# Top Free IT Asset Management Software - Page 2

## How Many IT Asset Management Software Products Does G2 Track?

**Total Products under this Category:** 253

### Category Stats (Jul 2026)

- **Average Rating:** 4.51/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Snow Atlas (+0.47%) - Among all products in this category, Snow Atlas recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank IT Asset Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 20,800+ Authentic Reviews
- 253+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for IT Asset Management Software
 ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=152661&focus%5B%5D=1621548&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=14979&focus%5B%5D=2864&focus%5B%5D=107230)

Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Atera, TeamViewer, Tanium, Freshservice, and Flexera One.

Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=tanium&focus%5B%5D=freshservice&focus%5B%5D=flexera-one)

**Sponsored**

### Tanium

Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-07-28T06%3A27%3A36Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14979&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%2Ffree%3Fpage%3D2&secure%5Btoken%5D=ce2009753e1cb720db3a0e9e31374de99acb76a47dbe9f52e376bbaeb69dca43&secure%5Burl%5D=https%3A%2F%2Fwww.tanium.com%2Fautonomous-it-platform&secure%5Burl_type%5D=paid_promos)

### [Timly](https://www.g2.com/products/timly/reviews)

Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries, enabling users to optimize their asset management strategies while ensuring the availability and safety of their equipment and materials. The target audience for Timly includes businesses in sectors such as manufacturing, construction, logistics, and healthcare, where precise asset tracking is crucial. By utilizing Timly, organizations can prevent material losses, reduce the time spent searching for equipment, and ensure that devices and machinery are operational when needed. This is particularly beneficial for teams that rely on a variety of tools and equipment to maintain productivity and meet project deadlines. One of the standout features of Timly is its ability to centralize critical inventory data in the cloud, providing users with a comprehensive 360° view of their assets. Each item is assigned a unique QR code, which links the physical asset to its digital profile. This integration simplifies the tracking process, allowing users to quickly access information about each asset's location, condition, and maintenance history. The platform also supports quality control measures, helping businesses adhere to regulatory and safety standards while maintaining operational efficiency. Timly's user-friendly interface and robust functionality make it an effective solution for organizations looking to streamline their asset management processes. By leveraging the power of cloud technology, Timly ensures that users can access their inventory data from anywhere, facilitating real-time updates and collaboration among team members. This flexibility is essential for businesses that operate across multiple locations or require remote access to their asset information. Overall, Timly stands out in the asset tracking category by offering a comprehensive suite of tools that enhance visibility, accountability, and efficiency in inventory management. Its focus on preventing material losses and ensuring the availability of critical assets positions it as a valuable resource for businesses seeking to improve their operational workflows and maintain a competitive edge in their respective industries.

**Average Rating:** 4.9/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate Timly?

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 5.8/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Timly?

- **Seller:** [Timly Software AG](https://www.g2.com/sellers/timly-software-ag)
- **Company Website:** https://timly.com/
- **Year Founded:** 2020
- **HQ Location:** Zürich, CH
- **LinkedIn® Page:** https://www.linkedin.com/company/timly-ag/ (29 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Construction, Hospital & Health Care
- **Company Size:** 65% Medium, 31% Small

#### What Do G2 Reviewers Say About Timly?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick alerts** from Timly, enhancing visibility and responsiveness in managing equipment stock.
- Users commend Timly for its **efficient communication** , benefiting from quick responses and excellent visibility of equipment stock.
- Users appreciate Timly's **quick customer support** , highlighting the team's responsiveness to inquiries and efficient service.
- Users appreciate the **ease of use** of Timly, finding it efficient and responsive for managing equipment stock.
- Users value Timly's **efficiency** , highlighting its usefulness and excellent visibility over equipment stock management.

##### Cons

- Users suggest that the **design of the software** could be improved for a better user experience.
- Users suggest enhancing the **poor interface design** of Timly for better usability and a smoother experience.

#### What Are Recent G2 Reviews of Timly?

**["Clear, intuitive, and with outstanding support – Timly is absolutely recommendable"](https://www.g2.com/survey_responses/timly-review-13079901)**

**Rating:** 5.0/5.0 stars

_— Mark W._

[Read full review](https://www.g2.com/survey_responses/timly-review-13079901)

**["Timly: clear interface, immediate handling, and efficient use"](https://www.g2.com/survey_responses/timly-review-13129049)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/timly-review-13129049)

### [Dots](https://www.g2.com/products/dots/reviews)

Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency. Key Features: Full Asset Lifecycle Management: Dots automates processes from procurement and onboarding to offboarding, including secure data wiping and sustainable practices like recycling or reselling assets. End-to-End IT Logistics Solution: Dots manages device procurement, storage, and deployment with global reach, supported by a multi-vendor logistics network. Real-Time Tracking: Dots provides visibility into asset locations and lifecycle statuses. Sustainability and Compliance: Dots encourages eco-friendly practices while ensuring secure management of IT assets. How It Works: Dots eliminates fragmented workflows by centralizing IT logistics. Teams benefit from automated processes for onboarding new employees, managing inventory, and offboarding, ensuring data security and compliance. The platform also handles vendor coordination, sourcing equipment tailored to specifications, and global delivery. Benefits: Efficiency: Dots reduces time spent on repetitive tasks, enabling teams to focus on strategic goals. Transparency: Dots offers detailed tracking and notifications, ensuring stakeholders remain informed. Scalability: Dots adapts to the needs of startups and enterprises, helping them to scale and supporting growth without logistical bottlenecks. Integration: Dots connects with existing platforms, creating a unified system for IT asset management and logistics. By using Dots, organizations can move beyond traditional, resource-intensive logistics processes, enabling smoother employee experiences and more sustainable operations. This makes it an ideal choice for businesses managing remote or decentralized teams.

