus%5B%5D=it-glue&focus%5B%5D=workvivo)

Upland RightAnswers

RightAnswers is the leading KCS v6 verified knowledge management platform purpose-built for complex enterprises needing scalable, AI-powered support solutions. With over 20 years of experience providing enterprise knowledge management solutions to some of the world’s largest companies. We have proven scalability to support customers in excess of 2M searches monthly with user populations of over 200,000. With flexible AI options including BYO AI, AI Approver Review, Gen Answers API, and more, RightAnswers transforms how organizations handle technical support. The platform seamlessly integrates across entire tech stacks, enabling L1 agents to handle L2/L3 issues while empowering customer self-service. Organizations can dramatically reduce resolution times, scale operations without adding headcount, and maintain perfect accuracy across exploding product portfolios. RightAnswers turns technical complexity into competitive advantage through intelligent knowledge creation, curation, and delivery. RightAnswers transforms support chaos into confidence by combining battle-tested knowledge management with intelligent AI, empowering both agents and customers to solve complex technical challenges at expert speed. Our KCS v6 verified platform turns every support interaction into a powerful resolution engine – enabling L1 agents to handle L2/L3 issues, slashing resolution times, and scaling support operations without adding headcount. While others offer tools, we deliver a complete solution that makes technical complexity your competitive advantage. Our Unique Selling Points (USPs) - KCS v6 Verified - 23 years of proven KM expertise across consulting & product - RightAnswers X- make knowledge available wherever agents work without added cost. - Connected Knowledge framework - Embedded and flexible AI options - Scalable, configurable enterprise ready Why RightAnswers is the right AI knowledge management platform for you: 1) Next-Generation Technical Support with Intelligent Knowledge Automation -Accelerate time-to-value: RightAnswers comes with 30,000+ pre-built knowledge articles (K-Paks), so you start seeing measurable value from Day 1. -Create and curate knowledge intelligently: With AI-driven content authoring, duplication detection, and AI knowledge lifecycle management, teams achieve up to 85% faster content creation and 90% faster quality control, ensuring your knowledge stays current, compliant, and clean. -Knowledge in the flow of work: RightAnswers seamlessly integrates with CRM, ITSM, and self-service systems, ensuring agents and customers access precise answers where they already work, cutting search time by nearly 50% and boosting resolution accuracy to 80%+. 2) Conquer Enterprise Complexity with Configurability that Fits You -Built for scale: Unlike other KM platforms, RightAnswers speaks the language of large, technical support organizations, built to support thousands of agents, complex workflows, and multi-system dependencies without friction. -Configurable to your reality: Every process, permission, and workflow can be tuned to your organization’s needs from role-based access control to automated retirement policies, ensuring security and governance at enterprise scale. -Connect your entire ecosystem: RightAnswers connects effortlessly with leading CRMs and ITSMs, ensuring every ticket, interaction, and self-service portal draws from the same accurate knowledge source eliminating silos and reducing escalations. 3) Knowledge Expertise that Drives Measurable Results -KCS leadership you can trust: As the world’s first KCS v6 Verified platform with certified trainers and consultants, RightAnswers embeds KCS best practices directly into your workflows, touching various focus points where knowledge is needed, enabling faster adoption and measurable performance improvements. -Backed by decades of innovation: With 23+ years of knowledge management and contact-center leadership, RightAnswers brings the proven frameworks replicable in various use cases to operationalize knowledge and scale globally. -Partnership beyond software: Our experts work with you to align strategy, metrics, and enablement, ensuring your knowledge program drives higher CSAT, lower cost-to-serve, and sustainable adoption across every department.

Average Rating: 4.5/5.0

Total Reviews: 46

How Do G2 Users Rate Upland RightAnswers?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Quality of Support: 9.0/10 (Category avg: 8.9/10)
  • Other Integrations: 6.7/10 (Category avg: 8.3/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Upland RightAnswers?

