Best AI Chatbots Software - Page 4

How Many AI Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,720

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.02 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: chat.co (+18.75%) - Among all products in this category, chat.co recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 74,900+ Authentic Reviews
  • 1,720+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Chatbots Software

G2 Grid® for AI Chatbots Software plotting products by satisfaction and market presence

Highlighted products: ChatGPT, Gemini, Claude, Notion, Microsoft Copilot, Perplexity, ClickUp, and Zapier.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-chatbots/grids.json?focus%5B%5D=chatgpt&focus%5B%5D=google-gemini&focus%5B%5D=claude&focus%5B%5D=notion&focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=perplexity&focus%5B%5D=clickup&focus%5B%5D=zapier)

NVIDIA Chat with RTX

NVIDIA Chat with RTX enables you to create a personalized AI chatbot with advanced localization capabilities.

Average Rating: 4.1/5.0

Total Reviews: 13

How Do G2 Users Rate NVIDIA Chat with RTX?

  • Understanding: 8.8/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 9.2/10)
  • Reliability: 8.5/10 (Category avg: 8.8/10)
  • Error Learning: 6.8/10 (Category avg: 8.2/10)

Who Is the Company Behind NVIDIA Chat with RTX?

  • Seller: NVIDIA
  • Year Founded: 1993
  • HQ Location: Santa Clara, CA
  • LinkedIn® Page: www.linkedin.com
    51,762 employees on LinkedIn®
  • Ownership: NVDA
  • Total Revenue (USD mm): $16,675

Who Uses This Product?

  • Company Size: 54% Small, 31% Medium

What Do G2 Reviewers Say About NVIDIA Chat with RTX?

AI-generated summary from verified user reviews

Pros
  • Users find the useful features of NVIDIA Chat with RTX enhance productivity with easy file integration and unique options.
  • Users love the fast and responsive performance of NVIDIA Chat with RTX, providing accurate answers swiftly.
  • Users value the reliable offline functionality of NVIDIA Chat with RTX, ensuring accuracy and quick responses without internet access.
  • Users appreciate the ease of use of NVIDIA Chat with RTX, benefiting from its simple setup and local functionality.
  • Users appreciate the variety of useful features in NVIDIA Chat with RTX, enhancing their overall experience.
Cons
  • Users face usage limitations with NVIDIA Chat on RTX GPUs, affecting functionality and overall experience.
  • Users experience slow performance and occasional errors, impacting the fluidity of the chat interactions with NVIDIA Chat with RTX.
  • Users note the lack of polish and intuitiveness in the UI, suggesting improvements for better accessibility and user experience.
  • Users experience context understanding issues, requiring them to repeat information across prompts for clarity.
  • Users note the limited customization options in NVIDIA Chat with RTX, hindering tailor-made experiences.

What Are Recent G2 Reviews of NVIDIA Chat with RTX?

Boost.ai

Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector.

Average Rating: 4.7/5.0

Total Reviews: 33

How Do G2 Users Rate Boost.ai?

  • Understanding: 7.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)
  • Reliability: 9.0/10 (Category avg: 8.8/10)
  • Error Learning: 6.3/10 (Category avg: 8.2/10)

Who Is the Company Behind Boost.ai?

  • Seller: Boost.ai
  • Year Founded: 2016
  • HQ Location: Sandnes, Rogaland
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications, Banking
  • Company Size: 38% Medium, 36% Large

What Do G2 Reviewers Say About Boost.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Boost.ai to be extremely user-friendly, featuring an intuitive interface and comprehensive support resources.
  • Users praise Boost.ai for its intuitive interface and rich features, enabling easy chatbot and voicebot integration.
  • Users commend Boost.ai for its helpful tools and supportive team, enhancing accessibility and easing project success.
  • Users commend Boost.ai for its excellent customer support, enhancing collaboration and user experience with its intuitive interface.
  • Users highlight the exceptional customer support from Boost.ai, ensuring success in projects and enhancing user experiences.
Cons
  • Users find that improvements are needed for feature usability, as some functionalities are unclear and non-intuitive.
  • Users note AI limitations in Boost.ai, particularly regarding unclear features and insufficient reporting capabilities.
  • Users find the complexity of Boost.ai challenging due to unclear features and unintuitive support processes.
  • Users struggle with a steep learning curve, finding features unclear and unintuitive, complicating their experience.
  • Users seek more customization options in Boost.ai, particularly for analytics and reporting features to meet specific needs.

