Best Field Service Management Software - Page 5

How Many Field Service Management Software Products Does G2 Track?

Total Products under this Category: 1,329

Category Stats (Sep 2026)

  • Average Rating: 4.42/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Field Ascend (+1.39%) - Among all products in this category, Field Ascend recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Field Service Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 29,800+ Authentic Reviews
  • 1,329+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Field Service Management Software

G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, ServiceNow Field Service Management, Field Nation, Connecteam, Jotform, SAP Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=connecteam&focus%5B%5D=jotform&focus%5B%5D=sap-field-service-management&focus%5B%5D=housecall-pro)

Sera

Sera Systems, located in Grapevine, TX,  is a full-suite Field Service Management software solution built to ensure each job is profitable. Sera was created with the basic principle of helping small to mid-size HVAC, Plumbing, and other Home Service residential contractors reduce the chaos of running a Home Service business while: • Identifying financial gaps • Learn their business at a deeper level • Streamline processes • Reduce burden and employee stress levels Sera's powerful, yet simple-to-use platform consists of three core components, an automated Admin Portal, industry-first Customer Hub, and an intuitive Tech App. The core components work together in real-time so contractors always have current data around KPIs, job time efficiency, and memberships. Our satisfaction comes from your success, which is why Sera's clients average a net profit increase of 52% in their first six months of launching Sera, as well as a 90% increase in their tech efficiency rate. 

Average Rating: 4.3/5.0

Total Reviews: 59

How Do G2 Users Rate Sera?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.0/10)
  • Roles: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.4/10)
  • Location: 8.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Sera?

  • Seller: Sera Systems
  • Year Founded: 2018
  • HQ Location: Grapevine, Texas
  • Twitter: @SystemsSera
    9 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Consumer Services
  • Company Size: 78% Small, 20% Medium

What Do G2 Reviewers Say About Sera?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Sera, enhancing efficiency for management and technicians alike.
  • Users appreciate the smart scheduling features of Sera, enabling efficient planning and real-time tracking for their teams.
  • Users appreciate the user-friendly interface of Sera, enjoying its lightweight design and easy navigation for all tasks.
  • Users appreciate the convenience of Sera, enjoying its lightweight design and effortless navigation.
  • Users commend Sera for their exceptional customer support and dedication to client needs, fostering a positive experience.
Cons
  • Users express frustration with the complex setup of Sera, citing slow performance and unresponsive support during onboarding.
  • Users frequently experience connectivity issues with Sera, causing frustration and hindering overall performance.
  • Users express frustration with Sera's mobile app crashes and performance issues, impacting overall usability and experience.
  • Users report poor customer support, often feeling ignored and frustrated when seeking assistance with Sera.
  • Users express frustration with poor integration in Sera, citing slow tech, crashes, and unresponsive support.

What Are Recent G2 Reviews of Sera?

BuildOps

BuildOps is an all-in-one operations platform for commercial MEP contractors—HVAC, mechanical, refrigeration, electrical, and plumbing—bringing dispatch, estimating, invoicing, service, projects, and reporting into one system. A single source of truth unifies office and field data, metrics, and work history. Projects flow seamlessly into service: as-built equipment becomes asset records that power service agreements, scheduling, dispatch, billing, and documentation. Smarter scheduling comes from a live planning board with technician skills, certifications, location, and availability—plus intelligent recommendations and drag-and-drop dispatch to handle emergencies, multi-day work, and long-term planning. Field teams stay audit-ready with photos, videos, and PDFs attached directly to quotes, invoices, and assets, while automated workflows keep work orders, customer data, and billing in sync across project and service. The result: predictable maintenance, stronger recurring revenue, protected margins, and a end-to-end support from the building phase to ongoing service.

Average Rating: 4.2/5.0

Total Reviews: 71

How Do G2 Users Rate BuildOps?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
  • Roles: 7.3/10 (Category avg: 8.7/10)
  • Analytics: 7.8/10 (Category avg: 8.4/10)
  • Location: 7.0/10 (Category avg: 8.5/10)

Who Is the Company Behind BuildOps?

  • Seller: BuildOps
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Santa Monica, CA 90404, US
  • Twitter: @GoBuildOps
    502 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    616 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction
  • Company Size: 48% Small, 41% Medium

What Do G2 Reviewers Say About BuildOps?

