--- title: MyChat Reviews meta_title: 'MyChat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 50 reviews by the users' company size, role or industry to find out how MyChat works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 50 scale: '5' date_modified: '2026-06-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # MyChat Reviews **Vendor:** NetworkSoftwareSolutions **Category:** [Other Collaboration Software](https://www.g2.com/categories/other-collaboration) **Average Rating:** 4.6/5.0 **Total Reviews:** 50 ## About MyChat MyChat was developed in 2004 by the Ukrainian company Network Software Solutions. MyChat is a self-hosted corporate messenger for teams that need private communication, LAN/on-premise deployment, file sharing, calls, task boards, forums, integrations, and admin control without moving company conversations to a public cloud. MyChat has a suite of collaboration tools for working in teams: Project management, Bulletin board, Instant messaging, Voice/Video calls, Screen sharing, Remote control, Intranet forum (knowledge database). MyChat works reliably in areas with a slow Internet connection. The program does not require many resources. ## MyChat Pros & Cons **What users like:** - Users find MyChat's **ease of use** remarkable, making communication and file sharing seamless in a local network. (7 reviews) - Users value the **secure and easy file sharing** capabilities of MyChat, enhancing collaboration on the local network. (5 reviews) - Users value the **integrated collaboration features** of MyChat, enhancing internal communication and teamwork efficiency. (3 reviews) - Users appreciate the **security features** of MyChat, ensuring safe and smooth data sharing across teams. (3 reviews) - Users value the **easy collaboration** across global teams with MyChat's advanced features and secure file sharing. (3 reviews) - Users appreciate the **easy-to-navigate interface** of MyChat, enhancing their chatting experience with seamless access. (3 reviews) - Video Quality (3 reviews) - Customer Support (2 reviews) - Easy Access (2 reviews) - Implementation Ease (2 reviews) **What users dislike:** - Users experience **file sharing issues** with MyChat, noting limitations in functionality and slow transfer speeds. (4 reviews) - Users find **missing features** in MyChat, noting it lacks the depth of dedicated project management tools. (2 reviews) - Users find MyChat **expensive** , especially when dealing with issues like slowness during screen sharing. (1 reviews) - Users find the **frequent updates** of MyChat annoying as they hinder access to the application without timely upgrades. (1 reviews) - Users experience **limited file sharing capabilities** in MyChat, facing slow transfers and lack of cloud storage options. (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Overwhelming Features (1 reviews) - Performance Issues (1 reviews) ## MyChat Reviews ### 1. Easy & Efficient for internal communications **Rating:** 4.0/5.0 stars **Reviewed by:** Neha Y. | Key Accounts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2022 **What do you like best about MyChat?** MyChat is an excellent instant messenger software. There are many feature such as in-house discussion, data or file sharing, audio/video conferencing, and broadcasting are easy and efficient to use. Brownie points for it can work on Local area network as well not just internet, I can share my confidential data/files with confidence as this is a secured platform. Additionally, the UI of MyChat is very beginner friendly, easy to understand. **What do you dislike about MyChat?** There isn't much to dislike so far, but there were a few times when I could not see my popup notifications unless I opened the app. and sharing large files can take a little longer than usual. Rest it is a good platform **What problems is MyChat solving and how is that benefiting you?** MyChat has solved internal communication problems, it's a simple and efficient way to stay connected to your loved ones, or your project team mates, and other features like data sharing and video/audio calls make it an excellent platform to use for official purposes as well. Since it is a secured platform I can share my crucial work data without any concerns. ### 2. A reasonable solution for small teams **Rating:** 4.0/5.0 stars **Reviewed by:** BOONLERT S. | Social Media Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about MyChat?** From video conferencing and sharing of screens to organization of software, assigning of tasks, MyChat was able for all these. This is beneficial for small teams as my team is, to have it all integrated in one place. **What do you dislike about MyChat?** Certain features are rather simplistic as compared to standalone project management or communication tools. Occasionally, the role played by MyChat seems to be a conglomerate of so many comprehensive features that none applies absolutely optimally. **What problems is MyChat solving and how is that benefiting you?** MyChat is among the appropriate recommendations for the small teams who just desire to assemble the conversation and basic project control processes. It helps to avoids duplicity of subscription or login into different sites. ### 3. Best simplest chat software **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjaya P. | University Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about MyChat?