What Are Recent G2 Reviews of Boost.ai?

What Are G2 Users Discussing About Boost.ai?

Octocom AI Customer Experience Suite

Octocom AI Customer Experience Suite is a comprehensive platform designed to enhance customer interactions through advanced artificial intelligence. It offers businesses the tools to automate and personalize customer engagement, leading to improved satisfaction and loyalty. Key Features and Functionality: - AI-Powered Chatbots: Deploy intelligent chatbots capable of handling a wide range of customer inquiries, providing instant responses, and reducing wait times. - Omnichannel Support: Integrate seamlessly across various communication channels, including email, social media, and live chat, ensuring a consistent customer experience. - Customer Insights and Analytics: Utilize advanced analytics to gain deep insights into customer behavior, preferences, and feedback, enabling data-driven decision-making. - Personalization Engine: Deliver tailored content and recommendations to customers based on their interaction history and preferences, enhancing engagement. - Automated Workflow Management: Streamline customer service processes by automating routine tasks, allowing human agents to focus on complex issues. Primary Value and Solutions Provided: Octocom AI Customer Experience Suite addresses the challenge of managing and improving customer interactions at scale. By automating routine tasks and providing personalized experiences, it helps businesses reduce operational costs, increase efficiency, and build stronger customer relationships. The suite's comprehensive analytics empower organizations to make informed decisions, ultimately driving growth and customer satisfaction.

Average Rating: 5.0/5.0

Total Reviews: 18

How Do G2 Users Rate Octocom AI Customer Experience Suite?

  • Understanding: 9.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.5/10 (Category avg: 9.2/10)
  • Reliability: 9.8/10 (Category avg: 8.8/10)
  • Error Learning: 9.6/10 (Category avg: 8.2/10)

Who Is the Company Behind Octocom AI Customer Experience Suite?

  • Seller: Octocom
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 61% Small, 39% Medium

What Do G2 Reviewers Say About Octocom AI Customer Experience Suite?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive and dedicated customer support from Octocom, enhancing their overall experience and satisfaction.
  • Users find Octocom AI's ease of use exceptional, appreciating the straightforward setup and intuitive design.
  • Users highlight the easy setup of Octocom AI, allowing swift implementation and enhanced customer support effectiveness.
  • Users value the customizability of Octocom, as it allows tailored workflows for diverse business needs.
  • Users find Octocom AI easy to implement, appreciating its intuitive design and quick setup across multiple domains.

What Are Recent G2 Reviews of Octocom AI Customer Experience Suite?

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Landbot

Landbot is a no-code AI Agent builder that lets revenue teams (Demand Gen, Growth, Marketing Ops, RevOps) build AI-enhanced, multi-channel lead workflows without engineering, so they capture more qualified leads faster and with less operational friction. Our visual, no-code builder combines predictable linear flows, native AI blocks, and an integrated AI Copilot that guides users through building, testing, and optimizing chatbots and agents while teaching best practices and discovering new features. At its core, Landbot pairs two complementary approaches: a visual, linear flow builder for predictable user journeys, and native AI steps for flexible, natural language interactions. That hybrid model solves a common trade-off: linear flows provide business control and deterministic routing for conversions and handoffs, while AI steps let you handle open-ended user intent, reduce friction, and increase engagement — all while keeping the conversation within a tested workflow. The best of both worlds combined into one powerful, no-code visual builder to keep full control of your flows. With multi-channel delivery (web, WhatsApp) and bi-directional CRM & automation connectors, Landbot shortens time-to-market, improves conversion, and makes scaling campaigns practical for marketing and sales teams. Landbot integrates bi-directionally with CRMs (HubSpot, Salesforce,...) and automation stacks (n8n, Zapier, Make...), so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand agents, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. If you want conversational experiences that are fast to build, easy to govern, on-brand, and optimized for conversion, Landbot is designed for you.

Average Rating: 4.7/5.0

Total Reviews: 306

How Do G2 Users Rate Landbot?

