Learning Pool - Platform Reviews & Product Details

Their Customer support team is fantastic. If we have a problem with Adapt or our LMS, we can call and receive instant support to resolve any issues or questions we may have. We've got a good relationship with our account manager Martine and previous AM Brian. We have worked closely with Maeve (huge shout out) to really take our current LMS to the next level, improving our UX for our leaners and reporting functionality for our senior leaders. Review collected by and hosted on G2.com.

I can't say there is anything that we dislike about Learning Pool. Previously, we didn't have much in the way of communications from our account manager, but this relationship has been hugely improved with new account managers and we get regular updates, catch ups and site audits to ensure we're getting the most from our platform and the LP offering. Review collected by and hosted on G2.com.

The customisations that are possible and the theming and branding capabilities work very well for us. We have complete control over who sees what and this is incredibly important. Learning Pool's customer support helps take away the common "password reset" types of queries from us, and we find that our learners keep coming back to the platform. The LMS is capable of being very easy to use, as long as you put the time in to set it up properly. Review collected by and hosted on G2.com.

Being built on Moodle and Totara, the experience feels a little dated, and the user experience suffers sometimes as a result. You often have to work very very hard from an administrative/design perspective to achieve what you want. It also doesn't integrate very well with our other systems, and we found the implementation process to be a bit rocky, where we were promised things during the sales process that it then turned out the LMS couldn't do. Review collected by and hosted on G2.com.

Learning Pool provides a wealth of tools to really bring your learning vision to life, supported by a team that really cares about the product and your experience with it. The system is simple and elegant and easy to get started with, whilst giving you some very complex tools so that you can continue to delve deeper and increase results over time. Review collected by and hosted on G2.com.

The tools themselves are fantastic individually but sometimes they feel a little separate and not like a cohesive set. Having a Learning Pool launcher for clients where you click on one site and can see all the tools you have purchased together in one space would serve as a reminder of everything you have at your disposal and it would feel less like you are moving from site to site independently to achieve the final result. Review collected by and hosted on G2.com.

I have used Stream extensively since it was first developed and have introduced it to my current organisation. It has help[ed us to create award winning blended learning offerings to our clients that consistently get incredibly high satisfaction ratings from our participants. It is easy to use and incredibly flexible allowing us to adapt and evolve our online learning elements. Having reviewed many other providers the key difference is the interactivity between the participants on the course, creating social learning.

The social learning element makes the online more akin to a classroom environment which increases the stickiness of the learning, and therefore the effectiveness of the programme. Review collected by and hosted on G2.com.

There is little to dislike although I would love to see some enhanced reporting functionality particularly when using child organisations Review collected by and hosted on G2.com.

I love the Learning Pool - Platform for its ease of use and the capability to curate all types of learning resources in a course, which goes beyond just SCORM packages. The platform's integration with other Learning Pool products like the Learning Record Store, Automation, Events Management, and Analytics is remarkable. I appreciate its ability to deliver single multilingual courses in 22 languages, catering to colleagues and customers globally. The Automation feature stands out by simplifying communication across these languages using a single workflow. Additionally, the transition from HT2Labs to Learning Pool has been smooth, offering more features while maintaining familiar contacts. The platform's easy setup and robust support in the initial stages were crucial for my training team, which was more accustomed to traditional training methods, to adapt quickly to the new digital training environment. Overall, the platform effectively supports sales development for our Sales Academies, both internal and external. Review collected by and hosted on G2.com.

I have been working with Learning Pool - Platform for some time and the only problems I encounter are occasional system bugs, usually linked to new updates or advanced features. Review collected by and hosted on G2.com.

1- Customer support. This is a crucial reason why we remain with LP over other LMS providers. The customer support team for technical issues are incredibly responsive, often response received within the same day. They assist with technical issues and difficulties promptly and are knowledgeable. Umar and Aasum are also fab, understanding our requirements, what we need and organisational position. Quarterly reviews are very much appreciated as well as newsletters.

2- The course catalogue is comprehensive and meets regulatory and compliance needs

3- Easy to add courses to the LMS, and also customise / tailor own Review collected by and hosted on G2.com.

the UI of the platform isnt great, could do with more customisability, as currently restricted in what we can design. We are however exploring LXP which is a significant step change and overcomes this challenge, though I do still think LP should invest in the LMS too.

The Totara system does not allow certification refresher to change - effects only applied going forward rathe retrospective necessitating RPL and recreating certificate Review collected by and hosted on G2.com.

Whe I started in Oxygen, I had 6 months to find and launch a learning platform. Learning pool was the only option for us. The implementation was quick, the team were excellent on the project side. The integration into our business was seamless and its now a huge part of our everyday organisation.

I love the team at learning pool - they are all supportive and helped us achieve the goal of launching our training platform quickly, efficiently and successfully. The software is both efficient and easy to use for users and learners. Review collected by and hosted on G2.com.

The reporting is trickier than it should be. Review collected by and hosted on G2.com.

We’ve now upgraded to their LXP, and it’s taken our learning experience to the next level. The platform feels personal and purposeful, giving us tools to tailor learning, track skills, and connect it directly to our business goals. The Skills Builder and analytics features have been game changers, helping us identify needs in real time and measure real impact.Their team continues to be responsive, flexible, and genuinely committed to our success. Learning Pool doesn’t just provide a platform, they partner with us to help our people be performance-ready, now and in the future. Review collected by and hosted on G2.com.

Honestly, there’s nothing I’d flag as an issue. The platform is a dream to work with, reliable, intuitive, and meets our needs. The team are attentive and always provide practical, well-thought-out solutions. Review collected by and hosted on G2.com.

The support portal and the learning academy are some of the standout features. It’s responsive, well-organized, and the team behind it is knowledgeable and quick to assist. This has made troubleshooting and learning about new features much easier. The overall platform is intuitive and easy to navigate, which is essential for both administrators and learners. The clean interface and logical layout reduce the learning curve significantly. We use the LMS daily for onboarding, compliance training, and professional development. It integrates well into our workflows and has become a central part of our HR operations. Review collected by and hosted on G2.com.

While the platform is modern, it lacks deeper AI integration. Features like personalized learning paths or automated content recommendations would be a valuable addition. Also, integration with tools like Outlook Calendar would greatly improve scheduling and learner engagement. Seamless syncing of training sessions with calendar invites is something we’d love to see. The reporting tools, while functional, are quite basic. More advanced analytics, and export options would help us better track progress and impact. Review collected by and hosted on G2.com.

The more I get used to using it and learn how to modify it, I am finding I can do most of the things I want and the functionality is there to be able to make it relatively easy for end users to interact with the system. Review collected by and hosted on G2.com.

It's just complicated. There is usually a way of doing what I want, but it can be complicated to get it done, or there is a work around, but it's not obvious. Sometimes I have ended up editing HTML to get things as needed, rather than it being out of the box functionality. Review collected by and hosted on G2.com.