AI-generated summary from verified user reviews

Pros
  • Users find BuildOps to be incredibly easy to use, significantly enhancing operational efficiency and dispatching capabilities.
  • Users value the extensive features of BuildOps, enhancing workflow and overall efficiency in their daily tasks.
  • Users praise the exceptional customer support of BuildOps, highlighting responsiveness and helpfulness in enhancing their experience.
  • Users value the centralization of BuildOps, enabling seamless collaboration and easy access for both office and field teams.
  • Users value the user-friendly interface of BuildOps, which simplifies workflows and enhances team collaboration.
Cons
  • Users feel that improvement is needed in the PO module and audit/version control features for better functionality.
  • Users report frequent update issues causing delays, unclear changes, and limitations in data input and system integration.
  • Users struggle with the learning curve of BuildOps, finding the platform unintuitive and challenging for techs to adapt.
  • Users find the limited features of BuildOps particularly frustrating, affecting overall usability and integration with their needs.
  • Users express concerns about limited customization in BuildOps, affecting usability and integration with existing systems.

What Are Recent G2 Reviews of BuildOps?

What Are G2 Users Discussing About BuildOps?

WorkMax Complete Suite

WorkMax centralizes time, quantities, and resources to understand productivity, forecast results and capture earned value. Manage real-time progress, cost and productivity to increase margins by 17%+. Plan, execute, and analyze past, present and future projects with interoperability to estimating, scheduling, project management, finance and owners. WorkMax centralizes Time, Quantity and Resources with unified production pacing. Centralized progress, time and productivity reduces the need for multiple solutions while leveraging existing ERP and construction management solutions for enterprise-wide interoperability.

Average Rating: 4.5/5.0

Total Reviews: 26

How Do G2 Users Rate WorkMax Complete Suite?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Roles: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.4/10)
  • Location: 9.4/10 (Category avg: 8.5/10)

Who Is the Company Behind WorkMax Complete Suite?

Who Uses This Product?

  • Top Industries: Construction
  • Company Size: 59% Medium, 37% Small

What Are Recent G2 Reviews of WorkMax Complete Suite?

What Are G2 Users Discussing About WorkMax Complete Suite?

ArcGIS Field Maps

ArcGIS Field Maps is a comprehensive mobile application designed to enhance field operations by integrating data-driven maps and mobile forms. It enables field workers to efficiently collect and edit data, locate assets and information, and share their real-time locations. Built on the ArcGIS platform, it ensures seamless data sharing between field and office personnel, promoting consistency and accuracy across the organization. Key Features and Functionality: - Streamlined Field Workflows: Consolidates various field tasks into a single app, replacing paper-based processes and disparate tools. Users can configure the app to match specific workflows, providing preconfigured maps and forms on mobile devices for accurate and efficient task completion. - Empowered Mobile Workforce: Offers secure, 24/7 access to organizational ArcGIS maps, ensuring field workers have the most current information. The app allows for easy asset location, data annotation, and sharing of findings, even in offline environments. - Real-Time Data Access: Enhances data accuracy by eliminating errors from manual transcription and transfer. New or updated data is automatically integrated into the ArcGIS system, making it accessible organization-wide. - Transparency in Field Activities: Provides real-time location awareness of field personnel, enabling quick adaptation to changing circumstances. Location tracking analysis verifies work details and identifies movement patterns to optimize efficiency. - Quick and Easy Deployment: Available for download from major app stores, the app supports multiple capabilities in one download. Its intuitive design allows field workers to become productive with minimal training. Primary Value and User Solutions: ArcGIS Field Maps addresses the challenges of managing field operations by providing a unified platform that enhances efficiency, accuracy, and collaboration. By integrating various field tasks into a single application, it reduces the complexity and errors associated with traditional methods. The app ensures that field workers have up-to-date information and tools, leading to improved decision-making and operational transparency. Its seamless integration with the ArcGIS platform allows organizations to maintain consistent data across all departments, bridging the gap between field and office operations.

Average Rating: 4.3/5.0

Total Reviews: 47

How Do G2 Users Rate ArcGIS Field Maps?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.0/10)
  • Roles: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.4/10)
  • Location: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind ArcGIS Field Maps?

