# Best Business Instant Messaging Software - Page 3

## How Many Business Instant Messaging Software Products Does G2 Track?

**Total Products under this Category:** 119

### Category Stats (Jul 2026)

- **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Jostle (+0.31%) - Among all products in this category, Jostle recorded the largest rating increase compared to last month

_Last updated: July 26, 2026_

## How Does G2 Rank Business Instant Messaging Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 215,100+ Authentic Reviews
- 119+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Business Instant Messaging Software
 ![G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-instant-messaging/grids.png?focus%5B%5D=25592&focus%5B%5D=3437&focus%5B%5D=1434&focus%5B%5D=7372&focus%5B%5D=663&focus%5B%5D=18255&focus%5B%5D=25675&focus%5B%5D=20433)

Highlighted products: Microsoft Teams, Slack, Google Workspace, Zoom Workplace, Microsoft 365, Webex Suite, ClickUp, and Connecteam.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=microsoft-teams&focus%5B%5D=slack&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&focus%5B%5D=clickup&focus%5B%5D=connecteam)

**Sponsored**

### Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2174&secure%5Bchosen_at%5D=2026-07-27T21%3A35%3A27Z&secure%5Bdisplayable_resource_id%5D=2181&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1192&secure%5Bplacement_resource_ids%5D%5B%5D=2181&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116295&secure%5Bresource_id%5D=2174&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%3Fpage%3D3&secure%5Btoken%5D=21843a02aadcce89771e002c9259d7cd7b93ab19b2f5e1098a6c371c1680a988&secure%5Burl%5D=https%3A%2F%2Fwww.workvivo.com%2Flp-hq-digital-workplace%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dfy27_gl_paidsocial_g2_wv+hq_clicks_ppc_oisin&secure%5Burl_type%5D=custom_url)

### [DemandHub](https://www.g2.com/products/demandhub/reviews)

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

**Average Rating:** 4.8/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate DemandHub?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Web Application:** 10.0/10 (Category avg: 9.0/10)
- **Integrations:** 10.0/10 (Category avg: 8.4/10)
- **File Sharing:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind DemandHub?

- **Seller:** [DemandHub](https://www.g2.com/sellers/demandhub)
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @DemandHub
- **LinkedIn® Page:** https://www.linkedin.com/company/demandhub/ (20 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Automotive, Hospital & Health Care
- **Company Size:** 95% Small, 3% Medium

#### What Do G2 Reviewers Say About DemandHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive and efficient support** from DemandHub, resolving issues and saving time effectively.
- Users praise DemandHub for its **responsive and effective customer support** , resolving issues promptly and efficiently.
- Users appreciate the **ease of use** of DemandHub, finding it time-saving and user-friendly with helpful support options.
- Users appreciate the **quick responsiveness and effectiveness** of DemandHub, enhancing efficiency and saving valuable time.
- Users value the **efficiency** of DemandHub, as it resolves issues swiftly and automates tasks to save time.

##### Cons

- Users are disappointed by the lack of **Dark Mode** in DemandHub, which limits personalization and comfort during use.
- Users desire a **Dark Mode** feature in DemandHub to improve usability and reduce eye strain.

#### What Are Recent G2 Reviews of DemandHub?

**["Effortless Google Review Integration with Rapid Support"](https://www.g2.com/survey_responses/demandhub-review-12404501)**

**Rating:** 5.0/5.0 stars

_— Marion M._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12404501)

**["Automation and Quick Responses Elevate Our Practice"](https://www.g2.com/survey_responses/demandhub-review-12310659)**

**Rating:** 4.5/5.0 stars

_— Doug P._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12310659)

### [Mattermost](https://www.g2.com/products/mattermost/reviews)

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 354

#### How Do G2 Users Rate Mattermost?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Web Application:** 8.9/10 (Category avg: 9.0/10)
- **Integrations:** 8.3/10 (Category avg: 8.4/10)
- **File Sharing:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Mattermost?

- **Seller:** [Mattermost](https://www.g2.com/sellers/mattermost)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, CA
- **Twitter:** @mattermosthq (94 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/27670348/ (162 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 37% Medium, 33% Large

#### What Do G2 Reviewers Say About Mattermost?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mattermost, facilitating quick communication and seamless team coordination.
- Users love the **ease of use and versatility** of Mattermost, making internal communication seamless and efficient.
- Users appreciate the **seamless integrations** in Mattermost, enhancing team coordination and streamlining communication with various tools.
- Users value the **strong security and data ownership** provided by Mattermost, ensuring privacy and compliance in their communications.
- Users value the **effective team collaboration** provided by Mattermost through its organized channels and seamless integrations.

##### Cons

- Users find the **interface not intuitive** , leading to a steeper learning curve and occasional inconsistency in usability.
- Users experience notable **performance issues** with Mattermost, including laggy mobile use, unreliable notifications, and subpar search functionality.
- Users struggle with **integration issues** , finding setup complicated and requiring technical knowledge, impacting overall usability.
- Users face a **steep learning curve** with Mattermost, complicating setup and leading to interface inconsistencies.
- Users find **missing features** like easy chat deletion and more intuitive UI detract from the overall Mattermost experience.

#### What Are Recent G2 Reviews of Mattermost?

**["Secure and Flexible Team Collaboration"](https://www.g2.com/survey_responses/mattermost-review-13148237)**

**Rating:** 4.0/5.0 stars

_— Mahmut Alperen G._

[Read full review](https://www.g2.com/survey_responses/mattermost-review-13148237)

**["Effortless Communication with Stellar Flexibility"](https://www.g2.com/survey_responses/mattermost-review-10509653)**

**Rating:** 5.0/5.0 stars

_— giorgi d._

[Read full review](https://www.g2.com/survey_responses/mattermost-review-10509653)

