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In addition to the responsiveness, professionalism, and speed of their customer care, my team and I are enamored by the flexibility of Stackby. We have various stakeholders that need different permissions and views. The ability to have one central database/portal - from input to multiple views, to project management and task tracking, and team communication, to private vs. public, to protected vs. editable, is exactly what we've been needing for 20+ years! We used to use one google spreadsheet per client, plus a basecamp project, plus Slack, plus our CRM notifications/tasks and calendar, AND other project management tools. Now we ONLY use Stackby for all those activities! Wow! Review collected by and hosted on G2.com.
Let me answer this by first saying – that the customer care team is attentive, and tech support is fast, which is huge! But we know this because we've had to contact tech support. At the time of this review, Stackby is still a start-up in growth mode. Eventually, because of the management team's responsiveness and commitment, I believe we will interact less and less with tech support. Review collected by and hosted on G2.com.
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