  • Seller: Upland Software
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    802 employees on LinkedIn®
  • Ownership: NASDAQ:UPLD

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 56% Large, 25% Medium

What Do G2 Reviewers Say About Upland RightAnswers?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Upland RightAnswers, benefiting from its user-friendly interface and fast AI search.
  • Users value the robust features of Upland RightAnswers, enhancing usability, integration, and efficiency for knowledge management.
  • Users praise the excellent customer support of Upland RightAnswers, enhancing their overall experience and efficiency.
  • Users love the efficient knowledge segmentation and AI-assisted search of RightAnswers, significantly enhancing productivity and saving time.
  • Users appreciate the AI search capabilities of Upland RightAnswers for providing fast, accurate, and helpful answers.
Cons
  • Users experience software bugs that can hinder efficiency and complicate the troubleshooting process with long resolution times.
  • Users report AI limitations in Upland RightAnswers, noting issues with search accuracy and response reliability.
  • Users express frustration with delays in customization and support responses, impacting overall satisfaction and effectiveness.
  • Users face challenges with issue resolution, experiencing delays, conflicting information, and unresolved problems over time.
  • Users express frustration with poor customer support, noting delays in issue resolution and communication challenges with customizations.

What Are Recent G2 Reviews of Upland RightAnswers?

What Are G2 Users Discussing About Upland RightAnswers?

Knowby

Capture Any Process. Guide Every Worker. Create and Share Any On-Screen or Manual Workflow by QR Code, Link or Embed in Minutes. Full Access Free 30-Day Trial with No Card. Auto-Translate 140+ languages. Minimise Downtime, Speed Up Onboarding and Keep SOPs and Work Instructions up to date. Particularly beneficial for training, onboarding, and everyday operational tasks, enabling teams to transform complex processes into easily digestible instructions. With its availability on both web and mobile platforms, Knowby Pro ensures that assistance is accessible anytime and anywhere, facilitating seamless collaboration and knowledge sharing among team members. Knowby offers four ways to capture work processes from the desk to the shop floor. Capture screen clicks, convert video to step-by-step guides quickly using AI, transform PDF docs into digital know-how or create SOPs from scratch. Targeted primarily at organizations seeking to enhance their training and operational efficiency, Knowby Pro caters to a wide range of industries, including technology, healthcare, and education. The software is designed for teams that require concise and effective communication of procedures, making it an essential resource for onboarding new employees, training staff on new tools, or providing ongoing support for existing processes. By utilizing Knowby Pro, organizations can streamline their training efforts, reduce the time spent on instruction, and improve overall productivity. One of the key features of Knowby Pro is its support for over 140 languages, which allows teams to create inclusive content that caters to diverse audiences. The integration of artificial intelligence enhances the content creation process by automatically generating instructions from video content, suggesting improvements, and providing translation services. This ensures that knowbys are not only accurate but also culturally relevant, as users can manually verify translations for quality assurance. Such capabilities make Knowby Pro a versatile tool for global teams, ensuring that all members can access and understand the necessary information. In addition, Knowby can capture valuable data and feedback from workers as they use instructions, and seamlessly integrate with other business systems. This creates a smooth flow of information across the organisation, strengthening decision-making, compliance, and continuous improvement while closing the gap between workers on the ground and the systems that guide their work. Knowby is grounded in Cognitive Load Theory, which emphasizes the importance of reducing mental effort during the learning process. Each step in a knowby is designed to present only the essential information, minimizing clutter and confusion. This intentional design makes instructions easier to follow and retain, which is particularly advantageous in fast-paced environments where clear communication is critical. By focusing on clarity and simplicity, Knowby helps organizations reduce errors and accelerate the learning curve for new processes or tools. Overall, Knowby stands out in the instructional design software category by offering a user-friendly interface, robust language support, and AI-driven features that enhance content creation. Its commitment to reducing cognitive load and improving communication makes it an invaluable asset for teams looking to optimize their training and operational workflows.

Average Rating: 4.7/5.0

Total Reviews: 22

How Do G2 Users Rate Knowby?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Knowby?

