# Best Business Instant Messaging Software for Small Business - Page 2

## How Many Business Instant Messaging Software Products Does G2 Track?

**Total Products under this Category:** 119

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Jostle (+0.24%) - Among all products in this category, Jostle recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Business Instant Messaging Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 215,600+ Authentic Reviews
- 119+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Business Instant Messaging Software
 ![G2 Grid® for Business Instant Messaging Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-instant-messaging/grids.png?focus%5B%5D=3437&focus%5B%5D=25592&focus%5B%5D=1434&focus%5B%5D=7372&focus%5B%5D=25675&focus%5B%5D=20433&focus%5B%5D=663&focus%5B%5D=18255)

Highlighted products: Slack, Microsoft Teams, Google Workspace, Zoom Workplace, ClickUp, Connecteam, Microsoft 365, and Webex Suite.

Underlying data: [Grid® JSON](https://www.g2.com/categories/business-instant-messaging/grids.json?focus%5B%5D=slack&focus%5B%5D=microsoft-teams&focus%5B%5D=google-workspace&focus%5B%5D=zoom-workplace&focus%5B%5D=clickup&focus%5B%5D=connecteam&focus%5B%5D=microsoft365&focus%5B%5D=cisco-webex-suite&segment=small-business)

**Sponsored**

### Cvent Event Marketing & Management

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data. As a global leader in event marketing and management technology, Cvent is uniquely positioned to support your events of all types, sizes, and complexities.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2174&secure%5Bchosen_at%5D=2026-08-10T04%3A12%3A35Z&secure%5Bdisplayable_resource_id%5D=1527&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=737&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=737&secure%5Bresource_id%5D=2174&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-instant-messaging%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=1d49cd88d8c369d727060421c786bbd1186529eaaae5758e1a5ba992012553fd&secure%5Burl%5D=http%3A%2F%2Fwww.cvent.com%2Fen%2Fcampaign%2Fevent-management-software%3Futm_medium%3Dpaid_social%26utm_source%3Dg2%26utm_campaign%3DWGYC_Anyeventeveryevent--GENWEB--event_management_software_webpage%26utm_content%3DEM-US-None-G2PPCEventMgmt-Prosp%26utm_ptype%3DDG%26utm_bus%3DEALL%26utm_prod%3DEALL%26utm_reg%3DNA%26utm_aud%3DPRO&secure%5Burl_type%5D=book_demo)

### [Flock](https://www.g2.com/products/flock/reviews)

Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to collaborate and share information better. Flock also comes deeply integrated with Google Drive. Other popular third-party integrations include- Google Calendar, Analytics, JIRA, Asana, Github, Twitter, Facebook and lots more. Flock’s App Store allows teams to plug apps into Flock and eliminate the need to switch between multiple tools to get work done. Flock’s features like bubbling up of recent conversations, easy keyboard shortcuts, and last message preview let teams easily use chats, rather than individually clicking on chat tabs. Flock’s magic search automatically displays important private channels and contacts without any need for typing. Flock lets you easily switch between teams, conversations, apps and much more. Flock Apps blend seamlessly with the core product, allowing for a more integrated experience.

**Average Rating:** 4.4/5.0

**Total Reviews:** 294

#### How Do G2 Users Rate Flock?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.4/10 (Category avg: 8.4/10)
- **File Sharing:** 9.1/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Flock?

- **Seller:** [Flock](https://www.g2.com/sellers/flock-ca1bb983-9bc8-4461-a550-f0cca1f5e0d7)
- **Year Founded:** 2005
- **HQ Location:** Menlo Park, US
- **Twitter:** @Flock  
13,984 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f319e64f36087cbae29747d2753807031341dde4b80aa853b876aec07bc12a3d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fflock%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Inside sales specialist, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 47% Small, 39% Medium

#### What Do G2 Reviewers Say About Flock?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Flock, enjoying its user-friendly design and smooth communication features.
- Users value Flock for its **easy communication and collaboration** , enhancing their teamwork while minimizing email clutter.
- Users appreciate the **easy communication and collaboration** features of Flock, enhancing team connectivity and efficiency.
- Users appreciate the **streamlined file sharing** in Flock, enhancing collaboration and keeping communication efficient and organized.
- Users value Flock for its **effective communication tools** , helping them stay updated and organized effortlessly.

##### Cons

- Users experience **app issues** including lag during video calls and slowness in the mobile version, affecting usability.
- Users find Flock's **integration issues** frustrating, as many third-party connections feel basic and limitations affect teamwork.
- Users experience **slow loading** and occasional lag during video calls and when switching channels, affecting usability slightly.
- Users find that **notification management can be overwhelming** in Flock, leading to a cluttered experience.
- Users report **performance issues** with Flock, including lag and notification delays, especially on iOS devices.

#### What Are Recent G2 Reviews of Flock?

**["Simple and Effective Communication Tool for Team Collaboration"](https://www.g2.com/survey_responses/flock-review-12723444)**

**Rating:** 4.0/5.0 stars

_— Aman G._

[Read full review](https://www.g2.com/survey_responses/flock-review-12723444)

**["User-Friendly and Cost-Effective Communication, Needs More Integration"](https://www.g2.com/survey_responses/flock-review-12731412)**

**Rating:** 4.0/5.0 stars

_— Rahul P._

[Read full review](https://www.g2.com/survey_responses/flock-review-12731412)

#### What Are G2 Users Discussing About Flock?

- [What is Flock team messenger?](https://www.g2.com/discussions/what-is-flock-team-messenger)
- [How do you use Flock app?](https://www.g2.com/discussions/how-do-you-use-flock-app)
- [What is Flock material?](https://www.g2.com/discussions/what-is-flock-material)
- [What is Flock app?](https://www.g2.com/discussions/what-is-flock-app) - 2 comments

### [ChatWork](https://www.g2.com/products/chatwork/reviews)

Chatwork is a comprehensive business communication and collaboration platform designed to streamline team interactions and enhance productivity. By integrating real-time messaging, task management, file sharing, and video conferencing into a single, user-friendly interface, Chatwork eliminates the need for multiple tools, facilitating seamless collaboration among team members. Its intuitive design and robust features make it an ideal solution for organizations seeking to improve internal communication and project management efficiency. Key Features and Functionality: - Chat: Engage in direct messages or group chats, with options to mark important conversations and search messages by keywords. - Task Management: Assign tasks to yourself or colleagues, set deadlines, and track progress to ensure accountability and timely completion. - File Sharing: Upload, preview, and download various file formats, including documents and images, directly within the chat interface. - Video Calling: Conduct face-to-face meetings with group video calls, share screens, and collaborate effectively, even on mobile devices. - Contact Management: Easily add contacts via email or Chatwork ID, manage invitations, and organize your network efficiently. - Notifications: Customize notifications with on-screen alerts, sound, and email options to stay informed about important updates. - User Management: Add new users, manage member information, and organize groups to maintain a structured communication environment. Primary Value and Solutions Provided: Chatwork addresses common challenges in workplace communication by reducing reliance on emails and meetings, thereby saving time and enhancing collaboration. Its integrated task management ensures that responsibilities are clearly defined and monitored, preventing oversights. The platform's secure environment, with features like SSL encryption and AES256 file encryption, ensures that all communications and data remain protected. By offering a centralized hub for messaging, task tracking, file sharing, and video conferencing, Chatwork simplifies workflows and fosters a more connected and efficient team dynamic.

