# Top Free Enterprise IT Management Software - Page 2

## How Many Enterprise IT Management Software Products Does G2 Track?

**Total Products under this Category:** 122

### Category Stats (Jul 2026)

- **Average Rating:** 4.4/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AWS Systems Manager (+1.01%) - Among all products in this category, AWS Systems Manager recorded the largest rating increase compared to last month

_Last updated: July 30, 2026_

## How Does G2 Rank Enterprise IT Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 19,700+ Authentic Reviews
- 122+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise IT Management Software
 ![G2 Grid® for Enterprise IT Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-it-management/grids.png?focus%5B%5D=25671&focus%5B%5D=115948&focus%5B%5D=10524&focus%5B%5D=16222&focus%5B%5D=52114&focus%5B%5D=17351&focus%5B%5D=67010&focus%5B%5D=2397)

Highlighted products: NinjaOne, ServiceNow IT Operations Management, ManageEngine Endpoint Central, Atera, AWS Systems Manager, OpManager Nexus, AWS Management Console, and TeamViewer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-it-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=atera&focus%5B%5D=aws-systems-manager&focus%5B%5D=opmanager-nexus&focus%5B%5D=aws-management-console&focus%5B%5D=teamviewer)

**Sponsored**

### Prey

Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=648&secure%5Bchosen_at%5D=2026-07-31T02%3A29%3A56Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59717&secure%5Bresource_id%5D=648&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-it-management%2Ffree%3Fpage%3D2&secure%5Btoken%5D=f5f52d7b3780d2e0c8da9f540356f431f35a33e830b7ed1b2fd532a9b7cdbf7f&secure%5Burl%5D=https%3A%2F%2Fpreyproject.com%2F%3Futm_source%3Dg2%26utm_campaign%3Dg2clicsads&secure%5Burl_type%5D=custom_url)

### [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews)

Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/

**Average Rating:** 4.5/5.0

**Total Reviews:** 257

#### How Do G2 Users Rate Hexnode UEM?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Hexnode UEM?

- **Seller:** [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc)
- **Company Website:** www.mitsogo.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @thehexnode  
17,615 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb8dafaa52bbdd30fb36a0014bad1a9201ac5f2f3a1f5fc73bb6ede20d24ed01&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4823816%2F&secure%5Burl_type%5D=linkedin_company_website)  
497 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Business Analyst, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 53% Medium, 36% Small

#### What Do G2 Reviewers Say About Hexnode UEM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of Hexnode UEM, enhancing their ability to manage and configure features effortlessly.
- Users appreciate the **cross-platform device management** of Hexnode UEM, simplifying setup and profile management for everyone.
- Users appreciate the **ease of use** of Hexnode UEM, praising its simplicity and responsive 24/7 support.
- Users appreciate the **stellar customer support** of Hexnode UEM, which provides excellent assistance when needed.
- Users value the **easy app management** features of Hexnode UEM, enhancing control and navigation for administrators.

##### Cons

- Users find the **missing features** in Hexnode UEM frustrating, particularly for user management and Kiosk mode functionality.
- Users are frustrated with the **cumbersome MFA process** for bulk device removal, leading to time waste and inbox clutter.
- Users are disappointed that Hexnode UEM has **limited features** , particularly for end-user management and Windows support.
- Users find the **pricing to be quite expensive** , especially for smaller teams seeking flexibility in plans.
- Users are frustrated by the **lack of advanced features** , which limits customization and insights in Hexnode UEM.

#### What Are Recent G2 Reviews of Hexnode UEM?

**["Easy, Discreet Device Management with Great Value for Charities"](https://www.g2.com/survey_responses/hexnode-uem-review-12981023)**

**Rating:** 5.0/5.0 stars

_— James F._

[Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12981023)

**["Clean UI, Powerful Cross-Platform MDM, and Fast Support"](https://www.g2.com/survey_responses/hexnode-uem-review-13134467)**

**Rating:** 5.0/5.0 stars

_— Tiago G._

[Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-13134467)

#### What Are G2 Users Discussing About Hexnode UEM?

- [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment
- [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution)
- [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do)
- [How do you use Hexnode MDM?](https://www.g2.com/discussions/how-do-you-use-hexnode-mdm) - 1 comment
- [What is Hexnode MDM?](https://www.g2.com/discussions/what-is-hexnode-mdm)

### [Genuity](https://www.g2.com/products/genuity/reviews)

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

**Average Rating:** 4.7/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Genuity?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Service Management:** 7.9/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 7.0/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 0.0/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Genuity?

- **Seller:** [Genuity](https://www.g2.com/sellers/genuity)
- **Year Founded:** 2017
- **HQ Location:** Glen Ellyn, US
- **Twitter:** @Genuity  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eae2207c8a82c11ff88fd145ade726da2dc5d20e9a7ab00705697763b6888c30&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18644970%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 71% Medium, 22% Small

#### What Do G2 Reviewers Say About Genuity?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **integration capabilities** of Genuity, seamlessly connecting help desk, inventory, and contracts with accounting apps.
- Users value the **feature crossover** in Genuity, enhancing efficiency across help desk, inventory, and contracts.
- Users praise the **fast and efficient customer service** of Genuity, meeting all their requirements seamlessly.
- Users appreciate the **fast and efficient customer support** of Genuity, effectively meeting all their needs.
- Users value the **easy integrations** of Genuity, enhancing efficiency across help desk, inventory, and accounting applications.