### [Odoo Discuss](https://www.g2.com/products/odoo-discuss/reviews)

Odoo Discuss is an integrated communication application designed to enhance internal collaboration within organizations. It consolidates various communication tools—such as messaging, file sharing, and video conferencing—into a single platform, ensuring seamless interaction across all Odoo applications. By providing a unified communication hub, Odoo Discuss eliminates the need for multiple fragmented apps, thereby improving efficiency and productivity. Key Features and Functionality: - Direct Messaging: Facilitate private conversations between team members with real-time messaging capabilities. - Channel Communication: Create customizable channels for broad or focused group discussions, enabling efficient dissemination of information to specific departments or project teams. - Video Conferencing: Host high-definition video meetings with internal and external participants directly through the app, supporting remote collaboration and client interactions. - WhatsApp Integration: Seamlessly integrate WhatsApp to manage all communications from a single interface, enhancing accessibility and convenience. - Voice Calls: Initiate voice calls with internal users to facilitate quick discussions without the need for external tools. - File Sharing: Share documents and files within chats and channels, ensuring all team members have access to necessary resources. - Notifications Dashboard: Centralize all system notifications, allowing users to monitor updates and actions across various Odoo applications from one dashboard. - Integration with Odoo Apps: Enjoy seamless communication across all Odoo applications, enabling context-specific discussions and collaborations within different modules. - Persistent Chat Window: Maintain ongoing conversations with a chat interface that remains accessible across various applications, ensuring continuous communication without disruption. - User-Friendly Interface: Navigate through a clean and intuitive design that simplifies the user experience and reduces the learning curve for new users. Primary Value and User Solutions: Odoo Discuss serves as a centralized communication hub, streamlining interactions within organizations by integrating multiple communication channels into a single platform. This consolidation reduces the reliance on disparate tools, minimizing miscommunication and enhancing overall productivity. By offering features like direct messaging, video conferencing, and file sharing, it addresses the need for efficient and effective internal communication, fostering better collaboration and decision-making among team members.

**Average Rating:** 4.3/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate Odoo Discuss?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10)
- **Web Application:** 8.3/10 (Category avg: 9.0/10)
- **Integrations:** 7.8/10 (Category avg: 8.4/10)
- **File Sharing:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Odoo Discuss?

- **Seller:** [Odoo](https://www.g2.com/sellers/odoo)
- **Year Founded:** 2005
- **HQ Location:** Brussels, Belgium
- **Twitter:** @Odoo (55,391 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/633558/ (8,467 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 57% Small, 30% Medium

#### What Do G2 Reviewers Say About Odoo Discuss?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless communication** in Odoo Discuss, enhancing team collaboration and workflow integration.
- Users appreciate the **ease of use** of Odoo Discuss, valuing its simple interface and efficient onboarding process.
- Users benefit from the **seamless integration** of Odoo Discuss with other apps, enhancing team communication and efficiency.
- Users value the **seamless integration of communication** within workflows, enhancing collaboration and productivity across teams.
- Users enjoy the **customization capabilities** of Odoo Discuss, enhancing their communication experience with tailored features.

##### Cons

- Users find the **missing features** in Odoo Discuss hinder usability, especially with search and reporting tools.
- Users note a **steep learning curve** with Odoo Discuss, making it challenging for newcomers to adapt quickly.
- Users find the interface **not intuitive** , making navigation and retrieving context more challenging compared to other tools.
- Users experience **slow loading** times with Odoo Discuss, especially when managing large databases or high user traffic.
- Users find the **complexity of implementations** challenging, especially without technical help and when navigating the UI.

#### What Are Recent G2 Reviews of Odoo Discuss?

**["Seamless Odoo Integration That Keeps Team Communication in Context"](https://www.g2.com/survey_responses/odoo-discuss-review-12582785)**

**Rating:** 4.0/5.0 stars

_— Archit J._

[Read full review](https://www.g2.com/survey_responses/odoo-discuss-review-12582785)

**["Odoo Discuss Keeps Team Communication Organized in One Place"](https://www.g2.com/survey_responses/odoo-discuss-review-12570958)**

**Rating:** 4.5/5.0 stars

_— Aman R._

[Read full review](https://www.g2.com/survey_responses/odoo-discuss-review-12570958)

### [Teamwire](https://www.g2.com/products/teamwire/reviews)

Teamwire provides a comprehensive solution that consolidates all communication and collaboration requirements into a single application. The inconvenience of managing multiple applications is eliminated with Teamwire, as it streamlines workflow by offering a unified platform for messaging, file sharing, and encrypted video calls. This platform is particularly suitable for organizations with a large mobile workforce, particularly those with mobile frontline workers. Teamwire ensures secure connectivity for all team members, whether they are working remotely or in the field. Teamwire's exceptional feature is its unwavering commitment to security. It surpasses the highest police and military security standards, making it the preferred choice for organizations that prioritize data protection. For those in mission-critical operations, Teamwire is the fail-safe solution that guarantees secure and reliable communications when it matters most. By selecting Teamwire, you not only receive top-tier software, but also benefit from their dedication to customer satisfaction. Their prompt and personalized support ensures that you have a dependable partner to rely on in case of any issues. Moreover, Teamwire offers a straightforward and comprehensive administration system that enables centralized control of all users, devices, and data. This level of control empowers organizations to maintain the highest security standards while ensuring a seamless user experience. In conclusion, Teamwire is the ideal choice for businesses and organizations that demand the utmost in data privacy and security. With its all-in-one platform, stringent security standards, fail-safe reliability, and excellent support, it's a valuable asset for any company looking to enhance their secure messaging and collaboration capabilities. Choose Teamwire and experience the peace of mind that comes with knowing your sensitive data is protected while your team works efficiently.

**Average Rating:** 4.4/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate Teamwire?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.6/10 (Category avg: 8.4/10)
- **File Sharing:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Teamwire?

- **Seller:** [Teamwire](https://www.g2.com/sellers/teamwire)
- **Year Founded:** 2010
- **HQ Location:** München, DE
- **Twitter:** @teamwire\_app (255 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1487350/ (32 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 50% Small, 38% Medium

#### What Do G2 Reviewers Say About Teamwire?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **robust security features** of Teamwire, ensuring safe communication and data protection for sensitive information.
- Users appreciate the **ease of use** of Teamwire, enjoying its intuitive design and straightforward setup for all users.
- Users love the **secure file sharing** capabilities of Teamwire, enhancing collaboration and data protection seamlessly.
- Users find Teamwire's **intuitive interface** enhances collaboration, making secure communication and navigation seamless for everyone.
- Users enjoy the **intuitive collaboration tools** of Teamwire, enhancing secure communication and interaction within teams.

##### Cons

- Users find Teamwire's **limited features** compared to other platforms may hinder their collaboration experience.
- Users note the **missing advanced features** in Teamwire, limiting integrations and customization for a smoother collaboration experience.
- Users find Teamwire's interface **complex for new users** , coupled with inadequate user support, causing frustration.
- Users find the pricing of Teamwire to be **high for smaller teams** , which can limit its accessibility and appeal.
- Users often face **file sharing issues** with unsupported file types, particularly Mac OS files and folders.