**Average Rating:** 4.7/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Dots?

- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.8/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Dots?

- **Seller:** [Dots](https://www.g2.com/sellers/dots-c186f9d1-ce24-4858-9c64-867a7a7a1e11)
- **Year Founded:** 2023
- **HQ Location:** Miami, US
- **Twitter:** @dots\_tech\_IT (10 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dots-tech/ (43 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 59% Medium, 27% Small

#### What Do G2 Reviewers Say About Dots?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of Dots, praising their quick responses and proactive assistance.
- Users appreciate the **user-friendly interface** of Dots, making data onboarding and management effortless and efficient.
- Users value the **seamless integrations** of Dots, enhancing data management and simplifying user experience remarkably.
- Users commend Dots for its **exceptional support and user-friendly asset management** , streamlining procurement and logistics effortlessly.
- Users appreciate the **intuitive platform** of Dots, facilitating efficient management and seamless integrations for better collaboration.

##### Cons

- Users find the **absence of key features** like dark mode and SSO frustrating and limiting for their needs.
- Users find the **lack of price estimates** frustrating, requiring an unnecessary extra step before submitting an order request.
- Users report experiencing **unexplained delays in deliveries** , which can hinder overall satisfaction with the product.
- Users find the **initial setup time-consuming** , requiring effort to understand before achieving stability with Dots.
- Users notice **slow performance** from the system at times, though improvements are being made.

#### What Are Recent G2 Reviews of Dots?

**["Reliable Partner for Everyday IT Needs"](https://www.g2.com/survey_responses/dots-review-12400045)**

**Rating:** 5.0/5.0 stars

_— Shay F._

[Read full review](https://www.g2.com/survey_responses/dots-review-12400045)

**["Exceptional Support and a Platform That Just Works"](https://www.g2.com/survey_responses/dots-review-12293044)**

**Rating:** 5.0/5.0 stars

_— Izzy B._

[Read full review](https://www.g2.com/survey_responses/dots-review-12293044)

### [ProHance](https://www.g2.com/products/prohance/reviews)

ProHance is the Productivity Control Room for enterprises, the single place where productivity across employees, vendors, AI copilots, and autonomous agents is observed, governed, and improved. Modern work is no longer done by employees alone, yet most organizations can measure and govern only employee productivity. ProHance unifies every worker type in one control room: one view, one governance layer, one source of truth. Modules span Work Time, Work Output, Workflow Management, Advanced Analytics, Asset Optimization, AI Adoption Index, and an AI-enabled Retention Risk Index. Trusted by 450,000+ users across 220+ enterprises in 55 countries, ProHance delivers measurable gains in operational efficiency for banking and financial services, BPO/KPO, global capability centers, healthcare RCM, and IT services organizations, with enterprise-grade, privacy-first architecture

**Average Rating:** 4.6/5.0

**Total Reviews:** 219

#### How Do G2 Users Rate ProHance?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10)

#### Who Is the Company Behind ProHance?

- **Seller:** [ProHance](https://www.g2.com/sellers/prohance)
- **Company Website:** https://www.prohance.ai/
- **Year Founded:** 2010
- **HQ Location:** Bangalore, Karnataka
- **Twitter:** @prohance\_net (79 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/prohance/ (236 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Assistant Manager, Project Manager
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 56% Medium, 38% Large

#### What Do G2 Reviewers Say About ProHance?

_AI-generated summary from verified user reviews_

##### Pros

- Users value **effective time tracking** with ProHance, enhancing productivity and simplifying team management efficiently.
- Users highlight the **efficiency** of ProHance in streamlining business processes and managing productivity effortlessly.
- Users appreciate the **user-friendly interface** of ProHance, making performance monitoring and team management efficient and hassle-free.
- Users value the **time-saving aspects** of ProHance, enhancing productivity and transparency across teams with real-time tracking.
- Users value the **easy tracking capabilities** of ProHance, enabling efficient management of productivity and compliance.

##### Cons

- Users find the **difficult navigation** of ProHance frustrating, especially when adapting to new or unfamiliar situations.
- Users express that the **limited features** in ProHance hinder customization and overall user experience.
- Users experience **data inaccuracy** due to reliance on manual updates, leading to compromised data quality and oversight challenges.
- Users find **missing customization options** in ProHance, which limits functionality and overall user experience.
- Users find ProHance's interface **not intuitive** , making navigation complex and challenging for new users to adapt quickly.

#### What Are Recent G2 Reviews of ProHance?

**["Driving Enterprise Wide Productivity Insights Using ProHance"](https://www.g2.com/survey_responses/prohance-review-12845776)**

**Rating:** 4.5/5.0 stars

_— Nirmal H._

[Read full review](https://www.g2.com/survey_responses/prohance-review-12845776)

**["Impressive Dashboards and Smart Automation for Clear Workforce Visibility"](https://www.g2.com/survey_responses/prohance-review-12393822)**

**Rating:** 4.5/5.0 stars

_— Sameer R._

[Read full review](https://www.g2.com/survey_responses/prohance-review-12393822)

### [ALVAO Service Desk](https://www.g2.com/products/alvao-service-desk/reviews)

ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA. For more information visit www.alvao.com

**Average Rating:** 4.6/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate ALVAO Service Desk?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.2/10 (Category avg: 8.2/10)

#### Who Is the Company Behind ALVAO Service Desk?

- **Seller:** [ALVAO](https://www.g2.com/sellers/alvao)
- **Year Founded:** 1999
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Government Administration
- **Company Size:** 65% Medium, 29% Large

#### What Do G2 Reviewers Say About ALVAO Service Desk?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **effortless automation** of processes with ALVAO, significantly enhancing efficiency and digitalization across departments.
- Users appreciate the **time-saving automation** of ALVAO Service Desk, streamlining processes and reducing manual work significantly.
- Users appreciate the **intuitive and user-friendly interface** of ALVAO Service Desk, streamlining their helpdesk operations.
- Users value the **collaboration features** of ALVAO Service Desk for seamless communication across departments and efficient processes.
- Users appreciate the **deployment ease** of ALVAO Service Desk, enabling fast provisioning and smooth implementation for new services.