  • Seller: Esri
  • Year Founded: 1969
  • HQ Location: Redlands, CA
  • Twitter: @Esri
    188,738 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,396 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Utilities, Environmental Services
  • Company Size: 58% Medium, 38% Small

What Do G2 Reviewers Say About ArcGIS Field Maps?

AI-generated summary from verified user reviews

Pros
  • Users value the easy field data management in ArcGIS Field Maps, simplifying mapping and syncing processes.
  • Users commend the ease of use of ArcGIS Field Maps for field visits and data capture.
  • Users find the easy access for field visits and data capture with ArcGIS Field Maps to be highly beneficial.
  • Users find the real-time data synchronization with ArcGIS Online enhances field data capturing and mapping efficiency.
Cons
  • Users experience connectivity issues that hinder performance, especially during large data transmission and require stable internet access.
  • Users find the learning curve steep, especially with high costs and challenges during data transmission.
  • Users find the high subscription cost of ArcGIS Field Maps challenging for newcomers, impacting their overall experience.

What Are Recent G2 Reviews of ArcGIS Field Maps?

What Are G2 Users Discussing About ArcGIS Field Maps?

ServiceBox

ServiceBox is the leader in Field Service Management. No matter what industry you work in, ServiceBox’s software and app can help you run a more efficient business and increase your bottom line. ServiceBox was originally designed for the Plumbing and Heating (HVAC) industry, but over the years we've grown to become a full feature software for service companies of all industries. This includes electrical contractors, HVAC contractors, plumbing contractors, duct cleaning companies, security companies, water treatment companies, industrial maintenance companies, heavy-duty mechanics, pest control companies, roofing contractors, handyman services, and carpenters. ServiceBox allows these companies to manage their business workflow of Quoting, Work Orders, Scheduling, Maintenance, Invoicing, Payments, Timesheets, and Accounting Integration. WOW YOUR CUSTOMERS Our Customer Information Management Software allows you to create a great customer experience that will increase your repeat business. STREAMLINE YOUR WORKFLOW MANAGEMENT ServiceBox is a powerful cloud-based job management software system designed to streamline and track all processes from the initial quote, through to final invoicing. TIME TRACK WITH EASE Record labour on the go, your field team can simply track their time on the job from their phone or device, and the data flows through to their timesheet. GET PAID FASTER Create quotes and invoices quickly and send them to your customers instantly. You can even sync with your account software QuickBooks, QuickBooks Online, and Sage 50. MAXIMIZE EFFICIENCY Say goodbye to paper-shuffling between teams, wasted admin hours, and time-consuming paper schedules. With ServiceBox you’ll be able to maximize your billable hours, minimize risks such as missed invoices and enhance customer service opportunities.

Average Rating: 4.9/5.0

Total Reviews: 14

How Do G2 Users Rate ServiceBox?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Roles: 9.8/10 (Category avg: 8.7/10)
  • Analytics: 9.5/10 (Category avg: 8.4/10)
  • Location: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind ServiceBox?

  • Seller: Jobbox Software
  • Year Founded: 2012
  • HQ Location: Regina, SK
  • Twitter: @getservicebox
    77 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction
  • Company Size: 100% Small

What Are Recent G2 Reviews of ServiceBox?

What Are G2 Users Discussing About ServiceBox?