  • Seller: Knowby
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Sydney, AU
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 73% Small, 14% Medium

What Do G2 Reviewers Say About Knowby?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Knowby, which simplifies creating and sharing effective instructions and procedures.
  • Users praise the easy instruction creation feature of Knowby, making procedures simple and accessible for everyone.
  • Users appreciate the ease of creation of Knowby, finding it simple to produce clear and accessible guides.
  • Users praise the ease of understanding in creating guides, enhancing onboarding and overall user confidence.
  • Users value the easy access to creating and sharing how-to guides, enhancing their instructional processes significantly.
Cons
  • Users feel the lack of auto capitalization at the start of sentences detracts from their overall experience with Knowby.

What Are Recent G2 Reviews of Knowby?

Docwriter.io

Docwriter is a markdown language-based tool for creating easy-to-use online Documentation or Knowledge Base for your Project or Product. It is specially designed for business analysis and custom software development (web, mobile). ERP, CRM, Logistics, HR, MICE, Enterprise Software, Business tools.

Average Rating: 4.3/5.0

Total Reviews: 26

How Do G2 Users Rate Docwriter.io?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Quality of Support: 8.4/10 (Category avg: 8.9/10)
  • Other Integrations: 7.9/10 (Category avg: 8.3/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Docwriter.io?

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 54% Small, 46% Medium

What Are Recent G2 Reviews of Docwriter.io?

What Are G2 Users Discussing About Docwriter.io?

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Elium

Elium is the European knowledge management platform that makes enterprise AI reliable. AI is only as good as the knowledge behind it, and most companies feed their AI assistants the same scattered, outdated content their people already struggle with. Elium fixes the layer underneath. The platform turns know-how spread across teams, tools and inboxes into one governed source of truth: verified, current and permission-aware, so people and AI agents see only what they are meant to. Every answer is tracked, whether it was served, missed or is at risk. Drift and gaps are flagged and routed to an owner, with a human in the loop. Three teams get the most from it. Global operations keep procedures correct across sites and languages. Customer service teams answer faster and more consistently. IT support teams cut repeat tickets by making the answer findable the first time. Elium connects to Microsoft 365, SharePoint, Teams, Slack, Google Workspace, Salesforce, ServiceNow, Zendesk, Jira, Confluence and Notion, and exposes knowledge to AI tools through a Model Context Protocol server, a GraphQL API and a search API. It works behind Microsoft Copilot, Glean, Dust and in-house assistants rather than replacing them. Elium is built and hosted in Europe, ISO/IEC 27001:2022 certified, GDPR-compliant with a DPO and a DPA, and available as SaaS or private cloud, including French hosting on SecNumCloud-qualified infrastructure. Founded in 2008 and independently owned, it is trusted by 150+ organisations including VINCI Energies, Fnac Darty, L'Oréal and SPIE.

Average Rating: 4.0/5.0

Total Reviews: 12

How Do G2 Users Rate Elium?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.0/10)
  • Quality of Support: 8.0/10 (Category avg: 8.9/10)
  • Ease of Use: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Elium?

  • Seller: Elium
  • Year Founded: 2008
  • HQ Location: Louvain-la-neuve, Belgium
  • Twitter: @eliumhq
    1,329 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 25% Small

What Are Recent G2 Reviews of Elium?

What Are G2 Users Discussing About Elium?

