The G2 on Right Click Tools

Right Click Tools Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Right Click Tools easy to use, enhancing their efficiency and simplifying everyday tasks with SCCM. (13 mentions)

Users value the advanced features of Right Click Tools that enhance device management and efficiency in their organization. (11 mentions)

Users value the automation capabilities of Right Click Tools, significantly enhancing efficiency and saving time on tasks. (8 mentions)

Users praise the responsive customer support of Right Click Tools, enhancing their remote management capabilities effectively. (7 mentions)

Users find the extra options in Right Click Tools incredibly helpful for simplifying daily SCCM tasks. (6 mentions)

Users commend the efficiency of Right Click Tools, enhancing productivity and simplifying IT management tasks significantly. (4 mentions)

Users find that Right Click Tools significantly enhances productivity in Config Manager, making operations more efficient and user-friendly. (4 mentions)

Users are frustrated by the lack of integration with Intune, affecting control over remote devices on different networks. (4 mentions)

Users find the access restrictions confusing, as unlicensed tools clutter the interface and complicate permissions. (2 mentions)

Users face implementation issues with Right Click Tools, particularly with remote updates and cloud migration challenges. (2 mentions)

Users struggle with access issues, often facing difficulties in permissions that hinder their experience with Right Click Tools. (1 mentions)

Users struggle with authentication issues, often requiring additional support for proper permission management. (1 mentions)

Users express concern over coding difficulties, feeling overly reliant on 3rd party tools instead of using PowerShell. (1 mentions)

Users find configuration issues with Application Manager, as it could simplify deployment processes for better usability. (1 mentions)

Users face customization difficulties in delegating permissions, requiring additional support and guidance for effective use. (1 mentions)

Top Pros or Advantages of Right Click Tools

1. Ease of Use

Users find Right Click Tools easy to use, enhancing their efficiency and simplifying everyday tasks with SCCM.

See 13 mentions

See Related User Reviews

Bill G.

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools is a GREAT utliity for our environment, WooooHoooo...."

What do you like about Right Click Tools?

All our local OpCo admins and engineers use this daily to perform limited or full functions. Right Click Tools is a nessesary, needed interface that w

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools"

What do you like about Right Click Tools?

The Right Click Tools make Configmgr\SCCM simpler and more efficient to use, manage and administrate. Most of the toolset replaces clunky native funct

2. Features

Users value the advanced features of Right Click Tools that enhance device management and efficiency in their organization.

See 11 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Revanth C.

Enterprise (> 1000 emp.)

5.0/5

"RCT"

What do you like about Right Click Tools?

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement.

3. Automation

Users value the automation capabilities of Right Click Tools, significantly enhancing efficiency and saving time on tasks.

See 8 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Roger B.

Enterprise (> 1000 emp.)

5.0/5

"Automation is a daily passion"

What do you like about Right Click Tools?

My organization relies ever increasingly on the automation we deliver via several modalities but it is Right Click Tools which allows our admin team t

4. Customer Support

Users praise the responsive customer support of Right Click Tools, enhancing their remote management capabilities effectively.

See 7 mentions

See Related User Reviews

Rick C.

Enterprise (> 1000 emp.)

5.0/5

"I can't imagine ever using MCM/SCCM without Right Click Tools"

What do you like about Right Click Tools?

The functionality built into RCT enable us to perform tasks with just a click or two that would otherwise take substantial amounts of time to write Po

Stephanie J.

Mid-Market (51-1000 emp.)

5.0/5

"Essential for Remote Work Management and Support"

What do you like about Right Click Tools?

Right Click Tools is a necessity in our environment. Our staff uses it every day, to support our end users. RCT allows us to remotely manage and supp

5. Useful

Users find the extra options in Right Click Tools incredibly helpful for simplifying daily SCCM tasks.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Configuration Manager add in tools"

What do you like about Right Click Tools?

This tool assists with doing day to day SCCM tasks much easier. From adding devices to a collection, running client actions, remote software center, r

Johan N.

Mid-Market (51-1000 emp.)

5.0/5

"Would not last a day without Right-Click Tools"

What do you like about Right Click Tools?

The extra options you get when working in Config Manager is extremely helpful. I use this everyday.

6. Efficiency

Users commend the efficiency of Right Click Tools, enhancing productivity and simplifying IT management tasks significantly.

See 4 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Gamechanger"

What do you like about Right Click Tools?

The ability to streamline MECM functions and undertake actions across multiple endpoints in a single transaction. That and the ability to "shift left"

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools"

What do you like about Right Click Tools?

The Right Click Tools make Configmgr\SCCM simpler and more efficient to use, manage and administrate. Most of the toolset replaces clunky native funct

7. Productivity Improvement

Users find that Right Click Tools significantly enhances productivity in Config Manager, making operations more efficient and user-friendly.

See 4 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Revanth C.

Enterprise (> 1000 emp.)