** with mychat i am very proud of using this software, firstly it's because of ease of use, you just install and just go with a bundle of future just as easy of implementation . Customer Support also very supportif, because you ask about almost anything regarding of this software. We usually run this software very frequently. **What do you dislike about MyChat?** what we are really dislike is about integration, this feature only a little for this software, because this software only integrated with telegram. **What problems is MyChat solving and how is that benefiting you?** help my bussines to run local chat and internetwork chat. Simple instalation is very good and make my collague can solve their problem about working chat in my company. ### 4. Friend indeed! **Rating:** 5.0/5.0 stars **Reviewed by:** Gowsalya J. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about MyChat?** Am using my chat app for my project work where we have both offshore and onshore members.Its easy to collaboration with peers from different countries.Since it has encryption the file is transfer is more secure and helpful in sharing the data and files with the team members. **What do you dislike about MyChat?** Sometimes there is a delay when sharing bulk data.Other than that it's a perfect messenger. **What problems is MyChat solving and how is that benefiting you?** Useful in collaborating with team members from different regions. ### 5. My Chat features **Rating:** 5.0/5.0 stars **Reviewed by:** anaim f. | Information Technology System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about MyChat?** my chat is the secure and coporative in local Lan network. it is amazing method to chat in local network and for share confidential files and vedeos to each other . i will do my best praatic on its and from best review and features i also find there. even technial support and help to write any chat alphabates. easy=e of implementation. ease to integration frequency os use . customer support. ease to use **What do you dislike about MyChat?** i never find any dislike in this apps . its so amazing and with good features apps for share local chat in our lan network . **What problems is MyChat solving and how is that benefiting you?** its really benefiting for our company and employee's are really so enjoying to use this one in our network. ### 6. Best and easy to use tools for Messaging ! Video calls ! Screens share ! **Rating:** 5.0/5.0 stars **Reviewed by:** DIPA L. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about MyChat?** Sharing the files is very easy and secure to use. The whole UI interface is very easy to navigate and will work in a slow internet connection. I have been using these tools since so long and I notice the quality of video messaging is very smooth and works perfectly. Screen sharing option is also very easy to use. **What do you dislike about MyChat?** I am facing a slowness issue while sharing the screen with teams and the prices are little costly. **What problems is MyChat solving and how is that benefiting you?** Chat, file sharing, and screen sharing things are now resolved and help me a lot when I am in meetings with my team. The meetings reminder option is also helping and very easy to use. Best Communication tools for my business ### 7. Best for instant team collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Akshay D. | RPA Lead Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about MyChat?** Easy to add new team members and create groups according to projects and functionality **What do you dislike about MyChat?** Sharing documents over chat could have been better **What problems is MyChat solving and how is that benefiting you?** Instant communication with the whole team at once. Quicky solving issues and tickets. ### 8. Easy to navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Chandru S. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about MyChat?** Interface I liked most because where I chat most of the time.easy to navigate and send chat messages **What do you dislike about MyChat?** In my point of view,there is no dislike I'm always using my chat. **What problems is MyChat solving and how is that benefiting you?** Sometimes mychat protects un organization user to chat with me ### 9. Insternal team massaging platform **Rating:** 3.5/5.0 stars **Reviewed by:** Piyush S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2023 **What do you like best about MyChat?** It was our internal communication platform initially. it is really easy to use for communicating with members can share file or data using the platform personally. **What do you dislike about MyChat?** It won't work when there is some update in app than you need to update the apication in android or else system will not allow you to use the application. So quite irritating sometimes **What problems is MyChat solving and how is that benefiting you?** It is used as official communication platform for office. Any one from team can reach out to any one in the team you can set reminders for meeting screen sharing is also possible. ### 10. A chatting application used for collaboration and communication inside an organization. **Rating:** 4.0/5.0 stars **Reviewed by:** Suraj B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about MyChat?