BHyve Wiki

BHyve Wiki is the enterprise knowledge base that captures institutional knowledge in a structured, living, permission-aware form and makes it instantly usable. Ask a question in plain language and BHyve Wiki generates a grounded answer drawn from across your own documents, right inside the app, with links back to the exact source. A new hire, a plant engineer, or an audit associate reaches the right answer in seconds instead of pinging three colleagues, and only ever sees content they are authorized to access. Capabilities Structured, customizable knowledge base: Organize by department, folder, and your own org hierarchy, with tags for fast cross-linking. Approval workflows and admin controls keep content accurate instead of letting it go stale. Grounded answers across your sources: Search in plain language and get a synthesized answer pulled from multiple documents at once, with citations to the exact line, page, or moment. Permission-aware, so retrieval never crosses access boundaries. Every content format: Documents, articles, presentations, images, video, and audio, with OCR so text inside scanned files and images becomes searchable too. Live knowledge capture through Masterclasses: Let senior engineers, partners, and subject-matter experts record their tacit know-how in real time, before they move on. Peer-to-peer Q&A community: Employees post questions; internal experts and colleagues answer them. Builds a living, searchable body of institutional knowledge organically and reduces the same questions being asked repeatedly across the organization. Reliable external knowledge: Connect approved, openly accessible external sources (nothing behind logins or paywalls) to bring trusted outside reference in alongside your own. Admin and manager analytics: Track search performance (response time, answer quality, search volume), knowledge health (publishing rate, coverage, content formats, expiry, and engagement through likes and comments), and Masterclass attendance. BHyve surfaces knowledge gaps, the searches and questions that come back unanswered, so you can see exactly what your organization has not documented yet. Security Every customer's data sits in its own isolated database schema, encrypted at rest (AES-256) and in transit (TLS 1.2+). Access is governed by role-based permissions and your own identity provider through SSO (SAML 2.0 / OpenID Connect, with Entra ID, ADFS, and Google Workspace). Organizations can add optional VPN and native device-level access locking enforced by BHyve itself, independent of your identity provider. Your content is never used to train AI models. Data is hosted in India by default. ISO 27001 certified and SOC 2 Type I attested, aligned with India's DPDP Act, 2023. Deployment Shared Cloud (default, fully managed) or Client's Cloud (entirely within your own Azure, AWS, or GCP). Client's Cloud gives higher data control, clearer cost visibility, and fits firms whose client contracts require data to stay within their own environment. BHyve Wiki is part of the BHyve platform, alongside BHyve Grow for learning and onboarding and BHyve Ask, which brings grounded AI answers from your existing systems into Microsoft Teams, Google Chat, and Zoho. Each product can be bought individually or bundled based on your needs. Explore the full suite at https://bhyve.io Built for mid-sized and large enterprises across manufacturing, audit and tax firms, research and consulting firms, architecture studios, and customer service teams.

Average Rating: 4.2/5.0

Total Reviews: 13

How Do G2 Users Rate BHyve Wiki?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Quality of Support: 8.3/10 (Category avg: 8.9/10)
  • Other Integrations: 6.4/10 (Category avg: 8.3/10)
  • Ease of Use: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind BHyve Wiki?

Who Uses This Product?

  • Company Size: 57% Medium, 43% Large

What Are Recent G2 Reviews of BHyve Wiki?

What Are G2 Users Discussing About BHyve Wiki?

Swimm

Swimm is an AI coding assistant that helps developers quickly understand big, complex codebases—and seamlessly captures knowledge to fill in any documentation gaps

Average Rating: 4.4/5.0

Total Reviews: 27

How Do G2 Users Rate Swimm?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.9/10)
  • Other Integrations: 9.1/10 (Category avg: 8.3/10)
  • Ease of Use: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Swimm?

  • Seller: S.T. Swimm Tech
  • Year Founded: 2019
  • HQ Location: Tel Aviv, Israel
  • Twitter: @swimm_io
    1,359 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Computer & Network Security
  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About Swimm?

AI-generated summary from verified user reviews

Pros
  • Users find Swimm's AI assistance invaluable for accurate, contextual answers and efficient documentation generation within their codebase.
  • Users praise Swimm's contextual AI technology for enhancing code understanding and improving team productivity significantly.
  • Users find Swimm's AI assistant invaluable for contextualizing code, enhancing team productivity, and streamlining documentation.
  • Users find Swimm's AI-powered contextualization invaluable for efficient documentation and accurate codebase interactions.
  • Users find the ease of use in Swimm remarkably enhances productivity and collaboration among team members.
Cons
  • Users express dissatisfaction with the lack of chat functionality in the web interface, limiting their communication options.

What Are Recent G2 Reviews of Swimm?

What Are G2 Users Discussing About Swimm?

