Search results for Sugester

Sugester is a blend of CRM, helpdesk and project management features with a one-stop-shop for the needs of SMB: from email and CRM, to task planning, through an embeddable live chat.

The uTester Developer Plugin for Google Chrome is a free, easy-to-use, automated testing tool that identifies noncompliant content. uTester flags website content and web applications that are inaccessible to people with disabilities. This tool allows your team to integrate their work with testing for web accessibility – all without needing to become an expert.

IBM Bob is an AI-assisted development tool designed to support developers across the software development lifecycle. It helps interpret developer intent and provides assistance when working with real-world codebases by using contextual awareness of the surrounding project. Bob operates across different environments and can support a range of development activities, including understanding existing code, generating suggested changes, and helping with end-to-end tasks. It is intended to function as a development support system that aids reasoning and decision-making while allowing developers to maintain control over outputs. Built for enterprise-scale teams, IBM Bob is designed to work with large and complex codebases where maintaining context is important. It emphasizes transparency and reviewability by surfacing proposed changes and aligning with standard development workflows and controls. This enables teams to improve efficiency while supporting code quality and governance.

Pinterest is a visual discovery engine that enables users to find and save ideas across various interests, including recipes, home décor, fashion, and more. By organizing content into personalized boards, users can curate and share inspiration tailored to their preferences. With billions of Pins available, Pinterest serves as a dynamic platform for exploring and collecting ideas. Key Features and Functionality: - Home Feed: A personalized stream showcasing Pins, people, and businesses aligned with the user's interests and recent activity. - Search and Discovery: Users can search for specific topics or explore suggested ideas, utilizing visual search features to find content even without exact keywords. - Pin Creation and Saving: Users can create Pins by uploading images or saving content from the web, adding titles, descriptions, and links to organize them into boards. - Boards and Sections: Pins are organized into boards, which can be further divided into sections for better categorization. - Social Sharing: Users can share Pins directly with friends or groups and collaborate on Group boards to collectively curate content. - Shopping Integration: Pinterest allows users to discover and purchase products by linking Pins to retailers' websites. Primary Value and User Solutions: Pinterest addresses the need for a centralized platform where users can discover, organize, and share ideas visually. It simplifies the process of gathering inspiration for various projects, from home renovations to event planning, by providing a vast array of content tailored to individual interests. The platform's intuitive organization through boards and sections enhances user experience, making it easy to revisit and implement saved ideas. Additionally, Pinterest's shopping features bridge the gap between inspiration and action, allowing users to seamlessly transition from discovering ideas to purchasing products.

Suggestar is a mobile feedback solution that allows businesses to collect opinions from their customers.

Extensis Connect + Insight provides leaders of dispersed creative teams effective font and creative asset management at scale that integrates with industry-leading design applications. Intelligent font usage and license compliance reporting capabilities simplify the management of font licenses, mitigate risk, and ensure creative operations produce optimal results. Connect + Insight provides an additional layer of creative risk management through Project Risk Scanning, which scans for font usage risks within projects before production, pinpoints identified risks in project files, and provides a Font Risk Assessment Report with suggested steps for risk resolution. Project Risk Scanning checks six critical font risk areas: missing fonts—including system and subscription fonts, unlicensed fonts, font licenses expiring in less than 90 days, expired font licenses, overutilized font licenses (fonts installed on more systems than the license allows), and outdated font formats. Additional risk management capabilities include robust permission controls, team utilization & activity reporting, single sign-on, and support. Connect + Insight is part of a Creative Intelligence Suite built on the reliable foundations of industry-leading font managers Suitcase Fusion and Universal Type Server. Connect + Insight provides leaders the analytical insight they need to make fast, effective business decisions, mitigate risk within creative operations, and empower teams to take informed action, so their creative enterprise secures the route to new business, client retention, revenue growth, and profitability.

