Zulip Reviews & Product Details

What I like best about Zulip is how it keeps conversations organized using topics inside channels. Unlike regular chat apps where messages get lost quickly, Zulip makes it easy to follow discussions without confusion. The interface is simple, notifications are customizable, and it works well for both team communication and project discussions. I also liked that it supports integrations and runs smoothly even with larger teams. Review collected by and hosted on G2.com.

One thing I dislike about Zulip is that the interface can feel a bit overwhelming for new users at first, especially because of the topic-based conversation system. It takes some time for teams to fully adapt compared to simpler chat apps. Also, some integrations and advanced settings require extra setup, which may not be very beginner-friendly. Review collected by and hosted on G2.com.

What I like most about Zulip is its clean and structured UI/UX, especially the stream and topic-based messaging system. It keeps conversations well-organized, so it’s easy to navigate and find specific discussions without confusion.

Along with that, Zulip supports useful integrations with tools like GitHub, which improves workflow. Its performance is smooth and reliable even with multiple chats running at once. The pricing is also reasonable, with a free version available, making it a good value for teams.

Additionally, the onboarding process is simple, and support resources are helpful for new users. Overall, this combination of organization, efficiency, and usability is what I like best about Zulip. Review collected by and hosted on G2.com.

One thing I dislike about Zulip is that its topic-based system can feel confusing at the beginning. New users often take time to understand streams and topics, which makes the onboarding slightly difficult compared to simpler chat apps.

The UI, although organized, can feel a bit overwhelming when there are too many streams and messages. In terms of integrations, while Zulip supports many tools, it is still not as extensive or seamless as some competitors.

Sometimes, performance can feel slightly slower when handling very large conversations. Also, the advanced features are not very intuitive, which affects the overall user experience.

Overall, Zulip is powerful, but the learning curve and slightly complex interface can be a drawback for beginners. Review collected by and hosted on G2.com.

I use Zulip to chat with a client and it lets me store messages easily. I love the nice interface, which really looks good. I appreciate the multi-organization feature, which is critical for a contractor like me. The initial setup was super easy; I have it on my Macbook and Phone. Review collected by and hosted on G2.com.

Even though I have dark mode enabled, the settings screen still shows up in light mode. It’s a minor annoyance, but I also realize this is the main settings area, not the organization settings. With that in mind, it makes more sense that it would look different. Review collected by and hosted on G2.com.

The best thing about this Zulip platform is its capability of handling a high volume of communication and its structure. Their threaded conversation model makes our overall convovery organised than the other traditional chat tools, specifically for technical or even for distributed teams. Review collected by and hosted on G2.com.

Their interface and conversation model tools are slightly complex at the initial stages, specifically for users from Slack or even WhatsApp. This requires a mindset shift from the topics and streams. Though their user interface is powerful, it still needs more fine-tuning. Their intuition should be improved as well. Review collected by and hosted on G2.com.

I find Zulip very easy to use, which is really time-saving for me. I also like how it facilitates mentorship and collaboration by connecting me with senior engineers who are always ready to mentor students. The ability to create polls without any entrance is another feature I appreciate, as it makes the process smooth and ready to use. Review collected by and hosted on G2.com.

Zulip is not much useful in complex ,more qualitative feedback Review collected by and hosted on G2.com.

I find Zulip to be an excellent communication platform for teams, as it allows organizing searchable discussions instead of fast-moving chat. Its topic-based structure and open-source flexibility make Zulip stand out compared to other messaging apps. I also appreciate its powerful search tool, customizable notifications, message filters, and the unlimited conversation history, which I find truly wonderful. Review collected by and hosted on G2.com.

I find the streams and topic systems can be confusing for users who are used to simpler chat apps like Slack or Discord. Also, the mobile experience and notifications can be inconsistent or lacking certain desktop features. Additionally, there is a learning curve with Zulip that can be a bit difficult. Review collected by and hosted on G2.com.

The main advantage that helped me and that I liked about Zulip is its topic-based messaging system, which allows me to organize all conversations into specific channels within channels. This keeps information clear and allows for more focused conversations, enabling me to track different topics without getting lost in a sea of ​​messages. Another feature I liked is its excellent customer service; they are agile and very professional in their responses. The integrations with other tools like GitHub and Jira also make projects more fluid. Review collected by and hosted on G2.com.

Overall, I feel it's a good platform, but one area for improvement is its notification system. Sometimes it seems outdated and doesn't send notification reports until it's reopened. Review collected by and hosted on G2.com.

Great team chat for desktop. Love the threads-within-channels UX, help keep discussions organised, feels more intuitive than Slack. The Zulip team are very responsive to issue reports and requests, both in their community and over email. Our dev team likes it so much for internal chat that we've started a new server for our external dev community to get support when building on our open-source software. Also a big fan of Zulip's open-source approach, looking forward to more updates. Review collected by and hosted on G2.com.

Mobile app UX still needs a lot of work IMO. Home screen should be recent conversations instead of inbox, a view which is completely missing in mobile. Generally feels fiddly to get to where you want. Also too easy to respond to messages in the wrong channel/thread, happens frequently. Mobile aside, the project is early, so still needs more polish, integrations, theme customization, etc. But despite these issues, I'd still recommend the platform. Review collected by and hosted on G2.com.

I like how I can stay up to date with my team that is working together on multiple things at once, without it feeling chaotic. Even though we work on several different things, Zulip makes it easy to focus on one thing at a time when you need to, and also catch up on what's been going on while you were gone. The way messages are grouped by short- or long-lived topics makes it much more organized than any alternative real-time chat I've ever used. Review collected by and hosted on G2.com.

Parts of the UI feel less polished than the more widely-used alternatives. Review collected by and hosted on G2.com.

The two-tiered structure of the channels split into topics makes it very easy to keep discussions focused. The free tier is very generous and more than plenty for our small startup. Whenever we had any issues, we could easily reach them and get them resolved. Overall, Zulip has become both a chat app and an organic repository of knowledge for our organisation. Review collected by and hosted on G2.com.

The interface can be a bit clunky at times, where sometimes it does things slightly differently than you'd expect. But I can't even come up with concrete examples right now, so it's not a major thing. Review collected by and hosted on G2.com.