---
title: Humanly Reviews
meta_title: 'Humanly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 129 reviews by the users' company size, role or industry
  to find out how Humanly works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 129
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Recruiting
  url: https://www.g2.com/categories/recruiting
---

# Humanly Reviews
**Vendor:** Humanly.io  
**Category:** [Recruiting Automation Software](https://www.g2.com/categories/recruiting-automation)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 129
## About Humanly
Humanly is the AI hiring platform for hourly, frontline, and high-volume recruiting teams. Most frontline hiring teams don&#39;t struggle with a lack of applicants — they struggle with speed, staffing continuity, and keeping qualified candidates engaged long enough to hire them. Humanly solves that by automating candidate engagement, screening, scheduling, and interviewing across chat, phone, and video — so a candidate who applies at 9pm is on your calendar by morning. The platform combines an AI Recruiter, AI Interviewer, Talent CRM, and ATS into a single connected hiring system designed to keep a continuous flow of ready-to-work candidates moving through the funnel. Recruiting teams can engage every applicant, conduct structured interviews at scale, and reduce manual work while maintaining fast, consistent hiring operations. Humanly engages more than 250,000 candidates each month and has conducted over five million interviews. Customers report up to 8× faster time-to-hire, 20+ hours saved per recruiter each week, and candidate experience scores averaging 4.8 out of 5. How it helps: -Save time: Automate outreach, screening, and scheduling so recruiters focus on evaluation, not admin. -Hire faster: Move qualified candidates to interviews and events automatically. -Be consistent &amp; fair: Use structured, role-specific interviews with objective scoring. -Delight candidates: 24/7, branded experiences with clear, timely communication. -See what&#39;s working: Centralized analytics for pipeline health, compliance, and planning. Key capabilities: -AI Candidate Engagement: Chat, SMS, voice, and video Q&amp;A that answers questions, shares job details, and captures candidate info. -AI Screening &amp; Interviewing: Structured chat, voice, phone, and video interviews with scoring that surfaces top talent in minutes. -Automated Scheduling: Coordinates calendars, time zones, and hiring events in one hub. T-alent CRM: Sourcing, rediscovery, SMS/email sequences, and re-engagement to grow pipelines. -Analytics &amp; Reporting: Track candidate interactions, recruiter activity, and AI insights in one place. Integrations: Humanly plugs into leading ATS systems to unify workflows, reduce silos, and keep recruiters and hiring managers on the same page. Who uses it: Mid-market and enterprise organizations in healthcare, hospitality, retail, logistics, and other industries with high-volume or distributed hiring needs. Responsible AI: Humanly is designed with fairness and transparency in mind and works with external experts to audit and mitigate bias. Humanly lets teams hire efficiently and fairly at scale by uniting conversational engagement, AI interviewers, Talent CRM, and ATS in a single platform.



## Humanly Pros & Cons
**What users like:**

- Users commend the **ease of use** of Humanly, appreciating its simplicity and seamless scheduling capabilities. (35 reviews)
- Users find the **customer support** at Humanly exceptional, with easy access to assistance and dedicated representatives. (30 reviews)
- Users value the **user-friendly interface** and exceptional support of Humanly, enhancing recruitment efficiency and experience. (24 reviews)
- Users appreciate the **time-saving benefits** of Humanly, allowing faster candidate processing and interview scheduling. (17 reviews)
- Users love the **effective communication features** of Humanly, enhancing candidate engagement and streamlining the recruitment process. (13 reviews)
- Efficiency (12 reviews)
- Time Saving (12 reviews)
- Automation (11 reviews)
- Customizability (11 reviews)
- Features (11 reviews)

**What users dislike:**

- Users find the **candidate management process slow and cumbersome** , causing frustration for both candidates and recruiters. (5 reviews)
- Users express disappointment with the **limited features** of Humanly, wishing for more customization and functionality options. (5 reviews)
- Users note the **missing features** in Humanly, including essential tools for reporting and user permissions. (5 reviews)
- Users experience occasional **software bugs** , including formatting and sound issues, impacting their overall satisfaction. (5 reviews)
- Users find **difficulty in understanding complex queries** and navigating the reporting features, complicating their overall experience. (4 reviews)
- Expensive (3 reviews)
- Poor Reporting (3 reviews)
- Users experience **clarity issues** with Humanly, particularly with formatting and understanding complex queries. (2 reviews)
- Cost (2 reviews)
- Editing Difficulties (2 reviews)

## Humanly Reviews
  ### 1. Improving Speed and Candidate Experience at Scale

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brad G. | Senior Director Talent Acquisition Strategy &amp; Candidate Experience, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Humanly?**

We use Humanly as part of our high-volume caregiver hiring model, and it has been a meaningful improvement to our front-end candidate experience and screening process.