**Average Rating:** 4.3/5.0

**Total Reviews:** 82

#### How Do G2 Users Rate ChatWork?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Web Application:** 9.1/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.4/10 (Category avg: 8.4/10)
- **File Sharing:** 9.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ChatWork?

- **Seller:** [ChatWork](https://www.g2.com/sellers/chatwork)
- **Year Founded:** 2004
- **HQ Location:** Tokyo, Japan
- **Twitter:** @chatwork\_en  
925 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc001c18202cb447d4f36bbf895344af6175ae555403e317ba0e77c43c9f9e8b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1187675%2F&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 47% Small, 34% Medium

#### What Do G2 Reviewers Say About ChatWork?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ChatWork's **ease of use** impressive, making collaboration and task management straightforward and efficient.
- Users value the **effective communication** capabilities of ChatWork, enhancing collaboration while reducing reliance on email.
- Users find the **setup easy** with ChatWork, appreciating its intuitive interface and minimal training requirements.
- Users value the **easy file sharing** in ChatWork, enhancing collaboration and simplifying communication for teams.
- Users appreciate the **simplicity and organization** of ChatWork, making communication efficient and streamlined for their teams.

##### Cons

- Users note **integration issues** due to fewer third-party options, which limits potential workflow automation capabilities.
- Users find ChatWork has **limited features** compared to competitors, making the experience feel outdated and less exciting.
- Users note the **limited customization** options in ChatWork, wishing for a more modern and flexible user interface.
- Users are frustrated by the **missing features** in ChatWork, affecting usability for detailed discussions and message management.
- Users find **limited options** in ChatWork, making it challenging for complex discussions and restrictive for group collaborations.

#### What Are Recent G2 Reviews of ChatWork?

**["Simple, Reliable Team Communication with Great Integrations"](https://www.g2.com/survey_responses/chatwork-review-12742957)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/chatwork-review-12742957)

**["Effective Team Coordination with Built-In Task Management"](https://www.g2.com/survey_responses/chatwork-review-12771642)**

**Rating:** 4.0/5.0 stars

_— Vinoth Kumar K._

[Read full review](https://www.g2.com/survey_responses/chatwork-review-12771642)

#### What Are G2 Users Discussing About ChatWork?

- [Which is the best app for communication?](https://www.g2.com/discussions/which-is-the-best-app-for-communication)
- [Is Chatwork safe?](https://www.g2.com/discussions/is-chatwork-safe) - 2 comments
- [Is Chatwork free?](https://www.g2.com/discussions/is-chatwork-free)
- [What is Chatwork?](https://www.g2.com/discussions/what-is-chatwork)

### [Zulip](https://www.g2.com/products/zulip/reviews)

Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world. Developed as an open-source project since 2015, Zulip is stewarded and financially supported by a values-driven company designed for long-term sustainable development.

**Average Rating:** 4.6/5.0

**Total Reviews:** 115

#### How Do G2 Users Rate Zulip?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Web Application:** 9.2/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 7.8/10 (Category avg: 8.4/10)
- **File Sharing:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zulip?

- **Seller:** [Kandra Labs](https://www.g2.com/sellers/kandra-labs)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @zulip  
3,115 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd9f71a7c5d7c1adf80aafef241dd351424d37ad8b44cef6745958e86df79d25&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F33312879%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Professor, Associate Professor
- **Top Industries:** Research, Computer Software
- **Company Size:** 74% Small, 22% Medium

#### What Do G2 Reviewers Say About Zulip?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zulip's **ease of use** exceptional, benefiting from intuitive conversation organization and user-friendly features.
- Users appreciate the **abundant features** of Zulip, including organized discussions, threading, and seamless communication for collaborative work.
- Users praise Zulip's **excellent organization** of discussions, enhancing clarity and efficiency in communication.
- Users value the **effective communication** provided by Zulip, enhancing collaboration and organization within teams.
- Users find Zulip's **intuitive interface** greatly improves communication and collaboration, making discussions organized and efficient.

##### Cons

- Users find Zulip has a steep **learning curve** , making adoption and usability challenging for new users.
- Users experience **integration issues** with Zulip, facing confusion, unreliable features, and difficulties with onboarding and usage.
- Users find the mobile app **not intuitive** , struggling with navigation and often misposting in the wrong channels.
- Users are frustrated with the **missing features** in Zulip, especially in the Android app and navigation options.
- Users experience **connectivity issues** with Zulip, including lagging messages and unreliable mobile app performance.

#### What Are Recent G2 Reviews of Zulip?

**["Organized Team Chats with Topics, Custom Notifications, and Smooth Scaling"](https://www.g2.com/survey_responses/zulip-review-12779652)**

**Rating:** 5.0/5.0 stars

_— Testnet s._

[Read full review](https://www.g2.com/survey_responses/zulip-review-12779652)

**["Zulip Review: Organized and Efficient Team Communication Tool"](https://www.g2.com/survey_responses/zulip-review-12719352)**

**Rating:** 4.0/5.0 stars

_— sambhav j._

[Read full review](https://www.g2.com/survey_responses/zulip-review-12719352)

#### What Are G2 Users Discussing About Zulip?

- [What is Zulip written in?](https://www.g2.com/discussions/what-is-zulip-written-in)
- [Is Zulip open source?](https://www.g2.com/discussions/is-zulip-open-source)
- [Does Zulip have an app?](https://www.g2.com/discussions/does-zulip-have-an-app) - 1 comment
- [Is Zulip better than slack?](https://www.g2.com/discussions/is-zulip-better-than-slack)

### [Troop Messenger](https://www.g2.com/products/troop-messenger/reviews)

The Unified Sovereign Workspace | Troop Messenger: The Secure, AI-Enabled Collaboration Powerhouse for Modern Enterprises. Troop Messenger is a high-performance, enterprise-grade communication and collaboration platform designed for organisations that refuse to compromise between user experience and data sovereignty. While traditional tools lock you into their clouds, Troop Messenger gives you the keys by providing a unified "Command Center" that fits your unique security architecture. The Troop Messenger Difference: - Total Deployment Flexibility: Unlike "SaaS-only" competitors, we offer On-Premise, Private Cloud, and Self-Hosted delivery. Maintain 100% ownership of your organizational intelligence. - AI-Enhanced Productivity: Move beyond simple chat. Use AI-Powered File Summaries to digest long briefings instantly and Smart Suggestions to accelerate team responses. - Unified Enterprise Tools: Consolidate your stack. Seamlessly switch between 1:1 & Group messaging, high-definition video conferencing, screen sharing, all within a single, encrypted interface. - Built for High-Stakes Environments: Engineered for industries requiring strict regulatory compliance (BFSI, Healthcare, Legal, and Tech), ensuring your corporate communication meets the highest global standards without sacrificing speed. Primary Solutions Provided: - Eliminate Tool Fragmentation & Silos: Consolidate chat, video, and task management into one cohesive ecosystem. Leverage robust REST APIs and webhooks to build custom workflows and ensure Troop Messenger integrates seamlessly with your existing enterprise application landscape. - Security at the Forefront: Enable global collaboration with end-to-end encryption, multi-factor authentication, SSO, SAML, user authorisations, and advanced role-based administrative controls (RBAC). - Scalable Efficiency: From agile startups to massive enterprises, Troop Messenger scales with your headcount while keeping your overhead low. Experience why forward-thinking enterprises are migrating to a more secure way to work.