##### Cons

- Users find the **insufficient information** regarding custom forms complicates their experience with ALVAO Service Desk.
- Users find the **limited customization** of ALVAO Service Desk's forms and reports can complicate usage and documentation.
- Users experience **sporadic bugs** that are usually minor and resolved through updates or consultancy assistance.
- Users find the **creation of custom forms complex** , often requiring additional documentation for better understanding.
- Users feel that the **complex reporting** features require easier customization to enhance usability and effectiveness.

#### What Are Recent G2 Reviews of ALVAO Service Desk?

**["User review after 3 years of use"](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)**

**Rating:** 4.0/5.0 stars

_— Tomáš V._

[Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)

**["Great product and the support team"](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)**

**Rating:** 4.5/5.0 stars

_— Lukáš S._

[Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)

### [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews)

PDQ Deploy & Inventory is a self-hosted, agentless endpoint management and patch automation solution that helps IT administrators scan, organize, and maintain Windows devices on on-prem and VPN-connected networks. Common use cases include: automated third-party patching and Windows Cumulative Update deployment, software inventory and compliance auditing, dynamic device group management, PowerShell script execution across targeted endpoints, and recurring maintenance automation for on-prem/on-network Windows fleets. PDQ Deploy & Inventory consists of two complementary tools sold under a single license. PDQ Inventory scans Windows devices across the network to collect hardware specifications, installed applications, OS versions, Active Directory attributes, and custom data defined via PowerShell Scanner. It automatically groups devices into dynamic collections based on criteria such as software version, disk space, or AD membership, and syncs with Active Directory to keep computer records current. PDQ Deploy uses those collections as deployment targets to push software, run scripts, and automate patch management on a defined schedule and silently, without interrupting end users. The Package Library provides 500+ prebuilt packages covering popular third-party applications and Windows Cumulative Updates for workstations and servers, maintained and tested by PDQ. Key features include: - Automated patch management: Schedule recurring deployments of third-party software and Windows Cumulative Updates to targeted device groups, with heartbeat-triggered retries for offline machines - Dynamic Collections: Device groups that update automatically based on defined inventory criteria, enabling precise and up-to-date deployment targeting - Custom packages and scripting: Build multi-step deployment packages, deploy executables/installers/msi packages, and execute PowerShell or batch scripts across targeted devices for configuration changes, troubleshooting, and maintenance tasks - Reporting: Prebuilt and custom reports with scheduled, automated email delivery — commonly used for compliance audits and management reporting - Central Server mode: Connects multiple admin consoles to a single PDQ server, allowing IT teams to collaboratively manage packages, schedules, and deployment histories from their workstations Unlike PDQ Connect, PDQ's separate cloud-native, agent-based product for remote and hybrid fleets, PDQ Deploy & Inventory is purpose-built for on-prem and VPN-connected environments where devices are network-accessible. PDQ was founded in 2001 and is headquartered in Salt Lake City, Utah. The company develops device management software purpose-built for Windows-focused IT teams, ranging from solo sysadmins to mid-sized IT departments. PDQ's product portfolio includes PDQ Deploy & Inventory for on-prem environments, cloud-native PDQ Connect for remote and hybrid fleet management, SmartDeploy for Windows imaging, SimpleMDM for Apple device management, ISL for remote access and remote desktop support, and PDQ Detect for vulnerability management. PDQ Deploy & Inventory is used by IT teams in education, government, manufacturing, healthcare, and finance. Licensed per administrator with unlimited endpoint access — not per device.

**Average Rating:** 4.8/5.0

**Total Reviews:** 273

#### How Do G2 Users Rate PDQ Deploy & Inventory?

- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.7/10 (Category avg: 8.2/10)

#### Who Is the Company Behind PDQ Deploy & Inventory?

- **Seller:** [PDQ.com](https://www.g2.com/sellers/pdq-com)
- **Company Website:** https://www.PDQ.com
- **Year Founded:** 2001
- **HQ Location:** Salt Lake City, Utah, United States
- **Twitter:** @admarsenal (987 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/17961724/ (366 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Primary/Secondary Education, Government Administration
- **Company Size:** 73% Medium, 17% Large

#### What Do G2 Reviewers Say About PDQ Deploy & Inventory?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in PDQ Deploy & Inventory, making deployment and querying straightforward and efficient.
- Users value the **automation capabilities** of PDQ Deploy & Inventory, streamlining application updates and saving valuable time.
- Users value the **deployment ease** of PDQ Deploy & Inventory, appreciating its speed and straightforward functionality.
- Users find PDQ Deploy & Inventory to be **reliable** and efficient for on-premises network management and audits.
- Users praise the **setup ease** of PDQ Deploy & Inventory, valuing its straightforward installation and rapid deployment capabilities.

##### Cons

- Users face **integration issues** that complicate remote client management, relying on additional tools for optimal functionality.
- Users face **remote access issues** with PDQ Deploy & Inventory, impacting management of off-site clients effectively.
- Users face **access issues** due to reliance on Active Directory, complicating deployment without stable DNS connections.
- Users find the software **expensive** , especially when needing additional resources beyond the free version limitations.
- Users often face **inaccuracy issues** with reports, leading to delays and unreliable data for decision-making.