The Humanly team has been responsive and collaborative as we’ve worked through more complex use cases. 

Overall, Humanly has been a strong partner in helping us modernize and scale our hiring process while keeping the candidate experience simple and accessible.

**What do you dislike about Humanly?**

Continued expansion of reporting capabilities would further enhance the experience and provide additional visibility into performance.

**What problems is Humanly solving and how is that benefiting you?**

The biggest value for us is speed and accessibility. Candidates are able to engage immediately, complete a quick pre-screen, and move forward without waiting on manual follow-up. That has helped reduce friction early in the process and improved our ability to connect with candidates at scale.

We’ve also been able to tailor workflows to support different hiring scenarios, including more targeted routing in dense markets. The flexibility of the platform has allowed us to adapt it to our operating model rather than forcing a one-size-fits-all approach.

  ### 2. Effortless Candidate Sourcing with Seamless Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Humanly?**

I use Humanly for sourcing candidates for companies I support, and I really appreciate its features. It auto populates and ranks talent that's a good match for the roles I need to fill. The categorization feature that ranks replies and helps me track who I've reached out to and who has responded is something I like a lot. The seamlessness of the software makes it easy to plug in for sourcing. Humanly categorizes naturally, letting me know who is interested, not interested, and who to follow up with later. It's a great system. The initial setup of Humanly was quite easy, and building sequences was straightforward. I'm very happy with the product.

**What do you dislike about Humanly?**

Sometimes profiles that I've already reached out to come up in a search -- I think marking them without having to see history would be helpful when sorting through outbound candidates I'm planning to target for headhunting

**What problems is Humanly solving and how is that benefiting you?**

Humanly auto populates and ranks talent, categorizing candidates by interest and follow-up priority. Its seamless integration and categorization feature make sourcing easy, keeping track of responses while saving time.

  ### 3. Easy to Use, Seamless Email/LinkedIn Integration, and A++++ Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elsa D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Humanly?**

We have loved this product from day 1. It's easy to use, very effective, and has changed our business quite a bit. We tap into top talent in a new way that others do not in an intelligent manner. We cannot recommend it enough. It integrates with our email and linkedin seamlessly and always does top performance of producing results. Great price, A++++ customer service (human, who answers within <30 min always).

**What do you dislike about Humanly?**

No complaints at all—we’ve been happy from start to finish, and it’s been that way for over four years now.

**What problems is Humanly solving and how is that benefiting you?**

Allows us to not rely exclusively on linkedin messages to tap into candidates we want to approach and reach in a unique manner.

  ### 4. Streamlined Recruitment with Exceptional UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex K. | Talent Acquisition Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Humanly?**

I like Humanly's UI, where the pages flow into each other nicely. The solutions it provides for flowing with existing processes ensure our HCM is the main source of truth, which is elegant. The navigation is easy, allowing me to seamlessly move from candidate review to email campaigns and switch between active and passive candidates, which really makes my life as a recruiter much easier. I also appreciate the Humanly team for being so attentive and walking through every step of the implementation process with us.

**What do you dislike about Humanly?**

For some roles that are more specific or niche, it can be tricky to find the right candidates. The keyword/filter approach works well enough, but, at times, it requires the recruiter to be experienced at creative/advanced boolean search techniques to get the candidates they're looking for. This is fine, but it could be improved through an NLP/GPT interface that makes the changes for the user.

**What problems is Humanly solving and how is that benefiting you?**

Humanly helps us review resumes without manually sifting through them, saving time. Its seamless flow between candidate review and email campaigns eases my recruiting tasks.

  ### 5. Streamlined Recruiting with Top-Tier Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Humanly?**

I use Humanly for AI-automated phone screens in our recruiting process, which provides AI-voiced phone screens for our candidates. The platform aggregates the recorded calls and scores each candidate according to customized topics and keywords, saving our managers a ton of time in the hiring process by removing the manual process of initial phone screens. I like the time-saving aspect the most. The team behind the platform is incredibly warm, helpful, responsive, and supportive, which has been consistent over the past two years. The initial setup of Humanly was very easy despite some integration roadblocks with Paycor, and their team was wonderful in leading the charge to get it done.

**What do you dislike about Humanly?**

Not a thing at the moment.

**What problems is Humanly solving and how is that benefiting you?**

I use Humanly for AI-automated phone screens, which saves our managers a ton of time by removing the manual process of initial phone screens and scores candidates based on customized topics.