  • Ease of Use: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind Landbot?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 75% Small, 20% Medium

What Do G2 Reviewers Say About Landbot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Landbot, finding it user-friendly and intuitive for bot creation.
  • Users love the user-friendly design of Landbot, finding it intuitive and easy for bot creation.
  • Users value the intuitive interface of Landbot, finding it easy to create bots without prior experience.
  • Users commend the easy setup of Landbot, finding it user-friendly and quick to create bots.
  • Users appreciate the user-friendly interface of Landbot, enabling quick and easy chatbot creation without coding knowledge.
Cons
  • Users find the lack of a dedicated mobile app a significant drawback, impacting convenience and functionality for educators.
  • Users find limited features in Landbot's inbox, affecting conversation organization and customization options.
  • Users find Landbot to be expensive, especially for simple surveys where advanced tools aren't needed.
  • Users find the layout issues in Landbot to be frustrating, especially when editing feature-heavy bots.
  • Users find the poor design of Landbot's UI frustrating, especially with slow performance and a cluttered interface.

What Are Recent G2 Reviews of Landbot?

What Are G2 Users Discussing About Landbot?

Voiceflow

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

Average Rating: 4.5/5.0

Total Reviews: 115

How Do G2 Users Rate Voiceflow?

  • Understanding: 8.6/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 9.2/10)
  • Reliability: 8.5/10 (Category avg: 8.8/10)
  • Error Learning: 7.4/10 (Category avg: 8.2/10)

Who Is the Company Behind Voiceflow?

  • Seller: Voiceflow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    92 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 15% Medium

What Do G2 Reviewers Say About Voiceflow?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive no-code building of Voiceflow, making it accessible and user-friendly for all skill levels.
  • Users appreciate the no-code building and intuitive features of Voiceflow, making chatbot creation accessible for everyone.
  • Users love the easy integrations in Voiceflow, making it simple to connect apps and enhance their projects.
  • Users appreciate the exceptional customer support of Voiceflow, highlighting helpful staff and an engaging community for assistance.
  • Users commend the easy-to-use integrations of Voiceflow, enabling seamless app connections and enhancing user experience.
Cons
  • Users find that Voiceflow lacks necessary features, like dark mode and improved tools for voice transcribing.
  • Users face usage limitations with Voiceflow, including restricted integrations and reliance on built-in AI credits.
  • Users find integration issues challenging, wishing for clearer guidance and more accessible options during setup.
  • Users note the limited features of Voiceflow, desiring better integrations and more guidance during setup.
  • Users find the complexity and steep learning curve of Voiceflow challenging, especially for more advanced functionalities.

What Are Recent G2 Reviews of Voiceflow?

What Are G2 Users Discussing About Voiceflow?

WotNot

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Average Rating: 4.6/5.0

Total Reviews: 101

How Do G2 Users Rate WotNot?

  • Understanding: 8.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.2/10 (Category avg: 9.2/10)
  • Reliability: 6.7/10 (Category avg: 8.8/10)

Who Is the Company Behind WotNot?

  • Seller: WotNot
  • Year Founded: 2018
  • HQ Location: Ahmedabad, Gujarat
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 65% Small, 29% Medium

What Do G2 Reviewers Say About WotNot?

AI-generated summary from verified user reviews

Pros
  • Users find WotNot's ease of use exceptional, making chatbot creation effortless even for beginners.
  • Users commend WotNot for its exceptional customer support, highlighting quick responses and helpful assistance throughout their experience.
  • Users love the helpful customer support from WotNot, ensuring a smooth and efficient chatbot integration experience.
  • Users commend WotNot for its seamless integrations, enhancing functionality with diverse tools and exceptional support.
  • Users love the ease of use and seamless integration of WotNot, making chatbot deployment effortless and efficient.
Cons
  • Users find integration issues frustrating, noting challenges when connecting WotNot with other platforms and tools.
  • Users see a lack of integrations as a challenge, affecting the ease of connecting with various platforms.
  • Users express concern over limited features, citing issues with integration, functionality, and documentation that hinder usability.
  • Users note several missing features in WotNot, impacting functionality and requiring developer input for advanced customizations.
  • Users face chatbot issues like integration delays and bugs, impacting overall performance and usability.

What Are Recent G2 Reviews of WotNot?

What Are G2 Users Discussing About WotNot?

TESS AI

Tess AI is the Agentic AI platform for the future of work. Create AI agents that collaborate, communicate, and drive productivity across your organization - integrated with over 150 AI Models

Average Rating: 4.7/5.0

Total Reviews: 387

How Do G2 Users Rate TESS AI?