Mapsly

Mapsly is a CRM-native field sales and field service software that combines route optimization, territory management, and sales mapping for field teams. Mapsly supports multi-day and multi-user route optimization, making it ideal for growing field teams managing complex territories, overnight trips, and coordinated schedules. 🚗 Advanced Route Optimization - Multi-day, multi-user route optimization for entire teams in one run - Truck-aware navigation for commercial vehicles - Long-haul routes with overnight stops - Routing-aware calendar with travel times - Visit scenario modeling - Up to 1,000 stops per optimized route Mapsly helps field sales reps and field service teams reduce drive time, increase visit capacity, and improve route efficiency. 🗺️ Interactive Maps & Prospecting - Interactive CRM-powered map with customizable markers, labels, and pop-ups - Sales prospecting and lead mapping via local business search - Visual territory management with auto-assignment by custom criteria - 50,000+ US Census demographic layers (US only) - Weighted heat maps and isochrones - Embeddable and shareable interactive maps for teams, partners, and customer portals Teams can explore customer data on the map, identify nearby prospects, analyze territories, and share interactive maps across their organization and with partners. 📍 Field Execution & Check-In - Configurable check-ins with geofencing - Real-time location tracking and movement history - Adaptive mobile forms with conditional logic - Photo, signature, and document capture from the field - Mobile apps for iOS and Android - Real-time CRM data sync Field reps can plan routes, check in on-site, complete forms, and automatically sync activities with the CRM — eliminating manual administrative work. 🔗 CRM Integration & Data Sync Mapsly works as a CRM-native platform that synchronizes accounts, contacts, deals, tickets, and custom objects in real time. Teams can manage routes, territories, prospecting, and field visits directly on top of their CRM data. Mapsly integrates with HubSpot, Salesforce, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Zendesk, Thryve, monday.com, Airtable, Smartsheet, and Google Sheets. ⚙️ No-Code Automation Mapsly includes a powerful no-code automation suite that triggers workflows based on location visits, form submissions, or CRM updates — helping automate field operations without engineering resources. 🔐 Enterprise-Grade Security Mapsly is SOC 2 Type II certified, GDPR compliant, and HIPAA compliant, supporting organizations that require strong data security and regulatory compliance. 🏆 Trusted by 3,000+ Teams Worldwide Mapsly serves B2B sales operations, field service organizations, and revenue teams across industries including SaaS, automotive, pharma, real estate, retail execution, distribution, professional services, and consumer goods. 🚀 Onboarding & Support Every Mapsly subscription includes: - 24/7 live chat support - Free implementation services - Live training sessions - Custom automation built for you at no cost Mapsly is ideal for field sales teams, field service operations, and multi-location businesses that need advanced route planning, CRM-integrated mapping, territory management, and scalable field team management.

Average Rating: 4.2/5.0

Total Reviews: 55

How Do G2 Users Rate Mapsly?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Roles: 5.8/10 (Category avg: 8.7/10)
  • Analytics: 6.8/10 (Category avg: 8.4/10)
  • Location: 6.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Mapsly?

Who Uses This Product?

  • Top Industries: Automotive, Manufacturing
  • Company Size: 64% Small, 36% Medium

What Do G2 Reviewers Say About Mapsly?

AI-generated summary from verified user reviews

Pros
  • Users find Mapsly easy to use, enabling quick check-ins and efficient account management with minimal instruction.
  • Users appreciate the excellent customer support from Mapsly, which includes quick responses and custom solutions.
  • Users value the user-friendly interface of Mapsly, making location checks and account management quick and efficient.
  • Users appreciate the seamless CRM integration of Mapsly, enhancing efficiency and productivity for field teams.
  • Users appreciate the mapping capabilities of Mapsly, enabling efficient routes and effective data communication for sales teams.
Cons
  • Users find the learning curve steep due to the complexity and technicality of Mapsly's many features.
  • Users report mapping issues with Mapsly, including slow loading times and redundant features that hinder workflow efficiency.
  • Users experience slow performance with Mapsly, especially when handling large data volumes on lower-end devices.
  • Users experience slow loading times with Mapsly, especially when location services are inactive, hindering workflow efficiency.
  • Users find the difficult setup of Mapsly challenging, requiring hands-on training to fully acclimate to the system.

What Are Recent G2 Reviews of Mapsly?

TEGRAL

TEGRAL is the world's leading Field Service Management App, designed to streamline and enhance every aspect of field operations. With its intuitive interface and powerful functionality, TEGRAL simplifies scheduling, dispatching, and real-time communication, driving unparalleled efficiency and customer satisfaction. Tailored for any size business, TEGRAL makes your field service seamless and ahead of the curve.

Average Rating: 4.9/5.0

Total Reviews: 21

How Do G2 Users Rate TEGRAL?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.0/10)
  • Roles: 9.4/10 (Category avg: 8.7/10)
  • Analytics: 9.5/10 (Category avg: 8.4/10)
  • Location: 9.3/10 (Category avg: 8.5/10)

Who Is the Company Behind TEGRAL?

Who Uses This Product?

