Best Guest Messaging Software - Page 3

StayScan

AI-powered digital guest guidebooks for short-term rental hosts. Create your guidebook in 60 seconds and let Staya answer guest questions 24/7. StayScan is an affordable AI-powered digital guest guidebook built for Airbnb hosts, vacation rentals, short-term rentals, hotels, and property managers. Create a professional, mobile-friendly guest guidebook in as little as 60 seconds by simply adding or pasting your property information. StayScan turns your house rules, check-in instructions, Wi-Fi details, FAQs, local recommendations, and guest information into an easy-to-share digital guidebook. Each guidebook can also include Staya, your own AI guest assistant, giving guests a simple way to find answers and get help with common questions 24/7, even when the host is unavailable. Hosts can share their guidebook through a simple link or QR code, making it easy for guests to access everything they need before and during their stay. StayScan helps hosts reduce repetitive messages, improve the guest experience, promote local recommendations, and provide consistent information across properties. With simple setup, affordable pricing, AI-powered assistance, and no app required for guests, StayScan gives hosts a practical alternative to expensive or complicated guest communication and guidebook platforms. Key features include: • AI-powered guidebook creation • Staya AI guest assistant • House rules, FAQs, Wi-Fi and check-in information • Local recommendations and property information • Mobile-friendly guest experience • Shareable guidebook links and QR codes • Support for multiple properties • Easy setup with no technical skills required • Affordable plans designed for independent hosts and property managers StayScan helps hosts spend less time answering the same guest questions and more time running their property.

Average Rating: 4.5/5.0

Total Reviews: 1

SynXis Guest Experience

The industry‚ only fully-integrated, unified view of your guest

Average Rating: 4.5/5.0

Total Reviews: 1

Whistle

Whistle is ranked #1 out of 40+ platforms in the world and the only platform that's achieved Amazon's Travel & Hospitality Competency. Whistle's all-in-one contactless messaging platform is trusted by 10,000+ hoteliers from big brands to independent boutiques around the world. Whistle offers instant property management system integrations, fully-automated messaging, team and task management, upsell features, translations, and more. TryWhistle.com for 30 days free!

Average Rating: 4.0/5.0

Total Reviews: 1

ZuZapp

Zuzapp enables hoteliers to affordably deliver an enhanced and differentiated experience for their guests before, during and after their stay.

Average Rating: 3.5/5.0

Total Reviews: 1

Aiello GuestWeb

GuestWeb is a mobile AI concierge that extends hospitality directly to guests' smartphones. Accessible instantly via QR code with no app download required, it gives guests 24/7 access to services, information, and bookings through a web interface. Supporting over 58 languages, GuestWeb enables natural interaction, reducing front desk calls while driving revenue through effortless dining, spa reservations, and more. For hoteliers, it replaces static printed directories with a dynamic digital platform, allowing for real-time updates and printing cost reductions. Fully customizable and integrated with hotel systems, GuestWeb enhances engagement while supporting modern, sustainable operations.

Airreply

Airreply is an AI-powered WhatsApp assistant that automates guest communication for short-term rentals. Operating 24/7, it responds to inquiries within seconds, providing property-specific details like WiFi credentials, access codes, house rules, and local tips. Supporting English, French, and Spanish, it ensures multilingual assistance. Complex inquiries are forwarded to hosts via hybrid automation, allowing manual control over sensitive conversations. A centralized dashboard streamlines guest interactions, helping hosts monitor communication and address issues proactively. With rapid response times, Airreply aids in maintaining Airbnb Superhost status. Setup takes about five minutes, and subscription tiers accommodate multiple properties.

ALICE Guest Messaging

Give your guests the luxury to choose how they want to communicate with your hotel, while giving your staff one single system to manage it all.

Automatic Upselling

Runnr.ai's Automatic Upselling solution is designed to enhance revenue for the hospitality industry by seamlessly integrating relevant upsell offers into guest communications. By proactively promoting services such as breakfast, late check-outs, and parking within guest conversations, the system generates up to €50 extra revenue per room per month. This approach not only boosts income but also enriches the guest experience by providing timely and pertinent offers.