5.0/5

"RCT"

What do you like about Right Click Tools?

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement.

Top Cons or Disadvantages of Right Click Tools

1. Integration Issues

Users are frustrated by the lack of integration with Intune, affecting control over remote devices on different networks.

See 4 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you dislike about Right Click Tools?

I have a lot of remote devices that I lose the ability to control / manage when they are not on our network. This was my only dislike of the tool, bu

David T.

Enterprise (> 1000 emp.)

5.0/5

"Great enhancement for Microsoft Configuration Manager"

What do you dislike about Right Click Tools?

No integration with Intune yet. Hopefully this will come soon.

2. Access Restrictions

Users find the access restrictions confusing, as unlicensed tools clutter the interface and complicate permissions.

See 2 mentions

See Related User Reviews

Chris F.

Enterprise (> 1000 emp.)

4.5/5

"Our Configuration Manager Admins. can't live without these tools!"

What do you dislike about Right Click Tools?

I wish that the tools would only show the products you are licensed for. Ex; I do not own (Privilege Manager) our (Endpoint Insights) but they both a

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

3. Implementation Issues

Users face implementation issues with Right Click Tools, particularly with remote updates and cloud migration challenges.

See 2 mentions

See Related User Reviews

Rick C.

Enterprise (> 1000 emp.)

5.0/5

"I can't imagine ever using MCM/SCCM without Right Click Tools"

What do you dislike about Right Click Tools?

Performing a remote group policy update from the console causes popups for the user when the CMD window opens. We had to have a few calls to implemen

Nicholas O.

Enterprise (> 1000 emp.)

4.5/5

"Always the best tool for the job"

What do you dislike about Right Click Tools?

While Right Click Tools excels in many areas, the migration to the cloud is progressing at a slower pace than anticipated. Currently, integration with

4. Access Issues

Users struggle with access issues, often facing difficulties in permissions that hinder their experience with Right Click Tools.

See 1 mentions

See Related User Reviews

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

5. Authentication Issues

Users struggle with authentication issues, often requiring additional support for proper permission management.

See 1 mentions

See Related User Reviews

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

6. Coding Difficulties

Users express concern over coding difficulties, feeling overly reliant on 3rd party tools instead of using PowerShell.

See 1 mentions

See Related User Reviews

Joshua D.

Enterprise (> 1000 emp.)

5.0/5

"Most used tool"

What do you dislike about Right Click Tools?

I dont know, I guess becoming too dependent on 3rd party, to do something that can be accomplished with powershell.

7. Configuration Issues

Users find configuration issues with Application Manager, as it could simplify deployment processes for better usability.

See 1 mentions

See Related User Reviews

Bryan A.

Mid-Market (51-1000 emp.)

5.0/5

"Great Way to Update Third-Party Apps"

What do you dislike about Right Click Tools?

Application Manager could make deployments a little easier to configure, but once you're rolling there isn't much attention needed.

8. Customization Difficulty

Users face customization difficulties in delegating permissions, requiring additional support and guidance for effective use.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"The Best add-in available for Microsoft Endpoint Configuration Manager"

What do you dislike about Right Click Tools?

For the enterprise version, initially we had difficulties with delegating permissions to our various IT analysts. It was pointed out what we need to l

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Verified User in Higher Education

Enterprise (> 1000 emp.)

8/17/2025

"Right Click Tools - HUGE Asset"

5/5

What do you like best about Right Click Tools?

There are so many great and useful features, but the first one that comes to mind is Remote Software Center. This is an absolute game changer for application deployments, task sequence executions, etc. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

There are no downsides. It is a great product. Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

RCT is benefitting is in MANY ways - more than I'm writing here. One example is RCT allows us to perform hugely important tasks such deploying applications and remote application uninstallations on-demand, amongst many other things. This allows us to perform these tasks immediately, instead of waiting for MECM clients to execute these tasks on their timeline, which is really important when dealing with things like limited lab/classroom availability due to scheduling. Another awesome feature we've been leveraging is RCT's System Information feature within the Console Tools section. We have issues with cached user profiles piling up over time, and Group Policy settings to prevent this absolutely do not work. This is a big problem on our endpoints with smaller (256GB and less) drives. One of the subsets within the System Information feature is the ability to see all the caches profiles on a single endpoint, or an entire device collection. You are able to then remotely delete the cached profiles. Here's the beautiful part of this feature - anyone that has deleted user profiles knows that only deleting profile directory in C:\Users and nothing else, results in that user not being able to login any longer due to the cached profile not being properly removed. The delete user profile feature in RCT takes care of all that by not only deleting the profile directory, but also any associated registry and WMI entries associated with that profile - resulting in a true, clean profile deletion. These are just a few of the many features of RCT that are greatly benefitting us. Review collected by and hosted on G2.com.

Steve S.

Systems Architect / Senior Systems Administrator

Enterprise (> 1000 emp.)

5/30/2025

"Must have tool for all teams who manage via MECM / Intune!"