#### What Are Recent G2 Reviews of Teamwire?

**["Effortless Team Communication, Needs Better Tool Integration"](https://www.g2.com/survey_responses/teamwire-review-12557792)**

**Rating:** 4.5/5.0 stars

_— AYUSH J._

[Read full review](https://www.g2.com/survey_responses/teamwire-review-12557792)

**["Secure, Streamlined Team Communication with Easy Adoption"](https://www.g2.com/survey_responses/teamwire-review-12731862)**

**Rating:** 4.0/5.0 stars

_— Alex K._

[Read full review](https://www.g2.com/survey_responses/teamwire-review-12731862)

### [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews)

Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments.

**Average Rating:** 4.2/5.0

**Total Reviews:** 348

#### How Do G2 Users Rate Rocket.Chat?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Rocket.Chat?

- **Seller:** [Rocket.Chat Technologies](https://www.g2.com/sellers/rocket-chat-technologies)
- **Year Founded:** 2015
- **HQ Location:** Wilmington, Delaware
- **Twitter:** @RocketChat (24,290 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9487844/ (189 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Medium, 36% Small

#### What Do G2 Reviewers Say About Rocket.Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Rocket.Chat, making communication smooth and adaptable for diverse team needs.
- Users value the **flexibility and control** offered by Rocket.Chat, enhancing usability and collaboration across diverse teams.
- Users value the **flexible and secure communication** offered by Rocket.Chat, enhancing collaboration and productivity effortlessly.
- Users appreciate the **easy communication** features of Rocket.Chat, enhancing collaboration across teams and departments efficiently.
- Users value the **robust security features** of Rocket.Chat, ensuring privacy and compliance in their communications.

##### Cons

- Users find the **user interface not user-friendly** , causing complexity and slowing down adoption for new users.
- Users find the **user interface complex and dated** , hindering adoption and requiring continuous adjustments for optimal performance.
- Users find the **learning curve steep** , as the interface can be overwhelming and lacks intuitive guidance for new users.
- Users find the **interface not intuitive** , complicating navigation and slowing down adoption for new users.
- Users find the **poor interface design** of Rocket.Chat hampers adoption and can complicate setup and usage.

#### What Are Recent G2 Reviews of Rocket.Chat?

**["Rocket.Chat: Flexible, Secure, and Built for Custom Workflows"](https://www.g2.com/survey_responses/rocket-chat-review-12706525)**

**Rating:** 4.5/5.0 stars

_— Maricela B._

[Read full review](https://www.g2.com/survey_responses/rocket-chat-review-12706525)

**["Intuitive, High-ROI Communication That Speeds Engineering Resolutions"](https://www.g2.com/survey_responses/rocket-chat-review-12725883)**

**Rating:** 4.5/5.0 stars

_— Steve H._

[Read full review](https://www.g2.com/survey_responses/rocket-chat-review-12725883)

### [MyChat](https://www.g2.com/products/mychat/reviews)

MyChat was developed in 2004 by the Ukrainian company Network Software Solutions. MyChat is a self-hosted corporate messenger for teams that need private communication, LAN/on-premise deployment, file sharing, calls, task boards, forums, integrations, and admin control without moving company conversations to a public cloud. MyChat has a suite of collaboration tools for working in teams: Project management, Bulletin board, Instant messaging, Voice/Video calls, Screen sharing, Remote control, Intranet forum (knowledge database). MyChat works reliably in areas with a slow Internet connection. The program does not require many resources.

**Average Rating:** 4.6/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate MyChat?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind MyChat?

- **Seller:** [NetworkSoftwareSolutions](https://www.g2.com/sellers/networksoftwaresolutions)
- **Year Founded:** 2004
- **HQ Location:** Kyiv, Ukraine
- **Twitter:** @NSS\_MyChat (143 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/network-software-solutions/ (4 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Higher Education, Information Technology and Services
- **Company Size:** 44% Small, 40% Medium

#### What Do G2 Reviewers Say About MyChat?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MyChat's **ease of use** excellent for seamless communication and secure file sharing on local networks.
- Users value the **secure and easy file sharing** capabilities of MyChat, enhancing collaboration in local networks.
- Users appreciate the **integrated collaboration features** of MyChat, enhancing internal communication and connectivity among team members.
- Users praise MyChat for its **secure file transfer** , ensuring safe collaboration across offshore and onshore teams.
- Users value the **easy collaboration** features of MyChat, facilitating seamless teamwork across global teams.

##### Cons

- Users face significant **file sharing issues** with MyChat, including slow transfers and lack of cloud storage integration.
- Users find **missing features** in MyChat, as it lacks the depth of dedicated project management tools.
- Users find the pricing of MyChat to be **a little costly** , which impacts their overall satisfaction.
- Users find the **frequent updates** of MyChat frustrating, as they hinder access without the latest version installed.
- Users find **file sharing limited** in MyChat, noting slow transfer speeds and lack of cloud storage integration.

#### What Are Recent G2 Reviews of MyChat?

**["A reasonable solution for small teams"](https://www.g2.com/survey_responses/mychat-review-9902282)**

**Rating:** 4.0/5.0 stars

_— BOONLERT S._

[Read full review](https://www.g2.com/survey_responses/mychat-review-9902282)

**["Easy & Efficient for internal communications"](https://www.g2.com/survey_responses/mychat-review-5393639)**

**Rating:** 4.0/5.0 stars

_— Neha Y._

[Read full review](https://www.g2.com/survey_responses/mychat-review-5393639)

### [Zenzap](https://www.g2.com/products/zenzap/reviews)

Zenzap is the professional work chat app trusted by 10,000+ businesses worldwide. Other team communication tools make you choose between something your team will actually use and something your business can control. Zenzap gives you both: as easy to use as texting, with the security and admin control that businesses need. Every employee can use it from day one without training or complicated setup. And that sits on top of everything a business actually needs: - Clear separation between work and personal life - Complete ownership of your company data - Full structure and control across the organization - Integrations with 5,000+ business tools When someone leaves, you remove their access in one click and everything stays with your business. That's what it means to finally have a work chat that works for everyone.

**Average Rating:** 4.6/5.0

**Total Reviews:** 85

#### How Do G2 Users Rate Zenzap?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Web Application:** 8.8/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zenzap?