Wiki.js

Wiki.js is a modern, open-source wiki software designed to facilitate efficient documentation and knowledge management. Built on Node.js, it offers a sleek, responsive interface that adapts seamlessly across devices, ensuring an optimal user experience. Its modular architecture allows for extensive customization, making it suitable for a wide range of applications, from personal projects to large-scale enterprise solutions. Key Features and Functionality: - Flexible Editing Options: Supports multiple editors, including a Markdown editor with live preview, a WYSIWYG visual editor for non-technical users, and a code editor for advanced formatting needs. - Version Control: Integrates with Git repositories, enabling automatic synchronization and providing a robust version control system for tracking changes and facilitating collaboration. - Authentication and Access Control: Offers diverse authentication methods such as local authentication, LDAP, Active Directory, OAuth, and social logins. Granular access controls allow administrators to define permissions at various levels, ensuring secure and controlled access to content. - Scalability and Performance: Designed to run efficiently on various platforms, from low-resource devices like Raspberry Pi to high-performance cloud servers. Supports multiple databases, including PostgreSQL, MySQL, MariaDB, MS SQL Server, and SQLite, providing flexibility in deployment. - Customization and Theming: Provides options for customizing themes, appearance, and functionality through extensions and modules, allowing users to tailor the platform to their specific needs. Primary Value and Solutions Provided: Wiki.js addresses the need for a versatile and user-friendly documentation platform that caters to both technical and non-technical users. Its support for various editing modes ensures that all team members can contribute effectively, while the integration with Git offers a reliable version control system, enhancing collaboration and content integrity. The platform's scalability and support for multiple databases make it adaptable to different organizational sizes and infrastructures. Additionally, its robust authentication and access control mechanisms ensure that sensitive information remains secure, making Wiki.js a comprehensive solution for modern documentation and knowledge management needs.

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate Wiki.js?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Quality of Support: 7.8/10 (Category avg: 8.9/10)
  • Other Integrations: 8.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Wiki.js?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 63% Large, 19% Medium

What Do G2 Reviewers Say About Wiki.js?

AI-generated summary from verified user reviews

Pros
  • Users value the centralization of Wiki.js, effectively gathering their team's knowledge in one accessible location.
  • Users value the connectivity options in Wiki.js, seamlessly integrating various modules for enhanced functionality.
  • Users value the ease of use in Wiki.js, appreciating its modern UI and user-friendly features.
  • Users value the easy integrations of Wiki.js, seamlessly connecting various modules for enhanced functionality.
  • Users love the easy one-click setup for self-hosting with Wiki.js, making it very user-friendly.
Cons
  • Users find the difficult setup challenging, especially if they lack technical skills for installation.
  • Users find the lack of features frustrating, especially with limited editing options and infrequent updates.
  • Users find layout issues in Wiki.js, noting that page management lacks engaging UI/UX development.
  • Users find limited customization options frustrating, as editors sometimes lack flexibility and updates are infrequent.
  • Users find the limited features of Wiki.js restrict their editing capabilities and overall functionality.

What Are Recent G2 Reviews of Wiki.js?

What Are G2 Users Discussing About Wiki.js?

iorad

Capture once. Reach everyone. Train anything. iorad automatically captures any workflow on any desktop or web application and transforms it into interactive, step-by-step training content. No screenshots, no manual editing, no production work necessary. Instantly ready to use with Storyteller AI. One recording. No editing. No production. While other tools give you one static output, iorad generates six learning modes: ✅ Try — fully interactive, guided walkthrough ✅ Watch — auto-generated video ✅ Slide — slideshow format ✅ Scroll — scannable step-by-step list ✅ Quiz — graded learning experience ✅ Do — in-app guided experience Every learner is different. iorad covers all of them. Built for scale with unlimited learners. iorad doesn't charge per viewer. Whether you're training 10 employees or 10,000 customers, your costs don't grow with your audience, making it the most cost-efficient tutorial platform for organizations that need broad reach. One platform for employee training, digital adoption, and customer education. Teams use iorad for onboarding, SOPs, knowledge base content, sales enablement, customer training, and self-service support. Every tutorial is instantly ready to share via link, embed, or integration within your existing tech stack. Global-ready from day one. Deliver guidance in any language, embedded within the tools your learners use every day. ✨ Trusted by 45K+ organizations · 1M+ tutorials created · 30M+ learners reached

Average Rating: 4.7/5.0

Total Reviews: 52

How Do G2 Users Rate iorad?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.8/10 (Category avg: 8.9/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind iorad?

