i like how the company is easy to work with and always improving . asking for feedback and actually being proactive with it. easy to get in contact with and always good support from them. system is easy to use, good layout, reporting is good. i like how you can use with a qr code. it has been a great system to store all our sops for our company. i like the ai function how it can turn a document into steps. Review collected by and hosted on G2.com.
exporting the report of all knowbys is a bit of a complicated process. also i would like a report where you can see what categorys, teams each knowby is in. Review collected by and hosted on G2.com.
Dear Knowby Customer, thank you so much for the positive review of Knowby. I have passed your feedback on to the whole team. Working with our customers and asking for feedback and suggestions of features is how we continously improve our product and the overall customer experience. We are actively working on the reporting feature improvements which will be available shortly. Keeping SOPs current and up to date is one of the key challenges that our customers solve using Knowby, so it's great to hear that this has solved this issue for you. We have recently released Knowby Capture so you can now easily capture workflows on the computer screen and store SOPs in the same Knowby organisation e.g. if your office staff also want to organise their process documentation and keep SOPs in one place - they can do so with Knowby too - I'll add the link at the end of this response so you can check it out or share with your colleagues.
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