Luna is an AI Program Manager that gives Engineering and Product leaders visibility into goals, roadmap cost and ROI, initiative progress, and risks throughout the product lifecycle. Luna AI summarizes Jira and Slack data, such as issues, sprints and fix versions, and generates status and OKR updates, progress and risks reports on your behalf. Luna AI also creates roadmaps and stories to your sprints. With Luna’s simple and customizable UI, you can create and share plans with your managers and peers, no manual work required. Luna Key Features - AI summaries of Jira issues, sprints, and fix versions - AI status updates with suggested resolution paths - AI creation of roadmaps and issues in Jira - Goal tracking that connects execution data to your OKRs - Roadmap ROI & cost visibility with multiple prioritization methods (e.g., RICE, impact vs effort) - Customizable, shareable product plans: no slides required - Automated risk & delay detection across initiatives - 2-way integrations with Jira and Slack for seamless visibility and updates

Assembled’s AI Agents automate customer conversations across chat, voice, and email with speed, reliability, and a human touch. They integrate seamlessly with your existing support stack, follow your escalation logic, and mirror your brand voice, ensuring every interaction is helpful and consistent. With chat, voice, and email agents, custom agent builders, an automation workflow builder, flexible use cases, and built-in performance metrics, they’re designed for both speed and precision. Complementing them, Assembled Copilot empowers your human agents with real-time guidance and automation — from draft replies, live translation, and suggested actions to full conversation history and custom action buttons — enabling faster, more accurate resolutions across more channels, all built for operational excellence.

SurgeStream is an ecommerce SEO company that helps maximize client's ecommerce visibility through robust search engine optimization strategies that are geared towards conversion.

Luminance is an advanced AI platform designed to revolutionize the way businesses handle their contracts, offering comprehensive solutions from creation and negotiation to post-execution analysis. Developed by AI experts from the University of Cambridge, Luminance employs a 'Panel of Judges' approach, utilizing diverse models to ensure legal-grade accuracy across all contract-related tasks. Key Features and Functionality: - AI-Powered Negotiation: Luminance acts as an intelligent legal assistant, automatically analyzing contracts and highlighting deviations from standard terms, thereby identifying potential risks. It offers suggested precedent and fallback positions, enabling swift adjustments directly within Microsoft Word. - Intelligent Contract Repository: The platform automatically extracts and organizes key information from all contracts, providing instant insights into over 1,000 legal concepts such as contract terms, clauses, and governing laws. This facilitates efficient risk assessment and opportunity identification. - Legal-Grade™ Chatbot: Luminance's 'Ask Lumi' chatbot allows users to pose natural language questions about their documents, receiving immediate, legally accurate responses. It can summarize contracts, redraft clauses, and generate balanced clause wording, streamlining the contract management process. Primary Value and User Solutions: Luminance addresses the complexities and time-consuming nature of contract management by automating critical processes, reducing the risk of human error, and enhancing efficiency. Its AI-driven capabilities enable legal teams to focus on strategic decision-making rather than manual reviews, leading to significant cost savings and improved compliance. By providing real-time insights and facilitating seamless collaboration, Luminance empowers organizations to manage their contractual obligations effectively and mitigate potential risks.

SureSteps is a comprehensive digital platform designed to streamline field operations by consolidating scattered knowledge assets into a unified, accessible system. It empowers teams across industries such as manufacturing, renewables, utilities, and telecom to modernize their workforce knowledge management, ensuring that critical information is readily available when and where it's needed. Key Features and Functionality: - Field Accessibility: Provides work procedures on both desktop and mobile devices, seamlessly integrating with existing platforms to ensure information is accessible in the field. - Live Collaboration: Enables real-time visual documentation and escalation of issues to peers and supervisors, fostering immediate communication and problem-solving. - Personalized AI Assistance: Deploys mobile AI assistants that not only provide answers but also retrieve relevant files, enhancing efficiency and reducing search time. - Scalable Knowledge Management: Automatically sources and updates the most current information to the workforce, ensuring that all team members have access to up-to-date data. - Workforce Intelligence: Offers real-time insights into team performance, highlighting areas of excellence and identifying where additional support may be needed. Primary Value and Problem Solved: SureSteps addresses the challenge of fragmented and inaccessible frontline knowledge by unifying all assets into a single, mobile-friendly platform. This consolidation reduces the time teams and customers spend searching for answers, enhances operational efficiency, and supports seamless education and guidance. By providing a centralized digital playbook, SureSteps ensures that critical information is always at hand, enabling teams to perform their tasks more effectively and safely.