**Average Rating:** 4.7/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate Troop Messenger?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Web Application:** 9.3/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.0/10 (Category avg: 8.4/10)
- **File Sharing:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Troop Messenger?

- **Seller:** [Tvisha Communications Pvt Ltd](https://www.g2.com/sellers/tvisha-communications-pvt-ltd)
- **Year Founded:** 2021
- **HQ Location:** Hyderabad, India
- **Twitter:** @TvishaT  
386 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82b8c0ef0ab5f9e7420a72e2a71629f14e55ddf60b63885e61ecfe9c99c98d0a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10350862%2F&secure%5Burl_type%5D=linkedin_company_website)  
141 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Medium, 43% Small

#### What Do G2 Reviewers Say About Troop Messenger?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Troop Messenger, enjoying seamless communication and effortless onboarding.
- Users appreciate the **strong security** of Troop Messenger, ensuring safe file sharing and protected internal discussions.
- Users appreciate the **simple and secure communication** offered by Troop Messenger for efficient team collaboration.
- Users value the **organized file sharing** in Troop Messenger, facilitating easy access and secure communication across teams.
- Users appreciate the **organized team communication** of Troop Messenger, enhancing productivity and simplifying collaboration effortlessly.

##### Cons

- Users feel there is a **lack of features** in Troop Messenger, impacting usability and integration options.
- Users feel the **user interface needs improvement** with suggestions for a more modern design and better integrations.
- Users notice **missing features** in Troop Messenger, including inconsistencies and a cluttered interface affecting overall usability.
- Users feel that **integration issues** hinder workflow and seek smoother connections with third-party applications.
- Users find the **limited participant options** for audio and video calls frustrating for larger teams.

#### What Are Recent G2 Reviews of Troop Messenger?

**["Speeds up client deals and team proposals with smart AI tools"](https://www.g2.com/survey_responses/troop-messenger-review-13191524)**

**Rating:** 5.0/5.0 stars

_— Lakshmi N._

[Read full review](https://www.g2.com/survey_responses/troop-messenger-review-13191524)

**["Helpful for AI Team Collaboration and Project Coordination"](https://www.g2.com/survey_responses/troop-messenger-review-13130436)**

**Rating:** 4.5/5.0 stars

_— Pavan M._

[Read full review](https://www.g2.com/survey_responses/troop-messenger-review-13130436)

#### What Are G2 Users Discussing About Troop Messenger?

- [Is Troop Messenger free?](https://www.g2.com/discussions/is-troop-messenger-free)
- [Is Troop Messenger safe?](https://www.g2.com/discussions/is-troop-messenger-safe)
- [Is Troop Messenger Indian?](https://www.g2.com/discussions/is-troop-messenger-indian) - 1 comment
- [What are the key features of instant messaging software?](https://www.g2.com/discussions/what-are-the-key-features-of-instant-messaging-software) - 3 comments, 1 upvote

### [Lark](https://www.g2.com/products/lark-lark/reviews)

Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

**Average Rating:** 4.5/5.0

**Total Reviews:** 169

#### How Do G2 Users Rate Lark?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Web Application:** 8.9/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.4/10 (Category avg: 8.4/10)
- **File Sharing:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Lark?

- **Seller:** [Lark Technologies](https://www.g2.com/sellers/lark-technologies-ab8d4472-aa71-4552-8d1c-06f9cf7661e6)
- **Year Founded:** 2003
- **HQ Location:** Singapore, Singapore
- **Twitter:** @lark  
471 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a756502056f87231209fe7946b060ad3e1a8c5e8a28d0574db38ca51902710ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flarksuite%2F&secure%5Burl_type%5D=linkedin_company_website)  
210 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Small, 31% Medium

#### What Do G2 Reviewers Say About Lark?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless remote work experience** offered by Lark, facilitating easy collaboration across teams worldwide.
- Users love the **automation capabilities** of Lark, streamlining workflows and enhancing productivity effortlessly.
- Users appreciate the **ease of use** of Lark, enhancing team collaboration and productivity in a unified workspace.
- Users commend Lark for its **seamless integration** of communication tools, enhancing collaboration and productivity across teams.
- Users love the **reminders feature** of Lark, enhancing team collaboration and scheduling efficiency effortlessly.

##### Cons

- Users experience **occasional glitches** and delays on the PC version, impacting overall performance and usability.
- Users find the **overwhelming experience** of navigating numerous features and complex onboarding challenging at first.
- Users find the **overwhelming features** of Lark complicate initial setup and navigation, impacting user experience.
- Users desire **more integrations** with other platforms, though some improvements have been noted and custom options exist.
- Users experience **software glitches** in Lark, especially with login issues and limited customization options affecting usability.

#### What Are Recent G2 Reviews of Lark?

**["Lark: The Most Complete, Seamless All-in-One Platform for Our Team"](https://www.g2.com/survey_responses/lark-review-13223645)**

**Rating:** 5.0/5.0 stars

_— Filbert L._

[Read full review](https://www.g2.com/survey_responses/lark-review-13223645)

**["Centralized Solution That Boosts Team Collaboration"](https://www.g2.com/survey_responses/lark-review-13223647)**

**Rating:** 4.5/5.0 stars

_— Haniif R._

[Read full review](https://www.g2.com/survey_responses/lark-review-13223647)

#### What Are G2 Users Discussing About Lark?

- [Is Lark a Chinese app?](https://www.g2.com/discussions/is-lark-a-chinese-app)
- [How good is Lark?](https://www.g2.com/discussions/lark-how-good-is-lark)
- [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) - 1 comment
- [What is the use of Lark app?](https://www.g2.com/discussions/lark-what-is-the-use-of-lark-app)

### [Otter.ai](https://www.g2.com/products/otter-ai/reviews)

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes. Otter AI Chat is like having ChatGPT for your meetings, it allows meeting participants to ask Otter questions about the meeting, including “what did I miss”, or “write a follow-up email to all participants”. Otter offers iOS and Android Apps to make it easy to record and transcribe in-person meetings. Otter also allows users to import and transcribe pre-recorded audio and video files. Designed specifically for the workflow of sales teams, OtterPilot for Sales shortens sales cycles by capturing critical information in real-time and automating follow-up emails and sentiment analysis. OtterPilot for Sales integrates with Salesforce and Hubspot to help automate call reporting. Improve win rates by sharing best practices and coaching reps based on data-driven insights. Boost productivity and free up time by automating tedious tasks like note-taking and data entry so SDRs, Sale Reps, Account Executives, Customer Success Managers, Sales Leaders and CROs can focus all of their attention on the customer and closing more deals. Otter.ai has over 15 million registered users and has transcribed over a billion meetings. Otter was named a top AI App by The Wall Street Journal in June 2023.

