1. [Home](https://www.g2.com/) 2. ... 3. [Chatbots Software](https://www.g2.com/categories/chatbots) 4. [Botmaker Discussions](https://www.g2.com/products/botmaker/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b1f181ea24a8d22889219633045aa74/botmaker.jpeg "Product Avatar Image") ![Reward for good Botmaker reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/3688/medal.svg "Reward for good Botmaker reviews") ](/products/botmaker/reviews) [ Botmaker ](/products/botmaker/reviews) (289)4.5/5 Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid IA and human agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. With over 9 years in the market, we are present in Brazil, Argentina, Colombia, Mexico, the US and more than 40 countries. We are WhatsApp Solution Provider, Meta Business Partner, Google Partner, TikTok Partner and Apple Messaging Service Provider. Are you ready to take your customer service to the next level? 🚀 Show More * * * ### 65.0 Nps Score Already have Botmaker? ### All Botmaker Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Botmaker used for? ](/discussions/what-is-botmaker-used-for) What is Botmaker used for? [ Communication Platform as a Service (cPaaS) Platforms ](https://www.g2.com/tags/communication-platform-as-a-service-cpaas-platforms)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.&title=Botmaker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Botmaker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Botmaker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss%0aAsk+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Botmaker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss%0aAsk+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") CG Loading... [Camilo G.](https://www.g2.com/users/bf6d960d-dc3b-4844-a595-08340e264844 "Camilo G.") • over 4 years ago Coordinador CX More Options - [ # how do they manage changes and new intentions within the organization ](/discussions/como-administran-los-cambios-y-las-nuevas-intenciones-dentro-de-la-organizacion) How do they analyze the information, what tools do they use to track, etc. [ Cloud Communication Platforms ](https://www.g2.com/tags/cloud-communication-platforms)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes 3 * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.&title=Botmaker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Botmaker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Botmaker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss%0aAsk+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Botmaker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss%0aAsk+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Julio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio C.") JC Loading... [Julio C.](https://www.g2.com/users/7ffb33d0-88c5-408a-88df-2e6af79f464f "Julio C.") • over 4 years ago Gerente TI Mexico More Options - [ # Is there any integration with Hubspot CRM? Or something done besides the actions of the intention? ](/discussions/existe-alguna-integracion-con-el-hubspot-crm-o-algo-hecho-ademas-de-las-acciones-de-la-intension) I need to send information from Botmaker to my HubSpot CRM. Currently, I can only save it in a Google Sheets and then import it, but there isn't a channel like the ones for CRMs that already appear in integrations. [ Cloud Communication Platforms ](https://www.g2.com/tags/cloud-communication-platforms)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software) * * * \<0\>0\>Upvotes 2 * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.&title=Botmaker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Botmaker+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Botmaker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss%0aAsk+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Botmaker+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss%0aAsk+Botmaker+questions+and+get+answers+from+expert+users+in+our+Botmaker+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/botmaker/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/f77a9a4b5fd0a748ac3aa801854d4b12/botmaker.svg "Product Avatar Image") ### Have you used Botmaker before? Answer a few questions to help the Botmaker community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbotmaker%2Fdiscuss%3Fsmall_ask%3Dbotmaker) No ## Top Contributors in Botmaker 1 ![Mariano R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariano R.") MR Loading... ### [Mariano R.](https://www.g2.com/users/bfbc8ae3-38f6-49d5-90b2-2ca2df7b1916 "Mariano R.") Head of Growth at Botmaker 2 pts 2 CG Loading... ### [Camilo G.](https://www.g2.com/users/bf6d960d-dc3b-4844-a595-08340e264844 "Camilo G.") Coordinador CX 1 pt 3 ![Julio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio C.") JC Loading... ### [Julio C.](https://www.g2.com/users/7ffb33d0-88c5-408a-88df-2e6af79f464f "Julio C.") Gerente de TI Mexico 1 pt 4 ![Cláudio S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cláudio S.") CS Loading... ### [Cláudio S.](https://www.g2.com/users/dc0d6aee-3f58-40a9-8b5c-e0ffb8c7a3b1 "Cláudio S.") customer success 1 pt