** I don't have that much experience with MyChat. But as per knowledge, it is the best inside the organization for its advanced collaboration and teamwork features. **What do you dislike about MyChat?** learning curve and requirement of expertise might be the disliking feature of MyChat. **What problems is MyChat solving and how is that benefiting you?** sharing files and documents, communication fragmentation between the team, and email overload problems were omitted after applications like MyChat were introduced. ### 11. Instant best messaging app **Rating:** 4.5/5.0 stars **Reviewed by:** Alka J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2023 **What do you like best about MyChat?** It's a totally secure platform and very fast gives you an easy platform to connect with your colleagues and get updates from time to time. **What do you dislike about MyChat?** Nothing as of now works fine on all platforms. **What problems is MyChat solving and how is that benefiting you?** Able to connect with our customers quickly and resolving their issues. ### 12. MyChat keeps me connected **Rating:** 4.0/5.0 stars **Reviewed by:** Kathleen M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about MyChat?** MyChat keep me connected to my fellow coworkers. **What do you dislike about MyChat?** MyChat could be upgraded to do more for my company. **What problems is MyChat solving and how is that benefiting you?** MyChat is a quicker way to communicate with the office staff than emails. ### 13. Very methodical and ideal for communicating **Rating:** 4.5/5.0 stars **Reviewed by:** Nabab S. | Sr manager, enterprise hr sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about MyChat?** It checks off every box that must be checked for the chat system to function inside of an organization. It contains all the capabilities, including calling, messaging, and file sharing. The popup for instant messaging is a fantastic feature. **What do you dislike about MyChat?** When several people are participating in a discussion, I occasionally get connectivity troubles. **What problems is MyChat solving and how is that benefiting you?** Useful for quick discussion. If you have any questions about the code or features, you can contact the relevant team or person to get an answer. You can easily place a call without scheduling a meeting. You can do a screen share and have more clarity if you want. ### 14. One of the best tool for communicating with other **Rating:** 5.0/5.0 stars **Reviewed by:** Jd S. | Digital marketing executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about MyChat?** It has so many cool things that is very use full for everyone. You can use this tool even if you have slow internet. This works very well. You also share files very easily **What do you dislike about MyChat?** There are 2-3 points i like to mantion here It takes more data on video calls Customer support of this tool is bit slow to respond Last one is that if you dont have my chat you dont get updates from your loved ones **What problems is MyChat solving and how is that benefiting you?** When i am using other tool i have some problems. And the main problem that i have to face is if it is urgent to connect with someone unfortunately connection gone so slow. But in my chat its workes very well even in slow connection. ### 15. My chat is one of the best tool for communicating with people **Rating:** 5.0/5.0 stars **Reviewed by:** Javad S. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about MyChat?** I am using this tool for very long time. And the best part of this tool is that we can share files very easily and we can also share screen to any network very easy. **What do you dislike about MyChat?** This tool is really good for communication. I dont found something to dislike about it but i really must mantion one thing that this tool is bit costly than other. **Recommendations to others considering MyChat:** I always recommend other to use this tool instead of using some other tools for communicating. **What problems is MyChat solving and how is that benefiting you?** I am looking for an perfect app for communication and screen sharing. Then i found this and this is the perfect tool for my requirement. I suggest this tool to everyone ### 16. How revolutionary MyChat makes daily work easier **Rating:** 5.0/5.0 stars **Reviewed by:** RAHUL SINGH A. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2022 **What do you like best about MyChat?** User interface provided by MyChat is way more convenient than other email services. Along with that the hussle free and user centric experience makes it more important tool for corporate. **What do you dislike about MyChat?** There is nothing which i dislike much, but help desk could be better. Solutions provided by MyChat may be better or should be able to solve user problem. This is it. **What problems is MyChat solving and how is that benefiting you?** MyChat is an automated email service tool which helps you to generate relevant emails without thinking too much, it auto completes the following sentences. Writer not need to worry about grammar/ spelling, it corrects by its own. ### 17. Best chat software customer care support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about MyChat?