**Average Rating:** 4.4/5.0

**Total Reviews:** 498

#### How Do G2 Users Rate Otter.ai?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Web Application:** 8.3/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Otter.ai?

- **Seller:** [Otter.ai](https://www.g2.com/sellers/otter-ai)
- **Company Website:** otter.ai
- **HQ Location:** Mountain View, California
- **Twitter:** @otter\_ai  
17,074 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d7cf63698d850ec5f00e57a8e5c58280f4f621c4ee2cf05bd271c2460181b71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F35593855%2F&secure%5Burl_type%5D=linkedin_company_website)  
282 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 70% Small, 20% Medium

#### What Do G2 Reviewers Say About Otter.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Otter.ai, enabling seamless transcription and effective summarization of discussions.
- Users appreciate the **helpfulness** of Otter.ai for effortless note-taking and easy access to meeting summaries.
- Users value the **high accuracy** of Otter.ai, appreciating its 95% accurate transcripts and speaker recognition capabilities.
- Users appreciate the **quick and accurate transcription** provided by Otter.ai, enhancing productivity and collaboration in meetings.
- Users value the **organized meeting summaries** of Otter.ai that enhance clarity and accessibility of key points.

##### Cons

- Users face **recording issues** with agent participation confusion and occasional transcription failures, leading to manual recordings instead.
- Users experience **accuracy issues** with Otter.ai, especially with accents, background noise, and overlapping conversations.
- Users report **inaccuracy issues** with Otter.ai, especially with quick speech, heavy accents, and multiple speakers.
- Users encounter **AI inaccuracy** with Otter.ai, especially with accents, background noise, and multiple speakers, affecting transcript quality.
- Users note **missing features** in Otter.ai, especially regarding post-meeting summaries and speaker identification reliability.

#### What Are Recent G2 Reviews of Otter.ai?

**["Effortless Meeting Notes with Searchable Transcripts and Action Items"](https://www.g2.com/survey_responses/otter-ai-review-13040224)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/otter-ai-review-13040224)

**["A Great Time-Saving Tool for Automated Meeting Notes and Summaries with Otter.ai"](https://www.g2.com/survey_responses/otter-ai-review-13136196)**

**Rating:** 5.0/5.0 stars

_— Kayreal P._

[Read full review](https://www.g2.com/survey_responses/otter-ai-review-13136196)

#### What Are G2 Users Discussing About Otter.ai?

- [What is Otter.ai used for?](https://www.g2.com/discussions/what-is-otter-ai-used-for) - 2 comments, 1 upvote
- [How good is Otter AI?](https://www.g2.com/discussions/how-good-is-otter-ai)
- [How do you transcribe on Otter AI?](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai) - 1 comment, 1 upvote
- [Does Otter AI work with Microsoft teams?](https://www.g2.com/discussions/does-otter-ai-work-with-microsoft-teams) - 1 comment, 1 upvote
- [What does otter AI do?](https://www.g2.com/discussions/what-does-otter-ai-do) - 2 comments, 1 upvote

### [Zenzap](https://www.g2.com/products/zenzap/reviews)

Zenzap is the professional work chat app trusted by 10,000+ businesses worldwide. Other team communication tools make you choose between something your team will actually use and something your business can control. Zenzap gives you both: as easy to use as texting, with the security and admin control that businesses need. Every employee can use it from day one without training or complicated setup. And that sits on top of everything a business actually needs: - Clear separation between work and personal life - Complete ownership of your company data - Full structure and control across the organization - Integrations with 5,000+ business tools When someone leaves, you remove their access in one click and everything stays with your business. That's what it means to finally have a work chat that works for everyone.

**Average Rating:** 4.5/5.0

**Total Reviews:** 88

#### How Do G2 Users Rate Zenzap?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Web Application:** 8.8/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Zenzap?

- **Seller:** [Zenzap](https://www.g2.com/sellers/zenzap)
- **Company Website:** www.zenzap.co
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c304ce4e72ec29bce6a090bc006b643ce70396884b1faec7aa06f21d2f1c5b6d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzenzap%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Owner
- **Top Industries:** Health, Wellness and Fitness, Computer Software
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Zenzap?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ZenZap's **intuitive interface** and organization features enhance communication and simplify team collaboration.
- Users enjoy the **user-friendly design and comprehensive organization features** of Zenzap, enhancing productivity and communication.
- Users value the **effective management of employee communication groups** in ZenZap, enhancing clarity and organization.
- Users value the **organization features** of Zenzap, enabling efficient communication and task management within teams.
- Users find Zenzap to be **extremely easy to use** , enhancing communication and organization for employees.

##### Cons

- Users wish for **missing features** like message deletion, reminders, and advanced organizational roles to enhance functionality.
- Users are frustrated with the **organizational issues** , including slow support responses and cluttered communication affecting workflow.
- Users experience **connectivity issues** with Zenzap, causing communication breakdowns and reliance on alternative platforms like WhatsApp.
- Users note the **crowded interface** and **inefficient notification system** as significant limitations of Zenzap.
- Users find Zenzap **not intuitive** , citing frustrations with navigation and difficulty in searching through conversations.

#### What Are Recent G2 Reviews of Zenzap?

**["Seamless Team Communication with Clear To‑Do Lists That Boost Productivity"](https://www.g2.com/survey_responses/zenzap-review-12718210)**

**Rating:** 5.0/5.0 stars

_— Imperial A._

[Read full review](https://www.g2.com/survey_responses/zenzap-review-12718210)

**["Truly has increased our professionalism & communication!"](https://www.g2.com/survey_responses/zenzap-review-13179306)**

**Rating:** 4.0/5.0 stars

_— Ivana F._

[Read full review](https://www.g2.com/survey_responses/zenzap-review-13179306)

### [morningmate](https://www.g2.com/products/morningmate/reviews)

Your team’s new flow starts with Morningmate — the single workspace where work moves seamlessly from morning to done. Not as many integrations as Slack. Not as automated as Asana. But just enough of the right features to manage tasks, communicate in real time, and collaborate with clients — all without per-seat pricing. Stop switching between disconnected tools for chat, tasks, and calendars. Morningmate brings it all together with feed-style collaboration, built-in chat, and customizable workflows that adapt to any team. More than 550,000 teams rely on Morningmate to stay organized and connected. From your first login, our onboarding experts provide tailored, friendly support — for as long as you need it. With a familiar, social-style interface and hands-on help every step of the way, your team will be up and running in minutes — not months.