#### What Are Recent G2 Reviews of PDQ Deploy & Inventory?

**["Excellent Simple On-Network Deployment Tools"](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226)**

**Rating:** 4.0/5.0 stars

_— Darin H._

[Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-11658226)

**["Outstanding Experience with This Software"](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530)**

**Rating:** 4.5/5.0 stars

_— Robert P._

[Read full review](https://www.g2.com/survey_responses/pdq-deploy-inventory-review-12175530)

### [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews)

Lifecycle Manager gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value that results in increased revenue. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, SaaS usage, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. SaaS usage and AI adoption visibility: Get visibility into what apps are actually being used across your clients’ environments and browsers so you can guide renewals, fight shadow IT, and help clients adopt SaaS and AI more effectively. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Automate Strategic QBRs: Deliver polished, insight-driven QBRs in minutes - not hours. Lifecycle Manager automates data collection and presentation creation, giving your team tailored client insights that turn every QBR into a strategic conversation with clear next steps, buy-in, and budget alignment. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo

**Average Rating:** 4.5/5.0

**Total Reviews:** 217

#### How Do G2 Users Rate ScalePad Lifecycle Manager?

- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.2/10 (Category avg: 8.2/10)

#### Who Is the Company Behind ScalePad Lifecycle Manager?

- **Seller:** [ScalePad](https://www.g2.com/sellers/scalepad)
- **Company Website:** https://www.scalepad.com/
- **Year Founded:** 2015
- **HQ Location:** Vancouver, BC
- **Twitter:** @GoScalePad (981 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/scalepad/ (235 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 73% Small, 24% Medium

#### What Do G2 Reviewers Say About ScalePad Lifecycle Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users highly recommend the **ease of use** of ScalePad Lifecycle Manager for seamless integration and insights.
- Users value the **seamless integrations** with RMM and PSA tools, enhancing efficiency and support for clients.
- Users value the **centralized asset overview** provided by ScalePad, enhancing visibility and management of warranty information.
- Users value the **intuitive interface** of ScalePad Lifecycle Manager, which enhances efficiency in managing warranties and equipment.
- Users commend the **excellent customer support** from ScalePad Lifecycle Manager, consistently aiding with inquiries and issues.

##### Cons

- Users face **integration issues** that hinder automation and complicate the syncing process with other tools.
- Users desire more **automation and integration features** , expressing frustration over missing functionalities like hardware compatibility checks.
- Users note the **expensive pricing** of ScalePad Lifecycle Manager, which can hinder effective usage and scalability.
- Users find the **inadequate reporting** limits customization, making it hard to tailor dashboards and filter unwanted data.
- Users experience **latency issues** with ScalePad Lifecycle Manager, resulting in delays for asset updates and certificate disposal.

#### What Are Recent G2 Reviews of ScalePad Lifecycle Manager?

**["ScalePad Lifecycle Manager: A Game Changer for Modernizing Our Advisory Practice"](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325)**

**Rating:** 4.5/5.0 stars

_— Chris O._

[Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13053325)

**["Clean Lifecycle Data, Perfect for Proactive QBRs and Upgrade Planning"](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697)**

**Rating:** 4.5/5.0 stars

_— Paul H._

[Read full review](https://www.g2.com/survey_responses/scalepad-lifecycle-manager-review-13051697)

### [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews)

AssetSonar is a comprehensive IT asset and service management platform that provides organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effectively track and optimize their hardware, software, licenses, tickets, and service management processes. By doing so, AssetSonar helps businesses reduce risks, control IT expenditures, improve service delivery, and enhance compliance with regulatory requirements. Targeted primarily at mid-market to enterprise-level IT teams and IT asset managers, AssetSonar addresses common challenges organizations face, such as SaaS sprawl, shadow IT, redundant software licenses, fragmented service workflows, and disconnected asset data. The platform's robust features, including software discovery, license tracking, software normalization, ITSM, and IT Graph context, empower businesses to gain a clearer understanding of their IT landscape. This clarity enables informed decision-making on software use, asset ownership, service impact, and licensing, ultimately leading to cost savings and improved operational efficiency. One of the standout features of AssetSonar is its risk-based patching capabilities. This functionality enables IT teams to identify vulnerabilities in their systems, prioritize them by severity, and take swift action to remediate them. By focusing on the most critical vulnerabilities, organizations can significantly reduce their exposure to security threats and ensure that their systems remain secure and compliant with industry standards. AssetSonar also offers native ITSM capabilities that connect incidents, service requests, approvals, SLAs, knowledge articles, self-service, and automation with live asset and software context. Its integrations with leading MDM, directory, security, and endpoint management tools such as Jamf, Intune, SCCM, and other IT systems help teams centralize operational data and maintain continuous visibility across the IT ecosystem. This not only enhances operational efficiency but also frees up valuable time for IT professionals to concentrate on strategic initiatives that drive business growth. By optimizing the IT asset and service lifecycle, AssetSonar equips organizations with the tools they need to boost team efficiency, resolve requests faster, manage onboarding and offboarding, and make smarter purchasing decisions. Its capabilities in IT asset management, IT service management, software governance, patch management, and automation help businesses maintain complete control over their digital assets as they navigate the complexities of modern IT environments. AssetSonar provides unlimited asset context with the ability to manage unlimited tickets with unlimited agents.

