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Impact Telecom Reviews & Product Details

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AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

10/9/2018

"Best Rates given with tier 1 carriers. "

5/5

What do you like best about Impact Telecom?

The free PBX and you only pay the rates which are actually the best we found in the market. Review collected by and hosted on G2.com.

What do you dislike about Impact Telecom?

Nothing came up as a negative so far and also the agents seem to like it as well. Review collected by and hosted on G2.com.

There are not enough reviews of Impact Telecom for G2 to provide buying insight. Below are some alternatives with more reviews:

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

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3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

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CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

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UCaaS Platforms

VoIP Providers

Contact Center

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