**Average Rating:** 4.8/5.0

**Total Reviews:** 265

#### How Do G2 Users Rate morningmate?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind morningmate?

- **Seller:** [morningmate](https://www.g2.com/sellers/morningmate)
- **Company Website:** www.morningmate.com
- **HQ Location:** N/A
- **Twitter:** @morningmateGL  
18 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15c1a9ae375da2016ed24369dfec3d17b3207310c328f08f99d200471fb2c673&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmorningmate%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Assistant Manager, Developer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 52% Medium, 40% Small

#### What Do G2 Reviewers Say About morningmate?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **intuitive interface** of Morningmate, enhancing seamless collaboration and efficient task management.
- Users value the **easy communication and collaboration** offered by Morningmate, enhancing project management and team synergy.
- Users appreciate the **task management** features of Morningmate, enabling effective communication and seamless project organization.
- Users appreciate the **easy communication and collaboration** features of Morningmate, enhancing project management and teamwork.
- Users value the **effective organization** of project materials and seamless collaboration offered by Morningmate.

##### Cons

- Users find the **missing features** in Morningmate, such as limited emotions and imperfect UI, detracting from their experience.
- Users experience **notification issues** with morningmate, finding the system overwhelming and sometimes inconsistent during busy periods.
- Users find the **learning curve challenging** initially due to the interface and multitude of features, requiring time to adjust.
- Users find the **notification system overwhelming** during busy times, making it difficult to manage multiple projects effectively.
- Users face **slow loading times** when searching for older files or switching sections, impacting their overall experience.

#### What Are Recent G2 Reviews of morningmate?

**["An all-in-one project management tool that excels at measuring KPIs"](https://www.g2.com/survey_responses/morningmate-review-11606171)**

**Rating:** 5.0/5.0 stars

_— Emily C._

[Read full review](https://www.g2.com/survey_responses/morningmate-review-11606171)

**["A project management tool that drives measurable marketing results"](https://www.g2.com/survey_responses/morningmate-review-11606329)**

**Rating:** 5.0/5.0 stars

_— Elias ._

[Read full review](https://www.g2.com/survey_responses/morningmate-review-11606329)

### [Teamwire](https://www.g2.com/products/teamwire/reviews)

Teamwire provides a comprehensive solution that consolidates all communication and collaboration requirements into a single application. The inconvenience of managing multiple applications is eliminated with Teamwire, as it streamlines workflow by offering a unified platform for messaging, file sharing, and encrypted video calls. This platform is particularly suitable for organizations with a large mobile workforce, particularly those with mobile frontline workers. Teamwire ensures secure connectivity for all team members, whether they are working remotely or in the field. Teamwire's exceptional feature is its unwavering commitment to security. It surpasses the highest police and military security standards, making it the preferred choice for organizations that prioritize data protection. For those in mission-critical operations, Teamwire is the fail-safe solution that guarantees secure and reliable communications when it matters most. By selecting Teamwire, you not only receive top-tier software, but also benefit from their dedication to customer satisfaction. Their prompt and personalized support ensures that you have a dependable partner to rely on in case of any issues. Moreover, Teamwire offers a straightforward and comprehensive administration system that enables centralized control of all users, devices, and data. This level of control empowers organizations to maintain the highest security standards while ensuring a seamless user experience. In conclusion, Teamwire is the ideal choice for businesses and organizations that demand the utmost in data privacy and security. With its all-in-one platform, stringent security standards, fail-safe reliability, and excellent support, it's a valuable asset for any company looking to enhance their secure messaging and collaboration capabilities. Choose Teamwire and experience the peace of mind that comes with knowing your sensitive data is protected while your team works efficiently.

**Average Rating:** 4.4/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate Teamwire?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.6/10 (Category avg: 8.4/10)
- **File Sharing:** 9.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Teamwire?

- **Seller:** [Teamwire](https://www.g2.com/sellers/teamwire)
- **Year Founded:** 2010
- **HQ Location:** München, DE
- **Twitter:** @teamwire\_app  
255 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6314aa6203dd25b02ab0e0b7f846ee5df8c8a78f96d155d34d355bd279f09fd1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1487350%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 50% Small, 38% Medium

#### What Do G2 Reviewers Say About Teamwire?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **robust security features** of Teamwire, ensuring safe communication and data protection for sensitive information.
- Users appreciate the **ease of use** of Teamwire, enjoying its intuitive design and straightforward setup for all users.
- Users love the **secure file sharing** capabilities of Teamwire, enhancing collaboration and data protection seamlessly.
- Users find Teamwire's **intuitive interface** enhances collaboration, making secure communication and navigation seamless for everyone.
- Users enjoy the **intuitive collaboration tools** of Teamwire, enhancing secure communication and interaction within teams.

##### Cons

- Users find Teamwire's **limited features** compared to other platforms may hinder their collaboration experience.
- Users note the **missing advanced features** in Teamwire, limiting integrations and customization for a smoother collaboration experience.
- Users find Teamwire's interface **complex for new users** , coupled with inadequate user support, causing frustration.
- Users find the pricing of Teamwire to be **high for smaller teams** , which can limit its accessibility and appeal.
- Users often face **file sharing issues** with unsupported file types, particularly Mac OS files and folders.

#### What Are Recent G2 Reviews of Teamwire?

**["Effortless Team Communication, Needs Better Tool Integration"](https://www.g2.com/survey_responses/teamwire-review-12557792)**

**Rating:** 4.5/5.0 stars

_— AYUSH J._

[Read full review](https://www.g2.com/survey_responses/teamwire-review-12557792)

**["Secure, Streamlined Team Communication with Easy Adoption"](https://www.g2.com/survey_responses/teamwire-review-12731862)**

**Rating:** 4.0/5.0 stars

_— Alex K._

[Read full review](https://www.g2.com/survey_responses/teamwire-review-12731862)

#### What Are G2 Users Discussing About Teamwire?

- [Which is better AnyDesk or TeamViewer?](https://www.g2.com/discussions/which-is-better-anydesk-or-teamviewer) - 2 comments, 1 upvote
- [How do I use TeamViewer software?](https://www.g2.com/discussions/how-do-i-use-teamviewer-software) - 1 comment, 1 upvote
- [What is TeamViewer and how it works?](https://www.g2.com/discussions/what-is-teamviewer-and-how-it-works) - 1 comment
- [What are the benefits of TeamViewer?](https://www.g2.com/discussions/what-are-the-benefits-of-teamviewer) - 1 comment

### [Trillian](https://www.g2.com/products/trillian/reviews)

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available. Trillian offers native desktop clients on Windows, Mac, and Linux, and offers mobile clients on iOS and Android so that everyone stays connected even when on-the-go.

**Average Rating:** 4.4/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Trillian?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Web Application:** 9.4/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 7.7/10 (Category avg: 8.4/10)
- **File Sharing:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Trillian?

