Best Guest Messaging Software - Page 3

Whistle

Whistle is ranked #1 out of 40+ platforms in the world and the only platform that's achieved Amazon's Travel & Hospitality Competency. Whistle's all-in-one contactless messaging platform is trusted by 10,000+ hoteliers from big brands to independent boutiques around the world. Whistle offers instant property management system integrations, fully-automated messaging, team and task management, upsell features, translations, and more. TryWhistle.com for 30 days free!

Average Rating: 4.0/5.0

Total Reviews: 1

ZuZapp

Zuzapp enables hoteliers to affordably deliver an enhanced and differentiated experience for their guests before, during and after their stay.

Average Rating: 3.5/5.0

Total Reviews: 1

Aiello GuestWeb

GuestWeb is a mobile AI concierge that extends hospitality directly to guests' smartphones. Accessible instantly via QR code with no app download required, it gives guests 24/7 access to services, information, and bookings through a web interface. Supporting over 58 languages, GuestWeb enables natural interaction, reducing front desk calls while driving revenue through effortless dining, spa reservations, and more. For hoteliers, it replaces static printed directories with a dynamic digital platform, allowing for real-time updates and printing cost reductions. Fully customizable and integrated with hotel systems, GuestWeb enhances engagement while supporting modern, sustainable operations.

Airreply

Airreply is an AI-powered WhatsApp assistant that automates guest communication for short-term rentals. Operating 24/7, it responds to inquiries within seconds, providing property-specific details like WiFi credentials, access codes, house rules, and local tips. Supporting English, French, and Spanish, it ensures multilingual assistance. Complex inquiries are forwarded to hosts via hybrid automation, allowing manual control over sensitive conversations. A centralized dashboard streamlines guest interactions, helping hosts monitor communication and address issues proactively. With rapid response times, Airreply aids in maintaining Airbnb Superhost status. Setup takes about five minutes, and subscription tiers accommodate multiple properties.

ALICE Guest Messaging

Give your guests the luxury to choose how they want to communicate with your hotel, while giving your staff one single system to manage it all.

Automatic Upselling

Runnr.ai's Automatic Upselling solution is designed to enhance revenue for the hospitality industry by seamlessly integrating relevant upsell offers into guest communications. By proactively promoting services such as breakfast, late check-outs, and parking within guest conversations, the system generates up to €50 extra revenue per room per month. This approach not only boosts income but also enriches the guest experience by providing timely and pertinent offers.

BotShot Heda

BotShot Heda is a digital feedback system which helps you take feedback through multiple communication channels at various touchpoints like during guest check-in, check-out, at restaurants, etc. BotShot Heda offers automated hospitality feedback solutions that helps analyze the responses to study trends and improve services, - Post Stay Surveys: Collect and view all guest feedbacks, reviews, responses, comments, and concerns with Heda - Instant Feedback: Get clear insight into what your guests are saying at your fingertips. - Live Messaging: Drive more return-on-investment by solving guest issues and offer immediate resolution

Bowo

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With digital concierge services into a Guest App, a Communication Hub, and a CRM, Bowo brings unparalleled value to every guest's journey. Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo. Contact : Jonathan Cheniere +33 6.25.32.54.64 / jon@bowo.fr / Visit our website: https://www.bowo.fr/en

Chambre

Digital Concierge and feedback system, Guest request management and room automation software for hotels

Chatotelle

Chatotelle is an AI-powered WhatsApp concierge and guest ticketing platform for independent and boutique hotels. Guests message the hotel's WhatsApp number with requests — housekeeping, room service, maintenance, local recommendations. The AI understands the request, replies naturally, and routes it as a ticket to the right department. For hotel staff Everything runs through a simple dashboard: open tickets, live guest conversations, full override control. Staff can take over from the AI at any time. Built for hospitality, not generic Understands room service menus, department hours, local attractions, and hotel-specific policies out of the box — not a repurposed general-use chatbot. Pricing Usage-based per session, no monthly fees. Credits never expire.

CogniVis

AI tools & agents specialized for hotels and hospitality industry.

Connect Mobile

Guests expect service and communication. Connect with them through mobile devices before, during and after their stay.

EasyWay

FrontDesk

FrontDesk.help is Voice Based Phone AI Guest Support for Vacation Rental Property owners, co-hosts and Managers. Answers and Handles Guest Support Calls 24/7 - So You Don't Have to. It is trained on over 10 years of actual guest support calls and the specific details of your property. Smarter than staffing and cheaper than payroll. Capable of handling complex calls, including lock-outs, electronic lock support, Wifi connection issues and technical support, maintenance issues, housekeeping issues - in short everything a guest might encounter during a stay. Instant answers, 24/7. Knowledgeable, accountable and reliable. Maintain a great guest experience, while avoiding escalations to channel providers, freeing you to focus on growing your business.

Fuel AI-Powered CRM

Fuel AI-Powered CRM is an advanced, AI-driven cross-channel marketing platform designed specifically for the hospitality industry. It enables hotels to enhance guest engagement through personalized, timely marketing campaigns across multiple channels, including email and SMS. By aggregating guest data from various touchpoints, the platform provides a comprehensive view of each guest, facilitating tailored communication throughout the entire guest journey. Key Features and Functionality: - Flexible Segmentation and Targeting: Utilize real-time data to create automated, targeted campaigns based on guests' potential value, stay history, and spending habits. - Custom Messaging Throughout the Guest Journey: Deliver personalized messages at every stage, from pre-arrival instructions to post-stay surveys, enhancing the overall guest experience. - Easy Drag-and-Drop Templates: Design professional email templates effortlessly with a user-friendly interface, requiring no technical expertise. - Intelligent Profiling: Combine attributes such as message engagement, website behavior, and PMS information to create a unified customer view, enabling true one-to-one marketing. - Predictive Send Time Optimization: Ensure messages reach guests at optimal times based on their past interactions, increasing engagement rates. Primary Value and Solutions Provided: Fuel AI-Powered CRM addresses the challenge of fragmented guest data by consolidating information from various systems into a single, actionable profile. This integration allows hotels to execute personalized marketing strategies that resonate with individual guests, leading to increased engagement, loyalty, and revenue. By automating routine tasks and providing actionable insights, the platform streamlines marketing efforts, enabling hoteliers to focus on delivering exceptional guest experiences.