  • Understanding: 8.8/10 (Category avg: 8.9/10)
  • Ease of Use: 8.9/10 (Category avg: 9.2/10)
  • Reliability: 8.7/10 (Category avg: 8.8/10)
  • Error Learning: 8.1/10 (Category avg: 8.2/10)

Who Is the Company Behind TESS AI?

Who Uses This Product?

  • Who Uses This: CEO, Proprietário
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 88% Small, 8% Medium

What Do G2 Reviewers Say About TESS AI?

AI-generated summary from verified user reviews

Pros
  • Users value the integration of multiple AI agents in TESS AI, enhancing problem-solving and conversational depth.
  • Users appreciate the ease of use of TESS AI, allowing effortless access to tools and integrations.
  • Users find TESS AI's integrated ecosystem of AIs remarkable, enabling quick and efficient task completion.
  • Users value the intuitive AI agent capabilities and the diverse, integrated options TESS AI offers for efficiency.
  • Users appreciate the integration of multiple AI agents in TESS AI, enhancing deep conversations and problem-solving capabilities.
Cons
  • Users find the credit issues complex and unclear, leading to unexpected costs and lack of transparency.
  • Users are frustrated by the unclear credit system, which leads to unexpected costs and low initial allowances.
  • Users point out the lack of integration and transparency in TESS AI, hindering effective creative workflow and resource management.
  • Users find the credit system unclear, leading to unexpected costs and a lack of expense transparency.
  • Users find the limited credits system unclear and insufficient for heavy usage, leading to unexpected costs.

What Are Recent G2 Reviews of TESS AI?

What Are G2 Users Discussing About TESS AI?

Kapture CX

Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers businesses to adapt to the evolving expectations of their customers, transforming standard interactions into exceptional experiences. By leveraging advanced technology and a customer-centric approach, Kapture ensures that every engagement is personalized and relevant, addressing the unique needs of each individual. Targeted primarily at businesses in sectors such as retail, banking, financial services and insurance (BFSI), travel, and consumer durables, Kapture serves over 1,000 organizations across 16 countries. This diverse clientele benefits from Kapture's ability to streamline customer interactions across various channels, including social media, email, chat, and voice. The platform is particularly valuable for companies aiming to enhance their customer service capabilities, improve satisfaction rates, and foster lasting relationships with their customers. Kapture's key features include intelligent routing, real-time analytics, and a unified dashboard that provides a comprehensive view of customer interactions. The intelligent routing system ensures that inquiries are directed to the most suitable agents based on their expertise, leading to quicker and more effective resolutions. Real-time analytics empower businesses to monitor performance metrics, identify trends, and make data-driven decisions to enhance service quality. The unified dashboard consolidates information from multiple channels, enabling support teams to respond promptly and effectively to customer needs. Utilizing Kapture offers benefits that extend beyond improved customer satisfaction. By providing tailored experiences and leveraging AI-driven insights, businesses can increase operational efficiency and reduce response times. Kapture's focus on context and intelligence in every resolution helps organizations not only meet but exceed customer expectations. This capability is particularly crucial in competitive markets where customer loyalty is paramount. Kapture distinguishes itself in the customer experience management category by combining advanced technology with a deep understanding of customer needs. Its omnichannel approach ensures that businesses can engage with their customers seamlessly, regardless of the platform, while its generative AI capabilities facilitate continuous improvement in service delivery. This makes Kapture an essential tool for organizations looking to elevate their customer support and create meaningful, lasting connections with their clientele.

Average Rating: 4.5/5.0

Total Reviews: 334

How Do G2 Users Rate Kapture CX?

  • Understanding: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 9.2/10)
  • Reliability: 9.0/10 (Category avg: 8.8/10)
  • Error Learning: 8.9/10 (Category avg: 8.2/10)

Who Is the Company Behind Kapture CX?

Who Uses This Product?

