--- title: CloudBees Reviews meta_title: 'CloudBees Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 622 reviews by the users' company size, role or industry to find out how CloudBees works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 622 scale: '5' date_modified: '2026-10-02' parent_category: name: CI/CD Tools url: https://www.g2.com/categories/ci-cd-tools ---

CloudBees Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the centralized management and robust security of CloudBees, enhancing their CI/CD lifecycle and workflows. (5 mentions)
Users value the reliability of CloudBees, benefiting from its scalable tools and robust security in CI/CD processes. (5 mentions)
Users value the customization options of CloudBees, enhancing integration and efficiency across various tools and workflows. (4 mentions)
Users find CloudBees' ease of use exceptional, enabling seamless integration and efficient workflow management across teams. (4 mentions)
Users value the seamless integrations of CloudBees with major DevOps tools, enhancing workflow automation and efficiency. (4 mentions)
Users struggle with the complex interface of CloudBees, making understanding and configuration quite challenging. (2 mentions)
Users face complexity in understanding and configuration of CloudBees, requiring significant time and specialized expertise. (2 mentions)
Users find the complex setup of CloudBees time-consuming and difficult to navigate, requiring specialized expertise. (2 mentions)
Users find the complex user interface of CloudBees challenging, complicating understanding and configuration processes. (2 mentions)
Users face configuration issues with CloudBees, finding it complex and time-consuming to manage effectively. (2 mentions)

5 Pros or Advantages of CloudBees

5 Cons or Disadvantages of CloudBees

Fahad M.
FM
Fahad M.
Technical Architect
Mid-Market (51-1000 emp.)
"Comprehensive CI/CD with CloudBees, Needs GitOps Upgrade"
3.5/5
What do you like best about CloudBees?

I like CloudBees for its support and feature-rich version of Jenkins. The product helps automate the CI and CD process in a standard manner by requiring mandated steps in the pipeline, ensuring a formalized build and release process. I also find the unify platform promising for offering a single pane of glass view for multiple CI tools and its feature flagging capabilities. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Jenkins is a bit outdated from a technology perspective and lacks the abilities to achieve a true GitOps model approach, something other competitive offerings like GitHub Actions provide. It needs modernizing to include more GitOps-based mechanisms and better integration with the PR process. It also could improve integration with the cloud for scaling execution planes, like using Azure ACA with KEDA. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Friendly Service, But Price and Consistency Need Improvement"
3/5
What do you like best about CloudBees?

Great service, friendly and amazing!!!!! Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Poor service, not worth the price. Need some improvement Review collected by and hosted on G2.com.

chandramohan K.
CK
chandramohan K.
Junior System Administrator
Mid-Market (51-1000 emp.)
"Strong, Enterprise-Grade CI/CD for Centralized Jenkins Management"
4.5/5
What do you like best about CloudBees?

It is strong, enterprises grade CI/CD which is used for large scale organisation for jenkins environment with centralized management Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Dislike about Cloudbees is poor user experience like complicated setup or interface, difficult to configure and as it is depend on Jenkins which is outdated architecture which required manual power. Review collected by and hosted on G2.com.

Ruchi A.
RA
Ruchi A.
Citrix Netscaler Engineer
Enterprise (> 1000 emp.)
"Enterprise-Grade Reliability with Developer-Friendly Innovation"
4.5/5
What do you like best about CloudBees?

how it combines enterprise-grade reliability with developer-friendly innovation Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

CloudBees builds on Jenkins and adds enterprise features, the platform can become quite complex. Review collected by and hosted on G2.com.

Shaik S.
SS
Shaik S.
DevOps Engineer
Mid-Market (51-1000 emp.)
"cloudbees jennkins cicd review"
4.5/5
What do you like best about CloudBees?

cloudbees jenkins we have lot of uses.

1.we can create n number of controllers in same operation center.

2. Easy to intergration with other tools like sonar,jira,maven,gradel,ant....

3.we have good customer support when we have issues anything with installation and access and infra.

4.We have easy of implementing with casc bundles and controllers.

5.we will use same operation center to create stage,prod,dev controllers so here easy of use.

6.cloudbees jenkins having good level security and frequency of use product awesome. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

I don't have any thing but improve extra features. Review collected by and hosted on G2.com.

Karthik Sai S.
KS
Karthik Sai S.
Robotics Trainer
Small-Business (50 or fewer emp.)
"Powerful, comprehensive, complex, costly, scalable."
4.5/5
What do you like best about CloudBees?

Cloudbees offers an enterprise level version of Jenkins. It also provides advanced features and support for Jenkins users. It is designed to scale efficiently. It places a strong emphasis on security, and compliance with various security standards. It offers extensive support. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

The cost is relatively expensive, particularly for smaller organizations and startups. The extensive features of the platform make it complex to use. For small organizations, the tools and features might be overwhelming. There are some challenges when integrating with certain third-party applications or legacy systems. There are some limitations in customization. Review collected by and hosted on G2.com.

AC
Adrien C.
Product Owner
Mid-Market (51-1000 emp.)
"Cloudbees is a powerful Release management tool"
4/5
What do you like best about CloudBees?

Cloudbees is very useful for following our application deployments, the workflows used could have a lot of complex features Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

The graphical user interface could be improved, a lot of widgets are not standard, and search being case sensitive could be a real pain. Review collected by and hosted on G2.com.

Sahul P.
SP
Sahul P.
Influencer
Small-Business (50 or fewer emp.)
"Great stable product"
5/5
What do you like best about CloudBees?

Since we've been using CloudBees for a number of years, it has revolutionised our company. With the platform's unmatched scalability and dependability, we can easily manage our expanding workload. We can optimise performance and detect possible problems before they affect our consumers thanks to the extensive monitoring and analytics tools, which offer insightful information about our deployment procedures. We can confidently and smoothly deploy upgrades to our applications using CloudBees since we know they are in capable hands. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

Its much expensive and the User interface is not so much user friendly Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"It works, but it's still just Jenkins at the end of the day"
3.5/5
What do you like best about CloudBees?

- Automated Upgrades

- Support available

- Plugin Compatibility

- Ability to operate multiple Jenkins in one UI Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

- It's still just Jenkins at the end of the day

- Price Tag Review collected by and hosted on G2.com.

Mahammad A.
MA
Mahammad A.
DevOps Engineer
Enterprise (> 1000 emp.)
"cloudbees service now integration for release automation"
3/5
What do you like best about CloudBees?

Cloudbees provides a way to manage all releases under one central location. The fact that it seamlessly integrates with Jenkins for triggering/pulling/updating CI build status back to the release pipeline is quite useful. Meaning I don't have to go back to my Jenkins CI web page to look for build status of each trigger. Review collected by and hosted on G2.com.

What do you dislike about CloudBees?

The over complexity of defining and using a plugin or a simple environment variable to be utilized inside a procedure seems more complex when compared to working with Jenkins or GitLab CI tools. Review collected by and hosted on G2.com.