- **Seller:** [Zenzap](https://www.g2.com/sellers/zenzap)
- **Company Website:** https://www.zenzap.co
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv
- **LinkedIn® Page:** https://www.linkedin.com/company/zenzap/ (53 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Director, Owner
- **Top Industries:** Health, Wellness and Fitness, Computer Software
- **Company Size:** 91% Small, 9% Medium

#### What Do G2 Reviewers Say About Zenzap?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ZenZap's **intuitive interface** and organization features enhance communication and simplify team collaboration.
- Users enjoy the **user-friendly design and comprehensive organization features** of Zenzap, enhancing productivity and communication.
- Users value the **effective management of employee communication groups** in ZenZap, enhancing clarity and organization.
- Users value the **organization features** of Zenzap, enabling efficient communication and task management within teams.
- Users find Zenzap to be **extremely easy to use** , enhancing communication and organization for employees.

##### Cons

- Users wish for **missing features** like message deletion, reminders, and advanced organizational roles to enhance functionality.
- Users are frustrated with the **organizational issues** , including slow support responses and cluttered communication affecting workflow.
- Users experience **connectivity issues** with Zenzap, causing communication breakdowns and reliance on alternative platforms like WhatsApp.
- Users note the **crowded interface** and **inefficient notification system** as significant limitations of Zenzap.
- Users find Zenzap **not intuitive** , citing frustrations with navigation and difficulty in searching through conversations.

#### What Are Recent G2 Reviews of Zenzap?

**["Seamless Team Communication with Clear To‑Do Lists That Boost Productivity"](https://www.g2.com/survey_responses/zenzap-review-12718210)**

**Rating:** 5.0/5.0 stars

_— Imperial A._

[Read full review](https://www.g2.com/survey_responses/zenzap-review-12718210)

**["Centralised Communication, Needs Minor Refinements"](https://www.g2.com/survey_responses/zenzap-review-12783077)**

**Rating:** 4.5/5.0 stars

_— Kieran B._

[Read full review](https://www.g2.com/survey_responses/zenzap-review-12783077)

### [Flip](https://www.g2.com/products/getflip-flip/reviews)

Flip is the AI-native employee experience platform built for the 80% of the global workforce that doesn't sit at a desk. Retail, manufacturing, logistics, construction, and services companies use Flip to connect their frontline workforce to everything they need — in one touch. Unlike traditional internal communication tools, Flip is a system of action. Frontline workers don't just read messages in Flip — they complete real work: submitting absence requests, confirming shifts, onboarding, running safety checks, looking up payslips, and accessing core HR and operational systems directly in the app. Flip replaces a fragmented stack of intranet, comms tool, HR self-service portal, task manager, and identity provider with a single platform that's business-critical to daily operations. The Flip platform includes: Flip Comms — News, channels, chats, and knowledge base designed for low-digital-literacy users. Replaces WhatsApp, paper notice boards, and unread email. Flip Flows — No-code workflow automation for HR and operations. Absence requests, shift confirmations, onboarding, safety checks — executed inside Flip. Flip Identity — Digital identity and one-touch access for frontline workers. Secure access without corporate email addresses, removing the gap that traditional IdPs and SSO never solved for deskless teams. Flip Agents / Ask AI — The AI orchestration layer. Goes beyond Q&A to execute workflows, retrieve system data, and automate repetitive tasks through chat and voice. Mini Apps — Pre-built, native deep integrations with Workday, UKG, SAP SuccessFactors, and other systems of record. No middleware. Flip is German-engineered, EU-hosted, GDPR- and works-council-ready, and trusted by some of Europe's largest frontline employers — including Bosch, REWE, and Porsche — to run daily operations across multi-site organizations with 1,000 to 100,000+ employees. Three capabilities set Flip apart: AI that executes tasks rather than just answering questions; Flip Identity, which solves the frontline-access problem that SSO vendors never built for; and deep native HR/Ops integrations where competitors rely on middleware. One touch. One app. Every system.

**Average Rating:** 4.8/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate Flip?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Web Application:** 9.4/10 (Category avg: 9.0/10)
- **Integrations:** 7.8/10 (Category avg: 8.4/10)
- **File Sharing:** 8.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Flip?

- **Seller:** [Flip](https://www.g2.com/sellers/flip-00c9f77e-f5c3-4a08-8c8c-28d5e2a17c48)
- **Year Founded:** 2018
- **HQ Location:** Stuttgart, Germany
- **LinkedIn® Page:** https://www.linkedin.com/company/flip-app/ (175 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 43% Medium, 43% Large

#### What Do G2 Reviewers Say About Flip?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **access ease** of Flip, effectively reaching all staff and improving internal communication effortlessly.
- Users value the **intuitive communication features** of Flip, enhancing accessibility and information flow for employees.
- Users value the **communication efficiency** of Flip, enhancing accessibility and information flow through its intuitive design.
- Users commend the **effective coworker recognition** feature in Flip, enhancing communication and keeping all staff informed.
- Users praise the **outstanding customer support** of Flip, highlighting quick and courteous issue resolution.

##### Cons

- Users find the **costs of Flip to be quite high** , especially for small companies with limited staff usage.
- Users find the **subscription costs high** , especially for smaller companies with limited app usage among staff.

#### What Are Recent G2 Reviews of Flip?

**["secured information intranet for staff"](https://www.g2.com/survey_responses/flip-review-6532503)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/flip-review-6532503)

**["Flip for "Deskless" Worker"](https://www.g2.com/survey_responses/flip-review-10695629)**

**Rating:** 4.5/5.0 stars

_— Jonas S._

[Read full review](https://www.g2.com/survey_responses/flip-review-10695629)

### [Swit](https://www.g2.com/products/swit/reviews)

Swit is every team's work hub that consolidates collaboration essentials in one place - task, chat, goals, approvals, and integrations with Google Workspace and Microsoft 365. It's purpose-built to drive Employee Connection Where It Counts. Bring your entire company together on a unified platform that supports communication, work management, task tracking, goal setting, and so much more! Swit is flexible and scalable to meet the needs of any organization of any size. Drag and drop emails into Channels or convert them into task cards. Drag and drop task cards into Channels or DMs. Attach Approvals or OKRs directly to task cards. See why Swit is loved by organizations of all sizes from Small Businesses to Enterprise customers.

**Average Rating:** 4.7/5.0

**Total Reviews:** 349

#### How Do G2 Users Rate Swit?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Web Application:** 9.1/10 (Category avg: 9.0/10)
- **Integrations:** 9.0/10 (Category avg: 8.4/10)
- **File Sharing:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Swit?

