Best Cloud PBX Platforms Software - Page 5
Cloud private branch exchange (PBX) platforms, also known as virtual PBX, provide businesses with reliable and secure phone systems through a cloud server. PBX is a private telephone network that organizations use for internal communication and as a connection to external phone lines.
Cloud PBX platforms offer all the features and functionalities of traditional PBX hardware systems, with the infrastructure based entirely on the cloud. Cloud PBX platforms allow businesses to connect to their system from anywhere and on any device. It is great for remote and hybrid work environments since it requires minimal equipment and setup.
Cloud PBX is typically maintained and managed by a service provider, with implementation and administration done by the company’s IT team. Employees, especially those in customer service, real estate, healthcare, retail, or government industries, can use cloud PBX software.
Compared to a traditional landline system, cloud PBX offers businesses various advantages like minimized server maintenance, automated call routing, reduced equipment usage, lower overall maintenance costs, and easier setup.
Organizations are also drawn to cloud PBX due to its stability. Most platforms offer multiple data centers to avoid server malfunctions. Regular technological updates further ensure fast and seamless service. This provides businesses the peace of mind that their phone system will not lose connection easily, and business will continue as usual.
Cloud PBX is a newer and cost-effective option for companies due to its advantages over on-premise systems, such as its ability to scale, stability in connection, and easy manageability.
Another form of phone service software that works similarly to cloud PBX is voice over internet protocol (VoIP). VoIP providers enable the transmission of voice over IP networks using various devices such as hardware phones, software clients, and service providers. It works independently or as part of a PBX system to provide enhanced communication features.
Whether a business uses cloud PBX or VoIP usually depends on the organization's size, technological infrastructure, and industry preferences. However, many businesses, particularly small enterprises, medium companies, and start-ups, opt for cloud PBX to streamline operations and reduce upfront costs.
To qualify for inclusion in the Cloud PBX category, a product must:
Featured Cloud PBX Platforms Software At A Glance
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- Overview
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55PBX is the ultimate all in one CCaaS for Contact Centers, Customer Service and Sales team. PBX functions, whatsapp, chat and carrier with plug n play integrations with Zendesk, Pipedrive, Salesforce
- 100% Mid-Market
- Overview
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Agility Hosted Telephony is Simplicity Group’s Cloud Telephone System for Northern Ireland & UK businesses which utilises the very latest telephone system technology. Cloud-Based: Agility is ho
- Overview
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Atlantech Online, Inc. is a public utility in Maryland, Virginia and the District of Columbia that provides telephone, Internet and data center services to business and government organizations. Headq
- 100% Mid-Market
- Overview
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Axon is a virtual IP PBX for Windows designed to manage phone calls in a business or call center environment. This software works as a fully featured telephone switch connecting to phone lines and ext
- 100% Enterprise
9,902 Twitter followers
- Overview
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Banx VoIP offers a comprehensive Voice over Internet Protocol service designed to replace traditional landline systems, enabling businesses to make and receive calls over high-speed internet connectio
- Overview
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Binotel Virtual PBX is a cloud-based telephony solution designed to revolutionize business communication by unifying all company phone numbers—landline, mobile, and new—into a single, efficient networ
- Overview
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Unified Communications as a Service (UCaaS) Delivering enterprise-grade voice, video, messaging, and collaboration Cloud Telephony Products We offer a comprehensive suite of services including Cloud
561 Twitter followers
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- Pros and Cons
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XBP provides communication software solutions for administrator portal, call conference, auto attendant, virtual office, etc.
- 100% Mid-Market
- Overview
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bvoip (www.bvoip.com) helps IT and Managed Service Providers attack voice and unified communications worldwide. Having come out of the MSP space, bvoip designed its program to not only automate how MS
1,887 Twitter followers
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Conversational AI Platform: Chatbot and Voicebot Builder Boost your business capabilities and stand out with the byVoice tailored platform Our Conversational AI Platform empowers companies with a no
1 Twitter followers
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Carusto offers professional software solutions for telecommunication tasks. Our software solutions allow you to automate business processes quickly and efficiently, to improve service quality and redu
- Overview
- Seller Details
Cebod Telecom provides cloud-based telephony solutions to all types of businesses, small or large.
128 Twitter followers
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Celerity Telecom offers two cloud-based auto dialer platforms to meet user needs. Managerial training and support provided for every platform.
- Overview
- Pros and Cons
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Alaris inVoice is a billing and provisioning software provides customer with rate plans creation, customer information management, routing system, and analytics.
- 100% Small-Business
39 Twitter followers
- Overview
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Cloud PBX is an internet-based phone system. Traditional legacy systems require hardware and installation, must run on site and come with significant management and maintenance challenges, as well as
