Having used the platform for my handyman business, this reviewer finds it useful for managing communications with clients through a dedicated phone number and simultaneous ringing on multiple devices. The only limitation noted is the absence of any negative feedback, as there are no complaints regarding the service.
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I was able to get a second phone number within 5 minutes of using the app. Having the desktop app and mobile app (i use Mac and iOS) makes it easy to use when i'm working at my desk and on the go. I was thinking about getting a second phone and this eliminates the need to do that and it's only $5 a month which is way more easy and affordable then getting a second phone with a carrier. It integrates with everyone so i can make calls and text to any number and even do virtual meetings like Facetime but on steroids. and when i signed up for Phound Wave they even provide a customer support person to help me get setup and registered. I haven't had any issues or glitches with using it and it alleviates the need to have multiple other apps like Slack or Zoom or Microsoft Teams. Plus they have Magnum AI which helps give meeting notes and summaries of any meetings i have. I'm still learning to use it and I'm going to setup their Flows (IVR) which makes this much more than just a second phone number. Review collected by and hosted on G2.com.
Phound Wave, their SMS marketing automation platform is only browser based and would be nice to have it all in the same app, but i can live without that. I'm a fast learner and i wish they had more documentation around how to utilize it even more. I wish it had more AI features integrated. Review collected by and hosted on G2.com.
I really like Phound Business because it allows me to pick a local phone number with an area code that's native to my area. This feature makes my customers feel more comfortable since it lets them know they're dealing with a local business. I also appreciate that I can pick multiple phone numbers with different area codes, offering flexibility for my customers. The initial setup was super easy, taking just about five minutes. Review collected by and hosted on G2.com.
I don't use their meeting service. However, I know they do have one. And it would be a great if they had a feature that would keep all my customers in one place, I know they have that feature. I've just not signed up for it at the moment. Review collected by and hosted on G2.com.
I like that Phound Business integrates seamlessly with Microsoft Dynamics ATS and CRM systems, which includes quick click-to-call capabilities. This integration means that each of my employees can simply click to call directly from the system, and their conversations are automatically noted, saving significant time as they don't have to create notes. I also find the texting feature very helpful, allowing communication with multiple people at once, which is great for reaching all of our employees when needed. The continuing and ongoing upgrades have made our business more efficient. Review collected by and hosted on G2.com.
I don't have any complaints about Phound Business Review collected by and hosted on G2.com.
I appreciate that Phound Business is integrated, which saves us so much money compared to using Zoom, Slack, Grasshopper, etc. This integration is important when you are a nonprofit and have to make every donor dollar count. I like that everything is seamless. It was super easy to set up, and I was worried about the hassle of switching from our old systems. Review collected by and hosted on G2.com.
I wouldn’t have known about it if a friend hadn’t introduced me. It’s the best kept secret. Review collected by and hosted on G2.com.
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