  ### 6. Humanly Streamlines Screening and Scheduling, Keeping the Hiring Pipeline Moving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nolan H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Humanly?**

1. It takes the repetitive work off your plate
Scheduling, initial screening questions, follow-ups—those are the things that quietly eat hours. Humanly automates that front-end workflow so you can spend more time on actual candidate conversations and decision-making.

2. The candidate experience feels more modern (and less clunky)
Instead of long application forms or slow email chains, candidates get conversational interactions that feel faster and more responsive. That tends to improve completion rates and overall engagement.

3. You get better signal earlier
Because it structures and standardizes early-stage screening, you can compare candidates more consistently without manually digging through resumes or notes.

4. It keeps your pipeline moving without constant babysitting
No more chasing candidates to book time or respond—Humanly nudges, follows up, and keeps things progressing automatically.

5. It integrates into your workflow instead of replacing it
The best part is you don’t have to rebuild your process from scratch. It typically layers into your ATS and calendar tools, which makes adoption much easier.

6. It scales you without adding headcount
You can handle a much higher volume of candidates without sacrificing quality—especially helpful if you’re hiring across multiple roles or dealing with spikes.

**What do you dislike about Humanly?**

Filtering and managing candidates isn’t always intuitive - sorting through responses or narrowing down candidates can be clunky or less flexible than expected.

**What problems is Humanly solving and how is that benefiting you?**

1. It takes the repetitive work off your plate
Scheduling, initial screening questions, follow-ups—those are the things that quietly eat hours. Humanly automates that front-end workflow so you can spend more time on actual candidate conversations and decision-making.

2. The candidate experience feels more modern (and less clunky)
Instead of long application forms or slow email chains, candidates get conversational interactions that feel faster and more responsive. That tends to improve completion rates and overall engagement.

3. You get better signal earlier
Because it structures and standardizes early-stage screening, you can compare candidates more consistently without manually digging through resumes or notes.

4. It keeps your pipeline moving without constant babysitting
No more chasing candidates to book time or respond—Humanly nudges, follows up, and keeps things progressing automatically.

5. It integrates into your workflow instead of replacing it
The best part is you don’t have to rebuild your process from scratch. It typically layers into your ATS and calendar tools, which makes adoption much easier.

6. It scales you without adding headcount
You can handle a much higher volume of candidates without sacrificing quality—especially helpful if you’re hiring across multiple roles or dealing with spikes.

  ### 7. Customizable, Efficient Platform with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marinna L. | Recruiting Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Humanly?**

I really appreciate the customizability of Humanly, which allows us to create workflows where we can assign specific questions to specific types of roles and have those roles receive tailored questions. I also like the auto calendar booking feature. When candidates meet specific criteria in their answers, they can book directly into our calendar for a prescreening video call on Teams. This makes the process more efficient and streamlined. Additionally, the support from Humanly has been outstanding. Joe has been incredibly easy to work with—he is responsive, proactive, and genuinely invested in helping us maximize our use of the platform. He consistently brings forward thoughtful suggestions to improve our processes, which I really appreciate. Overall, it has been a very positive experience, and I look forward to continuing to build on this partnership.

**What do you dislike about Humanly?**

I don't think this is a Humanly issue, really. I think it's just the integration specifically with Dayforce, which is the platform that we use for our CRM. I do find some of the questions in the transcript are repetitive because of the ones that are hard-wired into Dayforce. But there's not really much Humanly can really do about that to control it.

**What problems is Humanly solving and how is that benefiting you?**

Humanly helps us gather basic candidate screening info like pay expectations and work eligibility. It's user-friendly and customizable, allowing role-specific workflows and improving candidate experience. The auto calendar booking for prescreening calls is also a huge time-saver.

  ### 8. Streamlined Interview Scheduling with Great Support but Needs More Automation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bethany  P. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Humanly?**

We use Humanly to book interviews for our entry-level sales positions, and it has really helped automate a lot of the process. We have texts and emails sent out with the Humanly link every twenty-four hours, which has saved us a lot of time on that end, instead of having to manually reach out to everyone. I think I particularly like the customer support. Joe has been fantastic, and the support throughout the whole process has been really great. The product overall is good even though there's definitely some areas for improvement.

**What do you dislike about Humanly?**

There's a gap in communication when scheduling interviews with Humanly. The candidate gets a calendar invite, but they don't receive full details via text in one message like who they're meeting with, the address, and the time. This affects our show rate and overall communication. Another issue is the AI aspect. Humanly markets itself as AI, but it feels more like just a form being filled out, without the AI functions expected. Implementing more AI features, like automation through the pipeline or an actual chatbot, could improve the service. Initially, setting it up was kind of chaotic, and we faced hurdles expected due to the perceived level of automation not meeting our expectations.

