Products

Create exceptional customer experiences that drive loyalty and lifetime value.

Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.

"XTIUM's Unified Communications and Collaboration (UC&C) services provide enterprise-grade voice and contact center solutions seamlessly integrated with leading platforms like Microsoft Teams and Cisco Webex. This native integration ensures a cohesive user experience without the need for third-party software or complex workarounds. By consolidating communication tools—such as email, phone, chat, and video conferencing—into a single platform, XTIUM enhances operational efficiency, reduces com

Tata Communications' Unified Communications as a Service (UCaaS) is a comprehensive cloud-based solution designed to enhance business communication and collaboration. It integrates voice, video, messaging, and collaboration tools into a single platform, enabling seamless interactions across various channels. This service is tailored to support the dynamic needs of modern enterprises, facilitating efficient and flexible communication regardless of location. Key Features and Functionality: -

Maaz Technologies delivers enterprise-grade contact center CTI solutions, cloud telephony integration, and AI-driven customer experience software. Our flagship solutions, including SmartConnect, seamlessly connect legacy and modern contact centers (Cisco UCCX, UCCE, Webex CC, Amazon Connect) with major CRM platforms like Salesforce, Microsoft Dynamics 365, and Zendesk. We empower enterprises to optimize agent workflows, automate customer interactions through conversational AI, and unify telephon

Connexbetter is a rapidly growing SaaS platform specializing in cloud communication and marketing automation solutions. Our comprehensive suite of services includes Bulk SMS, OTP SMS, RCS Messaging, WhatsApp Business API & Chatbots, IVR, Voice OBD, and Contact Center solutions. We also empower businesses with powerful marketing automation tools such as MoEngage, WebEngage, and Gamoga to drive engagement and growth. With a strong focus on data security and reliability, Connexbetter is VAPT ce

CX Advocates is a boutique consulting firm specializing in tailored contact center solutions that enhance customer experience and operational efficiency. Founded in September 2020 by Altaf Gosla and Wayne Miller, the company was established to address the unique needs of clients often underserved by generic service providers. With a focus on delivering with empathy, CX Advocates collaborates closely with businesses to implement innovative strategies that drive success. Key Features and Function

Continuant Connect is a cloud-based Unified Communications as a Service (UCaaS) solution that brings voice, video, messaging, and collaboration together into a single platform. Designed for hybrid and distributed enterprises, Connect lets organizations enable real-time collaboration from anywhere while scaling communication channels up or down to match business demand. Unlike single-vendor offerings, Continuant Connect is platform-agnostic. Teams can build their voice system on Microsoft Teams

Kurmi Flow is an intelligent service management platform that automates provisioning, migrations, and administration for unified communications and contact center environments. Flow provides a single interface to manage multi-vendor UC and CC platforms—including Microsoft Teams, Cisco UCM, Webex, Zoom, Genesys—plus UC-related tools like session border controllers, emergency location services, and compliance recording systems. This consolidates workflows that would otherwise require toggling thro

Smarsh Call Recording & Analytics (CRA) is the single platform that enables organizations to capture voice across every communications channel — Microsoft Teams, Zoom, Cisco Webex, Avaya, RingCentral, carrier networks, on-premises telephony, and mobile. From video calls to SMS and MMS, one platform eliminates multi-vendor fragmentation, ensures compliant data handling throughout the full data lifecycle, and transforms recorded voice data into actionable business intelligence. Core capabiliti