- **Seller:** [Swit](https://www.g2.com/sellers/swit)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @GetSwit (207 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18707183/ (178 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** CEO, Deputy General Manager
- **Top Industries:** Airlines/Aviation, Computer Software
- **Company Size:** 50% Small, 42% Medium

#### What Are Recent G2 Reviews of Swit?

**["Swit - A very practical upgrade"](https://www.g2.com/survey_responses/swit-review-10033940)**

**Rating:** 5.0/5.0 stars

_— Chad P._

[Read full review](https://www.g2.com/survey_responses/swit-review-10033940)

**["Efficient project collaboration tool."](https://www.g2.com/survey_responses/swit-review-9705526)**

**Rating:** 4.5/5.0 stars

_— Hany I._

[Read full review](https://www.g2.com/survey_responses/swit-review-9705526)

### [Symphony](https://www.g2.com/products/symphony-symphony/reviews)

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

**Average Rating:** 4.2/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Symphony?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.4/10 (Category avg: 8.4/10)
- **File Sharing:** 8.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Symphony?

- **Seller:** [Symphony.com](https://www.g2.com/sellers/symphony-com)
- **Year Founded:** 2014
- **HQ Location:** New York, NY
- **Twitter:** @Symphony (4,987 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/symphonycomm/ (785 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Financial Services, Banking
- **Company Size:** 76% Large, 16% Medium

#### What Do G2 Reviewers Say About Symphony?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Symphony, praising its intuitive interface and seamless communication capabilities.
- Users commend Symphony for its **excellent customer support** , noting swift responses and tailored assistance from the support team.
- Users value the **easy-to-use interface** of Symphony, appreciating its robust features for efficient enterprise communication.
- Users value Symphony for its **easy and secure communication** , enhancing collaboration across teams and organizations effectively.
- Users value the **exceptional customer support** from Symphony, enhancing their overall experience with quick and engaged assistance.

##### Cons

- Users note that Symphony has **missing features** compared to competitors, making certain tasks less efficient.
- Users find the **learning curve challenging** , with a complicated UI and insufficient web index impacting usability.
- Users experience **connection issues** with Symphony, often missing notifications unless they log in daily.
- Users experience **connectivity issues** with Symphony, facing downtime and the absence of a group call feature.
- Users struggle with **difficult navigation** in Symphony, finding the UI challenging and search results often inadequate.

#### What Are Recent G2 Reviews of Symphony?

**["A Powerful Platform"](https://www.g2.com/survey_responses/symphony-review-11947207)**

**Rating:** 5.0/5.0 stars

_— Christian C._

[Read full review](https://www.g2.com/survey_responses/symphony-review-11947207)

**["Highly recommend to an Asset Manager"](https://www.g2.com/survey_responses/symphony-review-11941384)**

**Rating:** 5.0/5.0 stars

_— Andy R._

[Read full review](https://www.g2.com/survey_responses/symphony-review-11941384)

### [Workstorm](https://www.g2.com/products/workstorm/reviews)

Workstorm is a productivity platform built to protect privacy and confidentiality, connect teams, and streamline projects.

**Average Rating:** 4.4/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate Workstorm?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Web Application:** 9.3/10 (Category avg: 9.0/10)
- **Integrations:** 8.9/10 (Category avg: 8.4/10)
- **File Sharing:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Workstorm?

- **Seller:** [Workstorm](https://www.g2.com/sellers/workstorm)
- **Year Founded:** 2015
- **HQ Location:** Chicago, Illinois
- **Twitter:** @WorkstormHQ (102 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/27227548/ (21 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Online Media
- **Company Size:** 45% Medium, 43% Small

#### What Do G2 Reviewers Say About Workstorm?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Workstorm exceptional, especially for scheduling and collaboration tasks.
- Users love the **smooth file sharing** experience in Workstorm, enhancing collaboration and efficiency in their workflows.
- Users praise the **real-time screen sharing** feature of Workstorm, enhancing collaboration and productivity securely.
- Users appreciate the **seamless video conferencing** capabilities in Workstorm, enhancing communication and collaboration efficiency.
- Users appreciate the **superior video quality** of Workstorm, enhancing their video conferencing experience significantly.

##### Cons

- Users note the **high cost** of Workstorm's plans, which seem less competitive compared to similar tools.
- Users note the **limited features** in the trial version, prompting an upgrade for full benefits.
- Users find that **missing features** slow down navigation and hinder their ability to utilize the platform effectively.
- Users face **slow loading times** that hinder app navigation and limit feature utilization on Workstorm.
- Users find the **subscription costs** of Workstorm to be relatively high compared to similar tools, lacking a trial version.

#### What Are Recent G2 Reviews of Workstorm?

**["Efficient Team Communication, Needs More Integrations"](https://www.g2.com/survey_responses/workstorm-review-12631170)**

**Rating:** 4.0/5.0 stars

_— Aayush D._

[Read full review](https://www.g2.com/survey_responses/workstorm-review-12631170)

**["Secure, All-in-One Collaboration That Keeps Work Organised"](https://www.g2.com/survey_responses/workstorm-review-12725798)**

**Rating:** 4.5/5.0 stars

_— Syed I._

[Read full review](https://www.g2.com/survey_responses/workstorm-review-12725798)

### [Trillian](https://www.g2.com/products/trillian/reviews)

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available. Trillian offers native desktop clients on Windows, Mac, and Linux, and offers mobile clients on iOS and Android so that everyone stays connected even when on-the-go.

**Average Rating:** 4.4/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Trillian?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Web Application:** 9.4/10 (Category avg: 9.0/10)
- **Integrations:** 7.7/10 (Category avg: 8.4/10)
- **File Sharing:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Trillian?

- **Seller:** [Cerulean Studios](https://www.g2.com/sellers/cerulean-studios)
- **Company Website:** https://www.trillian.im/
- **Year Founded:** 1998
- **HQ Location:** Brookfield, CT
- **Twitter:** @trillianastra (7,805 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/141951/ (4 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 50% Small, 44% Medium

#### What Do G2 Reviewers Say About Trillian?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Trillian's **ease of use** exceptional, allowing seamless access and synchronization across multiple devices effortlessly.
- Users value the **secure and reliable communication** provided by Trillian, appreciating its ease of use and accessibility.
- Users value the **strong security and privacy measures** of Trillian, enhancing their communication experience with confidence.
- Users appreciate the **easy communication** features of Trillian, allowing quick and efficient messaging on-the-go.
- Users value the **reliable performance** of Trillian, enjoying seamless communication without experiencing downtime.