  • Who Uses This: Team Leader, Assistant Manager
  • Top Industries: Consumer Services, Pharmaceuticals
  • Company Size: 59% Medium, 30% Small

What Do G2 Reviewers Say About Kapture CX?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Kapture CX, appreciating its user-friendly interface and smooth implementation.
  • Users value the customizable features of Kapture CX, enhancing efficiency and ensuring a seamless transition.
  • Users appreciate the automated report support provided by Kapture CX, enhancing efficiency and issue resolution.
  • Users appreciate the user-friendly interface of Kapture CX, making navigation and ticket creation effortless.
  • Users experience enhanced efficiency with Kapture CX, benefiting from swift ticket resolutions and seamless software integrations.
Cons
  • Users experience slow performance with Kapture CX, noting latency and lagging issues that hinder usability.
  • Users experience slow loading, facing latency issues that disrupt their overall experience with Kapture CX.
  • Users experience slow speed with Kapture CX, facing latency issues that hinder performance and efficiency.
  • Users experience latency issues and occasional lag, which impact the speed and efficiency of Kapture CX.
  • Users find the platform complex for new users, indicating a need for a simplified interface and improved functionality.

What Are Recent G2 Reviews of Kapture CX?

What Are G2 Users Discussing About Kapture CX?

Myna

Myna is the AI customer engagement platform for businesses that live on conversations. Build AI agents that can do anything your business needs in a conversation. Give an agent the tools, connected apps, API calls and custom JavaScript, and it takes real action: it answers questions, books and reschedules, takes payments, updates records, opens tickets, runs campaigns, follows up, and hands off to a person when it matters. Agents work on every channel your customers use: SMS, phone, webchat, email, WhatsApp, Instagram, Facebook Messenger, Telegram and more, all on the same agent. ##The current state of AI agents AI agents are in demand, but there's a clear production gap: 91% of service leaders are under pressure to implement AI (Gartner, 2026). 42% of companies adopting AI agents are still testing a few or running early deployments (Deloitte, 2026). 74% have rolled back or shut down a live customer-communications AI agent (Sinch, 2026). Myna is built to close that gap. ##The Myna Agent Runtime Every Myna agent runs on a production agent harness. A reply isn't one model improvising. Each message passes through fixed stages: Pre-gates: duplicates, opt-outs, human takeover, channel compliance, message caps and business hours are checked in code before any model runs. Planner: works out what the customer needs and calls any tool the agent has, by name, for a bounded number of steps. Composer: a single stage writes the reply from confirmed tool evidence only, in the agent's persona. Post-gates: deterministic checks validate every claim in the reply against tool evidence before anything is sent. A failed action can never come out as "done." The result is agents that can take on any task and stay accurate while doing it, without anyone writing or maintaining prompts. Built to run at scale 100M+ AI operations processed 99%+ delivery rate 80%+ AI resolution rate Under 2s average response latency 99.9% platform uptime The platform /Workflow Studio: build any multi-step agent workflow on a visual canvas with agent nodes, conditions, connected apps, custom JavaScript and API calls. Test it in the Playground, then publish to any channel. /Engines: ready-made agent templates for scheduling, customer support, feedback, payments and checkout, plus templates shared by the community. /Memory Hub: knowledge bases built from websites, documents, tables and text, indexed for accurate retrieval, with usage analytics. /Personas: give each agent a backstory, six personality traits and a writing style. Or let the Emulator learn a voice from real messages your team has sent. /Conversational scheduling: agents check availability across multiple calendars, then book, move and confirm appointments inside the conversation, with no booking links. /Contact data and summaries: agents write what they learn into custom contact fields. When a conversation closes, the agent writes a summary, an engagement assessment and recommended next steps. /Radar: describe your ideal B2B prospect, enrich verified work emails and phone numbers, and hand qualified leads straight to an agent. /Built-in deliverability: telephony, A2P 10DLC registration, compliance for each channel, number warm-up and sending limits, with no third-party setup. /Analytics: real-time reporting on appointments, support tickets, CSAT and reputation. /Integrations: runs alongside HighLevel, Shopify and Zendesk, and connects to any other system through API calls. /Myna for Agencies: white-label Myna on your own domain, run unlimited client workspaces, set usage limits and rebill usage through Stripe. Used across home services, health and wellness, retail and e-commerce, salons and spas, restaurants, financial services, and by the agencies that serve them. Pricing: Starter is free and comes with $10 in credits, no credit card required. Pro is $99/month, Agency is $199/month, and Enterprise is custom, including HIPAA compliance. Usage is paid with credits at cost.

Average Rating: 5.0/5.0

Total Reviews: 45

How Do G2 Users Rate Myna?

  • Understanding: 9.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)
  • Reliability: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Myna?

  • Seller: Myna
  • Year Founded: 2024
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 43% Small, 34% Medium

What Are Recent G2 Reviews of Myna?