**Average Rating:** 4.5/5.0

**Total Reviews:** 74

#### How Do G2 Users Rate AssetSonar?

- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.8/10 (Category avg: 8.2/10)

#### Who Is the Company Behind AssetSonar?

- **Seller:** [EZO](https://www.g2.com/sellers/ezo)
- **Company Website:** https://ezo.io/
- **Year Founded:** 2011
- **HQ Location:** Carson City, Nevada
- **Twitter:** @EZOsolutions (810 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ezosolutions/ (290 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 73% Medium, 11% Small

#### What Do G2 Reviewers Say About AssetSonar?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized asset tracking** of AssetSonar, which enhances visibility and accountability for asset management.
- Users value the **ease of use** of AssetSonar, praising its seamless integrations and streamlined processes.
- Users appreciate the **superior product quality** of AssetSonar, citing seamless integrations and excellent reporting capabilities.
- Users value the **advanced integrations** with MDMs, enhancing workflow efficiency and simplifying asset management significantly.
- Users value the **responsive customer support** from AssetSonar, making setup and asset management efficient and reliable.

##### Cons

- Users face **filtering issues** in AssetSonar that hinder report generation and complicate data analysis processes.
- Users find the **customization options limited** compared to competitors, hindering tailored workflows and deeper reporting capabilities.
- Users find the **complexity** of AssetSonar challenging initially, often requiring training and support to navigate effectively.
- Users experience **inadequate reporting** with limited flexibility, making it cumbersome to pull necessary data efficiently.
- Users find **limited features** in AssetSonar, particularly in customization and mobile app functionality compared to competitors.

#### What Are Recent G2 Reviews of AssetSonar?

**["Streamlined Asset Tracking with Stellar Support"](https://www.g2.com/survey_responses/assetsonar-review-12121420)**

**Rating:** 5.0/5.0 stars

_— Davd F._

[Read full review](https://www.g2.com/survey_responses/assetsonar-review-12121420)

**["AssetSonar Makes Asset Tracking Simple, Efficient, and Easy to Manage"](https://www.g2.com/survey_responses/assetsonar-review-12405260)**

**Rating:** 4.0/5.0 stars

_— Tonnika R._

[Read full review](https://www.g2.com/survey_responses/assetsonar-review-12405260)

### [Unduit](https://www.g2.com/products/unduit/reviews)

Unduit is the ultimate platform to buy, deploy, manage, track, retrieve, repair, resell, store, and recycle IT assets in 100+ countries. The future of ITaaS and automating all the major IT pain points.

**Average Rating:** 4.8/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Unduit?

- **Ease of Use:** 9.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Unduit?

- **Seller:** [Unduit](https://www.g2.com/sellers/unduit)
- **Year Founded:** 2011
- **HQ Location:** Lisle, US
- **Twitter:** @unduitllc (604 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/unduitwireless (45 employees on LinkedIn®)
- **Ownership:** Unduit LLC

#### Who Uses This Product?

- **Company Size:** 110% Large, 80% Small

#### What Do G2 Reviewers Say About Unduit?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** provided by Unduit, enabling efficient management of IT devices with minimal training.
- Users appreciate the **automation** in Unduit, simplifying IT asset management and enhancing visibility across multiple sites.
- Users value the **clear actionable insights** from Unduit, enhancing efficiency in managing their asset fleet effectively.
- Users appreciate the **excellent product quality** of Unduit, noting its simplicity and effective asset management features.
- Users value the **intuitive data management** of Unduit, facilitating easy onboarding and streamlined device lifecycle processes.

##### Cons

- Users face a **learning curve** that can hinder initial use, though training helps facilitate quicker understanding.
- Users find the **reporting dashboard confusing** and wish for a more user-friendly layout and improved functionality.
- Users feel the **reporting dashboard can be improved** , preferring better presentation and customization options for data exports.
- Users find that the **difficult learning curve** can be challenging for new staff, though training helps alleviate this issue.
- Users feel that the **inadequate reporting** and confusing layout of Unduit hinder their overall experience.

#### What Are Recent G2 Reviews of Unduit?

**["Smarter asset decisions with clear insights and smooth onboarding"](https://www.g2.com/survey_responses/unduit-review-12208403)**

**Rating:** 5.0/5.0 stars

_— Andre L._

[Read full review](https://www.g2.com/survey_responses/unduit-review-12208403)

**["A Practical Solution That Brought Structure and Confidence To our IT Operations"](https://www.g2.com/survey_responses/unduit-review-12088183)**

**Rating:** 5.0/5.0 stars

_— Omar A._

[Read full review](https://www.g2.com/survey_responses/unduit-review-12088183)

### [Josys](https://www.g2.com/products/josys/reviews)

Josys is a modern AI-native identity security and governance platform. Enterprise AI adoption has made identity the fastest-growing attack surface — and the hardest to govern. Josys discovers, governs, and secures every identity - human, machine, and AI agent - across every application in the enterprise. Built on policy-led governance, Josys lets security and IT teams define access policies once and enforce them autonomously: risk is surfaced, access is controlled, and identity threats are remediated in real time, without manual oversight. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest-growing attack surface into an autonomously governed advantage. For more information, visit josys.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate Josys?

- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Josys?

- **Seller:** [Josys Inc.](https://www.g2.com/sellers/josys-inc)
- **Company Website:** https://www.josys.com
- **Year Founded:** 2021
- **HQ Location:** Tokyo, JP
- **LinkedIn® Page:** https://www.linkedin.com/company/josys-inc (200 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Manager, manager
- **Top Industries:** Computer Software, Information Services
- **Company Size:** 72% Medium, 24% Small

#### What Do G2 Reviewers Say About Josys?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Josys, simplifying asset management and enhancing overall IT operations.
- Users value the **easy management** of IT assets and devices, streamlining operations and reducing administrative burden.
- Users appreciate the **intuitive UI** of Josys, which simplifies device and account management effectively.
- Users value the **centralized management** capabilities of Josys, enhancing operational efficiency and resource utilization effectively.
- Users find **efficient device management** in Josys, streamlining operations across numerous PCs and mobile devices.