##### Cons

- Users note the **limited features** of Trillian, which hinder its effectiveness compared to more advanced messaging platforms.
- Users find Trillian **not user-friendly** due to its outdated interface and complications in managing contacts and features.
- Users feel the **missing features** in Trillian make it inadequate for complex communication and limit expression options.
- Users find the **difficult setup** of Trillian frustrating, making it hard to manage contacts and utilize features effectively.
- Users experience **integration issues** with Trillian, encountering delays and difficulties that hinder seamless use.

#### What Are Recent G2 Reviews of Trillian?

**["Cheap, lightweight business IM with weak ecosystem"](https://www.g2.com/survey_responses/trillian-review-12701583)**

**Rating:** 4.0/5.0 stars

_— Jaylen H._

[Read full review](https://www.g2.com/survey_responses/trillian-review-12701583)

**["Trillian is our primary form of internal communication"](https://www.g2.com/survey_responses/trillian-review-3088685)**

**Rating:** 5.0/5.0 stars

_— Jason L._

[Read full review](https://www.g2.com/survey_responses/trillian-review-3088685)

### [Bopup](https://www.g2.com/products/bopup/reviews)

Bopup is a secure instant messaging solution designed for businesses and organizations seeking efficient and reliable communication within their networks. It offers a centralized messaging platform that ensures data security and compliance with corporate policies, facilitating seamless collaboration among team members. Key Features and Functionality: - Centralized Management: Administrators can control and monitor messaging activities, manage user permissions, and enforce security policies from a single console. - Secure Communication: Utilizes strong encryption protocols to protect messages and file transfers, ensuring confidentiality and data integrity. - Offline Messaging: Messages sent to offline users are stored on the server and delivered once the recipient is online, ensuring no communication is lost. - File Transfer: Supports secure file sharing between users, enhancing collaboration and productivity. - Group Messaging: Enables the creation of user groups for targeted communication, streamlining information dissemination. - Message Logging: Maintains a comprehensive log of all messages and file transfers for auditing and compliance purposes. Primary Value and Solutions Provided: Bopup addresses the need for secure and efficient internal communication within organizations. By offering a centralized and encrypted messaging platform, it mitigates the risks associated with external messaging services, such as data breaches and compliance violations. The solution enhances team collaboration, ensures message delivery regardless of user availability, and provides administrators with the tools to manage and monitor communication effectively. This results in improved operational efficiency, data security, and adherence to corporate communication policies.

**Average Rating:** 4.0/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Bopup?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.8/10)
- **Web Application:** 7.2/10 (Category avg: 9.0/10)
- **Integrations:** 7.0/10 (Category avg: 8.4/10)
- **File Sharing:** 8.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Bopup?

- **Seller:** [B Labs](https://www.g2.com/sellers/b-labs)
- **HQ Location:** Berwyn, Pennsylvania
- **Twitter:** @BCorporation (69,655 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1049599/ (197 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 73% Medium, 24% Small

#### What Do G2 Reviewers Say About Bopup?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Bopup, finding it reliable and simple for secure internal messaging.
- Users value the **robust security measures** of Bopup, ensuring safe and encrypted communications within the organization.
- Users value the **reliability and simplicity** of Bopup for secure internal messaging, making it easy to manage.
- Users praise the **reliability** of Bopup, highlighting its straightforward deployment and consistent performance for secure messaging.
- Users appreciate the **setup ease** of Bopup, finding it reliable and straightforward for secure messaging deployment.

##### Cons

- Users find the **frequent updates** necessary but wish for more emphasis on UI improvements and cross-platform capabilities.
- Users find Bopup's UI to be **old-fashioned and lacking clarity** compared to modern messaging platforms.
- Users find the **missing features** of Bopup, particularly in UI and cross-platform support, limiting their experience.
- Users find Bopup **slow loading** , which slightly hinders their overall experience with the product.
- Users note the **dated user interface** of Bopup, wishing for a more modern and polished experience.

#### What Are Recent G2 Reviews of Bopup?

**["Secure, Reliable Messaging for Organizations That Need Control"](https://www.g2.com/survey_responses/bopup-review-11935346)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/bopup-review-11935346)

**["Secure, Safe Team Messaging That Delivers"](https://www.g2.com/survey_responses/bopup-review-12579571)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/bopup-review-12579571)

### [Office Chat](https://www.g2.com/products/office-chat/reviews)

Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like message delivery confirmation, priority messaging, group messaging, 1-to-1 messaging, broadcast messaging, secure attachments, built-in integrations and full administrative control for a broad range of industries from medical services, insurance, real estate, repair services, cleaning services, travel, legal, automotive, manufacturing, educational institutes & not-for-profit.

**Average Rating:** 4.3/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate Office Chat?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Web Application:** 8.7/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Office Chat?

- **Seller:** [MangoApps](https://www.g2.com/sellers/mangoapps)
- **Year Founded:** 2008
- **HQ Location:** Issaquah, WA
- **Twitter:** @mangoappsinc (1,254 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/83913/ (169 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 50% Small, 30% Medium

#### What Do G2 Reviewers Say About Office Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Office Chat, finding it simple and fast for effective communication.
- Users commend Office Chat for its **swift and organized communication** , enhancing collaboration while minimizing unnecessary meetings.
- Users value the **simplicity and speed** of Office Chat, enhancing clear communication and efficient teamwork.
- Users enjoy the **easy file sharing** in Office Chat, enhancing team collaboration and streamlining communication effectively.
- Users value the **organization and speed of communication** in Office Chat, enhancing collaboration and efficiency across teams.

##### Cons

- Users find Office Chat has **missing features** , particularly in search functionality and customization options, impacting usability.
- Users suggest that **integration issues** hinder the search functionality and organization within Office Chat, complicating file retrieval.
- Users experience **inconsistent notifications** and limited search capabilities, affecting their overall experience with Office Chat.
- Users find **limited customization options** in Office Chat, impacting functionality like notifications and search for older conversations.
- Users find Office Chat can become **overwhelming and distracting** due to constant notifications and buried important messages.

