What I like best about LoopUp is how reliable and practical it is for our daily engineering project conference calls. Working at a small German civil engineering firm, most of our meetings aren’t just internal team chats — they’re formal stakeholder calls with subcontractors, municipal planners, architects, and our own field engineers who are often working directly on busy construction sites. A lot of our on-site staff don’t have stable Wi‑Fi, so being able to join meetings via regular phone dial-in is absolutely essential for us, and LoopUp handles this way better than our previous tool. The overall audio quality is very consistent, even when multiple people are dialing in from noisy job sites with background construction sounds. The built-in noise handling and simple mute controls make it super easy for me to keep our project discussions clear and organized without constant disruptions. It saves me a ton of stress during important technical reviews or weekly construction progress meetings. I also really love how well LoopUp works with our Microsoft 365 environment. The Outlook integration makes scheduling so much easier. Every time I set up a project kickoff call or a client conference, the tool automatically adds clean dial-in numbers and meeting links straight to calendar invites. This drastically cuts down the number of pre-meeting questions I get from external partners who are unfamiliar with our meeting systems. On top of that, LoopUp’s customer support is genuinely helpful and responsive. Whenever I’ve had account setup questions or rare call connection issues during critical project meetings, the support team provides straightforward, actionable solutions. Unlike overly complicated conference platforms loaded with unnecessary video and AI features we never use, LoopUp focuses purely on stable, professional audio conferencing. It’s simple, lightweight, and perfectly tailored for our small team’s external and site-heavy meeting workflows.

The sales, presales engineer, and delievery teams at LoopUp have been awesome to work with. We had zero incidents in migrating 18 sites and over 4,000 DIDs. LoopUp was very generous in working with us on pricing as well.

The whole team consistently works to address every issue or problem quickly and efficiently. Throughout our collaboration, they maintained a professional, communicative, and friendly approach at all times. I thought it was great that all requirements were implemented to our complete satisfaction. All preparatory measures were implemented and prepared together in advance. Administration via the LoopUp portal, in conjunction with the Teams Admin Console, makes it relatively easy to carry out administration tasks. Everything was clear and easy to use, and the Loopup team was always available to answer any questions. Conclusion: following successful conversions in Austria and the USA, Leverkusen and Genk were also successfully converted to team telephony. Loopup is demonstrating its full competence on the global market here. Since the conversion, we have not had any disruptions; everything is running smoothly!