  • Company Size: 48% Medium, 29% Large

What Do G2 Reviewers Say About TEGRAL?

AI-generated summary from verified user reviews

Pros
  • Users commend the outstanding customer support of TEGRAL, noting its responsiveness and helpfulness in resolving issues.
  • Users find TEGRAL's ease of use impressive, benefiting from its intuitive interface and excellent customer support.
  • Users highlight the user-friendly interface of TEGRAL, making it easy to navigate and operate.
  • Users value the easy integration of the TEGRAL Med app, appreciating its compatibility with various systems.
  • Users commend the tracking efficiency of TEGRAL, allowing easy access to even old information effortlessly.

What Are Recent G2 Reviews of TEGRAL?

Service Autopilot

Service Autopilot is a scheduling software for small business owners puts your service company on autopilot by managing scheduling, routing, field service scheduling and communication, service business marketing, billing, call center, service tickets, finances and much more.

Average Rating: 3.7/5.0

Total Reviews: 20

How Do G2 Users Rate Service Autopilot?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Roles: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.4/10)
  • Location: 9.5/10 (Category avg: 8.5/10)

Who Is the Company Behind Service Autopilot?

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 67% Small, 48% Medium

What Are Recent G2 Reviews of Service Autopilot?

What Are G2 Users Discussing About Service Autopilot?

Apptivo

Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes. Manage nearly any business task using Apptivo's Apps, from sales & marketing, to billing & support, and everything in between. With Apptivo there is no per-app pricing, get access to the entire platform starting at just $10 monthly per user. Whether you use Apptivo for a single app, or to manage your entire business, it will deliver incredible value to the entire organization. Our apps cover the complete customer life cycle:

Marketing - Create targeted lists of contacts, build & deliver email campaigns, and track analytics.
Sales - Complete CRM capability with robust contact management, sales pipeline, automation, and reporting.
Help Desk - A powerful ticketing system with email integration, web portal, and time tracking.
Project Management - Manage project schedules via gantt charts, track time & milestones, and invoice for effort spent.
Field Service - Work order assignment & dispatching, mobile photo, time, and materials capture, and billing.
Quoting & Billing - Build professional quotes & email them to your customer with integrated billing & recurring invoice capabilities.
Order Management - Turn quotes into orders, track inventory & shipments, and bill the customer for your product.
Procurement & Supply Chain - Manage your vendors, track purchase orders & invoicing, and manage inventory.

Apptivo is used by hundreds of thousands of businesses from 193 countries around the world, and can accommodate independent consultants up to billion-dollar enterprises. The flexibility of Apptivo is one of our 3 primary differentiators: Affordability, Flexibility, and Capability. With our entire suite of business apps available for a single price, we offer rich & powerful features across a wide set of apps that offer unparalleled capability for their value, with best-in-class configuration capabilities that make the system flexible for any type of business.

Average Rating: 4.4/5.0

Total Reviews: 218

How Do G2 Users Rate Apptivo?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Roles: 8.1/10 (Category avg: 8.7/10)
  • Analytics: 7.0/10 (Category avg: 8.4/10)
  • Location: 7.8/10 (Category avg: 8.5/10)

Who Is the Company Behind Apptivo?

  • Seller: Apptivo
  • Year Founded: 2009
  • HQ Location: Fremont, California
  • Twitter: @Apptivo
    5,946 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    229 employees on LinkedIn®
  • Phone: +1 (855) 345-2777

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Construction
  • Company Size: 81% Small, 14% Medium

What Do G2 Reviewers Say About Apptivo?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and personalized customer support offered by Apptivo, enhancing their overall experience with the tool.
  • Users value the exceptional IT support from Apptivo, noting quick responses and effective problem-solving.
  • Users appreciate the ease of use of Apptivo, highlighting its user-friendly design and intuitive navigation.
  • Users value the easy customization options in Apptivo, enhancing their ability to tailor the application to their needs.
  • Users value the high customizability of Apptivo, enabling personalized solutions that fit their business needs easily.
Cons
  • Users find the learning curve steep, requiring time to master features and navigate module differences effectively.
  • Users find the missing features in Apptivo's mobile app hinder its functionality compared to the desktop version.
  • Users highlight the limited features of Apptivo, particularly in the mobile app compared to the desktop version.
  • Users face integration issues with Apptivo, leading to confusion and complications in their workflow processes.
  • Users find that improvement is needed in deduplication, documentation, and integration consistency across Apptivo modules.