** My chat always good software for customer care support way. We can easily communicate with customers problems and we can communicate with business oriented problems through my chat **What do you dislike about MyChat?** Sometimes server is the slow but most of the times my chat supporting giving proper ai oritneted chat also automatically we are solving problems through ai chat also **What problems is MyChat solving and how is that benefiting you?** Business communication with customers and solving problems for customers easy to communicate and easy understanding lanuage showing step by step communicate oriented chat box ### 18. One stop solution for messaging solution **Rating:** 4.0/5.0 stars **Reviewed by:** Shanaaz K. | Senior business developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about MyChat?** It's user interface and ease of access to the contents **What do you dislike about MyChat?** There is nothing to dislike and is found tk be helpful in many ways **What problems is MyChat solving and how is that benefiting you?** It has greatly solved the problem related to messaging and has proven best in terms of technology access ### 19. Very systematic and best to communicate **Rating:** 5.0/5.0 stars **Reviewed by:** Feven Y. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about MyChat?** It is best to share files immediatly and safely and also we can share screen abd works under any network. I am using this wit h my laptop and i find it so good . **What do you dislike about MyChat?** It is a bit expensive compared to other chat software . And the other thing is It is hard to dislike my chat and sometimes connection is slow when I was using it . **What problems is MyChat solving and how is that benefiting you?** I am using it for my own business to send messages and exchange files and I benefited so much and more productive . I am really happy for using it .this software is going in a good direction . ### 20. MyChat-Connect with team anytime anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Simran Jeet S. | Assistant Professor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about MyChat?** It works well at low internet speed which make it unique. It mainly includes screen sharing,voice calls, video calls. Project Management, Task Management, Document Management can be done precisely through this tool. **What do you dislike about MyChat?** Customer service support response is very slow. Price for minimum no. of connections i.e 10 need to reduce. Video calls consume more data as compared to audio calls on this tool. **What problems is MyChat solving and how is that benefiting you?** Dissertation & Thesis projects can execute well through this tool. Meeting reminders can be send through this in easy manner. Document sharing is very facile as compared to other tools. ### 21. I liked it **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh A. | Senior Project Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about MyChat?** Application UI completely Good to access it **What do you dislike about MyChat?** Mychat is useful app but sometimes it hanged due to cached data **What problems is MyChat solving and how is that benefiting you?** Smoothly accessible and features must be updated. ### 22. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Blythe G. | Faculty Member, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about MyChat?** It's very helpful to communicate to our friends and colleagues ,we can use MyChat to be updated. Using it can show us that anytime we can be with our friends and colleagues **What do you dislike about MyChat?** Least about MyChat when we don't have MyChat we can't communicate with our love ones, we can't be updated according to their lives. We must know their where about **Recommendations to others considering MyChat:** Yes this is highly recommend **What problems is MyChat solving and how is that benefiting you?** I could say that problem are to be solved with MyChat if we have continuously communication this is a benefits for us ,to our friends and colleagues ,my chat is a big help ### 23. Best app **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Animation | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2022 **What do you like best about MyChat?** Easy to access Easy accessibility Best way for communication Can spend more time by using this app. **What do you dislike about MyChat?** Design Color Font Visibility Accuracy Benefits **What problems is MyChat solving and how is that benefiting you?** Easy to communicate with peers Colleagues and resolve all our queries on time. ### 24. Excellent Chat management Site. **Rating:** 5.0/5.0 stars **Reviewed by:** Rehan M. | Chatbot Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about MyChat?** MyChat is a wonderful site through which we can smoothly communicate with our clients for our business purpose. And can easily manage our communication with our Cutomers. **What do you dislike about MyChat?** It is a little confusing in start for new customers because we are not enough familier with this that how we can use it properly. But after using it with consistency you will enjoy it. **What problems is MyChat solving and how is that benefiting you?