##### Cons

- Users report **budgeting issues** due to unexpected price increases, complicating their financial management with Genuity.
- Users express concerns over the **unexpected price increase** for Genuity, feeling it’s become prohibitively expensive.
- Users express frustration over the **expensive pricing** of Genuity, noting a shocking 400% increase without warning.
- Users are frustrated by the **high fees** of Genuity, with unexpected price increases impacting their budgets significantly.
- Users note a significant **absence of features** for IT support, limiting functionality for diverse operations.

#### What Are Recent G2 Reviews of Genuity?

**["Geunity: All-in-One Asset, Helpdesk, and Vendor Management"](https://www.g2.com/survey_responses/genuity-review-12813081)**

**Rating:** 5.0/5.0 stars

_— Arnissa B._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12813081)

**["Simple, Reliable Ticketing with Outstanding Support and Great Value"](https://www.g2.com/survey_responses/genuity-review-12627238)**

**Rating:** 5.0/5.0 stars

_— Samuel H._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12627238)

#### What Are G2 Users Discussing About Genuity?

- [What is Genuity used for?](https://www.g2.com/discussions/what-is-genuity-used-for)

### [Productiv](https://www.g2.com/products/productiv/reviews)

Productiv is used by IT and security leaders who are expected to say “yes” to AI innovation while keeping company data safe, compliant, and in budget. AI is already inside your SaaS stack (you just can’t see it clearly). Productiv gives you a single system of record for all SaaS and AI usage so you can identify AI tools, understand how they use your data, and put real guardrails in place without slowing the business down. The platform pulls together SSO, expense, contracts, security signals, and usage analytics into one view of every application, feature, user, and team. That visibility powers workflows for renewals, license management, application requests, and AI risk reviews, so you can reduce shadow IT, manage AI responsibly, and control spend at the same time.

**Average Rating:** 4.6/5.0

**Total Reviews:** 73

#### How Do G2 Users Rate Productiv?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Productiv?

- **Seller:** [Productiv, Inc.](https://www.g2.com/sellers/productiv-inc)
- **Company Website:** www.productiv.com
- **HQ Location:** Palo Alto, California
- **Twitter:** @productiv\_inc  
277 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e70d9029f4d076476c08c52e58b021083a14fd3a79c66db7742a766d13b1535&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fproductiv%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
127 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Large, 37% Medium

#### What Do G2 Reviewers Say About Productiv?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Productiv, highlighting its intuitive interface and smooth integration for daily operations.
- Users value the **comprehensive SaaS management** provided by Productiv, gaining insights and control over applications effortlessly.
- Users value the **real-time user traceability and spend management** features of Productiv, enhancing their renewals process.
- Users appreciate the **seamless application integration** of Productiv, enabling efficient management of their tech stack with ease.
- Users value the **insightful data analytics** of Productiv for effective SaaS portfolio management and cost optimization.

##### Cons

- Users desire more **missing features** in Productiv, particularly for improved integration and app management capabilities.
- Users find **reporting challenging** with Productiv, as it often relies on custom reports and lacks intuitive insights.
- Users express concern over **limited customization** options, impacting tailored reporting and integration for diverse team needs.
- Users experience **app functionality issues** with Productiv, including delays, limited customizability, and disappointing integrations.
- Users express concerns about **limited integration** with niche tools and desire better customization for specific workflows.

#### What Are Recent G2 Reviews of Productiv?

**["Amazed to See a Company Work with Finance to Develop Features to Support Technology Investments"](https://www.g2.com/survey_responses/productiv-review-11216052)**

**Rating:** 5.0/5.0 stars

_— Daehoon K._

[Read full review](https://www.g2.com/survey_responses/productiv-review-11216052)

**["Project and budget setup made easy"](https://www.g2.com/survey_responses/productiv-review-12579165)**

**Rating:** 4.5/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/productiv-review-12579165)

#### What Are G2 Users Discussing About Productiv?

- [How many employees does Productiv have?](https://www.g2.com/discussions/how-many-employees-does-productiv-have)
- [What is SaaS management software?](https://www.g2.com/discussions/productiv-what-is-saas-management-software)
- [What is Productiv app?](https://www.g2.com/discussions/what-is-productiv-app)
- [What does Productiv do?](https://www.g2.com/discussions/what-does-productiv-do) - 1 comment

### [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

**Average Rating:** 4.0/5.0

**Total Reviews:** 313

#### How Do G2 Users Rate Kaseya VSA?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10)
- **Service Management:** 8.0/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 7.8/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 6.6/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Kaseya VSA?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 52% Small, 42% Medium

#### What Do G2 Reviewers Say About Kaseya VSA?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Kaseya VSA, appreciating the intuitive interface and efficient management tools.
- Users value the **automation capabilities** of Kaseya VSA, enhancing IT efficiency and simplifying operations significantly.
- Users value the **intuitive interface** of Kaseya VSA, enhancing efficiency and simplifying management in one platform.
- Users appreciate the **advanced reporting and automation features** of Kaseya VSA, streamlining IT operations efficiently.
- Users find Kaseya VSA's **intuitive interface** enhances their experience, making configuration and management seamless.

##### Cons

- Users find the **missing features** in Kaseya VSA hinder its potential compared to competitors like DattoRMM.
- Users face frequent **connectivity issues** with Kaseya VSA, including slow loading and occasional website downtime.
- Users face **remote access issues** with multiple clicks required for connections, leading to a cumbersome experience.
- Users experience **slow performance** with Kaseya VSA, leading to frustration during operations and support delays.
- Users experience **connection issues** with Kaseya VSA, finding the process cumbersome and the tool unreliable at times.