Base360

Base360 is a property management system (PMS) for short-term rental operators, with an AI autopilot for guest communication and daily operations. It replaces a stack of separate tools with one platform for channels, bookings, guest messages, check-in, cleaning, maintenance, pricing and finance. The AI handles routine work, and the team decides where a person steps in. AI AUTOPILOT • Pricing with Claude: Base360 runs its own MCP server, so Claude can read occupancy, rates and finance, recommend changes and save the prices the team approves. Prices move at most 10% a day and 20% a week; bigger changes go to a person. PriceLabs is also supported. • AI Agents: A visual workflow builder for automations such as welcome messages, pre-check-in reminders, early check-in approvals, voice agents and no-show checks. • Unified Inbox: WhatsApp, Airbnb, Booking.com, email, SMS and phone calls in one inbox, each conversation next to its booking. AI answers from the house manual and knowledge base in the guest's language, picks up calls nobody answers and hands urgent issues to the team. FOR PROPERTY MANAGERS • CRM: For guest leads and landlord acquisition. Enquiries from email, WhatsApp, Instagram, SMS and calls land in one CRM inbox, where AI replies and tags each lead, with guest and landlord pipelines, city team tasks, UTM tracking and AI follow-ups. • Marketing: Dynamic segments, email and WhatsApp campaigns, coupons and length-of-stay discounts. • Owner Statements and Finance: Monthly owner statements built from each management contract, itemising commission, VAT and expenses, plus portfolio performance, profit and loss and bank reconciliation. • Short Lets and Long Lets: Tenancies sit in their own workspace beside short lets, with terms, rent schedules, deposits, overdue rent alerts, documents and expiry reminders. CORE PLATFORM FEATURES: • Pre-Arrival and Upsells: Every booking gets its own check-in link. The guest adds their details, uploads an ID that AI checks against a selfie, pays a deposit or damage waiver and buys extras such as early check-in. Door codes are released only when the steps are done. Works with lockboxes, KeyNest, smart locks and Xentra. • Cleaning and Maintenance: Every checkout becomes a clean that moves when the booking changes. Cleaners work from their own link with no app or login, check each room with photos and report problems, which become repair tasks with status, parts and who pays. • Channel Management: Connects Airbnb, Booking.com, Vrbo, Expedia, Google Hotel Ads, Agoda and Trip.com through Channex, with ten channels built in and more opened on request. • Multi-Calendar and Reservations: One calendar for every property and channel, plus tools to quote new stays, send booking and extension links, relocate guests and approve calendar blocks. • Reputation: A dashboard that tracks property ratings across platforms. • Team and Access: Roles, permissions and property or city access for each team member. BUILT FOR • Short-term rental operators, from a handful of homes to multi-city portfolios. • Property management companies working for landlords, including mixed short-let and long-let portfolios. Base360 is built by the team behind The Flex, a short-term rental operator running homes since 2019.

BotShot Heda

BotShot Heda is a digital feedback system which helps you take feedback through multiple communication channels at various touchpoints like during guest check-in, check-out, at restaurants, etc. BotShot Heda offers automated hospitality feedback solutions that helps analyze the responses to study trends and improve services, - Post Stay Surveys: Collect and view all guest feedbacks, reviews, responses, comments, and concerns with Heda - Instant Feedback: Get clear insight into what your guests are saying at your fingertips. - Live Messaging: Drive more return-on-investment by solving guest issues and offer immediate resolution

Bowo

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With digital concierge services into a Guest App, a Communication Hub, and a CRM, Bowo brings unparalleled value to every guest's journey. Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo. Contact : Jonathan Cheniere +33 6.25.32.54.64 / jon@bowo.fr / Visit our website: https://www.bowo.fr/en

Brief First

Brief First is a guest experience page independent restaurants add to their own menu link or table QR code. The free tier gives every guest a way to ask menu questions, share private feedback with management in real time, send praise straight to the kitchen, and raise a hand for their server — no app, no card, no AI. The paid tier adds an AI host that answers menu and allergen questions honestly in any language, gathers guest requests like extra napkins or water, and — when a venue turns it on — relays table orders to staff through a simple in-conversation order pad; Brief First never processes payment. Returning guests can choose to be remembered by marking their own words on the page; nothing is written on their behalf. Restaurant owners get a dashboard showing every piece of feedback and request in real time, plus an assistant that helps draft menu items and specials. Pricing is usage-based and published, with no sales call required.

Chambre

Digital Concierge and feedback system, Guest request management and room automation software for hotels

Chatotelle

Chatotelle is an AI-powered WhatsApp concierge and guest ticketing platform for independent and boutique hotels. Guests message the hotel's WhatsApp number with requests — housekeeping, room service, maintenance, local recommendations. The AI understands the request, replies naturally, and routes it as a ticket to the right department. For hotel staff Everything runs through a simple dashboard: open tickets, live guest conversations, full override control. Staff can take over from the AI at any time. Built for hospitality, not generic Understands room service menus, department hours, local attractions, and hotel-specific policies out of the box — not a repurposed general-use chatbot. Pricing Usage-based per session, no monthly fees. Credits never expire.

CogniVis

AI tools & agents specialized for hotels and hospitality industry.