Federico C.
FC
Quality Manager - CX and UX Solutions
Mid-Market (51-1000 emp.)
Originally submitted 8/9/2021
"It stands out for its flexibility, both for the bot, and to configure actions and integrations."
4.5/5
What do you like best about Botmaker?

Flexibility to configure the bot, configure service queues, actions, variables, agents and their roles, and much more. For example, you can create a simple bot, which allows you to refer to different locations or topics, and you can also develop a very advanced bot, which allows you to solve and take real actions with users, integrating with different systems through the Botmaker API. Review collected by and hosted on G2.com.

What do you dislike about Botmaker?

There is a lot of documentation, however, there are very specific topics that are not documented yet (or it is not always easy to find them). Likewise, the support team will always be there to answer specific questions. Review collected by and hosted on G2.com.

Botmaker

See what 276 reviewers think of Botmaker

4.5 out of 5 · Verified reviews from real users

Read all reviews