#### What Are Recent G2 Reviews of Kaseya VSA?

**["Very reliable, Best set of vetted features in the industry."](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)**

**Rating:** 5.0/5.0 stars

_— Justin B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-10903719)

**["Powerful Remote Management with a Steep Learning Curve"](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)**

**Rating:** 4.5/5.0 stars

_— Harsh B._

[Read full review](https://www.g2.com/survey_responses/kaseya-vsa-review-12790180)

#### What Are G2 Users Discussing About Kaseya VSA?

- [What is Kaseya VSA used for?](https://www.g2.com/discussions/what-is-kaseya-vsa-used-for) - 1 upvote
- [How does Kaseya remote control work?](https://www.g2.com/discussions/how-does-kaseya-remote-control-work) - 1 upvote
- [How much does Kaseya cost?](https://www.g2.com/discussions/how-much-does-kaseya-cost) - 1 upvote
- [What is Kaseya software?](https://www.g2.com/discussions/what-is-kaseya-software) - 1 upvote
- [What is VSA in Kaseya?](https://www.g2.com/discussions/what-is-vsa-in-kaseya) - 1 upvote

### [ALVAO Asset Management](https://www.g2.com/products/alvao-asset-management/reviews)

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface. With real‑time discovery via network monitoring systems, Agent, SNMP, Intune, and SCCM integration, it simplifies audits, optimizes licenses (including Microsoft 365), and supports compliance with Cyber Essentials, NIST, NIS2, and DORA. A visual CMDB maps dependencies for faster incident resolution and change planning, helping IT teams stay efficient, compliant, and cost-effective. For more information visit www.alvao.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate ALVAO Asset Management?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Service Management:** 9.2/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 9.2/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 9.2/10 (Category avg: 7.6/10)

#### Who Is the Company Behind ALVAO Asset Management?

- **Seller:** [ALVAO](https://www.g2.com/sellers/alvao)
- **Year Founded:** 1999
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4297ac3409125cdaa83d036c24021d1e5a99ac0bf4f819f643f3b9e60550d45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falvao%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 65% Medium, 31% Large

#### What Do G2 Reviewers Say About ALVAO Asset Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **clarity and organization** provided by ALVAO Asset Management, enhancing their asset tracking capabilities.
- Users find ALVAO Asset Management to be **very easy to use** , facilitating smooth experiences and efficient asset management.
- Users value the **user-friendly interface** of ALVAO Asset Management, enhancing ease of navigation and efficiency.
- Users value the **automation capabilities** of ALVAO Asset Management, enhancing efficiency and transforming asset management processes.
- Users value the **flexible customization options** in ALVAO Asset Management, enhancing their asset management experience effectively.

##### Cons

- Users find the **missing features** in ALVAO's web app limit functionality and impact data usability and customization.
- Users find the **poor interface design** of ALVAO Asset Management makes navigation and customization challenging and frustrating.
- Users find the **lack of SSO support** and the slightly cumbersome app experience frustrating and limiting.
- Users find ALVAO Asset Management to be a **slightly cumbersome app** and it lacks SSO support.
- Users find the app **slightly cumbersome** , and the lack of SSO support limits its usability.

#### What Are Recent G2 Reviews of ALVAO Asset Management?

**["FNB"](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)**

**Rating:** 5.0/5.0 stars

_— Marian C._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-11035485)

**["Powerfull asset management solution"](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)**

**Rating:** 5.0/5.0 stars

_— Petr K._

[Read full review](https://www.g2.com/survey_responses/alvao-asset-management-review-6749393)

#### What Are G2 Users Discussing About ALVAO Asset Management?

- [What is ALVAO Asset Management used for?](https://www.g2.com/discussions/what-is-alvao-asset-management-used-for)

### [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews)

IBM Turbonomic, now part of the Concert platform, is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continuously analyzes application performance and resource utilization, automating critical resourcing decisions to ensure optimal application performance while minimizing costs associated with cloud and infrastructure resources. IBM Turbonomic addresses the challenges of managing complex, dynamic environments. As organizations increasingly adopt hybrid and multi-cloud strategies, the need for effective resource management becomes paramount. Turbonomic provides a comprehensive approach to performance management by analyzing the entire technology stack, identifying inefficiencies, and uncovering dependencies that can impact application performance. This proactive management capability allows organizations to maintain high service levels while controlling costs. One of the key features of IBM Turbonomic is its ability to continuously adjust application resources in real time. By monitoring resource utilization and application performance, Turbonomic prevents performance degradation and overprovisioning. This dynamic adjustment ensures that applications receive the necessary resources when needed, which is crucial for maintaining optimal performance levels. Additionally, the platform automates resource decisions such as scaling and placement, allowing organizations to focus on strategic initiatives rather than manual resource management tasks. Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years. IBM Turbonomic is also available on AWS Marketplace. By leveraging Turbonomic, businesses can ensure that their applications run smoothly, resources are utilized effectively, and costs are kept in check, all while maintaining a focus on innovation and growth. For further information, please visit www.ibm.com/products/turbonomic

**Average Rating:** 4.4/5.0

**Total Reviews:** 288

#### How Do G2 Users Rate IBM Turbonomic?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Service Management:** 8.7/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 1.7/10 (Category avg: 7.6/10)

#### Who Is the Company Behind IBM Turbonomic?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Large, 32% Medium

#### What Do G2 Reviewers Say About IBM Turbonomic?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **cost optimization** achieved by IBM Turbonomic, benefiting from improved resource management and reduced expenses.
- Users appreciate the **ease of use** of IBM Turbonomic, making resource management and workload analysis straightforward and efficient.
- Users admire the **impressive automation** of IBM Turbonomic, effectively managing resources and enhancing performance without manual intervention.
- Users value the **automated resource optimization** of IBM Turbonomic, enhancing performance and simplifying resource management efforts.
- Users value the **real-time monitoring** of Turbonomic for its actionable insights that enhance performance and reliability.