** MyChat has solved my problem of Chat managment. A lot of times we forget about some clients and they get upset with us. But now with the help of MyChat it is easy for us to manage our Chat our Chat with Customers. ### 25. An efficient way to communicate internally! **Rating:** 4.0/5.0 stars **Reviewed by:** Zuber A. | Senior Analyst (Instructional Design), Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about MyChat?** It ticks all the green boxes, which are required for the chat system to work within an organization. It has all the features such as file sharing, messaging, video, audio calling. The instant chat popup is an amazing feature. **What do you dislike about MyChat?** The interface is quite an old-fashioned one. It needs to be sleek and fast enough to meet the current messaging and sharing demands. I have sometimes faced connection issues when there are multiple people on discussion. **What problems is MyChat solving and how is that benefiting you?** 1) Team collaboration 2) File sharing 3) Instant communication ### 26. Best way to chat boat user **Rating:** 5.0/5.0 stars **Reviewed by:** Chandra Sekhar M. | Cognos Analytics IBM Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about MyChat?** The best chat experience and user interface **What do you dislike about MyChat?** All good no issues in it and does not have any issues **Recommendations to others considering MyChat:** No problem dear **What problems is MyChat solving and how is that benefiting you?** Little lag is happening and that needs to be rectified ### 27. Best for internal chat **Rating:** 4.0/5.0 stars **Reviewed by:** Parveen C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2021 **What do you like best about MyChat?** It's good instant message software. It provides lots of feature like file sharing video/audio calling, file sharing, messages broadcasting/multicasting. I love instant reply feature as well, where you can reply at pop up as well, you don't need to open the app for that. **What do you dislike about MyChat?** To be honest, I didn't get any issue with it yet except it doesn't show notifications of messages sometimes, it might be because of slow Internet. But these are thing that can be fixed easily. **What problems is MyChat solving and how is that benefiting you?** Using it for casual communication with friends and family members. I am trying to get maximum use of it. It's good software for casual communication. One should try it. ### 28. Communicate by chat and voice within the local network **Rating:** 4.5/5.0 stars **Reviewed by:** Marienella Z. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2021 **What do you like best about MyChat?** Compatible with Windows alternate devices and registry user, the encrypted data packet and pointing to a remote server. **What do you dislike about MyChat?** I have no problems with my current service; it works wonders! **Recommendations to others considering MyChat:** Protect your information within the company connected to a server controlled by you. **What problems is MyChat solving and how is that benefiting you?** Mainly the security of my data and messages, I do not depend on an external public service, I have MyChat installed on a local server, and I point to an external domain, encrypted by OpenSSL. ### 29. Best IM for internal communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about MyChat?** Capabilities such as in-house discussion, screen sharing, file sharing, video conferencing, audio conferencing, message broadcasting make MyChat an extremely likely office tool. Quick message chat helps to resolve minor issues, saves time, and increase productivity. **What do you dislike about MyChat?** I am yet to discover something which it offers, and I'm not too fond of it. **Recommendations to others considering MyChat:** Working with a team sitting in different geographical locations, this is your tool. **What problems is MyChat solving and how is that benefiting you?** It helps with quick discussions such as If I have a question on the part of the code or functionality, I can easily reach out to the concerned team or person and get the answers. I can quickly get on a call without scheduling a meeting. We can screen share and get more clarification if needed. MyChat is one of the best tools any organization can offer to its associates. ### 30. very helpful to communicate within the office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about MyChat?** Can chat with anyone and everyone you are working with or need to inform anyone asap. A great tool to use for everyone to stay on the same page and keep everyone informed of any updates throughout the day. **What do you dislike about MyChat?** A few things you can't do, for example, an undo button or a delete button, would be helpful just in case of a mistake. **What problems is MyChat solving and how is that benefiting you?** Communication and staying on the same page with everyone we are working with and are talking. ### 31. Aesthetic social side **Rating:** 5.0/5.0 stars **Reviewed by:** AHSAN H. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about MyChat?** Easy to understand and best social media to coalesce. **What do you dislike about MyChat?** Yet not I have found any consistency, while using this site. **What problems is MyChat solving and how is that benefiting you?** Software solution and HR communication ### 32. Easy to use application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about MyChat?** I like that I can chat directly to those that I need to in a quick and easy to use application. **What do you dislike about MyChat?