- **Seller:** [Cerulean Studios](https://www.g2.com/sellers/cerulean-studios)
- **Company Website:** www.trillian.im
- **Year Founded:** 1998
- **HQ Location:** Brookfield, CT
- **Twitter:** @trillianastra  
7,805 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7aeab96f017ffac312a2f9cff6227a4e887a8aab8715358b2f8245398205858d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F141951%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 50% Small, 44% Medium

#### What Do G2 Reviewers Say About Trillian?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Trillian's **ease of use** exceptional, allowing seamless access and synchronization across multiple devices effortlessly.
- Users value the **secure and reliable communication** provided by Trillian, appreciating its ease of use and accessibility.
- Users value the **strong security and privacy measures** of Trillian, enhancing their communication experience with confidence.
- Users appreciate the **easy communication** features of Trillian, allowing quick and efficient messaging on-the-go.
- Users value the **reliable performance** of Trillian, enjoying seamless communication without experiencing downtime.

##### Cons

- Users note the **limited features** of Trillian, which hinder its effectiveness compared to more advanced messaging platforms.
- Users find Trillian **not user-friendly** due to its outdated interface and complications in managing contacts and features.
- Users feel the **missing features** in Trillian make it inadequate for complex communication and limit expression options.
- Users find the **difficult setup** of Trillian frustrating, making it hard to manage contacts and utilize features effectively.
- Users experience **integration issues** with Trillian, encountering delays and difficulties that hinder seamless use.

#### What Are Recent G2 Reviews of Trillian?

**["Cheap, lightweight business IM with weak ecosystem"](https://www.g2.com/survey_responses/trillian-review-12701583)**

**Rating:** 4.0/5.0 stars

_— Jaylen H._

[Read full review](https://www.g2.com/survey_responses/trillian-review-12701583)

**["Trillian is our primary form of internal communication"](https://www.g2.com/survey_responses/trillian-review-3088685)**

**Rating:** 5.0/5.0 stars

_— Jason L._

[Read full review](https://www.g2.com/survey_responses/trillian-review-3088685)

#### What Are G2 Users Discussing About Trillian?

- [What are the benefits and challenges of using Trillian for secure messaging?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-trillian-for-secure-messaging)
- [What is Trillian used for?](https://www.g2.com/discussions/what-is-trillian-used-for)

### [Blink](https://www.g2.com/products/blink-blink/reviews)

Blink is a leading employee experience platform designed to connect users to the tools, information, and actions necessary for effective work performance. Specifically tailored for frontline and deskless organizations, as well as complex and distributed workforces, Blink addresses the digital divide between desk-based and non-desk employees. This platform ensures that every worker, regardless of their work environment, has access to the resources they need to excel in their roles. The target audience for Blink includes industries where a significant portion of the workforce operates without a traditional desk, such as healthcare, transportation, logistics, manufacturing, hospitality, and retail. By providing a mobile-first digital front door, Blink unifies communications, knowledge, and workflows into a cohesive platform. This integration promotes higher adoption rates, increased productivity, and enhanced employee engagement across organizations. Unlike traditional intranet solutions or standalone communication tools, Blink facilitates actionable insights, allowing employees to not only receive information but also to engage with it effectively. Key features of Blink include a comprehensive employee communications system that offers a social-style news feed, priority posts, push notifications, newsletters, and two-way messaging. This ensures that all employees receive real-time updates and can communicate seamlessly. Additionally, Blink serves as an employee intranet, providing a centralized hub for easy access to documents, policies, HR tools, workflows, and third-party applications. This streamlined access is particularly beneficial for organizations with a diverse workforce, as it eliminates the need for a company email address or fixed workstation, allowing for quick onboarding through single sign-on (SSO) authentication and an intuitive mobile interface. Moreover, Blink enhances employee engagement through features such as peer recognition, surveys, onboarding flows, and shift scheduling. Its built-in AI capabilities improve search functionality, content creation, and analytics, enabling employees to find answers quickly and communicate more effectively. The platform has demonstrated significant impact, with customers reporting an average of seven app opens per day per user and a reduction in frontline attrition of up to 25%. Blink’s high employee activation rate of 95% and its endorsement by global organizations like McDonald's, Domino's, and Nokia underscore its effectiveness in fostering a connected and engaged workforce. Recognized as a leader in employee engagement software, Blink continues to set the standard for employee experience platforms in today's dynamic work environments.

**Average Rating:** 4.6/5.0

**Total Reviews:** 397

#### How Do G2 Users Rate Blink?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Web Application:** 9.2/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Blink?

- **Seller:** [Blink](https://www.g2.com/sellers/blink)
- **Company Website:** joinblink.com
- **Year Founded:** 2015
- **HQ Location:** Boston, MA
- **Twitter:** @joinBlink  
2,743 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b2f8fc7eebd53b2164f2704058c14fcf6a7c70e83785cf7dcdade4381bb0fa1b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10402501%2F&secure%5Burl_type%5D=linkedin_company_website)  
343 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, Assistant Operations Manager
- **Top Industries:** Transportation/Trucking/Railroad, Hospital & Health Care
- **Company Size:** 46% Large, 42% Medium

#### What Do G2 Reviewers Say About Blink?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with Blink, facilitating team engagement and communication effortlessly.
- Users value the **ease of communication** in Blink, fostering teamwork and a positive social environment.
- Users appreciate Blink's **transformed communications** , making it user-friendly, engaging, and supportive for front-line workers.
- Users find Blink to be a **transformative tool for internal communications** , enhancing connectivity and collaboration among front-line workers.
- Users value the **engagement features** of Blink that foster connection and pride within the organization.

##### Cons

- Users wish for **missing features** like Blink Forms, searchable chat, and event configuration to enhance their experience.
- Users experience **file sharing issues** due to sync problems and lack of email notifications for updates on Blink.
- Users express disappointment over the **lack of essential features** in Blink, limiting its functionality for team collaboration.
- Users feel frustrated by the **limited functionality** of Blink, particularly missing features like Blink Forms and shared note-taking.
- Users express frustration over the **lack of email notifications** , leading to missed updates and delayed communication with team members.

#### What Are Recent G2 Reviews of Blink?

**["All-in-One Convenience with a User-Friendly Interface and Powerful Hub"](https://www.g2.com/survey_responses/blink-review-12933089)**

**Rating:** 5.0/5.0 stars

_— Lindsay Mae C._

[Read full review](https://www.g2.com/survey_responses/blink-review-12933089)

**["Easy Company-Wide Comms with AI, Analytics, and Office 365 Integration"](https://www.g2.com/survey_responses/blink-review-12932059)**

**Rating:** 4.0/5.0 stars

_— Colin M._

[Read full review](https://www.g2.com/survey_responses/blink-review-12932059)

### [Mattermost](https://www.g2.com/products/mattermost/reviews)

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 354

#### How Do G2 Users Rate Mattermost?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Web Application:** 8.9/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.3/10 (Category avg: 8.4/10)
- **File Sharing:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Mattermost?