##### Cons

- Users face a **steep learning curve** with IBM Turbonomic, making initial setup and configuration challenging for newcomers.
- Users struggle with a **steep learning curve** for IBM Turbonomic, requiring time and effort to understand its complexities.
- Users face a **complex configuration** process that hinders quick onboarding and a seamless experience with IBM Turbonomic.
- Users face a significant **learning curve** with IBM Turbonomic, requiring time and patience for effective use.
- Users find the **difficult setup** of IBM Turbonomic challenging, requiring significant time and effort to understand and configure.

#### What Are Recent G2 Reviews of IBM Turbonomic?

**["Advanced Infrastructure Optimizer with challenging configuration requirements."](https://www.g2.com/survey_responses/ibm-turbonomic-review-12821189)**

**Rating:** 4.0/5.0 stars

_— Pardeep J._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12821189)

**["Smarter Resource Optimization with Real-Time Automation"](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)**

**Rating:** 5.0/5.0 stars

_— Bishal D._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)

#### What Are G2 Users Discussing About IBM Turbonomic?

- [How much does Turbonomic cost?](https://www.g2.com/discussions/how-much-does-turbonomic-cost)
- [Who uses Turbonomic?](https://www.g2.com/discussions/who-uses-turbonomic)
- [What is Turbonomic IBM?](https://www.g2.com/discussions/what-is-turbonomic-ibm)
- [What is Turbonomic used for?](https://www.g2.com/discussions/what-is-turbonomic-used-for)

### [Xurrent ITSM](https://www.g2.com/products/xurrent-itsm/reviews)

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

**Average Rating:** 4.6/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Xurrent ITSM?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Service Management:** 9.3/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 8.8/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 8.8/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Xurrent ITSM?

- **Seller:** [Xurrent](https://www.g2.com/sellers/xurrent)
- **Company Website:** www.xurrent.com
- **Year Founded:** 2010
- **HQ Location:** Santa Barbara, US
- **Twitter:** @4me  
250 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b32f9214e90dab74973cbde38ad788cfccabe9b8d5f3a6fb5bbeade42b9a5a3b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxurrent%2F&secure%5Burl_type%5D=linkedin_company_website)  
174 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Insurance
- **Company Size:** 51% Large, 30% Medium

#### What Do G2 Reviewers Say About Xurrent ITSM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Xurrent ITSM, benefiting from a seamless and intuitive interface.
- Users commend Xurrent ITSM for its **effective service delivery and scalability** , driving efficiencies across various departments.
- Users value the **collaborative features** of Xurrent, enhancing service delivery and support through seamless integration and communication.
- Users value the **intuitive user interface and seamless integration** of Xurrent ITSM, enhancing their overall experience and efficiency.
- Users commend the **intuitive user interface** of Xurrent ITSM, enhancing incident management and service requests effortlessly.

##### Cons

- Users express frustration over **limited features** in Xurrent ITSM, wishing for more advanced capabilities and improved documentation.
- Users find Xurrent ITSM lacks **dynamic API lookups** and advanced features, making data management and reporting cumbersome.
- Users find the **outdated interface** of Xurrent adds a dated feel, but improvements are on the way.
- Users find the **steep learning curve** with Xurrent ITSM challenging, requiring time to adapt to its updates and features.
- Users are frustrated by the **frequent bugs** in Xurrent ITSM, making it difficult to keep up with updates.

#### What Are Recent G2 Reviews of Xurrent ITSM?

**["Practical intuitive ITSM with continuous improvements"](https://www.g2.com/survey_responses/xurrent-itsm-review-11662894)**

**Rating:** 5.0/5.0 stars

_— Nils L._

[Read full review](https://www.g2.com/survey_responses/xurrent-itsm-review-11662894)

**["Diamond in a rough"](https://www.g2.com/survey_responses/xurrent-itsm-review-11661901)**

**Rating:** 5.0/5.0 stars

_— George E._

[Read full review](https://www.g2.com/survey_responses/xurrent-itsm-review-11661901)

#### What Are G2 Users Discussing About Xurrent ITSM?

- [What is 4me used for?](https://www.g2.com/discussions/what-is-4me-used-for)

### [ALVAO Service Desk](https://www.g2.com/products/alvao-service-desk/reviews)

ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA. For more information visit www.alvao.com

**Average Rating:** 4.6/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate ALVAO Service Desk?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Service Management:** 8.3/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ALVAO Service Desk?

- **Seller:** [ALVAO](https://www.g2.com/sellers/alvao)
- **Year Founded:** 1999
- **HQ Location:** Brno, CZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4297ac3409125cdaa83d036c24021d1e5a99ac0bf4f819f643f3b9e60550d45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falvao%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Government Administration
- **Company Size:** 65% Medium, 29% Large

#### What Do G2 Reviewers Say About ALVAO Service Desk?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **effortless automation** of processes with ALVAO, significantly enhancing efficiency and digitalization across departments.
- Users appreciate the **time-saving automation** of ALVAO Service Desk, streamlining processes and reducing manual work significantly.
- Users appreciate the **intuitive and user-friendly interface** of ALVAO Service Desk, streamlining their helpdesk operations.
- Users value the **collaboration features** of ALVAO Service Desk for seamless communication across departments and efficient processes.
- Users appreciate the **deployment ease** of ALVAO Service Desk, enabling fast provisioning and smooth implementation for new services.