What Are Recent G2 Reviews of Apptivo?

What Are G2 Users Discussing About Apptivo?

Operix

Operix is a field operations platform built to accelerate the businesses of specialty contractors - empowering contractors to quickly and easily complete their projects - at scale. With Operix, contractors can combine field operations with accounting systems and automate the information back to the office. From local shops to multi-state organizations, Operix allows you to manage your resources, jobs and customer experience from a single location.

Average Rating: 4.8/5.0

Total Reviews: 29

How Do G2 Users Rate Operix?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Roles: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.2/10 (Category avg: 8.4/10)
  • Location: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Operix?

  • Seller: Operix
  • Year Founded: 2007
  • HQ Location: Boston, Massachusetts
  • Twitter: @IFSCore
    75 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction
  • Company Size: 55% Medium, 45% Small

What Are Recent G2 Reviews of Operix?

FieldAware by GPS Insight

Time is money, and Field Service Management by GPS Insight helps you hold onto both. Easy customer intake/management and flexible scheduling tools allow you to be as efficient in dispatching emergency jobs as you are in scheduling routine work. Web and mobile applications keep your office team connected to your field teams in real time and ensure your technicians have full access to their schedules, estimates, and work orders. Get paid before even leaving the job site with in-field payment processing – and let a QuickBooks Online sync handle the data entry for you.   See for yourself with a 14-day risk-free trial how we can help get you off paper, out of spreadsheets, and into a streamlined, automated workflow.

Average Rating: 4.3/5.0

Total Reviews: 33

How Do G2 Users Rate FieldAware by GPS Insight?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.0/10)
  • Roles: 9.0/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.4/10)
  • Location: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind FieldAware by GPS Insight?

  • Seller: GPS Insight
  • Year Founded: 2004
  • HQ Location: Scottsdale, AZ
  • Twitter: @gpsinsight
    2,825 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    259 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Construction, Glass, Ceramics & Concrete
  • Company Size: 76% Small, 27% Medium

What Are Recent G2 Reviews of FieldAware by GPS Insight?

What Are G2 Users Discussing About FieldAware by GPS Insight?

Tradiecore

The Tradiecore app is designed to ease the burden of everyday admin for trade businesses. Built exclusively for trades people, Tradiecore is a job management app that allows you to quote, invoice and schedule your jobs on the go. Our powerful yet simple tools make it easy to manage all your admin from the palm of your hand, so you can spend less time on paperwork and more time winning work. Tradiecore takes care of: - Quoting customers - Invoicing customers - Scheduling jobs while on-site. - Managing your trade business on the go - Easy access to your customer contacts - Manage your service based business in an easy to use app - Add and manage your hipages customers in app - Responsive customer support if you have any questions Start a new ‘job’ every time a lead comes in, then create and link all your related paperwork - quotes, invoices, appointments, notes and contact details. If you’re a hipages customer, your successfully accepted leads will automatically be added to your job list. With Tradiecore you can quickly create professional, branded documents straight from your phone. Save your customers’ details to the job, so you can email straight to them in just a few taps. Use statuses to keep track of your progress. If you need to update your customer, you can contact them directly through the app via your preferred method. We're constantly building new features that are designed to increase your productivity and give you more insights into your business.

Average Rating: 4.4/5.0

Total Reviews: 12

How Do G2 Users Rate Tradiecore?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Roles: 8.9/10 (Category avg: 8.7/10)
  • Analytics: 7.1/10 (Category avg: 8.4/10)
  • Location: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Tradiecore?

Who Uses This Product?

  • Company Size: 69% Small, 31% Medium

What Are Recent G2 Reviews of Tradiecore?

What Are G2 Users Discussing About Tradiecore?

