G2

Testnet s.

Assistant manager

Small-Business (50 or fewer emp.)

5/8/2026

"Organized Team Chats with Topics, Custom Notifications, and Smooth Scaling"

5/5

What do you like best about Zulip?

What I like best about Zulip is how it keeps conversations organized using topics inside channels. Unlike regular chat apps where messages get lost quickly, Zulip makes it easy to follow discussions without confusion. The interface is simple, notifications are customizable, and it works well for both team communication and project discussions. I also liked that it supports integrations and runs smoothly even with larger teams. Review collected by and hosted on G2.com.

What do you dislike about Zulip?

One thing I dislike about Zulip is that the interface can feel a bit overwhelming for new users at first, especially because of the topic-based conversation system. It takes some time for teams to fully adapt compared to simpler chat apps. Also, some integrations and advanced settings require extra setup, which may not be very beginner-friendly. Review collected by and hosted on G2.com.

What problems is Zulip solving and how is that benefiting you?

Zulip helps solve the problem of messy and unorganized team communication. Its topic-based conversations make it much easier to track discussions, especially in teams handling multiple projects at the same time. This has benefited me by reducing missed messages, improving collaboration, and saving time when searching for past discussions or decisions. It’s also very useful for remote and asynchronous work because conversations stay clear and structured even when team members reply at different times. Review collected by and hosted on G2.com.