Continuant

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In this world of rapidly advancing technology and ever-changing workforce needs, it's easy to get lost in the noise. We're in business to help growth-minded organizations do what they do best by keeping their communication and collaboration technology running perfectly in the background. In other words, we're here to keep the world's best companies continuant. With over 28 years in business, and recognition as a Microsoft Partner of the Year for Teams Calling and Meetings, Continuant is trusted by more than a hundred Fortune 500 organizations—in more than 50 countries—to design, deploy, and manage solutions within their UCC environment.

C4

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C4 is a flexible, cloud-based Contact Center as a Service (CCaaS) solution designed for businesses that want powerful features without the complexity of legacy platforms. With C4, you get everything you need to run a high-performing contact center—voice, digital channels, intelligent routing, reporting, and integrations—delivered through a platform that’s easy to customize and fast to deploy. Unlike traditional CCaaS platforms, C4 is agile by design. That means quick deployments, responsive support, and the ability to request and implement custom API functionality without the wait. Users have more self-service control over configuration, workflows, and reporting—reducing dependency on IT or vendor support. Whether you’re a small team scaling up or a large enterprise looking for a more nimble alternative, C4 offers enterprise-grade capabilities with startup-level flexibility.

Continuant Connect AI

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Continuant Connect is a cloud-based Unified Communications as a Service (UCaaS) solution that brings voice, video, messaging, and collaboration together into a single platform. Designed for hybrid and distributed enterprises, Connect lets organizations enable real-time collaboration from anywhere while scaling communication channels up or down to match business demand. Unlike single-vendor offerings, Continuant Connect is platform-agnostic. Teams can build their voice system on Microsoft Teams Phone, Zoom Phone, or Cisco Webex Calling — or run multiple platforms at once — with Continuant handling migration, deployment, and ongoing management across all of them. Standard enterprise voice capabilities include global call routing, auto attendants, call queues, and contact center integration. For organizations still tied to legacy infrastructure, Connect Hybrid Calling (CHC) enables a phased, no-pressure move to the cloud. Businesses can migrate on their own timeline, keep existing phone lines and carrier relationships, retain current numbers through porting, enable E911 services, and continue using existing telephony hardware — all without disrupting operations. Continuant Connect is backed by fully managed services, including 24/7/365 US-based support, proactive system monitoring and analytics, ITIL-based service management, and a single point of contact for OEM support tickets. A deep bench of OEM-certified engineers extends your team's capabilities without the cost of additional certifications and training. Service is offered in tiered Basic, Extended, and Premium packages so organizations can match support levels to their needs. Key benefits: - One unified platform for voice, video, text, and chat - Freedom to choose your UC platform (Teams, Zoom, Webex, or multiple) - Phased cloud migration with no forced hardware upgrades - Number porting and carrier flexibility - 24/7/365 US-based live support - Proactive monitoring, analytics, and detailed usage reporting - Scalable Basic / Extended / Premium service tiers Best for: Enterprises, healthcare, higher education, manufacturing, retail, government, and financial services organizations modernizing legacy PBX systems or consolidating fragmented communication tools into a single cloud ecosystem.