##### Cons

- Users note the **lack of integration options** and desire for improved stability and meeting customization features.
- Users find the **insufficient information** on device tracking limits their understanding and effective use of Josys.
- Users find **integration issues** with Josys, noting limited support for some SaaS services they wish to use.
- Users find the **limited features** of Josys hinder flexibility, especially regarding meeting options and API availability.
- Users express dissatisfaction with the **limited integrations** available in Josys, seeking more connectivity options with other apps.

#### What Are Recent G2 Reviews of Josys?

**["Centralized SaaS Visibility for Account and License Management"](https://www.g2.com/survey_responses/josys-review-13115069)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Services_

[Read full review](https://www.g2.com/survey_responses/josys-review-13115069)

**["Streamlined User-SaaS Mapping and Account Management in Josys"](https://www.g2.com/survey_responses/josys-review-13121505)**

**Rating:** 5.0/5.0 stars

_— Verified User in Online Media_

[Read full review](https://www.g2.com/survey_responses/josys-review-13121505)

### [Setyl](https://www.g2.com/products/setyl/reviews)

Gain full visibility and control over your IT assets, software licenses, usage, and spend with Setyl. Setyl is an IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors, and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including inventory management and user onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IdP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), business applications (Adobe, Slack, Zoom, etc.), finance solutions, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage, and spend in one centralized platform. • Automate and scale daily IT operations: Simplify asset management, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights, and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2, and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows, and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensure a speedy and straightforward implementation, getting you up and running within an hour. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. Setyl features overview: • IT asset and license inventory • Full asset lifecycle management • SaaS subscription, software application, and license management • Software renewal tracking • License rightsizing • Employee onboarding and offboarding • ISO 27001 and SOC 2 compliance • Vendor management and due diligence • IT spend management and reporting • 100+ native integrations and API access • Fully guided support

**Average Rating:** 4.8/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Setyl?

- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 9.0/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Setyl?

- **Seller:** [Setyl](https://www.g2.com/sellers/setyl)
- **Year Founded:** 2020
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/11460502 (22 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 50% Medium, 28% Small

#### What Do G2 Reviewers Say About Setyl?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Setyl, making asset management and navigation simple and efficient.
- Users find Setyl to be **intuitive and easy to navigate** , enhancing IT management and simplifying asset assignments.
- Users find Setyl's **asset management features** exceptional, simplifying IT tasks and enhancing overall efficiency.
- Users enjoy the **automation features** of Setyl, significantly simplifying asset management and enhancing daily workflows.
- Users praise Setyl's **efficiency** in managing assets, simplifying IT tasks and streamlining workflows effortlessly.

##### Cons

- Users face **integration issues** when importing data from 3rd parties, though fixes have been implemented.
- Users desire a **mobile app** for Setyl, as current mobile functionality is limited and lacks convenience.
- Users note the **missing mobile app** feature for Setyl, limiting access and usability on the go.
- Users wish for better **UX improvement** , specifically noting the absence of a mobile app for easier access.

#### What Are Recent G2 Reviews of Setyl?

**["Seamless Asset Management with Setyl"](https://www.g2.com/survey_responses/setyl-review-12428605)**

**Rating:** 5.0/5.0 stars

_— Pawel T._

[Read full review](https://www.g2.com/survey_responses/setyl-review-12428605)

**["Feature-Rich Asset Management with Top-Class, Responsive Support"](https://www.g2.com/survey_responses/setyl-review-12404196)**

**Rating:** 5.0/5.0 stars

_— Ethan M._

[Read full review](https://www.g2.com/survey_responses/setyl-review-12404196)

### [Genuity](https://www.g2.com/products/genuity/reviews)

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

**Average Rating:** 4.7/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Genuity?

- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Genuity?

- **Seller:** [Genuity](https://www.g2.com/sellers/genuity)
- **Year Founded:** 2017
- **HQ Location:** Glen Ellyn, US
- **Twitter:** @Genuity (7 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18644970/ (22 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 71% Medium, 22% Small

#### What Do G2 Reviewers Say About Genuity?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **integration capabilities** of Genuity, seamlessly connecting help desk, inventory, and contracts with accounting apps.
- Users value the **feature crossover** in Genuity, enhancing efficiency across help desk, inventory, and contracts.
- Users praise the **fast and efficient customer service** of Genuity, meeting all their requirements seamlessly.
- Users appreciate the **fast and efficient customer support** of Genuity, effectively meeting all their needs.
- Users value the **easy integrations** of Genuity, enhancing efficiency across help desk, inventory, and accounting applications.

##### Cons

- Users report **budgeting issues** due to unexpected price increases, complicating their financial management with Genuity.
- Users express concerns over the **unexpected price increase** for Genuity, feeling it’s become prohibitively expensive.
- Users express frustration over the **expensive pricing** of Genuity, noting a shocking 400% increase without warning.
- Users are frustrated by the **high fees** of Genuity, with unexpected price increases impacting their budgets significantly.
- Users note a significant **absence of features** for IT support, limiting functionality for diverse operations.