FieldEZ

FieldEZ runs the equipment that runs your business. Every sale. Every service call. Every support ticket. Every spare part. One platform, one asset record, one version of the truth - from the day the machine is sold to the day it's replaced. For 15 years we have done one thing: keep enterprise equipment working, and the people who service it moving. ONE PLATFORM, THREE OPERATIONS SALES: Leads, CPQ, orders, contracts, AMCs, renewals, Field Sales SERVICE: FSM, WFM, dispatch, offline mobile app, SLAs, parts and inventory, complete asset history SUPPORT: ITIL-aligned, ITMS incidents, problems, change and CMDB Take one. Take all three. Because they share one record, an IT ticket becomes a field work order on the same asset, SLA clock running throughout. Nothing lost in the handoff. Nothing reconciled at month end. No point solution can do it. AI THAT IS ALREADY IN PRODUCTION FieldEZ IQ spans seven AI suites - service, operations, field, assets, workforce, customers, vision. It predicts SLA breaches before they happen. Scores the health of every asset. Knows which part the job will need. And when you are ready, dispatches routine work on its own, at confidence thresholds you control. Accurate AI needs evidence - and ours learns from 15 years of outcome-verified service history across 50M+ assets. BY THE NUMBERS 50M+ managed assets · 15 years of service history 50,000+ field technicians on the platform 10+ countries, four continents ISO 27001 and SOC 2 certified Recognized as IDC Innovator, 2025 Trusted by marquee companies such as Dell, HP, Tata, Wipro, ICICI Bank, Airtel, Teleflex, Xerox, Bayer, Carlsberg, Twinings, ArcelorMittal, etc. See it running on your own operation → fieldez.com

Average Rating: 4.4/5.0

Total Reviews: 69

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How Do G2 Users Rate FieldEZ?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Roles: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 8.5/10 (Category avg: 8.4/10)
  • Location: 8.5/10 (Category avg: 8.5/10)

Who Is the Company Behind FieldEZ?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 39% Medium, 36% Small

What Do G2 Reviewers Say About FieldEZ?

AI-generated summary from verified user reviews

Pros
  • Users value the excellent customer support that enhances their experience with scheduling and managing field service data.
  • Users commend the effective scheduling management of FieldEZ, appreciating its support in organizing work orders seamlessly.
  • Users appreciate the workflow efficiency of FieldEZ, which enhances scheduling and consolidates field service data effectively.
Cons
  • Users often face sync issues with FieldEZ, leading to occasional data loss during poor connections.

What Are Recent G2 Reviews of FieldEZ?

What Are G2 Users Discussing About FieldEZ?

Kapture CX

Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers businesses to adapt to the evolving expectations of their customers, transforming standard interactions into exceptional experiences. By leveraging advanced technology and a customer-centric approach, Kapture ensures that every engagement is personalized and relevant, addressing the unique needs of each individual. Targeted primarily at businesses in sectors such as retail, banking, financial services and insurance (BFSI), travel, and consumer durables, Kapture serves over 1,000 organizations across 16 countries. This diverse clientele benefits from Kapture's ability to streamline customer interactions across various channels, including social media, email, chat, and voice. The platform is particularly valuable for companies aiming to enhance their customer service capabilities, improve satisfaction rates, and foster lasting relationships with their customers. Kapture's key features include intelligent routing, real-time analytics, and a unified dashboard that provides a comprehensive view of customer interactions. The intelligent routing system ensures that inquiries are directed to the most suitable agents based on their expertise, leading to quicker and more effective resolutions. Real-time analytics empower businesses to monitor performance metrics, identify trends, and make data-driven decisions to enhance service quality. The unified dashboard consolidates information from multiple channels, enabling support teams to respond promptly and effectively to customer needs. Utilizing Kapture offers benefits that extend beyond improved customer satisfaction. By providing tailored experiences and leveraging AI-driven insights, businesses can increase operational efficiency and reduce response times. Kapture's focus on context and intelligence in every resolution helps organizations not only meet but exceed customer expectations. This capability is particularly crucial in competitive markets where customer loyalty is paramount. Kapture distinguishes itself in the customer experience management category by combining advanced technology with a deep understanding of customer needs. Its omnichannel approach ensures that businesses can engage with their customers seamlessly, regardless of the platform, while its generative AI capabilities facilitate continuous improvement in service delivery. This makes Kapture an essential tool for organizations looking to elevate their customer support and create meaningful, lasting connections with their clientele.