Parallel Task API

The Parallel Task API, developed by Parallel Web Systems, is a sophisticated solution designed to automate complex web research and reasoning tasks. By harnessing advanced AI and real-time web data, it enables enterprises to build AI-native applications, generate custom datasets, and replace manual workflows with efficient, scalable automation. Users can define the specific information they require, and the API's intelligent querying system retrieves structured, precise web intelligence, transforming web data into actionable insights. Key Features and Functionality: - Declarative Querying: Users specify the desired data, and the API autonomously locates and organizes accurate web intelligence. - Automation of Complex Tasks: Streamlines processes such as market research, compliance monitoring, CRM updates, and competitive intelligence by automating intricate web research tasks. - Structured Outputs: Delivers high-quality, structured web data optimized for accuracy and relevance. - Scalability: Designed to handle tasks of varying complexity, from simple data enrichment to extensive web research projects. - Transparent Pricing: Offers a clear, usage-based pricing model, charging a flat rate per query, ensuring consistent value across different research tasks. Primary Value and User Solutions: The Parallel Task API addresses the challenge of efficiently extracting and utilizing web data for business intelligence. By automating the retrieval and structuring of web information, it empowers businesses to: - Enhance Decision-Making: Access to accurate, real-time web data supports informed strategic decisions. - Save Time and Resources: Reduces the need for manual research, allowing teams to focus on higher-value activities. - Drive Innovation: Facilitates the development of AI-driven applications and workflows, accelerating innovation within the organization. In summary, the Parallel Task API offers a powerful tool for enterprises seeking to leverage web data through automation, providing structured insights that drive smarter decisions and operational efficiency.

Average Rating: 4.4/5.0

Total Reviews: 37

How Do G2 Users Rate Parallel Task API?

  • Understanding: 8.9/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 9.2/10)
  • Reliability: 7.9/10 (Category avg: 8.8/10)
  • Error Learning: 7.5/10 (Category avg: 8.2/10)

Who Is the Company Behind Parallel Task API?

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 53% Small, 32% Medium

What Are Recent G2 Reviews of Parallel Task API?

Whatsapp Business API

The WhatsApp Business API is a robust solution designed for medium to large enterprises seeking to integrate WhatsApp messaging into their customer communication strategies. This API enables businesses to automate interactions, manage high volumes of messages, and provide timely, personalized support to customers worldwide. Key Features and Functionality: - Automated Messaging: Implement AI-driven chatbots to handle common inquiries, send instant replies, and provide 24/7 customer support, ensuring prompt responses and improved customer satisfaction. - Multimedia Support: Send images, videos, documents, and audio files to enrich customer interactions and convey information effectively. - Interactive Elements: Utilize quick reply buttons and list messages to guide users through options, facilitating smoother decision-making processes. - Integration Capabilities: Seamlessly connect with existing CRM systems, helpdesks, and e-commerce platforms to unify customer data and automate workflows, enhancing operational efficiency. - Shared Inbox: Allow multiple agents to manage customer conversations collaboratively, reducing response times and preventing duplicate replies. - Analytics and Reporting: Access detailed metrics on message delivery, open rates, and customer engagement to assess performance and refine communication strategies. Primary Value and Solutions Provided: The WhatsApp Business API addresses the need for scalable, efficient, and secure customer communication channels. By leveraging this API, businesses can: - Enhance Customer Engagement: Meet customers on a platform they already use, fostering more accessible and convenient interactions. - Improve Response Times: Automate routine communications, allowing human agents to focus on complex issues, thereby reducing wait times and increasing customer satisfaction. - Scale Operations: Manage large volumes of messages without compromising quality, supporting business growth and expansion. - Ensure Compliance and Security: Maintain data privacy and adhere to regulations by utilizing a platform designed with security in mind. In summary, the WhatsApp Business API empowers businesses to build stronger relationships with their customers through efficient, personalized, and scalable messaging solutions.

Average Rating: 4.5/5.0

Total Reviews: 12

How Do G2 Users Rate Whatsapp Business API?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Reliability: 9.3/10 (Category avg: 8.8/10)
  • Error Learning: 10.0/10 (Category avg: 8.2/10)

Who Is the Company Behind Whatsapp Business API?

Who Uses This Product?

  • Company Size: 46% Small, 38% Medium

What Are Recent G2 Reviews of Whatsapp Business API?