**What problems is Humanly solving and how is that benefiting you?**

Humanly automates our interview scheduling process for entry-level sales positions, reducing call time and recruiter expenses. It sends out texts and emails, saving us a lot of time.

  ### 9. Great Sourcing Results & high response rate!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan K. | Sr. Technical Talent Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Humanly?**

It’s easy to use and gets great results! I love that there is a chrome plug-in on top of LinkedIn, which makes it easy to add candidates to your pipeline and campaign, and manage the results from the campaign. The sourcing tool has also been extremely helpful identifying candidates that did not come up in my LinkedIn search.

**What do you dislike about Humanly?**

It would be great if you could also use it on Indeed.

**What problems is Humanly solving and how is that benefiting you?**

The response rate that I get from a campaign using Humanly has stronger results than using LinkedIn in mails. I typically  target technology professionals who are inundated by inmails on LinkedIn and they often ignore them. Humanly allows me to email them directly an LI in mail. Candidates often comment about the note generated from Humanly’s AI tool, stating they felt I read their profile because it is a personalized message.

  ### 10. Boosts Sourcing Efficiency, Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alexandra M. | Senior Technical Sourcer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Humanly?**

I like that Humanly has sourcing reps, which is really helpful when I need assistance with sourcing for a role. I can schedule time with one of their reps, and they provide tips and help with using their tool. It's always great to have another resource to see how they would approach sourcing for a role. It also aids me in learning about Humanly's sourcing tool better and understanding the features it offers, and helps with bouncing off sourcing ideas with another person. I find the initial setup to be easy and straightforward.

**What do you dislike about Humanly?**

Some of the challenges can be the reports that it generates. Sometimes they can be really slow and generating. And I've needed to get some help on that.

**What problems is Humanly solving and how is that benefiting you?**

I use Humanly for sourcing, email outreach, and understanding metrics. It offers sourcing features LinkedIn doesn't, like filtering for startup companies, improving my sourcing results.


## Humanly Discussions
  - [What is Qualifi used for?](https://www.g2.com/discussions/what-is-qualifi-used-for)

- [View Humanly pricing details and edition comparison](https://www.g2.com/products/humanly/reviews/humanly-review-7583638?section=pricing&secure%5Bexpires_at%5D=2026-07-13+13%3A44%3A38+-0500&secure%5Bsession_id%5D=6d76a6d5-1b5f-4ab8-9450-164b213c5043&secure%5Btoken%5D=ecd3cce1f335347069fd3c0324e9c3bb948e34e1bcdfd334e795157e8bb663b6&format=llm_user)
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## Humanly Features
**Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Interoperability
- Performance

**Platform Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Platform Content**
- Automation
- File Sharing
- Customizability

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**AI Core Recruiting    **
- Automated Resume Screening
- End-to-End AI Recruiting Workflow
- Adaptive AI Model Refinement
- Human Oversight

**Conversational Automation - AI Agents for HR**
- Conversational Assistants
- Multi‑Language Support & Localization

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics

**Basics**
- Interoperability
- Reporting
- Mobility

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Content**
- Automation
- Reminders
- Email Template
- Booking
- Rescheduling

**Platform Content**
- Technology
- File Sharing
- Customization

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Interviewing & Assessment**
- AI-Enabled Interviews & Assessments

**Task Automation - AI Agents for HR**
- Autonomous Task Execution

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building

**Performance**
- Performance
- Monitoring
- Reporting

**Content**
- Automation
- File Sharing

**Platform Performance**
- Reporting
- Monitoring

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Job Content Creation**
-  AI-Generated Job Descriptions 

**Predictive Analytics - AI Agents for HR**
- Attrition and Engagement Prediction

**Additional Functionality**
- Mobility
- Dashboard
- Task Management

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**AI Candidate Interaction & Outreach**
- Automated Interview Scheduling
- Conversational Chatbots & Virtual Assistants
- AI-Driven Outreach & Follow-Ups 

**Compliance & Policy - AI Agents for HR**
- Policy Enforcement & Compliance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**AI Candidate Evaluation & Insights**
- Recruiter Decision Support    
- AI-Based Candidate Ranking
- AI-Based Candidate Assessment

**Multi‑System Integration - AI Agents for HR**
- System Integration & Data Access

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot

**Proactive Intervention - AI Agents for HR**
- Proactive Nudges & Conversation Support

**Agent Governance - AI Agents for HR**
- Human‑in‑the‑Loop Governance

**Talent Acquisition & Recruitment - AI Agents for HR**
- AI‑Powered Candidate Screening
- Interview & Scheduling Agent

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