##### Cons

- Users find the **insufficient information** regarding custom forms complicates their experience with ALVAO Service Desk.
- Users find the **limited customization** of ALVAO Service Desk's forms and reports can complicate usage and documentation.
- Users experience **sporadic bugs** that are usually minor and resolved through updates or consultancy assistance.
- Users find the **creation of custom forms complex** , often requiring additional documentation for better understanding.
- Users feel that the **complex reporting** features require easier customization to enhance usability and effectiveness.

#### What Are Recent G2 Reviews of ALVAO Service Desk?

**["User review after 3 years of use"](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)**

**Rating:** 4.0/5.0 stars

_— Tomáš V._

[Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)

**["Great product and the support team"](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)**

**Rating:** 4.5/5.0 stars

_— Lukáš S._

[Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)

#### What Are G2 Users Discussing About ALVAO Service Desk?

- [What is ALVAO Service Desk used for?](https://www.g2.com/discussions/what-is-alvao-service-desk-used-for)

### [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews)

IBM Terraform (formerly HashiCorp Terraform) is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then use a consistent workflow to provision and manage all of your infrastructure throughout its lifecycle. Terraform can manage low-level components like compute, storage, and networking resources, as well as high-level components like DNS entries and SaaS features. Terraform creates and manages resources on cloud platforms and other services through their application programming interfaces (APIs). Providers enable Terraform to work with virtually any platform or service with an accessible API.

**Average Rating:** 4.6/5.0

**Total Reviews:** 107

#### How Do G2 Users Rate IBM Terraform (formerly HashiCorp Terraform)?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Service Management:** 9.0/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 9.0/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 9.2/10 (Category avg: 7.6/10)

#### Who Is the Company Behind IBM Terraform (formerly HashiCorp Terraform)?

- **Seller:** [HashiCorp](https://www.g2.com/sellers/hashicorp)
- **Company Website:** www.hashicorp.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @hashicorp  
103,221 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a8ea2037550810dd476598fbad4d6deacd5ace6fab9b5da215c073ebd049f00&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2830763%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,181 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** DevOps Engineer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 36% Large, 35% Medium

#### What Do G2 Reviewers Say About IBM Terraform (formerly HashiCorp Terraform)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation capabilities** of IBM Terraform, streamlining deployments and enhancing collaboration in team environments.
- Users benefit from **automation efficiency** in IBM Terraform, simplifying infrastructure management across multiple cloud providers seamlessly.
- Users appreciate the **ease of use** of IBM Terraform, enjoying streamlined deployments and intuitive management across cloud providers.
- Users value the **efficiency** of Terraform in managing infrastructure, streamlining processes across multiple cloud platforms effortlessly.
- Users appreciate the **effortless infrastructure management** with Terraform, enjoying its multi-cloud support and modularity.

##### Cons

- Users face challenges with **conflict management** in Terraform, particularly during collaboration on state file handling.
- Users often face **data management issues** with Terraform, particularly with state file handling in collaborative setups.
- Users find the **learning curve steep** , particularly for beginners grappling with complex configurations and state management.
- Users find the **learning difficulty** significant, especially for beginners managing state files and advanced features.
- Users often face **merge conflicts** due to challenging state file management, particularly in collaborative environments.

#### What Are Recent G2 Reviews of IBM Terraform (formerly HashiCorp Terraform)?

**["Brings Consistency and Scalability to Cloud Management"](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12882200)**

**Rating:** 4.5/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12882200)

**["Good for Infrastructure Automation but Has a Learning Curve"](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12917227)**

**Rating:** 4.5/5.0 stars

_— Ashish S._

[Read full review](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12917227)

#### What Are G2 Users Discussing About IBM Terraform (formerly HashiCorp Terraform)?

- [How does terraform work internally?](https://www.g2.com/discussions/how-does-terraform-work-internally) - 1 comment
- [What kind of tool is terraform?](https://www.g2.com/discussions/what-kind-of-tool-is-terraform) - 2 comments
- [Is terraform free?](https://www.g2.com/discussions/is-terraform-free) - 3 comments
- [What does HashiCorp terraform do?](https://www.g2.com/discussions/what-does-hashicorp-terraform-do)

### [Cloudbolt Software](https://www.g2.com/products/cloudbolt-cloudbolt-software/reviews)

CloudBolt is the leading cloud management platform for the enterprise. Deployed in minutes, CloudBolt helps IT unify orchestration and automate provisioning of their hybrid cloud resources—quickly, cost-effectively, and securely—while providing developers with anywhere, anytime access to those resources through a self-service catalog.

**Average Rating:** 4.3/5.0

**Total Reviews:** 12

#### Who Is the Company Behind Cloudbolt Software?

- **Seller:** [CloudBolt](https://www.g2.com/sellers/cloudbolt)
- **Year Founded:** 2012
- **HQ Location:** Rockville, Maryland, United States
- **Twitter:** @CloudBoltSW  
1,227 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2e42c40d47a7cf29376d762d2e87db8c2d8d27082a6122861d57ab98d29f7aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcloudbolt&secure%5Burl_type%5D=linkedin_company_website)  
109 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Large, 25% Medium

#### What Are Recent G2 Reviews of Cloudbolt Software?

**["Cloudbolt CMP: Fast VM Automation with Fantastic, Hands-On Support"](https://www.g2.com/survey_responses/cloudbolt-software-review-12821928)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/cloudbolt-software-review-12821928)

**["CloudBolt Streamlines VM Provisioning with Flexible, Consistent Automation"](https://www.g2.com/survey_responses/cloudbolt-software-review-12878406)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/cloudbolt-software-review-12878406)

### [ManageEngine Endpoint Central MSP](https://www.g2.com/products/manageengine-endpoint-central-msp/reviews)

Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, including desktops, servers, laptops, tablets, smartphones, and POS devices. By consolidating endpoint security and management into a single interface, Endpoint Central MSP empowers MSPs to secure and maintain diverse client environments effectively. The software also includes robust remote desktop-sharing capabilities to enhance IT administration efficiency.