Juma

Juma is a marketing superagent that plans, executes, and delivers marketing work - so your team can focus on taste, judgment, and strategy. At the core of Juma is Flows: 700+ pre-built, AI-powered marketing workflows that connect your tools, run the process, and deliver a finished asset - not a chat response. From Google Ads audits to competitor analysis, SEO gap reports to campaign briefs, Flows execute the repeatable work end-to-end. Juma pulls live data directly from Google Ads, Meta Ads, GA4, HubSpot, Ahrefs, and more - no manual exports, no copy-pasting. Outputs arrive formatted as PDFs, slide decks, spreadsheets, carousels, or landing pages, ready to review and ship. The result: marketing teams move faster, with higher consistency, without burning people on machine work. Trusted by Salesforce, Maersk, Charles Schwab, EY, Yale, and Johns Hopkins University. SOC 2, ISO 27001, HIPAA, and GDPR compliant.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate Juma?

  • Understanding: 9.2/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 9.2/10)
  • Reliability: 9.6/10 (Category avg: 8.8/10)
  • Error Learning: 9.0/10 (Category avg: 8.2/10)

Who Is the Company Behind Juma?

  • Seller: Juma
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 78% Small, 19% Medium

What Do G2 Reviewers Say About Juma?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Juma, which enhances productivity and facilitates seamless collaboration.
  • Users find Juma's interface to be simple and user-friendly, enabling quick onboarding and efficient collaboration.
  • Users appreciate the helpful training and support from Juma, enhancing teamwork and productivity across tasks.
  • Users value the seamless team collaboration of Juma, enhancing communication and workflow efficiency significantly.
  • Users find Juma to be a real time-saver, streamlining tasks and enhancing collaboration effortlessly.
Cons
  • Users experience a slight learning curve when mastering Juma's features and optimizing their workflows effectively.
  • Users note the limited resolution options in image generation, wishing for improved features and integrations.
  • Users note the AI's limitations, with occasional misinterpretations and inaccuracies affecting usability and reliability.
  • Users find a lack of features in Juma, particularly in image resolution options and update frequency.
  • Users note a limited selection of templates that doesn't fully cater to solo professionals or diverse roles.

What Are Recent G2 Reviews of Juma?

eesel AI

An agent, copilot, or chat bot that can be integrated into many platforms to provide easy and instant answers to any questions. Trusted by over 2000 companies big and small. With a 1-click set up, train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. Let eesel automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Automatically draft responses for your support team - or even fully take care of Tier 1 tickets. It seamlessly integrates with Intercom, Zendesk or any other help desk. Share eesel with a link, or embed it on your website so customers can chat with it directly. You have full control over branding and appearance.

Average Rating: 4.6/5.0

Total Reviews: 20

How Do G2 Users Rate eesel AI?

  • Understanding: 9.3/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 9.2/10)
  • Reliability: 8.5/10 (Category avg: 8.8/10)
  • Error Learning: 7.2/10 (Category avg: 8.2/10)

Who Is the Company Behind eesel AI?

Who Uses This Product?

  • Company Size: 95% Small

What Do G2 Reviewers Say About eesel AI?

AI-generated summary from verified user reviews

Pros
  • Users find eesel AI to be intuitive and easy to use, with minimal learning curve and efficient document organization.
  • Users value the easy integrations with tools like Freshdesk and Shopify, enhancing company procedures and support efficiency.
  • Users highlight the intuitive interface of eesel AI, making it accessible even for beginners with minimal learning needed.
  • Users commend the responsive customer support of eesel AI, enhancing their experience with timely and effective assistance.
  • Users highlight the easy setup of Eesel AI, allowing quick integration and immediate usability for testing its features.
Cons
  • Users find the price to be high, impacting their willingness to adopt eesel AI despite its benefits.
  • Users find the product expensive, which may deter potential buyers seeking more affordable options.
  • Users note the need for limited language support, expressing a desire for better localization options like German.
  • Users report poor customer support, noting delays of several business days in receiving answers to their inquiries.
  • Users face usage limitations with eesel AI, requiring frequent toggling between applications to manage their workflow.

What Are Recent G2 Reviews of eesel AI?

