Top 10 Botmaker Alternatives & Competitors

(288)4.5 out of 5

Explore the best alternatives to Botmaker for users who need new software features or want to try different solutions. Chatbots Software is a widely used technology, and many people are seeking high quality, easy to use software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Botmaker include integration and customer service. The best overall Botmaker alternative is Tidio. Other similar apps like Botmaker are Fin by Intercom, FreshChat, Botpress, and Customers.ai. Botmaker alternatives can be found in Chatbots Software but may also be in Live Chat Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to Botmaker

Tidio
Fin by Intercom
FreshChat
Botpress
Customers.ai
Zendesk for Customer Service - AC
Appy Pie
Wati

Top 10 Alternatives to Botmaker Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Botmaker stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Information Technology and Services, and Professional Training & Coaching, and find the best product for your business.

Tidio

By Tidio

4.7/5

(1,851)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Botmaker, Tidio is:

Better at support

Easier to set up

Easier to admin

Categories in common with Botmaker:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Botmaker, Fin by Intercom is:

Better at support

Easier to set up

Easier to do business with

Categories in common with Botmaker:

By Freshworks

Product Description

Reviewers say compared to Botmaker, FreshChat is:

Better at support

Easier to set up

Easier to admin

Categories in common with Botmaker:

Chatbots

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Product Description

Customers.ai is an AI sales outreach automation and data prospecting platform for both B2C and B2B. Key features include the ability to identify your anonymous website visitors by email, name, phone number, and more, along with templated sales outreach automation tools, integrations with thousands of business productivity tools, and hundreds of millions of consumer records to build email outreach campaigns for any audience.

Reviewers say compared to Botmaker, Customers.ai is:

Better at support

Easier to set up

Easier to do business with

Categories in common with Botmaker:

Chatbots

Zendesk for Customer Service - AC

By Zendesk

4.3/5

(6,664)

Product Description

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.

Reviewers say compared to Botmaker, Zendesk for Customer Service - AC is:

Better at support

Categories in common with Botmaker:

Product Description

Reviewers say compared to Botmaker, Appy Pie is:

Better at support

Easier to set up

Easier to do business with

Categories in common with Botmaker:

By Wati

Product Description

Reviewers say compared to Botmaker, Wati is:

Easier to set up

Better at support

Easier to admin

Categories in common with Botmaker:

By Landbot.io

Product Description

Reviewers say compared to Botmaker, Landbot is:

Better at support

Easier to set up

Easier to do business with

Categories in common with Botmaker:

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to Botmaker, Genesys Cloud CX is:

Better at support

Easier to set up

More usable

Categories in common with Botmaker:

Chatbots