#### What Are Recent G2 Reviews of Office Chat?

**["User-Friendly, Secure Platform with Fast Communication and Great Mobility"](https://www.g2.com/survey_responses/office-chat-review-12883772)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/office-chat-review-12883772)

**["Officechat Simplifies Team Communication with an All-in-One Clean Interface"](https://www.g2.com/survey_responses/office-chat-review-12553864)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/office-chat-review-12553864)

### [Talkspirit](https://www.g2.com/products/talkspirit/reviews)

Talkspirit is a collaborative platform for teamwork. Providing a full range of features to connect, communicate and collaborate in one simple overview. All the features are located right were you’d expect them to be, and cover three essential areas: 1) Collaboration Provide a collaborative workspace through groups: organise projects, gather feedback, create events and share ideas, knowledge & documents. 2) Communication Provide instant communication through work chat: ask questions, brainstorm ideas, form decisions, launch video chats, quickly send files and occasionally send GIFS to lighten the mood. 3) Connectivity Provide a personalized information hub through the newsfeed: every co-worker is always on top of new relevant information as soon as it happens, ready to take action. talkspirit works together seamlessly with all the apps, tools and services that your business already uses. It provides a bunch of native integrations that are easy to set up and easy to use – over 500 integrations are available. All content is searchable too, secure and available while on the move through the mobile app for Android and iOS. Available in 8 languages (FR, EN, DE, IT, PT, ES, NL & PL).

**Average Rating:** 4.6/5.0

**Total Reviews:** 116

#### How Do G2 Users Rate Talkspirit?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Web Application:** 8.9/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Talkspirit?

- **Seller:** [Talkspirit](https://www.g2.com/sellers/talkspirit)
- **Year Founded:** 2004
- **HQ Location:** Paris, Ile de France
- **Twitter:** @talkSpirit (9,346 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/690632/ (26 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 40% Small, 40% Medium

#### What Do G2 Reviewers Say About Talkspirit?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **effective communication** capabilities of Talkspirit, enhancing teamwork and real-time collaboration across departments.
- Users praise the **ease of use** in Talkspirit, enhancing team communication and streamlining project discussions effectively.
- Users value the **fast networking** and efficient communication features of Talkspirit that enhance collaboration and connectivity.
- Users value the **easy onboarding process** of Talkspirit, facilitating quick integration and effective collaboration for teams.
- Users highlight the **easy setup** of Talkspirit, allowing teams to get started quickly and efficiently.

##### Cons

- Users experience **slow file sharing** and reliability issues with Talkspirit, impacting their overall user experience.
- Users find Talkspirit's **limited features** to be a drawback, hindering its overall effectiveness and user experience.
- Users face **integration issues** with limited third-party connections and occasional lag in real-time updates.
- Users find that Talkspirit's features are **lacking maturity** , affecting usability and reliability in various aspects.
- Users find Talkspirit's **lack of communication features** frustrating, as the slide editor and file sharing have limitations.

#### What Are Recent G2 Reviews of Talkspirit?

**["Streamlined Communication and Up-to-Date Alerts"](https://www.g2.com/survey_responses/talkspirit-review-12096470)**

**Rating:** 4.5/5.0 stars

_— Sanchit J._

[Read full review](https://www.g2.com/survey_responses/talkspirit-review-12096470)

**["Effortless Onboarding and Seamless Collaboration for Teams"](https://www.g2.com/survey_responses/talkspirit-review-12117858)**

**Rating:** 4.5/5.0 stars

_— Shailesh S._

[Read full review](https://www.g2.com/survey_responses/talkspirit-review-12117858)

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 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 23, 2024

Business instant messaging (BIM) software is a real-time, text-based internal messaging platform for businesses. It typically enables users to create small group chats for team collaboration, as well as larger channels for dispersing company-wide information.

The rapid nature of these instant messaging products provides an internal space to quickly address coworkers without using informal means such as texting from a personal phone number. This enables teams to share information faster and more efficiently, which can help enhance productivity across the enterprise. Regardless of the device used, BIM platforms provide security features via encrypted messages and channel access control. Similar to [email software](https://www.g2.com/categories/email), BIM software enables users to share files, thread messages, archive conversations, and search internally within chats.

A growing number of these products now have artificial intelligence (AI) capabilities, which enable smart replies and auto-responses when activated, as well as sentiment analysis for mood detection with responses.

BIM platforms often have integrations with [AI chatbots software](https://www.g2.com/categories/ai-chatbots) and virtual assistant software to amplify productivity, especially in strengthening search capabilities and real-time language translation. AI also reinforces such platforms’ security features by continually monitoring communication channels and detecting threats to the platform.

Businesses of all types and sizes use BIM solutions with other products, either alongside them or via integrations. This type of communication software allows for customization based on the company’s needs. It can often be integrated with [productivity bots software](https://www.g2.com/categories/productivity-bots), [video conferencing software](https://www.g2.com/categories/best-video-conferencing-software), [screen sharing software](https://www.g2.com/categories/screen-sharing), [project management tools](https://www.g2.com/categories/project-management-tools) and more. Business instant messaging tools can also be integrated with software such as [employee intranet software](https://www.g2.com/categories/employee-intranet) or [employee engagement software](https://www.g2.com/categories/employee-engagement) as ways to strengthen the employee experience. However, there are standalone BIM solutions available that can integrate other productivity software natively. This allows for further personalization based on the needs of the enterprise.

To qualify for inclusion in the Business Instant Messaging (BIM) category, a product must:

- Allow users to engage in peer-to-peer conversations, group chats, or channels in an instant messaging format
- Provide secure file sharing capabilities
- Enable users to search within the channels and chat histories
- Track conversation history
- Integrate with chatbots, employee intranet, video conferencing or productivity apps

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* * *

## How Do You Choose the Right Business Instant Messaging Software?

### What You Should Know About Business Instant Messaging Software

### What is Business Instant Messaging Software?

Business instant messaging software provide users with instant messaging platforms that allow direct and group messaging capabilities within an organization. These tools aim to facilitate quick conversations between team members. Business messaging tools make communicating with coworkers as easy as chatting with friends on social media or via text. Most business instant messaging options include emoji and GIF capability to promote authentic and natural conversation within the workplace.

Key Benefits of Business Instant Messaging Software

- Offer instant communication capability between team members
- Allow teams to connect regardless of location
- Make messages easily searchable
- Provide a less formal virtual space for team communication
- Connect an organization horizontally and vertically

### Why Use Business Instant Messaging Software?

Most modern businesses leverage some type of business instant messaging software. They provide a cornucopia of benefits, making them a mainstay of the modern software stack.

**Rapid —** Business messaging tools support employees by bringing instant messaging to a workforce. Teams can rapidly communicate with one another, facilitating collaboration between remote employees, across teams, or across offices.

**Informal —** Email etiquette is notoriously difficult to master and can feel unnecessarily formal for simple questions. Business messaging tools allow teams to toss out overly professional decorum and focus on content over etiquette.