#### What Are Recent G2 Reviews of Genuity?

**["Geunity: All-in-One Asset, Helpdesk, and Vendor Management"](https://www.g2.com/survey_responses/genuity-review-12813081)**

**Rating:** 5.0/5.0 stars

_— Arnissa B._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12813081)

**["Simple, Reliable Ticketing with Outstanding Support and Great Value"](https://www.g2.com/survey_responses/genuity-review-12627238)**

**Rating:** 5.0/5.0 stars

_— Samuel H._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12627238)

### [USU Software Asset Management](https://www.g2.com/products/usu-software-asset-management/reviews)

USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company's offerings are tailored to meet the specific needs of various stakeholder groups within IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to navigate the complexities of hybrid and multi-cloud environments effectively. Our Product Suite: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management IT Asset Management The product suite includes standalone solutions that address critical operational and financial challenges faced by modern IT departments. For instance, USU IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. With features such as deep vendor optimization intelligence and seamless integration with ServiceNow, organizations can typically reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes. This solution is particularly beneficial for IT departments seeking to streamline their asset management processes. SaaS Management USU SaaS Management is a purpose-built solution that gives organizations complete visibility and control over their SaaS ecosystem. It helps IT, Finance, and Procurement teams reduce costs, improve governance, and streamline renewals by identifying underused, redundant, or unauthorized applications. Key Capabilities: \>\> Auto-discover all SaaS apps, including shadow IT \>\> Monitor usage to eliminate underused licenses \>\> Centralize renewals and contract data \>\> Control access and enforce policies Proven Results: \>\> Save 15–25% on SaaS spend \>\> Reduce tool sprawl and shadow IT \>\> Improve SaaS governance and renewal outcomes Multicloud Monitoring | Observability USU Multicloud Monitoring further enhances operational capabilities by offering real-time visibility into applications, services, and infrastructure. With AIOps-driven event correlation and automated root cause analysis, IT Operations and Site Reliability Engineering (SRE) teams can resolve incidents more swiftly and prevent outages, thereby minimizing user impact. FinOps USU FinOps brings financial visibility and accountability to your cloud environment. It helps teams optimize usage, control budgets, and drive cost-aware decision-making across AWS, Azure, GCP, and hybrid clouds. Key Capabilities: \>\> Real-time cloud cost tracking \>\> Budgeting, forecasting, and alerts \>\> Identify and eliminate idle resources \>\> Enable showback and chargeback Proven Results: \>\> Cut cloud waste by 20–50% \>\> Improve budget accuracy \>\> Align finance and engineering teams Customer Service Knowledge Management USU also provides Customer Service Knowledge Management (CSKM), which enhances support efficiency through an AI-assisted knowledge platform. This tool ensures that content remains consistent and easily maintainable, resulting in reduced handling times and improved customer satisfaction (CSAT) across contact centers and service desks. Overall, USU's solutions focus on delivering practical ROI and measurable efficiency gains. By combining advanced software capabilities with expert advisory support, USU enables organizations to reduce costs, improve performance, and operate confidently in complex IT environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is committed to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape.

**Average Rating:** 4.5/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate USU Software Asset Management?

- **Ease of Use:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10)

#### Who Is the Company Behind USU Software Asset Management?

- **Seller:** [USU](https://www.g2.com/sellers/usu)
- **Company Website:** https://www.usu.com
- **Year Founded:** 2000
- **HQ Location:** Boston, MA
- **LinkedIn® Page:** https://www.linkedin.com/company/usu-solutions-en/00137992 (198 employees on LinkedIn®)
- **Ownership:** ETR: OSP2

#### Who Uses This Product?

- **Top Industries:** Consumer Services, Computer Software
- **Company Size:** 58% Large, 35% Small

#### What Do G2 Reviewers Say About USU Software Asset Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users find USU to be **easy to use** , appreciating its simplicity and effectiveness in managing assets.
- Users highlight the **exceptional quality** of USU, noting its reliability and depth of analysis for effective monitoring.
- Users value the **precision in software license management** of USU, enhancing compliance and optimizing asset utilization.
- Users highly value the **seamless integrations** with RMM and cloud services, enhancing automation and governance significantly.
- Users value the **consistent monitoring experience** across platforms, enhancing analysis and integration with SaaS and cloud services.

##### Cons

- Users find the **initial setup complicated** and feel USU's technical support process needs efficiency improvements.
- Users find the **reporting module inadequate** , making it cumbersome to generate custom or ad-hoc reports efficiently.
- Users feel there are **integration issues** with USU that hinder efficient technical support and problem resolution.
- Users wish for more **automated menu options** in USU to simplify tasks like cleaning up obsolete data.
- Users find the **limited customization** of USU's reporting module frustrating, making ad-hoc reporting cumbersome and time-consuming.

#### What Are Recent G2 Reviews of USU Software Asset Management?

**["Exceptional Reliability and Deep Analysis with Seamless RMM Integration"](https://www.g2.com/survey_responses/usu-software-asset-management-review-12220203)**

**Rating:** 5.0/5.0 stars

_— Darryl S._

[Read full review](https://www.g2.com/survey_responses/usu-software-asset-management-review-12220203)

**["Exceptional Analysis and Customization, Exceeds Expectations"](https://www.g2.com/survey_responses/usu-software-asset-management-review-12209169)**

**Rating:** 5.0/5.0 stars

_— Sergio H._

[Read full review](https://www.g2.com/survey_responses/usu-software-asset-management-review-12209169)

### [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews)

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

**Average Rating:** 4.7/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Device42, A Freshworks Company?

- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Device42, A Freshworks Company?

- **Seller:** [Device42](https://www.g2.com/sellers/device42)
- **Year Founded:** 2010
- **HQ Location:** West Haven, CO
- **Twitter:** @device42 (1,688 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2345405/ (82 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Large, 35% Medium

#### What Do G2 Reviewers Say About Device42, A Freshworks Company?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **clear visibility of IT assets and dependencies** offered by Device42, simplifying tracking and troubleshooting.
- Users appreciate the **ease of use** of Device42, simplifying tracking and troubleshooting of IT assets effortlessly.
- Users value the **productivity improvement** offered by Device42, streamlining asset tracking and troubleshooting effortlessly.
- Users appreciate the **latest trends in asset management** and comprehensive hybrid IT discovery offered by Device42.
- Users value the **efficient tracking** of IT assets and dependencies, streamlining infrastructure management and troubleshooting.