5/5

What do you like best about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me as much as Right Click Tools. While MECM and Intune are powerful tools, they do have their limitations. Right Click Tools has effectively filled these gaps, providing us with the additional capabilities we needed. For instance, the tool's advanced reporting and compliance features have enabled us to maintain a high level of security and compliance across our organization. Additionally, the ability to perform bulk actions and automate routine tasks has saved us countless hours of manual work. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I have a lot of remote devices that I lose the ability to control / manage when they are not on our network. This was my only dislike of the tool, but they now offer an integration with intune so I guess I don't have anything to mention. Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

MECM (Formerly sccm) has always had a limitation of controlling, pushing and checking on endpoints it manages. Without RCT the ability to troubleshoot and verify packages as well as remote connections to things like powershell, packaging would be hard to verify and correct patches / applications not deploying right.

Also, I didn't see any spots here for this, but the support is amazing. Review collected by and hosted on G2.com.

Jiří D.

IT Operations Manager

Enterprise (> 1000 emp.)

4/23/2025

"The best addition to SCCM so far"

5/5

What do you like best about Right Click Tools?

Having System Center Configuration Manager as our primary management tool for managing all of our client computers and servers in our company, Right Click Tools is the perfect addition for it. Where Microsoft falls behind some features, RCT supplements it in many aspects. From reporting, to automation, detailed information, vast amount of actions that can be performed remotely, you name it.

As the name suggests, everything is under right-click of your mouse and easy to use.

Recast has additonal features besides Right Click Tools, so I recommend checking their website and getting in contact with them. You won't regret it. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I will mention the price as the only disadvantage, but at the same time I need to mention that when you start using all of the features Recast provides, it will pay off in the end. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/29/2025

"The Best add-in available for Microsoft Endpoint Configuration Manager"

5/5

What do you like best about Right Click Tools?

The breadth of tools available to manage your endpoints, even with a free community version being available. Integration and Implementation of the tools were easy when using the Recast Management Server. We've barely touched the surface on the tools available to our IT Analysts and it's already been a huge help providing access to tools to recovery Bitlocker Keys and provide LAPS passwords.

Whenever we do have issue Customer Support has been quickly able to address and assist us with any issues we might have or is covered by their existing knowledge base articles. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

For the enterprise version, initially we had difficulties with delegating permissions to our various IT analysts. It was pointed out what we need to look at as far of what permissions apply to each function through their support. Review collected by and hosted on G2.com.

Revanth C.

System Adminstrator

Enterprise (> 1000 emp.)

5/14/2025

"RCT"

5/5

What do you like best about Right Click Tools?

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement. Where SCCM may lack certain capabilities, RCT fills the gaps with powerful features—ranging from advanced reporting and automation to detailed system insights and a wide array of remote actions. As the name implies, nearly everything is conveniently accessible with a simple right-click, making it both efficient and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Getting some issuses after version upgrade Review collected by and hosted on G2.com.

Joshua D.

IT Statewide Technician 2 - End User Computing - Systems Administrator

Enterprise (> 1000 emp.)

5/9/2025

"Most used tool"

5/5

What do you like best about Right Click Tools?

Everything about it, is great. It's literally one of the most used tools, of my career. The community tool, is one of the best free software for business, out. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I dont know, I guess becoming too dependent on 3rd party, to do something that can be accomplished with powershell. Review collected by and hosted on G2.com.

Giuseppe S.

IT Specialist

Enterprise (> 1000 emp.)

9/24/2025

"Feedback from SCCM"

4.5/5

What do you like best about Right Click Tools?

All the little things we can do via the RCT that are not integrated into Configuration Manager Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

for the moment, I must try on the new infrastructures Review collected by and hosted on G2.com.

Jos K.

Application Packager

Enterprise (> 1000 emp.)

10/10/2025

"Greatest help for SCCM back in the day"

4/5

What do you like best about Right Click Tools?

Collection management, firing off the same commands to a lot of computers at once Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Updating required restsrting Config Manager Review collected by and hosted on G2.com.

Erik V.

Seniorkonsult

Enterprise (> 1000 emp.)

9/24/2025

"Men user"

5/5

What do you like best about Right Click Tools?

Really good product easy for support and when you help end user. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission Review collected by and hosted on G2.com.

Casey C.

IT Engineer Lead

Enterprise (> 1000 emp.)

5/12/2025

"#1 tool for ConfigMan admins"

5/5

What do you like best about Right Click Tools?

I lost count of how many times I responded with "Right Click Tools can that!". RCT feels like it was built by ConfigMan admins for ConfigMan admins. Remote Software Center is incredibly useful but the best attribute to RCT is the amount of time you save doing daily mundane tasks within SCCM and Intune. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I cannot think of any major faults with Right Click Tools. It is a simple lightweight install that greatly enhances everyday task's within ConfigMan. Review collected by and hosted on G2.com.