  • Seller: iorad
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Boston, US
  • Twitter: @iorad
    1,176 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Education Management
  • Company Size: 60% Medium, 27% Large

What Are Recent G2 Reviews of iorad?

What Are G2 Users Discussing About iorad?

Fleeq

Fleeq allows users to create videos and interactive GIFs without a camera, narrator or a production crew.

Average Rating: 3.6/5.0

Total Reviews: 12

How Do G2 Users Rate Fleeq?

  • Has the product been a good partner in doing business?: 3.3/10 (Category avg: 9.0/10)
  • Quality of Support: 6.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Fleeq?

  • Seller: Fleeq
  • Year Founded: 2016
  • HQ Location: Tel Aviv, Israel
  • Twitter: @fleeQ
    12 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 8% Medium

What Are Recent G2 Reviews of Fleeq?

What Are G2 Users Discussing About Fleeq?

Kipwise

Kipwise is a smart company knowledge management tool that integrates seamlessly with Slack, Google Drive and more, so you can build up your team knowledge base super easily from your daily communication. • The most seamless knowledge management process on Slack Direct Slack sign-in, handy slash commands and Slack actions to create and search for team knowledge directly in Slack, smart Slack bot to help automate your flow. You simply don’t need to leave Slack to build up your team knowledge base. • Connect the tools you use everyday Kipwise integrates seamlessly with the tools your team already uses like Google Drive, Confluence, Chrome, so setting up is easy and you no longer have to search in multiple places just to find a file. • Content review flow To ensure your content is always accurate and up-to-date, you can set designated reviewers for your content and we will automatically remind them to review the content in pre-set intervals or when teammates created content in folders that they don’t have review rights in. • Build up knowledge base automatically through Q&A Couldn’t find something on Kipwise? Assign the question to a teammate, the Q&A will be saved to Kipwise automatically when your teammate answered. Over time, Kipwise can learn from your questions to improve search accordingly. • Smart Kipwise Bot to help automate your flow Kipwise bot can deliver the best answer from the knowledge base for your questions and save important team knowledge to Kipwise automatically.

Average Rating: 3.9/5.0

Total Reviews: 11

How Do G2 Users Rate Kipwise?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 7.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Kipwise?

  • Seller: Kipwise
  • Year Founded: 2018
  • HQ Location: Tallinn, Harjumaa
  • Twitter: @kipwise_com
    949 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 91% Medium, 9% Small

What Are Recent G2 Reviews of Kipwise?

What Are G2 Users Discussing About Kipwise?

Dawiso

Dawiso is the data catalog and AI context layer that makes enterprise AI accurate, trustworthy, and grounded in what your business actually means. Think of it as your organization's shared source of meaning. Dawiso automatically reads across your existing data stack, warehouses, pipelines, BI tools, and files, and captures what each asset is, what it is called in plain business language, how pieces connect, and where they flow, into one governed, living map of data assets, their relationships, lineage, and definitions. People can search that map like a search engine; AI agents can read it directly over the Model Context Protocol. Dawiso spans structured and unstructured data, links to more than 40 platforms, and fits a data engineer as naturally as someone in sales or finance. Modern, affordable, flexible, and quick to deploy, backed by hands-on support, it is used by companies of every size to make AI reliable, and to end the argument over whose figures are right.

Average Rating: 4.7/5.0

Total Reviews: 13

How Do G2 Users Rate Dawiso?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 9.3/10 (Category avg: 8.9/10)
  • Other Integrations: 9.4/10 (Category avg: 8.3/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Dawiso?

  • Seller: Dawiso
  • Year Founded: 2019
  • HQ Location: Prague 1, Prague
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 38% Medium, 31% Large

What Do G2 Reviewers Say About Dawiso?