**Average Rating:** 4.1/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate ManageEngine Endpoint Central MSP?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Service Management:** 7.9/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 7.4/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 6.0/10 (Category avg: 7.6/10)

#### Who Is the Company Behind ManageEngine Endpoint Central MSP?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 48% Medium, 37% Small

#### What Do G2 Reviewers Say About ManageEngine Endpoint Central MSP?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy deployment** of Endpoint Central MSP, enabling efficient management of multiple clients effortlessly.
- Users value the **comprehensive asset management** features of Endpoint Central MSP, facilitating efficient and easy patch deployments.
- Users appreciate the **comprehensive patching capabilities** that simplify vulnerability management and enhance asset security.
- Users value the **comprehensive patching** capabilities of ManageEngine Endpoint Central MSP, ensuring all assets are covered effectively.
- Users value the **ease of deployment** in ManageEngine Endpoint Central MSP, streamlining their vulnerability management tasks effectively.

##### Cons

- Users find the **missing features** in ManageEngine Endpoint Central MSP frustrating, especially when configuring for multiple customers.
- Users find the **clunky interface** of ManageEngine Endpoint Central MSP challenging, yet it remains functional for tasks.
- Users find the **configuration difficulty** frustrating, as setting up individual customer settings is time-consuming and inefficient.
- Users find the **remote control application clunky** , making it challenging to use despite its functionality.
- Users experience a **lack of customization** , making it challenging to tailor features to their specific organizational needs.

#### What Are Recent G2 Reviews of ManageEngine Endpoint Central MSP?

**["ManageEngine Endpoint Central Reviews & Product Details"](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-9972555)**

**Rating:** 5.0/5.0 stars

_— RAJESH S._

[Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-9972555)

**["One stop solution for Asset and Patch management"](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-11671837)**

**Rating:** 4.5/5.0 stars

_— Aneesh S._

[Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-msp-review-11671837)

### [SuperOps](https://www.g2.com/products/superops/reviews)

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead. SuperOps eliminates this complexity by bringing everything together in a single platform built on a unified architecture. Unlike traditional solutions that connect multiple products through integrations, SuperOps is built on a shared data layer, allowing every feature to work seamlessly together. This unified approach enables IT teams to manage their entire environment from one platform while providing AI with the complete operational context needed to automate tasks and improve decision-making. Key Features 1) Professional Services Automation (PSA) for managing MSP business operations, contracts, billing, SLAs, and service delivery. 2) Remote Monitoring & Management (RMM) with unified endpoint management capabilities. 3) Help Desk & Ticketing with ITSM workflows for incidents, service requests, problems, and change management. 4) Mobile Device Management (MDM) for iOS, iPadOS, and Android devices. 5)Asset Management to maintain complete visibility across IT infrastructure. 6) Network Monitoring using SNMP and ICMP across more than \*\*250+ network vendors. 7) Patch Management\*\* for operating systems as well as third-party applications. 8) IT Documentation\*\* and a modern \*\*self-service portal\*\* for end users. 9) Cross-platform endpoint management\*\* supporting Windows, macOS, Linux, iOS, iPadOS, and Android. Monica AI: AI-Native IT Operations At the heart of SuperOps is \*\*Monica AI\*\*, an agentic AI layer designed alongside the platform from day one. Unlike AI assistants that operate as standalone chatbots, Monica has access to the platform's unified data layer, enabling it to understand the complete IT environment. Monica AI helps teams by: 1) Automatically triaging and prioritizing tickets. 2) Summarizing customer conversations and technician communications. 3) Drafting worklogs and technician notes. 4) Recommending relevant knowledge base articles. 5) Proactively identifying patch vulnerabilities and CVE risks. 6) Automating repetitive tasks such as password resets, software access requests, and recurring remediation workflows. Because Monica operates with complete visibility into tickets, devices, assets, patches, and policies, it can take context-aware actions rather than simply making recommendations. Integrations SuperOps integrates with a broad ecosystem of business, security, and productivity applications, including: - Slack - Microsoft Teams - Microsoft Outlook - Azure Active Directory - Okta - QuickBooks - Xero - Bitdefender - SentinelOne - ESET - Acronis - TeamViewer - ConnectWise Control - Chocolatey - Winget The platform also includes Splashtop and ISL Online remote access at no additional cost, helping organizations reduce software licensing expenses. Benefits for MSPs SuperOps enables MSPs to scale efficiently with features designed for operational growth and profitability. 1) Multi-tenant client management. 2) Real-time profitability tracking using live operational data. 3) Contract and SLA management. 4) Automated billing and invoicing. 5) AI-powered workflow automation to reduce manual effort. 6) Operational scalability without increasing headcount proportionally. Benefits for Internal IT Teams For enterprise IT departments, SuperOps provides centralized visibility and control across modern hybrid environments. - Unified endpoint management across multiple operating systems. - Infrastructure monitoring and asset visibility. - Compliance-ready audit trails. - Structured ITSM workflows. - AI-driven automation for routine IT operations. - Improved efficiency for hybrid and distributed workforces. Why Choose SuperOps? SuperOps combines modern architecture with enterprise-grade capabilities in a single platform designed for today's IT operations. - AI-native platform built from the ground up. - Single unified solution replacing multiple standalone tools. - Shared data architecture that eliminates data silos. - Fast implementation, typically measured in days rather than months. - Transparent pricing with no hidden complexity. - 24/5 human customer support. - Dedicated onboarding and migration assistance. - Continuous innovation from a founder-led product company. SuperOps helps MSPs and internal IT teams consolidate their IT operations stack into one unified platform, replacing reactive, tool-driven workflows with proactive, AI-powered service delivery. By reducing operational complexity and automating repetitive work, organizations can improve efficiency, enhance service quality, and scale without adding unnecessary overhead.