** There is nothing that I dislike about this product, it is great and easy to navigate. **What problems is MyChat solving and how is that benefiting you?** I am able to talk to who I want when I want without any delay. ### 33. My experience using MyChat for instant messaging for our company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2021 **What do you like best about MyChat?** As a messaging solution for local networks and corporate networks, MyChat provides a reliable and affordable Instant Messaging service **What do you dislike about MyChat?** Occasionally, there is the challenge of functionality associated with using the software. **What problems is MyChat solving and how is that benefiting you?** Secure communication on our company intranet and WAN. The solution from MyChat is affordable and reliable ### 34. Best for business communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2021 **What do you like best about MyChat?** It's a great platform for business people to communicate in a effective and efficient way. Easy to use and Highly secured calls for free with no restrictions **What do you dislike about MyChat?** There shouldn't be an "automated update" **What problems is MyChat solving and how is that benefiting you?** Excellent for maintaining better communication within the organization, you can share ideas ### 35. My Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about MyChat?** Accessibility, communicative resources help employees stay on the same page **What do you dislike about MyChat?** Sometimes hard to keep track of when in the background **What problems is MyChat solving and how is that benefiting you?** Inter-organization communication is easier, keeping everyone more productive. ### 36. Best platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about MyChat?** I like that you can see what others experiences are and can give feedback **What do you dislike about MyChat?** That Mychat takes a second to get logged in **What problems is MyChat solving and how is that benefiting you?** None really, I can always find what I need or get the answers quickly ### 37. Very systematic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about MyChat?** Very systematic fast chating friendly application **What do you dislike about MyChat?** Updates and sometimes the login issues while traveling **What problems is MyChat solving and how is that benefiting you?** Very easy to use ### 38. The best tool to communicate through social networks **Rating:** 5.0/5.0 stars **Reviewed by:** Dewain S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2020 **What do you like best about MyChat?** My chat is undoubtedly one of the best software to communicate through social networks, we can share files immediately and safely, we can share screen and works under any network, is in short very practical and functional **What do you dislike about MyChat?** It can be a little expensive in comparison to other chat software, it should have automatic updates so that it is not a little slow when making the updates **Recommendations to others considering MyChat:** My chat is very good at the time of having a private communication, it is very easy to learn to use, I recommend to test very well all your options to get the most out of it **What problems is MyChat solving and how is that benefiting you?** We use it to have live chat with customers, investors and employees of the company being the most fluid communication for all, we need as every organization to increase sales and the best way is through digital marketing, this is very good to exchange direct communications ### 39. The best tool for live chat **Rating:** 5.0/5.0 stars **Reviewed by:** Aydin V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about MyChat?** it is a very useful application, it guarantees that the messages arrive even without an internet connection and that people notify that the messages arrive, you can make videos and voice calls, the live chat is very good for video conferences, its configuration is very easy. I really like the application **What do you dislike about MyChat?** It is a bit expensive compared to other chat software, cannot be used with mobile devices and does not allow phone conferences **Recommendations to others considering MyChat:** It is a very easy software to learn how to use, it helps a lot in the communication with the client and you can keep some privacy, also you can self manage frequent questions between the same clients **What problems is MyChat solving and how is that benefiting you?** It was my solution in sales with my marketing team. It is very good for communication, between customers and clients you can solve problems and receive feedback. The live chat is a good solution for my company ### 40. Awesome Software for communicate within Local Networks. **Rating:** 5.0/5.0 stars **Reviewed by:** jyoti G. | Subject Matter Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2020 **What do you like best about MyChat?** My Chat is one of my favorite software for better communication via chat. It provides you various key features like Intranet forum, Screen Sharing, Voice as well as Video calls, Broadcast messages, project management, Multicast message, and much more. My Chat ensures that the message is sent and received, even when you are offline you got notifications from the receiver. The best part is that it never crashes after facing small internet issues. The User Interface is really friendly and compatible. Easy to handle and manage. **What do you dislike about MyChat?