Zowie

Zowie is an AI agent platform for enterprise customer service, built for companies where getting customer-facing AI wrong is not an option. The platform handles more than 100 million customer conversations a year for companies in logistics, banking, fintech, healthcare, e-commerce, insurance and debt collection, among others, including InPost, Decathlon, MediaMarkt, Allianz, Payoneer, AirHelp, Booksy and Avon. Its AI agents hold conversations with customers over chat, email, phone and social media using large language models, and carry out the business operation behind each request, from opening a parcel locker through issuing a refund to logging a ticket on a helpline. They follow the business rules each company sets, so the outcome of every operation is predictable. What makes Zowie different - Accuracy where a mistake costs money. Refunds, claims, payments and identity checks end the way the company's policy says, every time, so customers get consistent decisions and the company keeps full control over every outcome. The reason: Zowie's Decision Engine runs these operations separately from the language model. The model understands the customer and writes the reply; the company's rules decide the outcome, and the same case always gets the same result. - Resolution on the phone, not just in chat. Calls are resolved end to end, from identity check to completed operation, without a human, which takes load off the most expensive channel. Zowie's voice agent already answers InPost's customer hotline in Poland, the United Kingdom and France, one of the largest voice AI deployments in Europe. - Value in weeks, not quarters. A regulated insurer went from kickoff to a live agent in front of customers in six weeks. Customer service teams build and change agents themselves in Agent Studio, and Zowie connects to the systems the company already runs, so no replatforming has to come first. - AI that risk and quality teams can sign off. Every decision can be explained after the fact: Traces records the reasoning and data behind it, Supervisor scores every conversation against the company's standards, and Tester checks each change before it reaches customers. Any conversation can be handed to a person with its full context. - An investment that outlasts today's models. Companies can switch language models or voice providers without rebuilding their agents, and run agents built in-house or by other vendors on the same platform, with the same monitoring and audit trail. What the platform includes - Agent Studio: Flows for processes that must run exactly as designed, Playbooks for conversations that need judgment, and Knowledge for answers grounded in the company's own documentation. Customer service teams work visually; developers connect APIs. - Orchestrator: routes every conversation to the right agent and delivers the answer on phone, web and in-app chat, email, WhatsApp, Messenger, Instagram, or Hello, a conversational interface for websites and apps. - Inbox: the helpdesk where human agents pick up the conversations the AI agent hands over. Works with your stack Zowie connects to CRM, order management and payment systems, contact center platforms such as Genesys, Talkdesk and Amazon Connect, and helpdesks such as Zendesk and Salesforce. It runs as cloud SaaS, in a private cloud or on-premise.

Average Rating: 4.7/5.0

Total Reviews: 70

How Do G2 Users Rate Zowie?

  • Ease of Use: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Zowie?

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 48% Small, 40% Medium

What Do G2 Reviewers Say About Zowie?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient automation in Zowie, praising its fast implementation and tailored solutions for e-commerce.
  • Users find Zowie's platform intuitive and easy-to-use, enhancing their efficiency with quick implementation and tailored support.
  • Users value the efficient and fast implementation of Zowie, with a professional team addressing all their needs.
  • Users appreciate Zowie's efficient automation, which simplifies customer inquiries and enhances overall response speed.
  • Users appreciate the messaging automation of Zowie, enhancing support efficiency and improving customer satisfaction significantly.
Cons
  • Users highlight the limited features of Zowie, especially regarding reporting and integration with other tools.
  • Users note the missing features in Zowie, especially in reporting, BI integration, and chatbot management across markets.
  • Users note a limited customization option in Zowie, hindering flexibility for small startups looking for tailored solutions.
  • Users find the UI complexity of Zowie can become messy with more intricate workflows, leading to a less smooth experience.
  • Users report bugs and technical errors, leading to delays in resolution that frustrate the overall experience.

What Are Recent G2 Reviews of Zowie?

What Are G2 Users Discussing About Zowie?

Chatboq

Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time using live agents, AI chatbots, and CRM-integrated automation for smarter, faster, and more personalized customer interactions.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate Chatboq?

  • Understanding: 10.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.6/10 (Category avg: 9.2/10)
  • Reliability: 8.9/10 (Category avg: 8.8/10)
  • Error Learning: 9.2/10 (Category avg: 8.2/10)

Who Is the Company Behind Chatboq?

  • Seller: Chatboq
  • HQ Location: 1007 LOWER DELTA ROAD, TERESA VILLE, SINGAPORE
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Company Size: 54% Small, 46% Medium

What Are Recent G2 Reviews of Chatboq?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026