AI-generated summary from verified user reviews

Pros
  • Users find Dawiso offers a user-friendly experience, allowing quick organization and management without technical expertise.
  • Users value the clean and intuitive interface of Dawiso, which enhances their efficiency in managing tasks.
  • Users appreciate the intuitive interface of Dawiso, finding it easy to navigate and efficiently manage work.
  • Users praise Dawiso for its intuitive workflow management, enabling simple navigation and efficient task completion.
  • Users value the AI-powered metadata management of Dawiso, which simplifies data tagging and classification processes.
Cons
  • Users face a steep learning curve due to the limited customization options and lack of adequate documentation.
  • Users often face integration issues with CRM, leading to frustrating bugs and hindered performance in Dawiso.
  • Users face a steep learning curve with Dawiso, compounded by limited documentation that hinders usability.
  • Users find the limited features of Dawiso hinder their ability to manage complex workflows effectively.
  • Users note the limited features of Dawiso, making it difficult to manage more complex workflows effectively.

What Are Recent G2 Reviews of Dawiso?

Dixa

Dixa is the agentic customer service platform behind exceptional ecommerce brands. We help customer service leaders resolve issues faster, deliver better experiences at scale, and grow support without proportional headcount. Dixa combines a helpdesk and a contact center in one platform, with every channel, phone, email, live chat, WhatsApp, Instagram, Facebook Messenger, and SMS, included natively in every plan. Mim, Dixa's AI agent, resolves customer inquiries end to end (processing refunds, updating orders, answering FAQs) across chat, email, WhatsApp, and more, then hands off to a human with full context when judgment or empathy is needed. AI Co-Pilot assists agents in real time with suggested replies, translation, and conversation summaries. Dixa's Conversation Engine gives teams a visual, no-code way to build routing rules, automations, and escalations without engineering support. Real-time dashboards and Auto QA give managers visibility into performance and quality without manual reporting. Dixa serves 1,000+ ecommerce brands across 42 countries, including Rapha, Oliver Bonas, Charles Tyrwhitt, Mytheresa, and tink. Founded in Copenhagen in 2015, Dixa has raised $158M, including a $105M Series C led by General Atlantic.

Average Rating: 4.2/5.0

Total Reviews: 380

How Do G2 Users Rate Dixa?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Quality of Support: 8.7/10 (Category avg: 8.9/10)
  • Other Integrations: 8.6/10 (Category avg: 8.3/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Dixa?

  • Seller: Dixa
  • Year Founded: 2015
  • HQ Location: Copenhagen, Capital Region
  • Twitter: @DixaApp
    2,708 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    152 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Agent
  • Top Industries: Retail, Leisure, Travel & Tourism
  • Company Size: 53% Medium, 43% Small

What Do G2 Reviewers Say About Dixa?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Dixa, benefiting from its friendly interface and fast customer support.
  • Users appreciate the helpful customer support agents of Dixa, benefiting from their fast and effective assistance.
  • Users commend Dixa for its exemplary customer support, providing prompt assistance that enhances service efficiency.
  • Users find Dixa incredibly intuitive, making customer support seamless and daily tasks significantly easier to manage.
  • Users appreciate the improved efficiency Dixa provides by consolidating communication channels and simplifying workflows.
Cons
  • Users find the missing features in Dixa limiting, affecting customization, navigation, and overall user experience.
  • Users express frustration over limited features in Dixa, hindering customization and analytics, affecting overall efficiency.
  • Users find the lack of features in Dixa limiting, expressing a need for improved functionality and customization options.
  • Users face chat functionality issues that hinder their workflow and complicate the overall user experience.
  • Users experience a lack of clarity in analytics, with limited options impacting data optimization and usability.

What Are Recent G2 Reviews of Dixa?

What Are G2 Users Discussing About Dixa?