** There are multiple areas which need improvement like app interface is quite outdated, Price segment is a bit expensive for small business. However, apart from all the dislikes, My chat offers various key features that cannot be ignored. **Recommendations to others considering MyChat:** I strongly recommend My Chat to every business because of its multiple additional benefits. Some highlights are Easy to set up, secured network, Live Chat facility, Video as well as voice call option, Import your contact, and you are ready to go. Integration API, Spellcheck, Guaranteed Delivery, Insert Images and Screenshot, File and Folder Transfer. User-Friendly to the desktop as well as mobile. **What problems is MyChat solving and how is that benefiting you?** My Chat is one of the best application which helps you to communicate well within your local network. It offers multiple additions that are necessary to have while communicating with your peers. MyChat helps you manage your projects within the tool with its own Kanban board functionality.MyChat assures that all messages you and your team send are received, even if your receiver is offline. You can easily import your contacts to My Chat without any glitch. It is very secured as the server operates within the company. ### 41. A very reliable tool every organisation should embrace **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis M M. | Site Manager/ Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2020 **What do you like best about MyChat?** The total administrative control feature maintains professionalism ensuring that you don't receive unnecessary social invites as in other platforms. Network glitches also do not crash the platform. **What do you dislike about MyChat?** It's hard to dislike mychat; the platform is the best so far in terms of reliability. **Recommendations to others considering MyChat:** Every organisation that is serious about having their internal strategies protected should have mychat as the go to messenger. **What problems is MyChat solving and how is that benefiting you?** When am working remotely, easier communication is enabled, due to its network adaptability. Maintaining work based security has ensured that work related strategies are not shared publicly. ### 42. Good Application for Professional Communication **Rating:** 3.5/5.0 stars **Reviewed by:** Muhammad S. | Senior Network System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2020 **What do you like best about MyChat?** To control chat by implementation rules and also work without internet within office network. **What do you dislike about MyChat?** Purchasing price of the application is high. **What problems is MyChat solving and how is that benefiting you?** I can control my chat by implementing secured chat option. Due to Block of other messenger, it is best application to solve communication issue of department staff and other departments as well as other company friends. ### 43. A secure and good IM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2020 **What do you like best about MyChat?** Easy to use, secure and able to share files securely **What do you dislike about MyChat?** Sometimes connection is slow if more people are in the call **What problems is MyChat solving and how is that benefiting you?** Good for meetings involving both internal and external teams. ### 44. Excellent tool for file sharing and project management **Rating:** 4.5/5.0 stars **Reviewed by:** Margret A. | Financial Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2019 **What do you like best about MyChat?** It has really good features: -Video and voice calls -Kanban board that makes project management so much easier -Forwarding dialogues -Screen sharing Ensures all messages sent are received and even offline you receive notifications and confirmation of people who got your messages It is functional on any network and you have total control over the chat process It is secure since servers operate within the company It does not crash after small internet issues **What do you dislike about MyChat?** In my opinion my chat is among the best internal communication tools, it has few things not to like about it,they include: -The servers are expensive and not affordable especially for small companies just starting -The app design in quite outdated -There shouldn't be an "automated update" **Recommendations to others considering MyChat:** Its a good internal communication tool with excellent, features, you should give it a shot **What problems is MyChat solving and how is that benefiting you?** Excellent for maintaining better communication within the organization, you can share ideas,collaborate plus many more Also good for project management ### 45. very usefull **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2020 **What do you like best about MyChat?** that it is free and the messages come efficiency **What do you dislike about MyChat?** it is not as simple and can get lost any times using it **What problems is MyChat solving and how is that benefiting you?