our Wati is set up on 4 websites, but we receive the chat at one place and it becomes difficult for us to identify from which website we receive the chats so that we can segregate the chats accordingly
I've talked to engineers at Twilio off line at events and they tell me the only way to get deliverability rates like community is to pay the kind of money they pay. Stacked against the start up (self funded) and it is what it is.... Can anyone tell me and show me differently?
Recently we had a very bad experience with team Karix so we immediately had to move over to another customer-centric vendor without a second thought on mind.
Have you ever had such experience with Karix as well?
We send out some sms to users in Ethiopia and i was wondering if anybody else has had deliverability issues and if it's an issue on the plivo side or local carrier?
Sometimes I need to use the phone number for the Google services such as Gmail Suite, etc. However, I cannot get SMS notifications from them or somehow don't understand how to configure.
Right now if I want to be able to make outbound calls I have to do an LOA and transfer them to my VOIP provider but they have some limitations that I would prefer to just be able to do outbound with the PLIVO numbers.
I frequently get systems that verify users (air bnb being an current example) refusing to allow me to use services because my number cannot be verified. I have a Voip number and its been on my phone provider 7 years and Zipwhip for 3. Surely by this time a process that allows the genuine owner... Read more
I feel that all the new role outs have to do with relate, sites and all mail. I feel that Hearsay might be straying away from its bread and butter of social and I'd liked to see what type of advancements are planned for that service.
Hello Plivo Support Team,
You recently helped us get our "Short Code" SMS (for 2-Step Auth confirmation codes via SMS / OTP), and you told us what to configure, what script to write, and where, in order to fix this issue and make it happen.
I'm sure it'd be wise to write down and publish a... Read more
I have templates at this time that I use very often, daily, sometimes multiple times a day. I would like to update current templates. As prices change and policies change it would be helpful. I know this is as simple as copy & past but sometimes things change from day to day and even hour to... Read more
We have many people in the office communicating on Podium; is there a way I can set up a way for when someone messages me back it goes into a certain area or inbox that will notify me?
I have Podium and the notifications don't go away when I click on a message when someone else is responding to the customer. Is there an app for Podium instead of having to use the webpage?
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