**Average Rating:** 4.4/5.0

**Total Reviews:** 200

#### How Do G2 Users Rate SuperOps?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Service Management:** 4.2/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 6.7/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 1.7/10 (Category avg: 7.6/10)

#### Who Is the Company Behind SuperOps?

- **Seller:** [SuperOps Inc](https://www.g2.com/sellers/superops-inc)
- **Company Website:** superops.com
- **Year Founded:** 2020
- **HQ Location:** Claymont, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66d52cd1c4ac582f344d1509c7a0368ea31ec9c57b46eb68a317c99ac786483c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsuperops-ai%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 84% Small, 14% Medium

#### What Do G2 Reviewers Say About SuperOps?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SuperOps to be **very easy to use** , appreciating its shallow learning curve and intuitive interface.
- Users rave about the **exceptional customer support** of SuperOps, highlighting quick responses and helpful guidance every time.
- Users appreciate the **ease of use and feature growth** of SuperOps, which enhances their MSP experience significantly.
- Users praise the **attractive GUI design** of SuperOps, enhancing their IT support operations with ease and efficiency.
- Users highlight the **intuitive interface** of SuperOps, making it easy to streamline workflows and manage operations effectively.

##### Cons

- Users notice the **missing features** in SuperOps, particularly the lack of user signatures on tickets for proof of delivery.
- Users point out **feature issues** in SuperOps, such as limited integrations and cumbersome workflows that need improvement.
- Users note **integration issues** with SuperOps, suggesting improvements for smoother functionality and additional connectivity options.
- Users face **access limitations** with SuperOps, including file preview issues and restrictions on uploading large files.
- Users note a **lack of integrations** in SuperOps, suggesting improvements with additional connections to enhance functionality.

#### What Are Recent G2 Reviews of SuperOps?

**["Modern, Fast-Evolving RMM with a Great UI and Strong Integrations"](https://www.g2.com/survey_responses/superops-review-12985082)**

**Rating:** 4.5/5.0 stars

_— Kevin J. W._

[Read full review](https://www.g2.com/survey_responses/superops-review-12985082)

**["All-in-One RMM + Ticketing That Powers Remote-First Automation"](https://www.g2.com/survey_responses/superops-review-12986642)**

**Rating:** 5.0/5.0 stars

_— Nick M._

[Read full review](https://www.g2.com/survey_responses/superops-review-12986642)

### [SoftNAS Cloud NAS](https://www.g2.com/products/softnas-cloud-nas/reviews)

SoftNAS is a Linux-based virtual NAS appliance deployed on public and private cloud services like Amazon Web Services (AWS), Microsoft Azure, and VMware vSphere. SoftNAS can also run on RHEL if customers prefer it over CentOS. It runs as a virtual machine, providing a broad range of software-defined capabilities, including data performance, cost management, availability, control, and security. SoftNAS provides unified storage designed and optimized for high-performance, higher than normal I/O per second (IOPS), and data reliability and recoverability. It also increases storage efficiency through thin-provisioning, compression, and deduplication. Enterprise-level cloud NAS Storage featuring data performance, security, high availability (HA), and support for the most extensive set of storage protocols in the industry: NFS, CIFS/SMB-AD, iSCSI. SoftNAS can increase cloud application performance with 23x faster throughput, 18x better IOPs, and 24x less latency than other cloud storage solutions.

**Average Rating:** 4.2/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate SoftNAS Cloud NAS?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Service Management:** 8.5/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 7.6/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 7.7/10 (Category avg: 7.6/10)

#### Who Is the Company Behind SoftNAS Cloud NAS?

- **Seller:** [SoftNAS](https://www.g2.com/sellers/softnas)
- **Year Founded:** 2012
- **HQ Location:** Houston
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b140d4a7722b5f75a559231643031590a91061568949a967081f994a7d84a079&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2943864&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Medium, 27% Large

#### What Do G2 Reviewers Say About SoftNAS Cloud NAS?

_AI-generated summary from verified user reviews_

##### Pros

- Users recognize the **cost efficiency** of SoftNAS Cloud NAS, appreciating its ability to save both money and time.
- Users praise the **ease of use** of SoftNAS Cloud NAS, making it a great solution for enterprises.
- Users find that SoftNAS offers significant **time-saving** benefits, enhancing overall efficiency in their operations.
- Users find SoftNAS Cloud NAS to be **cost-effective and efficient** , significantly saving both time and money.

#### What Are Recent G2 Reviews of SoftNAS Cloud NAS?

**["SoftNAS is a hybrid cloud data integration product"](https://www.g2.com/survey_responses/softnas-cloud-nas-review-10426623)**

**Rating:** 5.0/5.0 stars

_— Vaishnavi M._

[Read full review](https://www.g2.com/survey_responses/softnas-cloud-nas-review-10426623)

**["Get some rest, SoftNAS will be your best storage expert for your cloud"](https://www.g2.com/survey_responses/softnas-cloud-nas-review-9575478)**

**Rating:** 4.0/5.0 stars

_— Abhinav M._

[Read full review](https://www.g2.com/survey_responses/softnas-cloud-nas-review-9575478)

#### What Are G2 Users Discussing About SoftNAS Cloud NAS?

- [What is SoftNAS Cloud NAS used for?](https://www.g2.com/discussions/what-is-softnas-cloud-nas-used-for)

### [Pliant](https://www.g2.com/products/pliant/reviews)

Headquartered in Boston, Pliant provides an advanced API-driven IT orchestration platform that automates, integrates and connects the digital enterprise. Pliant’s solutions simplify and streamline how operations and engineering teams build, deploy, and orchestrate their environments. Using a low-code approach and transforming API code into deployment-ready action blocks, Pliant facilitates, integrates, and secures communication up and down the technology stack between platforms, services, and applications. For more information on the company and its solutions, go to www.pliant.io.