** the benefits is that my friends use it and we both study through it ### 46. Best live chat integration and most unique app. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2019 **What do you like best about MyChat?** It's super helpful that it integrates with HubSpot so easily. It has a decent ticket framework that is fundamental for monitoring requests from our clients. Plus, you enhance the work and its live chat is very well integrated. It looks great and makes me excited to use it every day. **What do you dislike about MyChat?** I can say that all communication is great and does not have any delay, along with practicality and high quality of service in communication. Till now I don't have any bad problems with it and I hope I will not meet them. **Recommendations to others considering MyChat:** It is easy to use and easy to learn. Utilizing live chat with a help individual prepared to assist your clients truly improves consumer loyalty. If you don't have this tool yet, go for it and see the difference. Useful to improve the customer experience. **What problems is MyChat solving and how is that benefiting you?** We use it to answer questions from users on the site. Live chat allows us to do just that. Live chat is a good solution for commercial websites as we can set chats to auto-assign. This has all the features that we need. ### 47. A good chat software for your business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about MyChat?** Fast,easy ,simple to use and well configurable It is easy to set up,anyone with basic website management knowledge can do it You can move all you active directory contacts into a single company chart field You can set up time when you are available for live chart and outside those hours set a message feature **What do you dislike about MyChat?** It needs some aesthetic improvements. Some widgets don't look professional and need an upgrade The servers are a bit expensive .It is expensive compared to other chat softwares Sometimes it takes a few minutes for notifications to come through that someone wants to chat. By then the customer may have left **Recommendations to others considering MyChat:** Very good for those who can afford it and want some privacy **What problems is MyChat solving and how is that benefiting you?** Provision of intelligence to the sales and marketing team. The team can gather marketing data which is good for business growth It is very good for building a good relationship with clients and customers. You can address issues and get feedback Fewer unnecessary phonecalls and the tiresome work of sending emails Solves support issues ### 48. Mychat, the best office software for a company that values communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Direct Support Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2019 **What do you like best about MyChat?** Highly secured calls for free with no restrictions. Guaranteed message delivery to the target audience. **What do you dislike about MyChat?** It is not mobile friendly and does not support conference calls. **What problems is MyChat solving and how is that benefiting you?** Mychat has enabled our organization to have clear communication among the staff. With the highly secured servers, staff are able to share classified information among one another hence increased productivity. ### 49. MyChat review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2019 **What do you like best about MyChat?** It is a great platform to exchange communication. It is juts a simple way to do the communication. **What do you dislike about MyChat?** There is nothing to dislike about it since with the time, I have been amazed to see its amazing features. **What problems is MyChat solving and how is that benefiting you?** It is a great platform to exchange communication. It is juts a simple way to do the communication. ### 50. Not my favorite for chatting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about MyChat?** It’s simple to run. Has a great look to the platform. **What do you dislike about MyChat?** It doesn’t have a lot of public access, making it difficult to share. **Recommendations to others considering MyChat:** Make it faster. Sleeker. And more efficient to use **What problems is MyChat solving and how is that benefiting you?** Chatting getting lost is not an issue! ## MyChat Discussions - [MyChat Free Edition?](https://www.g2.com/discussions/mychat-free-edition) - 2 comments, 2 upvotes - [What is MyChat used for?](https://www.g2.com/discussions/what-is-mychat-used-for) - 1 comment, 1 upvote - [Make it easier to access.](https://www.g2.com/discussions/lebih-permudah-buat-akses-nya) - 1 comment, 1 upvote - [How do I see new friend](https://www.g2.com/discussions/how-do-i-see-new-friend) - 1 comment, 1 upvote - [View MyChat pricing details and edition comparison](https://www.g2.com/products/mychat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+05%3A16%3A25+-0500&secure%5Bsession_id%5D=e865c53e-30db-4173-9f7b-180a2ce149df&secure%5Btoken%5D=de612bec32f0d766fcc923638c1e4d63fc767244479bc67a47fd2ccf49b9ee80&format=llm_user) ## Top MyChat Alternatives - [EverAfter](https://www.g2.com/products/everafter/reviews) - 4.6/5.0 (159 reviews) - [Zeplin](https://www.g2.com/products/zeplin/reviews) - 4.4/5.0 (115 reviews) - [Zenzap](https://www.g2.com/products/zenzap/reviews) - 4.6/5.0 (84 reviews)