Fluid Topics

Fluid Topics is an AI-powered Product Knowledge Platform that helps enterprises centralize, structure, and deliver product knowledge for both humans and AI applications. It transforms scattered information into a single source of truth, making product knowledge AI-ready and accessible across customer portals, support channels, documentation sites, chatbots, and enterprise workflows. Who It's For By Role: Technical writers (centralize and publish product documentation), product managers (maintain a single source of truth), customer support teams (deliver faster, more accurate answers), developers (access technical content and APIs), knowledge managers (govern enterprise knowledge), AI teams (power LLMs and AI assistants with trusted content). By Industry: SaaS, software, manufacturing, regulations, industrial equipment, telecommunications, healthcare, financial services, enterprise technology, and organizations with complex product documentation. Key Capabilities Unified Product Knowledge: Aggregate content from multiple sources and format into a centralized knowledge platform. AI-Ready Content: Transform documentation into structured, reusable content optimized for AI applications and knowledge retrieval. Content Delivery: Publish personalized content across websites, customer portals, support centers, chatbot, AI tools and knowledge bases. Hybrid Search: Deliver fast, context-aware search experiences a- Content Governance: Maintain a single source of truth with version control, metadata, taxonomy, and content management. Personalized Experiences: Surface relevant documentation based on user roles, products, permissions, or context. Enterprise Integrations: Connect documentation with existing CMS, CCMS, PLM, CRM, support, and business systems. Scalable Documentation Management: Support organizations with extensive product portfolios and frequently changing technical content. Powered by AI Agentic Chatbot: Deliver instant, documentation-driven answers to customers and employees using trusted product knowledge. Generative Assistants: Generate and refine content from existing product knowledge to accelerate documentation workflows. MCP Server: Connect enterprise knowledge directly to LLMs and AI applications using the Model Context Protocol. AI-Ready Knowledge: Structure content for retrieval-augmented generation (RAG), enterprise AI assistants, and intelligent workflows. Whether modernizing technical documentation, creating a single source of truth, improving customer self-service, or powering enterprise AI with trusted product knowledge, Fluid Topics helps organizations transform fragmented documentation into AI-ready content that drives better support, faster knowledge discovery, and consistent information delivery across every channel.

Average Rating: 4.9/5.0

Total Reviews: 10

How Do G2 Users Rate Fluid Topics?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 9.8/10 (Category avg: 8.9/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Fluid Topics?

  • Seller: ANTIDOT
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Lyon, Auvergne-Rhône-Alpes, France
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 60% Large, 40% Medium

What Are Recent G2 Reviews of Fluid Topics?

MyHub

Quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. With MyHub, benefit from modern intranet features such as pre-built templates, chat, newsfeeds, forums, blogs, calendars, document storage, automated forms, social network, staff directories, alerts and notifications. When you need to ensure your team have the information they need, MyHub will get you there quickly.

Average Rating: 4.4/5.0

Total Reviews: 24

How Do G2 Users Rate MyHub?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Quality of Support: 8.7/10 (Category avg: 8.9/10)
  • Other Integrations: 8.0/10 (Category avg: 8.3/10)
  • Ease of Use: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind MyHub?

  • Seller: MyHub
  • Year Founded: 2001
  • HQ Location: Auckland, New Zealand
  • Twitter: @MyHubIntranet
    12,286 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 52% Medium, 24% Large

What Are Recent G2 Reviews of MyHub?

What Are G2 Users Discussing About MyHub?

PerfectWiki

Build and organize your knowledge base of company resources without switching between workspaces

Average Rating: 4.8/5.0

Total Reviews: 8

How Do G2 Users Rate PerfectWiki?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.9/10)
  • Other Integrations: 10.0/10 (Category avg: 8.3/10)
  • Ease of Use: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind PerfectWiki?

  • Seller: Ilia Pirozhenko
  • Year Founded: 2021
  • HQ Location: Tbilisi, GE
  • Twitter: @perfect_wiki
    14 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 63% Medium, 25% Small

What Do G2 Reviewers Say About PerfectWiki?

AI-generated summary from verified user reviews

Pros
  • Users love the user-friendly interface of PerfectWiki, enabling effortless contributions and collaboration without technical expertise.
  • Users value the intuitive design of PerfectWiki, allowing effortless contributions from non-technical users.
  • Users value the customizability of PerfectWiki, enabling personalized workspaces and enhanced collaboration tailored to their needs.
  • Users value the customizability and ease of use of PerfectWiki, enhancing collaboration and organization effortlessly.
  • Users value the easy access to their customizable workspaces, facilitating effective collaboration and organization of information.
Cons
  • Users find the limited customization options of PerfectWiki less satisfying compared to other wiki platforms.
  • Users find the limited sharing options of PerfectWiki a drawback, hindering collaboration and accessibility.

What Are Recent G2 Reviews of PerfectWiki?

What Are G2 Users Discussing About PerfectWiki?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated April 9, 2026