Smart CAD is an intuitive solution for rapid unit dispatching and incident management. Trusted by public safety units and emergency services in over 50 countries, it delivers
Also listed in Police Records Management System (RMS), Geofencing, Physical Security, Emergency Medical Services, Fire Department

The GINA SmartCAD system has long made a significant contribution to improving the efficiency of operations at the dispatch center. It enables continuous real-time monitoring of vehicle movements and, in the event of clarification or changes to the incident location, ensures that this information is immediately reflected in the application used by response units, including an updated incident location within the map background. Any such changes are simultaneously and without delay communicated to other components of the Integrated Rescue System.
In order to simplify communication and reduce radio traffic, the system allows the use of status codes (e.g., “departure”). These functions represent a significant benefit, particularly in the management of large-scale emergency incidents, as they facilitate operational decision-making and provide a rapid and clear overview of unit availability and options for their further deployment. At the same time, a clear visual overview of the deployment of responding vehicles and equipment is ensured.
The ability to transmit photographs and video recordings from the incident scene to the dispatch center provides operators with an accurate and up-to-date understanding of the situation on site and significantly facilitates communication with representatives of local authorities or affected organizations. Review collected by and hosted on G2.com.
First Due is a complete solution to streamline your Fire & EMS agency's workflow. First Due suite unifies all your agency's critical functions, including NFIRS, ePCR, Fire Pre
Also listed in Emergency Medical Services

I find the response module in First Due particularly promising and I'm intrigued by the digital command board. I appreciate its capability for better tracking of crews on the fireground, which seems to offer a strategic enhancement to operational efficiency. Moreover, the ability to create command board templates tailored for different types of incidents reflects a level of customization that suggests potential for versatile application across various scenarios. I also value the broader networking advantage presented by First Due, which allows for sharing pre-plans with other agencies in our area. This feature not only fosters community-wide preparedness but also signifies a collaborative approach to emergency response planning. Review collected by and hosted on G2.com.
ImageTrend’s software transforms incident data into actionable intelligence to help healthcare and emergency service providers address systemic challenges and significantly im
Also listed in Fire Department, Healthcare Compliance
You don’t feel like you’re hopping between five different systems just to finish a chart. The run form, CAD import, signatures, QA workflow, reporting, it all ties together in a way that makes day-to-day documentation feel less chaotic. When it’s configured well, it supports the provider instead of getting in their way. Review collected by and hosted on G2.com.
Online Employee Scheduling & Workforce Management
Also listed in Fire Department, Employee Scheduling, Emergency Medical Services

Aladtec has been a major improvement over our former scheduling software, which was actually just a printed calendar using a Microsoft Word document. Each time we made a change, we printed off another set of pages, which obviously created multiple versions of the schedule floating around, and led to people not always knowing when to work. One of my favorite features is the automated process for creating the next month's schedule. The program allows the user to create shift rotations, and once entered (which does take some manual entry time) it knows exactly how to fill the schedule for the next months and even years. That has been the biggest time-saver for me, as I would have to manually enter each person's name onto a new month's page, so basically starting over each time. Aladtec eliminated all of that. The program let's the admin enter benefit time calculations, so things like vacation time, comp time and sick time are all tracked and accounted for. It also keeps track of the hours that are accumulated over time, and what is available for each employee to use. That is another huge time saver, and eliminated trying to track those hours manually. Best of all, in my opinion, is that the employee is required to "sign-off" on their submitted time card, and they stipulate that what they have entered and read is factual and accurate. No more arguing about exactly how many vacation hours or sick time someone used; they just acknowledged it was correct as presented. There are many more time saving features, but those are my main winners. It is overall convenient, easy to use (once mastered) and the customer support has been very responsive to my requests for clarification of a feature or a process. Review collected by and hosted on G2.com.
CentralSquare Public Safety Pro Suite is the world’s first plug-and-play public safety suite, featuring 911, CAD, RMS, Mobile and Jail—in one place. Built specifically for med
Also listed in Jail Management, Fire Department, Police Records Management System (RMS)
I like the ability to add, create and customize many of the commands and dashboard parts. There are multiple ways for the end user to accomplish tasks which support clickers and typers. The support has been very good as well. Review collected by and hosted on G2.com.
D4H is an information management software for emergencies and incidents worldwide.
Also listed in Critical Event Management (CEM) Platforms, Fire Department, Emergency Notification
For incident management, D4H strikes a strong balance between usability and flexibility. It enables teams to respond quickly and consistently to incidents, while also offering the customization needed to reflect organizational structures, regulatory requirements, and operational best practices. This combination makes it a valuable tool for organizations seeking both efficiency and adaptability in their emergency response operations. Review collected by and hosted on G2.com.
TargetSolutions provides online tools that help you manage training efficiency and productivity by delivering and tracking custom training and compliance tasks, accessing trai
Target Solutions is the one of the best in class SaaS based learning and training platform, especially in Public, Education and few commerical market areas, with expertise of 20+ years in the field Review collected by and hosted on G2.com.
Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Publ
Also listed in Fire Department, Police Records Management System (RMS), Crime Analytics
I like that it has become familiar to me. What I mean by this is that I have been using this product in one form or the other over the past 16 years. That tells me this is a durable product committed to evolving to meet current and future needs. Review collected by and hosted on G2.com.
ESO Fire eliminates the manual task of re-entering data from EMS calls to meet NFIRS requirements.
It allows for keeping track of all items in FH such as inventory, runs, call volume, personnel and many other aspects of daily work at the fire house. Review collected by and hosted on G2.com.