**Mobile —** All competitive business instant messaging products tout a robust, intuitive mobile application to pair with their desktop offering. Today, business requires people to reachable to support their peers at all times. Business instant messaging platforms are easy to use at work and on the go.

**Adoptable —** Instant messaging feels natural for most users at this point. Millennials now constitute the bulk of the workforce, and business instant messaging software is a natural step for this generation. Adoption rates are high since business messengers feel familiar.

### Who Uses Business Instant Messaging Software?

Organizations across industries use business instant messengers to connect their employees. The software equips users with a quick, streamlined method of communicating with peers for all topics These platforms provide a time-effective alternative to passive mediums such as email or intrusive in-person meetings. The benefits provided by business instant messaging software are useful to businesses of any size—from three people to 3,000 people. Whether coordinating shifts in a university’s psychology lab or meetings in a Fortune 500 company, efficient communication is paramount.

### Kinds of Business Instant Messaging Software

**Stand-alone —** Many business instant messengers are stand-alone products integrations. Dedicated business instant messaging tools sometimes provide additional features like video conferencing, limited VoIP capability, and employee directories to create a comprehensive communication hub.

**Embedded —** Instant messaging might come as an additional feature in other types of software or larger collaboration suites. Business instant messaging functionality is often found in [employee intranet software](https://www.g2.com/categories/employee-intranet), [employee engagement software](https://www.g2.com/categories/employee-engagement), or virtual workspaces. Other types of communication software, like [video conferencing software](https://www.g2.com/categories/video-conferencing), can also provide instant messaging.

**Industry-specific —** Some business instant messengers are built for specific industries with their unique needs in mind. For example, business instant messaging tools for manufacturing and field service will often include [push-to-talk (PTT) software](https://www.g2.com/categories/push-to-talk-ptt) built in so remote employees have multiple instant communication channels. There are also [clinical communication and collaboration platforms](https://www.g2.com/categories/clinical-communication-and-collaboration) and [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging) built specifically for health care organizations. These platforms take patient confidentiality into consideration. Some popular, generalized business messengers have started to create industry-specific solutions or build compliance into their product so they’re available for specific industries.

### Business Instant Messaging Software Features

Business instant messaging software share a few basic features across all products. As the space continues to become more competitive, some vendors have added additional communication and productivity features to help their product stand out.

**Instant messaging —** Instant, direct messaging is the main feature of business messenger applications. Users can instantly send direct or group messages. Depending on the administrator’s permissions, additional groups can be made by users or administrators.

**Status updates —** Users can leave a status attached to their profile to indicate their availability.

**Activity feed —** An activity feed is available to update users on new direct messages sent to them or new messages in groups. The feed will sometimes present replies to posts made by the user.

**Notifications —** Business messaging tools provide notifications when a user receives a direct message or a message is posted in a group. Additionally, users can turn notifications off or set certain permissions for notifications.

**Emojis —** Business messaging apps will often come loaded with emojis. Some applications even allow users to create their own.

**Search —** A search bar enables users to use keywords to easily find old messages.

**File sharing —** One of the main benefits of business messaging is the ability to easily and quickly share files and documents. Users can send links to documents hosted in the cloud or attach files saved on a desktop. Some tools even integrate with file repositories for streamlined file sharing.

**Surveys and polls —** Business messengers often provide simple survey and polling features allowing users to rapidly make decisions within the app.

#### Additional Business Instant Messaging Features

**Conferencing —** There has been increased effort to include audio and video conferencing functionality within business instant messaging products. When users can quickly move between text-based and audio-based communications, problems are resolved and questions are answered more efficiently.

**Knowledge base integration —** Some knowledge management tools serve as connectors between business instant messaging apps and knowledge bases. This type of integration attaches questions to answers then sends both to a searchable knowledge base.

**Automatic translation —** Some business messaging applications can automatically translate messages from one language into another via [machine translation software](https://www.g2.com/categories/machine-translation).

**Screen sharing —** Business messengers with video conferencing capability often allow screen sharing between conference participants.

**AI assistants —** AI assistants are sometimes included in business messaging apps. They guide users to behaviors based on the messages they’ve sent. For example, if a user types to another that they need to meet at a certain date or time, an embedded AI assistant can open a prompt for the user to add an event to their calendar.

### Trends Related to Business Instant Messaging Software

**Addition of conferencing features —** Traditionally, businesses relied on one tool for instant messaging and another for video and audio conferencing. This was beneficial since conferencing often includes external entities without access to internal tools. However, more businesses are recognizing the benefits of video conferencing and VoIP for internal use cases. It’s inconvenient for users having a conversation in one application to move to another, even if it would be a more fruitful exchange if they did so.

Subsequently, more businesses are looking for instant messaging tools that provide avenues for voice and video conferencing. More business messengers include video conferencing and VoIP capability in their offering, albeit not the best of breed since they’re not the main feature of the product. This may change as more vendors prioritize audio and video conferencing within their products.

### Potential Issues with Business Instant Messaging Software

**Contextual inappropriateness —** The convenience of instant messaging in the workplace is often a boon. As useful as business instant messaging software is, it is not always the most efficient or appropriate channel for certain situations. Problems can arise when individuals haven’t created clear distinctions for when it is appropriate to use a business messenger over email or another communication channel. While one-line emails could easily be relayed in an instant messenger, long-form messages with potential external participants aren’t appropriate on a business instant messaging platform.

This potential problem can be avoided with the implementation of clear guidelines identifying which communication channels should be used in a given situation. Businesses and organizations should include these guidelines in their onboarding and training process and make them available in a knowledge base for reference. Individuals who don’t use the appropriate channels should be gently reminded to break these habits.

### Software and Services Related to Business Instant Messaging Software

[**Productivity bots**](https://www.g2.com/categories/productivity-bots) **—** There are productivity bots built for specific instant messaging software to extend their functionality. Productivity bots can serve as AI assistants if a product doesn’t have one embedded, or provide helpful features that aren’t otherwise available to users on the native platform. For example, productivity bots can add polls or surveys to products that don’t offer them natively, or connect the app to other tools.

[**Employee intranet**](https://www.g2.com/categories/employee-intranet) **—** Some employee intranet solutions provide a business instant messaging tool within their product. If one isn’t provided, products often integrate with other popular business messaging options to fill this gap. Users benefit from having instant messaging tools deployed within their intranet since the intranet can serve as a consolidated collaboration and communication suite.