- **Seller:** [Mattermost](https://www.g2.com/sellers/mattermost)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, CA
- **Twitter:** @mattermosthq  
94 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9931382ede4e20f3ce5438d41da93b0073482b3d21175103aff7e3ae83423266&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27670348%2F&secure%5Burl_type%5D=linkedin_company_website)  
167 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 37% Medium, 33% Large

#### What Do G2 Reviewers Say About Mattermost?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mattermost, facilitating quick communication and seamless team coordination.
- Users love the **ease of use and versatility** of Mattermost, making internal communication seamless and efficient.
- Users appreciate the **seamless integrations** in Mattermost, enhancing team coordination and streamlining communication with various tools.
- Users value the **strong security and data ownership** provided by Mattermost, ensuring privacy and compliance in their communications.
- Users value the **effective team collaboration** provided by Mattermost through its organized channels and seamless integrations.

##### Cons

- Users find the **interface not intuitive** , leading to a steeper learning curve and occasional inconsistency in usability.
- Users experience notable **performance issues** with Mattermost, including laggy mobile use, unreliable notifications, and subpar search functionality.
- Users struggle with **integration issues** , finding setup complicated and requiring technical knowledge, impacting overall usability.
- Users face a **steep learning curve** with Mattermost, complicating setup and leading to interface inconsistencies.
- Users find **missing features** like easy chat deletion and more intuitive UI detract from the overall Mattermost experience.

#### What Are Recent G2 Reviews of Mattermost?

**["Secure and Flexible Team Collaboration"](https://www.g2.com/survey_responses/mattermost-review-13148237)**

**Rating:** 4.0/5.0 stars

_— Mahmut Alperen G._

[Read full review](https://www.g2.com/survey_responses/mattermost-review-13148237)

**["Effortless Communication with Stellar Flexibility"](https://www.g2.com/survey_responses/mattermost-review-10509653)**

**Rating:** 5.0/5.0 stars

_— giorgi d._

[Read full review](https://www.g2.com/survey_responses/mattermost-review-10509653)

#### What Are G2 Users Discussing About Mattermost?

- [What is Mattermost used for?](https://www.g2.com/discussions/mattermost-what-is-mattermost-used-for) - 2 comments
- [Is Slack a Mattermost?](https://www.g2.com/discussions/is-slack-a-mattermost) - 2 comments
- [Is Mattermost secure?](https://www.g2.com/discussions/is-mattermost-secure) - 2 comments
- [Who makes Mattermost?](https://www.g2.com/discussions/who-makes-mattermost) - 1 comment
- [What is Mattermost used for?](https://www.g2.com/discussions/what-is-mattermost-used-for) - 3 comments

### [Pumble](https://www.g2.com/products/pumble/reviews)

Pumble is a team communication and collaboration platform that helps teams stay connected through messaging, meetings, and organized conversations. Pumble is used by companies that want to simplify communication and keep everything in one place. It supports use cases such as team messaging, project coordination, remote work collaboration, and knowledge sharing. Users can organize conversations into channels based on teams, projects, or topics, and communicate through direct messages and group chats. Voice calls and video meetings are also available, enabling real-time collaboration when needed. This structure helps reduce reliance on email and supports more efficient communication across workflows. It can be used across departments to support daily communication, coordination, and collaboration needs. The platform helps teams centralize communication and maintain consistent access to information, which is important for alignment and operation efficiency. Its features support both quick interactions and more structured discussions. By organizing communication into channels, Pumble helps reduce noise and makes it easier for teams to follow relevant discussions. Message history is stored and searchable, allowing users to quickly find past conversations, shared files, and important updates. This helps teams maintain transparency and avoid losing key information. Pumble also supports file sharing within conversation, so teams can exchange documents, links, and resources without switching tools. This makes collaboration more efficient and keeps work context in one place. The platform is suitable for both in-office and distributed teams, supporting real-time and asynchronous communication. It is available on web, desktop, and mobile platforms, allowing users to stay connected across different environments. Integration with project management and time tracking tools enables teams to connect communication with task execution and reporting. Centralizes communication through channels, direct messages, and threads. Supports voice and video meetings for real-time collaboration. Keeps message history searchable and accessible for reference. Enables file sharing within conversations to support teamwork. Supports remote and hybrid work with cross-platform access and integrations.

**Average Rating:** 4.5/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate Pumble?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Web Application:** 8.8/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.2/10 (Category avg: 8.4/10)
- **File Sharing:** 9.2/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Pumble?

- **Seller:** [CAKE.com](https://www.g2.com/sellers/cake-com)
- **Year Founded:** 2017
- **HQ Location:** Palo Alto, California
- **Twitter:** @cake\_dot\_com  
837 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae72f86a080d7b2ad45e2d2be0d07baa76247ac3a11a8d216834c31ef693ee96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcake-dot-com%2Fmycompany&secure%5Burl_type%5D=linkedin_company_website)  
441 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 59% Small, 41% Medium

#### What Do G2 Reviewers Say About Pumble?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Pumble's **user-friendly interface** , which simplifies team communication and enhances collaboration effortlessly.
- Users highlight Pumble's **efficient communication tools** , enabling quick discussions and secure connections for remote work.
- Users love the **seamless drag-and-drop file sharing** in Pumble, enhancing collaboration and saving valuable time.
- Users value the **enhanced team collaboration** features of Pumble, making communication and teamwork seamless and effective.
- Users love Pumble for its **intuitive interface** , making communication and navigation seamless and efficient for teams.

##### Cons

- Users find Pumble's **limited integrations** challenging, making it harder to achieve a fully integrated workflow.
- Users find Pumble's **customization options limited** , which restricts their ability to personalize the interface and notifications.
- Users find **file sharing issues** with Pumble's restrictive limits on the free plan frustrating, especially for larger files.
- Users are disappointed by the **limited features** and integrations on Pumble, affecting its overall usability.
- Users find the **limited options** in Pumble's integrations and features restrict their collaborative capabilities.

#### What Are Recent G2 Reviews of Pumble?

**["Budget-Friendly Communication Tool with Room for Improvement"](https://www.g2.com/survey_responses/pumble-review-12719175)**

**Rating:** 5.0/5.0 stars

_— Sourav B._

[Read full review](https://www.g2.com/survey_responses/pumble-review-12719175)

**["Effortless Team Collaboration with Time Tracking, Channels, and Seamless Calls"](https://www.g2.com/survey_responses/pumble-review-12969489)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/pumble-review-12969489)

#### What Are G2 Users Discussing About Pumble?

- [What does Pumble do?](https://www.g2.com/discussions/what-does-pumble-do)
- [Why Pumble is free?](https://www.g2.com/discussions/why-pumble-is-free)
- [What is Pumble?](https://www.g2.com/discussions/what-is-pumble)
- [Is Pumble free?](https://www.g2.com/discussions/is-pumble-free)