Average Rating: 4.5/5.0

Total Reviews: 334

How Do G2 Users Rate Kapture CX?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Roles: 8.5/10 (Category avg: 8.7/10)
  • Analytics: 8.7/10 (Category avg: 8.4/10)
  • Location: 9.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Kapture CX?

  • Seller: Kapture CX
  • Year Founded: 2011
  • HQ Location: Bangalore
  • Twitter: @KaptureCX
    142 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    656 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Team Leader, Assistant Manager
  • Top Industries: Consumer Services, Pharmaceuticals
  • Company Size: 59% Medium, 30% Small

What Do G2 Reviewers Say About Kapture CX?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Kapture CX, appreciating its user-friendly interface and smooth implementation.
  • Users value the customizable features of Kapture CX, enhancing efficiency and ensuring a seamless transition.
  • Users appreciate the automated report support provided by Kapture CX, enhancing efficiency and issue resolution.
  • Users appreciate the user-friendly interface of Kapture CX, making navigation and ticket creation effortless.
  • Users experience enhanced efficiency with Kapture CX, benefiting from swift ticket resolutions and seamless software integrations.
Cons
  • Users experience slow performance with Kapture CX, noting latency and lagging issues that hinder usability.
  • Users experience slow loading, facing latency issues that disrupt their overall experience with Kapture CX.
  • Users experience slow speed with Kapture CX, facing latency issues that hinder performance and efficiency.
  • Users experience latency issues and occasional lag, which impact the speed and efficiency of Kapture CX.
  • Users find the platform complex for new users, indicating a need for a simplified interface and improved functionality.

What Are Recent G2 Reviews of Kapture CX?

What Are G2 Users Discussing About Kapture CX?

Contractor+

Contractor+ is more than just software; it's a comprehensive operating system tailored specifically for home service contractors. At its core, Contractor+ is designed to be the digital backbone of a contracting business, enabling seamless operations and driving growth. Our platform provides an all-encompassing suite of tools that empowers contractors to unify their teams, ensuring everyone is aligned and working efficiently. With Contractor+, impressing clients becomes second nature, thanks to professional and precise estimating capabilities that utilize real-time, localized data for labor, materials, equipment, and assemblies. This ensures that quotes are not only competitive but also accurate, reducing overhead and increasing your margins on every job. But the benefits don't stop there. Our streamlined scheduling and followup reminders ensure that no job or appointment falls through the cracks, while our simplified invoicing system makes billing and payments a breeze. In essence, Contractor+ is more than just another CRM or app for contractors; it's a transformative solution that redefines how contractors operate, save time, and expand their businesses. It's the silent partner every home service contractor needs, offering unparalleled support, insights, and efficiency at every step - at a very fair price that won't break the bank.

Average Rating: 4.6/5.0

Total Reviews: 150

How Do G2 Users Rate Contractor+?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Roles: 9.1/10 (Category avg: 8.7/10)
  • Analytics: 8.6/10 (Category avg: 8.4/10)
  • Location: 8.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Contractor+?

  • Seller: Contractor Plus, Inc.
  • Year Founded: 2020
  • HQ Location: Orlando, US
  • Twitter: @cplusapp
    1,840 Twitter followers
  • LinkedIn® Page: linkedin.com
    790 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Construction
  • Company Size: 91% Small

What Do G2 Reviewers Say About Contractor+?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Contractor+, praising its seamless integration and intuitive setup process.
  • Users love the easy project tracking and customizable features of Contractor+, enhancing their business efficiency and communication.
  • Users find the easy setup of Contractor+ highly beneficial, streamlining project management from day one.
  • Users love the easy estimating process in Contractor+, streamlining bids, management, and offering great customer support.
  • Users appreciate the professional invoicing feature of Contractor+, which simplifies payment processes and enhances business efficiency.
Cons
  • Users find that improvement is needed for data integration and pricing, impacting the overall experience with Contractor+.
  • Users feel the cost issues of Contractor+ are high, particularly regarding upgrades and feature access.
  • Users find the pricing of Contractor+ to be high and hope for improvements in affordability.
  • Users find the learning curve steep for beginners due to the complexity of Contractor+'s many features.
  • Users find the feature limitations of Contractor+ frustrating, especially the lack of Zapier integration and change order processing.

What Are Recent G2 Reviews of Contractor+?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024