Verified User in Manufacturing
AM
Small-Business (50 or fewer emp.)
"Effortless Setup, Instant Updates, and a Team That Listens"
5/5
What do you like best about Knowby?

It’s absolutely effortless to use. I was able to get started on the platform in under 10 minutes. The setup steps are straightforward and quick to create, updates happen instantly, and our staff genuinely enjoy using it. The company has also been excellent to work with—responses are fast, and they’re open to suggestions. Review collected by and hosted on G2.com.

What do you dislike about Knowby?

Nothing really comes to mind. I’ve made a few suggestions, and they’ve already implemented most of them. If I had to point to one small improvement, it would be having a quicker way for users to log on, such as using a PIN number or username. It’s a very minor detail and definitely not a deal breaker. Review collected by and hosted on G2.com.

Response from catriona H of Knowby

Dear Knowby Customer, thank you for taking the time out to write such a detailed review of Knowby. We are delighted to hear that you and the staff enjoy using the platform. In response to your suggested improvement of a quicker way of logging in, Knowby facilitates Single Sign-on (SSO) which allows you to authenticate users in your own systems without requiring them to enter additional login credentials. We are aware that they are slightly different scenarios where shared devices are in use e.g. an ipad attached to a production line. We're currently researching a 'Kiosk Mode' specifically for shared devices on production lines. Our goal is to introduce even faster login methods, such as PIN codes or badge scanning, to supplement our existing SSO options. I have included a link to our feature request page where you can vote on different features that current customers have requested. Should the single sign on (SSO) option be applicable for your team, you can find info on how to set this up in our know how area https://www.knowby.co/know-how/ but please reach out at support@knowby.co should you need further assistance.

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