### [ProofHub](https://www.g2.com/products/proofhub/reviews)

Founded in the year 2012, ProofHub is a cloud-based project management and team collaboration platform that is used by teams across the globe. ProofHub is a top-rated work management application that has been designed to help teams in everyday work and is used by over 85,000 teams globally, including Netflix, Google, NASA, Nike, and Trip Advisor. ProofHub is a surprisingly simple yet powerful project management software that provides a consolidated view of tasks and progress. This project management software allows teams to communicate on work from anywhere using any device. With a rich set of features put in one location, this online SaaS tool is designed to help businesses swiftly plan, coordinate, organise, and deliver projects of all sizes. ProofHub is a cost-effective solution utilized by teams and enterprises of all sizes in various sectors. ProofHub can help businesses structure their work process while saving time and resources, with features ranging from task management to time tracking, bespoke workflows to online proofing, and much more. ProofHub offers a plethora of collaboration features such as chat, discussions, announcements, third-party integrations, file transfer, and more. ProofHub has a clean, simple layout with a low learning curve that makes users feel right at home. Apart from English, ProofHub is available in German, Spanish, Portuguese, French, Russian, Italian, Dutch, Chinese (Taiwan), Turkish, and Polish. ProofHub is a cost-effective solution that can be utilized by teams and enterprises in various sectors. ProofHub provides all the features you need to get your work done efficiently, from creating a project to assigning tasks, keeping track of progress, interacting with your team, and ultimately completing your projects on time.

**Average Rating:** 4.6/5.0

**Total Reviews:** 109

#### How Do G2 Users Rate ProofHub?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Web Application:** 9.7/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.9/10 (Category avg: 8.4/10)
- **File Sharing:** 9.4/10 (Category avg: 8.9/10)

#### Who Is the Company Behind ProofHub?

- **Seller:** [ProofHub](https://www.g2.com/sellers/proofhub)
- **Year Founded:** 2012
- **HQ Location:** Covina, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ea9e0a2da979e5de06d20be63970c54fd16454dcd258fc16c81060c64e21663&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3216845%2F&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 52% Small, 40% Medium

#### What Do G2 Reviewers Say About ProofHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized organization** of ProofHub, enhancing task clarity and streamlining cross-departmental communication.
- Users value the **real-time insights** provided by ProofHub, enhancing project tracking without unnecessary micromanagement.
- Users value the **real-time task management** in ProofHub, enhancing visibility and reducing the need for micromanagement.
- Users value the **real-time collaboration** in ProofHub, enhancing project visibility and reducing the need for micromanagement.
- Users find ProofHub's **ease of use** invaluable for centralizing communication and enhancing collaborative efficiency across teams.

##### Cons

- Users find ProofHub to be **less intuitive** than expected, indicating a steeper learning curve for the app.
- Users find ProofHub's interface **not intuitive** , making it challenging to use compared to other platforms.
- Users highlight the **lack of budgeting options** in ProofHub, finding time management in projects somewhat challenging.
- Users face **bug issues** that prevent adding participants to projects they did not create, hindering collaboration.
- Users face **collaboration issues** , particularly struggling to add participants to projects not created by them.

#### What Are Recent G2 Reviews of ProofHub?

**["An organized way to work with multiple clients"](https://www.g2.com/survey_responses/proofhub-review-13186468)**

**Rating:** 4.5/5.0 stars

_— Pallavi P._

[Read full review](https://www.g2.com/survey_responses/proofhub-review-13186468)

**["A huge time-saver for planning work and communicating progress"](https://www.g2.com/survey_responses/proofhub-review-13182300)**

**Rating:** 4.5/5.0 stars

_— İlayda T._

[Read full review](https://www.g2.com/survey_responses/proofhub-review-13182300)

#### What Are G2 Users Discussing About ProofHub?

- [What do you think needs improvement in ProofHub to better support project management?](https://www.g2.com/discussions/what-do-you-think-needs-improvement-in-proofhub-to-better-support-project-management)
- [What is ProofHub used for?](https://www.g2.com/discussions/what-is-proofhub-used-for)
- [What is Pmis explain important features and function?](https://www.g2.com/discussions/what-is-pmis-explain-important-features-and-function)
- [What are the features of project management?](https://www.g2.com/discussions/proofhub-what-are-the-features-of-project-management) - 1 comment
- [What are the features of projects?](https://www.g2.com/discussions/what-are-the-features-of-projects)

### [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews)

Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments.

**Average Rating:** 4.2/5.0

**Total Reviews:** 348

#### How Do G2 Users Rate Rocket.Chat?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10)
- **Web Application:** 9.0/10 (Category avg: 9.0/10)
- **Third-Party Integrations:** 8.5/10 (Category avg: 8.4/10)
- **File Sharing:** 8.6/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Rocket.Chat?

- **Seller:** [Rocket.Chat Technologies](https://www.g2.com/sellers/rocket-chat-technologies)
- **Year Founded:** 2015
- **HQ Location:** Wilmington, Delaware
- **Twitter:** @RocketChat  
24,290 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f20c6c03102f1247163ae4586ea51dff0f1f4f327258151bd7226ff64c352eb5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9487844%2F&secure%5Burl_type%5D=linkedin_company_website)  
185 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Medium, 36% Small

#### What Do G2 Reviewers Say About Rocket.Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Rocket.Chat, making communication smooth and adaptable for diverse team needs.
- Users value the **flexibility and control** offered by Rocket.Chat, enhancing usability and collaboration across diverse teams.
- Users value the **flexible and secure communication** offered by Rocket.Chat, enhancing collaboration and productivity effortlessly.
- Users appreciate the **easy communication** features of Rocket.Chat, enhancing collaboration across teams and departments efficiently.
- Users value the **robust security features** of Rocket.Chat, ensuring privacy and compliance in their communications.

##### Cons

- Users find the **user interface not user-friendly** , causing complexity and slowing down adoption for new users.
- Users find the **user interface complex and dated** , hindering adoption and requiring continuous adjustments for optimal performance.
- Users find the **learning curve steep** , as the interface can be overwhelming and lacks intuitive guidance for new users.
- Users find the **interface not intuitive** , complicating navigation and slowing down adoption for new users.
- Users find the **poor interface design** of Rocket.Chat hampers adoption and can complicate setup and usage.

#### What Are Recent G2 Reviews of Rocket.Chat?

**["Rocket.Chat: Flexible, Secure, and Built for Custom Workflows"](https://www.g2.com/survey_responses/rocket-chat-review-12706525)**

**Rating:** 4.5/5.0 stars

_— Maricela B._

[Read full review](https://www.g2.com/survey_responses/rocket-chat-review-12706525)

**["Intuitive, High-ROI Communication That Speeds Engineering Resolutions"](https://www.g2.com/survey_responses/rocket-chat-review-12725883)**

**Rating:** 4.5/5.0 stars

_— Steve H._

[Read full review](https://www.g2.com/survey_responses/rocket-chat-review-12725883)

#### What Are G2 Users Discussing About Rocket.Chat?

- [What is Rocket.Chat used for?](https://www.g2.com/discussions/what-is-rocket-chat-used-for) - 1 comment

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