Twilio Flex is a fully programmable cloud-based contact center platform designed to empower businesses with personalized, omnichannel customer engagement. It offers a unified interface that integrates various communication channels, including voice, SMS, chat, email, and video, enabling seamless interactions across multiple platforms. Flex's highly customizable nature allows organizations to tailor every aspect of the customer and agent experience to meet specific business needs. Key Features and Functionality: - Omnichannel Support: Manage customer interactions across voice, SMS, chat, email, and video from a single interface. - Programmability: Customize workflows, user interfaces, routing logic, and integrate with existing systems using Twilio's APIs and SDKs. - Real-Time Analytics: Monitor agent performance and customer interactions with detailed insights to optimize operations. - AI Integration: Leverage AI capabilities, such as Agent Copilot, to assist agents with suggested actions and responses, enhancing productivity and customer satisfaction. - Scalability: Easily scale operations to accommodate varying workloads without the need for on-site hardware. Primary Value and Solutions Provided: Twilio Flex addresses the need for a flexible, scalable, and customizable contact center solution that integrates seamlessly with existing systems. By offering a platform that supports multiple communication channels and provides real-time data and AI-driven insights, Flex enables businesses to deliver personalized customer experiences, improve agent efficiency, and adapt quickly to changing requirements. This adaptability ensures that organizations can meet customer expectations and drive business growth effectively.

Synth is a comprehensive AI-powered solution for managing and leveraging business conversations. We transcribe, translate, and analyze all your calls - be it sales calls, internal or external meetings, or call center calls and customer support interactions. We also provide automatic summaries of single or multiple calls. With its suite of advanced features like automated CRM data capture, multilingual transcription and translation, predictive analytics, and instantaneous insights delivered via Slack, Synth can your call data into actionable business strategies. Features Transcription and Translation: engage with international clients with transcription and translation services in over 50+ languages. Automatic Call Summarization: Leverage Synth's ability to provide comprehensive summaries of single or multiple calls, turning extensive conversation data into concise, actionable points and automated reports and documents. Automated CRM Synchronization: Keep your CRM updated with summaries, action items, and meeting details captured by Synth. Real-Time Insights: Instantly obtain prospect information, company details, suggested questions, and call summaries via Slack. Predictive Analytics: Harness data-driven insights on conversations likelihood and get tailored recommendations for your next steps. Robust Security Compliance: We uphold security standards, Synth ensures the protection of your data and privacy.

Bonfyre is the only ""closed loop"" employee engagement platform, helping customers like Duke Energy, Medtronic, and Adtalem drive engagement at enterprise scale and save 5-7 figures annually with lower software and rewards costs. Our platform brings together multiple engagement tools - Team Activities, Broadcasts, Surveys, Challenges, Recognition, Nominations, Rewards, and more - into the channels employees are already using everyday (Microsoft Teams, email, SMS, QR codes and our native Bonfyre App for Android/iOS). And with Culture Coach AI, we translate engagement survey data into directly measurable, suggested actions Managers can take in 2-3 clicks. Our award-winning Recognition solution is disrupting the industry. Our customers have seen a 2x increase in recognition activity and net cost savings of $35 pp/yr. Bonfyre's 800+ digital gift cards across 80 countries mean team members get immediate, full purchasing power without having to save up points. This also saves customers money on shipping costs and other fees (typically 15% of spend).

Yahoo Backup Tool is one of the renowned applications suggested by experts to backup Yahoo to PST, EML, EMLX, MSG, MBOX, HTML, and MHTML formats. The application is designed specially so that users can save a backup of Yahoo data locally to their system.