**Average Rating:** 4.6/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Pliant?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Service Management:** 10.0/10 (Category avg: 8.6/10)
- **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10)
- **Disaster Recovery:** 9.2/10 (Category avg: 7.6/10)

#### Who Is the Company Behind Pliant?

- **Seller:** [Pliant.io](https://www.g2.com/sellers/pliant-io)
- **Year Founded:** 2017
- **HQ Location:** Boston, US
- **Twitter:** @pliant\_io  
62 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc80576b0af8a294a7ba7de81150820e7dacce25333b2be70c215e4b39b60f13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpliant-io&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 45% Medium, 30% Small

#### What Do G2 Reviewers Say About Pliant?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Pliant, finding the interface intuitive and processing fast.
- Users appreciate the **efficient interface** of Pliant, noting its fast processing capabilities enhance overall productivity.
- Users appreciate the **fast processing** of Pliant, making it easy to navigate and use the interface efficiently.
- Users love the **user-friendly interface** of Pliant, appreciating its speed and ease of use.

##### Cons

- Users report occasional **glitching and lagging** with Pliant, which can disrupt their overall experience.
- Users experience **glitching and lagging** at times, which occasionally disrupts the overall performance of Pliant.
- Users experience **slow loading** issues with Pliant, occasionally facing frustrating glitches and lag that disrupt functionality.
- Users experience occasional **glitching and lagging** with Pliant, impacting their overall performance and satisfaction.
- Users experience occasional **glitching and lagging** with Pliant, impacting the overall usability sporadically.

#### What Are Recent G2 Reviews of Pliant?

**["Fantastic Software for IT orchestration"](https://www.g2.com/survey_responses/pliant-review-9831663)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/pliant-review-9831663)

**["User-Friendly Automation Tool with Great Support"](https://www.g2.com/survey_responses/pliant-review-9837568)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/pliant-review-9837568)

### [env zero](https://www.g2.com/products/env-zero/reviews)

env zero enables platform teams to deliver infrastructure 10x faster—without losing control. Designed for the speed and scale demands of the AI era, it brings structure, automation, and policy enforcement to every step of infrastructure delivery. Leading enterprises like PayPal, Broadcom, Paramount, and MongoDB use env zero to codify, standardize, and automate infrastructure workflows across teams, clouds, and IaC frameworks—including OpenTofu, Terraform, Kubernetes, and more. With built-in guardrails for security, compliance, cost, and reliability, env zero eliminates bottlenecks and enables confident scaling with shared standards and intelligent automation. Founded in 2018, env zero is making infrastructure a competitive advantage. As a founding member and Technology Steering Committee representative for OpenTofu, we proudly support the open-source IaC community.

**Average Rating:** 4.1/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate env zero?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind env zero?

- **Seller:** [env0](https://www.g2.com/sellers/env0)
- **Year Founded:** 2018
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @envZero  
1,832 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a86c014706e0b397ff3b76241c6f6fde4aa3afa519413df3858b9cdede5903a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenv0%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 43% Medium, 38% Large

#### What Are Recent G2 Reviews of env zero?

**["Env0 great automation tool for Infra as Code"](https://www.g2.com/survey_responses/env-zero-review-7088287)**

**Rating:** 4.5/5.0 stars

_— Francisco B._

[Read full review](https://www.g2.com/survey_responses/env-zero-review-7088287)

**["Robust and modern environment for creating cloud resources."](https://www.g2.com/survey_responses/env-zero-review-7117478)**

**Rating:** 4.5/5.0 stars

_— Gleb L._

[Read full review](https://www.g2.com/survey_responses/env-zero-review-7117478)

- [&lsaquo; Prev‹ Prev](/categories/enterprise-it-management/free?order=g2_score#product-list)
- [1](/categories/enterprise-it-management/free?order=g2_score#product-list)
- 2
- [3](/categories/enterprise-it-management/free?order=g2_score&page=3#product-list)
- [Next &rsaquo;Next ›](/categories/enterprise-it-management/free?order=g2_score&page=3#product-list)

Spotlight Categories

[SEO Tools](https://www.g2.com/categories/seo-tools)

[Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)

[Bot Platforms Software](https://www.g2.com/categories/bot-platforms)

[SaaS Backup Software](https://www.g2.com/categories/saas-backup)

[Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management)

Similar Categories

- [Application Portfolio Management](/categories/application-portfolio-management)
- [Auto Scaling](/categories/auto-scaling)
- [Cloud Cost Management](/categories/cloud-cost-management)
- [Cloud Management Platforms](/categories/cloud-management-platforms)
- [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools)

- [Columnar Databases](/categories/columnar-databases)
- [Data as a Service (DaaS)](/categories/data-as-a-service-daas)
- [Data Destruction](/categories/data-destruction)
- [Data Extraction](/categories/data-extraction-tools)
- [Data Governance](/categories/data-governance-tools)

- [Data Observability](/categories/data-observability)
- [Data Recovery](/categories/data-recovery)
- [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management)
- [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem)
- [Digital Governance](/categories/digital-governance)

[Browse Enterprise IT Management Themes](/categories/enterprise-it-management/themes)