##### Cons

- Users find Device42's **complexity** challenging to navigate initially, particularly for smaller teams during setup.
- Users experience **latency issues** with Device42, particularly during large data transfers, impacting performance and usability.
- Users find the **learning curve steep** , making setup and navigation challenging initially, particularly for smaller teams.
- Users find the **navigation issues** of Device42 challenging, especially during initial setup and for smaller teams.
- Users experience occasional **performance issues** , particularly when managing large data sets or requests.

#### What Are Recent G2 Reviews of Device42, A Freshworks Company?

**["Integrated and Powerful Solution in IT Asset Management"](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079)**

**Rating:** 4.5/5.0 stars

_— osman y._

[Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-11990079)

**["Effortless IT Asset Tracking and Insightful Dependency Mapping"](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407)**

**Rating:** 4.0/5.0 stars

_— Ajay D._

[Read full review](https://www.g2.com/survey_responses/device42-a-freshworks-company-review-12113407)

### [Vivantio](https://www.g2.com/products/vivantio/reviews)

Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems.

**Average Rating:** 4.3/5.0

**Total Reviews:** 294

#### How Do G2 Users Rate Vivantio?

- **Ease of Use:** 8.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Vivantio?

- **Seller:** [Vivantio](https://www.g2.com/sellers/vivantio)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @Vivantio (110 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/563989/ (29 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Outsourcing/Offshoring
- **Company Size:** 58% Medium, 28% Large

#### What Do G2 Reviewers Say About Vivantio?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficiency** of Vivantio, enhancing productivity through automation and effective monitoring of tasks and SLAs.
- Users value the **customizability** of Vivantio, enabling tailored solutions and personalized dashboards for enhanced efficiency.
- Users appreciate the **customization and automation features** of Vivantio, enhancing customer service and workflow efficiency.
- Users praise the **ease of use** of Vivantio, enhancing IT service management and overall team productivity.
- Users praise Vivantio for its **helpful and reliable customer support** , enhancing incident management and service requests effectively.

##### Cons

- Users find a **high learning curve** with Vivantio, requiring extensive self-education and planning for effective use.
- Users report **poor performance** with Vivantio, especially when handling large volumes of tickets and databases.
- Users often experience **slow performance** with Vivantio, especially when handling large ticket volumes or complex cases.
- Users find the **complexity of administration** overwhelming, especially with extensive configurations and slow ticket handling.
- Users find the **inadequate reporting** in Vivantio frustrating, with challenging configurations and limited automation hindering efficiency.

#### What Are Recent G2 Reviews of Vivantio?

**["Powerful ITSM with Deep Configuration, but Pricing and Mobile App Need Improvement"](https://www.g2.com/survey_responses/vivantio-review-11827921)**

**Rating:** 4.0/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/survey_responses/vivantio-review-11827921)

**["Versatile Service Management Platform That Boosts Productivity, But Initial Set Up May take time"](https://www.g2.com/survey_responses/vivantio-review-11939774)**

**Rating:** 4.5/5.0 stars

_— Satish K._

[Read full review](https://www.g2.com/survey_responses/vivantio-review-11939774)

### [ALVAO Asset Management](https://www.g2.com/products/alvao-asset-management/reviews)

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑time discovery via network monitoring systems, Agent, SNMP, Intune, and SCCM integration, it simplifies audits, optimizes licenses (including Microsoft 365), and supports compliance with Cyber Essentials, NIST, NIS2, and DORA. A visual CMDB maps dependencies for faster incident resolution and change planning, helping IT teams stay efficient, compliant, and cost-effective. For more information visit www.alvao.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate ALVAO Asset Management?

- **Ease of Use:** 8.7/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Asset Policy Management:** 8.8/10 (Category avg: 8.2/10)

#### Who Is the Company Behind ALVAO Asset Management?

- **Seller:** [ALVAO](https://www.g2.com/sellers/alvao)
- **Year Founded:** 1999
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 65% Medium, 31% Large

#### What Do G2 Reviewers Say About ALVAO Asset Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **clarity and organization** provided by ALVAO Asset Management, enhancing their asset tracking capabilities.
- Users find ALVAO Asset Management to be **very easy to use** , facilitating smooth experiences and efficient asset management.
- Users value the **user-friendly interface** of ALVAO Asset Management, enhancing ease of navigation and efficiency.
- Users value the **automation capabilities** of ALVAO Asset Management, enhancing efficiency and transforming asset management processes.
- Users value the **flexible customization options** in ALVAO Asset Management, enhancing their asset management experience effectively.

##### Cons

- Users find the **missing features** in ALVAO's web app limit functionality and impact data usability and customization.
- Users find the **poor interface design** of ALVAO Asset Management makes navigation and customization challenging and frustrating.
- Users find the **lack of SSO support** and the slightly cumbersome app experience frustrating and limiting.
- Users find ALVAO Asset Management to be a **slightly cumbersome app** and it lacks SSO support.
- Users find the app **slightly cumbersome** , and the lack of SSO support limits its usability.

#### What Are Recent G2 Reviews of ALVAO Asset Management?

**["FNB"](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)**

**Rating:** 5.0/5.0 stars

_— Marian C._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)

**["Powerfull asset management solution"](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)**

**Rating:** 5.0/5.0 stars

_— Petr K._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)

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