Shopify Inbox is a free messaging tool designed to enhance customer engagement and boost sales by enabling real-time communication between merchants and shoppers. Integrated seamlessly into the Shopify platform, it allows store owners to manage customer conversations directly from their admin panel or through dedicated mobile applications. By providing live customer data, such as browsing history, cart contents, and past orders, Shopify Inbox empowers merchants to offer personalized support and product recommendations, thereby increasing conversion rates and fostering stronger customer relationships. Key Features and Functionality: - Seamless Integration: Easily add chat functionality to your online store through a straightforward setup within the Shopify admin interface. - AI-Powered Responses: Utilize artificial intelligence to generate instant answers and suggested replies, enabling quicker responses to customer inquiries. - Customer Insights: Access detailed customer profiles, including products viewed, items in the cart, and order history, to tailor interactions effectively. - Product and Discount Sharing: Send product recommendations, images, and discount codes directly within the chat, facilitating upselling and enhancing the shopping experience. - Automated Messaging: Set up automated greetings, contact information collection, and responses to frequently asked questions, saving time for both merchants and customers. Primary Value and Solutions Provided: Shopify Inbox addresses the need for efficient and personalized customer communication in the e-commerce space. By offering real-time chat capabilities integrated with live customer data, it enables merchants to provide immediate assistance, recommend products, and offer discounts, all of which can lead to increased sales and customer satisfaction. The AI-driven features and automation tools reduce response times and streamline customer support processes, allowing businesses to manage inquiries more effectively and focus on growth.

Sawyer Tools saves educators time and money.Its class management software makes it easy to customize everything from soccer camps to science semesters.

Hiver Omni is an AI omnichannel customer service platform built for complex support operations. Most helpdesks were designed around a simple model: a ticket comes in, an agent closes it. Hiver Omni, however, is built for support interactions that cross teams, touch multiple systems, and carry significant consequences if handled incorrectly. Key features of Hiver Omni: - Omnichannel capabilities in one workspace: Hiver Omni brings email, live chat, WhatsApp, voice, and a customer portal into a single shared workspace. A customer can start a conversation over email, follow up on chat, and escalate over a call. The full context carries across every touchpoint. - Native Slack support: Most B2B support happens over dedicated Slack channels. With Hiver Omni, customers can raise and track issues without leaving Slack, and for your support team, those conversations come in as structured tickets that can be assigned, tracked, and resolved like any other request. - AI across the support lifecycle: AI agents resolve requests end to end and trigger downstream workflows without any human involvement. When a request does need an agent, AI drafts the response and checks it for quality before it goes out. Managers get continuous QA scoring across the team and automatic flagging of knowledge base gaps, with suggested articles ready to review. - Cross-team collaboration and escalation: Agents can escalate tickets to specific teams, assign owners, and set internal SLAs to track response times across each handoff. Internal notes, linked Jira issues, Slack threads, and Salesforce cases all attach directly to the ticket, so everyone involved works from the same thread. - 360° account-level context, right in the conversation: Support doesn't happen in isolation from the broader account relationship. Every conversation surfaces past interactions, open issues, sentiment trends, and key account details like MRR and renewal timeline, pulled directly from connected CRMs and ERPs. More than 10,000 organizations, including Amplitude, Gusto, and Ping Identity, use Hiver Omni to manage complex support at scale.

Cygnus Systems has been Southeast Michigan and Detroit’s IT support leader. They specialize in helping companies leverage the latest information technology to improve their efficiency, quality of life and bottom line.

Bugster is an AI QA Engineer for web applications, designed to help with all your testing needs. It takes responsibility for writing tests for you by analyzing your entire codebase. It also handles updating them with every change you make, effectively eliminating test maintenance overhead. Critically, when Bugster runs tests, it does so by opening a real browser and interacting with your application just like an actual user would, ensuring maximum fidelity and accuracy. You have full flexibility on how to run the tests: you can execute them locally during development, set them up to run automatically in your CI pipeline on every Pull Request, or schedule them to run whenever you prefer. Bugster achieves this thorough coverage through two specialized agents: The End-to-End Testing Agent: This agent manages all the standard E2E testing, ensuring core user flows and expected behaviors are working as intended. The Destructive Agent: This agent is focused on proactively trying to break the application by testing every edge case it can possibly find. It ensures that the difficult, unexpected issues that often slip into production are caught before they impact your users. Bugster is the complete, autonomous testing solution designed to free up developers to focus only on shipping features.