Products

EasyGrouper is an application that holds your organization's company directory. Update it once and those changes are pushed to everyone automatically. No more scrolling through friends and family to find the people you work with. Calling, texting and emailing the people you work with is just a tap away with EasyGrouper.

The buying behavior of customers speaks a lot about how they see your brand and the website. It is most important to get customers, but what matters is to know why they have come and what are they expecting from the business.

Optimise marketing ROI with integrating data and using advanced attribution modelling for better insights

phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ software using PHP or HHVM.

With ChatrHub... Automatically chat and text with customers. Use pre-designed or custom conversation workflows. Get started with an easy-to-install chat widget - and add it anywhere you want! Transfer conversations from the AI chatbot to a live agent. Measure conversion and resolution rates, and use data to make improvements. Maintain a central repository of conversations for future reference.

FuzeDigital optimizes self-service & assisted-service delivery to get customers, staff & others to great answers fast.

PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world.

Message Mate is a SMS feature to your website to reduce the number of customers who leave your site without buying.

Automated cancel prevention for subscription-based businesses. RetentionEngine handles the cancel process for customers, saving up to 41% of the customers who go through it.

Y Meadows Customer Service AI bridges the gap between people and systems, improving customer service effectiveness and customer satisfaction. By leveraging AI, NLP (natural language processing), and RPA (robotic processing automation), Y Meadows can understand the intent of customer messages and fully resolve them through custom workflows.

LiveConnect® permite que múltiples agentes de tus equipos de ventas o Servicio al Cliente (o chatbots que tu mismo puedes configurar) puedan atender al mismo tiempo las conversaciones que recibes por la línea de WhatsApp de tu negocio, mientras conservas el registro de todo lo que sucede dentro de estas conversaciones. ¡Atender WhatsApp con múltiples agentes si es posible! Si recibes demasiadas conversaciones por WhatsApp y necesitas que múltiples agentes puedan atenderlas al mismo tiempo Live

HCL Unica Discover is an enterprise-class digital customer experience analytics platform designed to provide deep behavioral insights into web and mobile interactions. By capturing, replaying, and visualizing user sessions, it enables organizations to monitor, understand, and enhance online experiences, leading to improved conversion rates and customer satisfaction. Key Features and Functionality: - Struggle Resolution: Identifies customer pain points and facilitates real-time interventions t

Fino Payments Bank the Digital Banking Partner for millions of Indians. #Hamesha Our phygital network comprises 6.41 L banking outlets and 197 branches. Our customer service points covering 94% of India’s districts making us truly India’s very own Local National Bank.

Saarthi.ai is a key provider of AI-powered customer engagement solutions. It is recognised for its cutting-edge advances in native NLP technology.

Layerise is a customer excellence tool that enables physical product/hardware-based companies to retire the traditional product user manual. No one reads it anyway. Layerise combines unique customer experience abilities with CRM and marketing so you can establish ongoing relationships with your customers while educating them about your product and build continuous revenue streams.

Website recording software, Siterecording by 500apps helps to see how visitors interact with the website, analyze their behaviour, and optimize the user experience. Siterecording starts recording all users' engagement on your website, such as mouse movement, clicks, scroll maps and more; and then compiles and stores these data in a visual format. With insights, marketers can make data-driven decisions and optimize their websites more effectively. Get access to 37+apps for $14.99 per user per mon

Knowlarity's Missed Call Solution is a cloud-based service that enables businesses to capture customer engagement through missed calls, facilitating prompt callbacks via automated IVR messages, voice bots, or live agents. This solution streamlines lead generation and enhances customer interaction by providing real-time access to prospect details. Key Features: - IVR Integration: Utilize multi-level Interactive Voice Response systems to ensure immediate customer engagement. - Automated Messagin

Data-driven customer success for SaaS, B2C & E-commerce Take control over your customer base by leveraging the power of AI with Churned retention management software. Most Customer Success and Retention management tools promise data-driven solutions. But in reality there exist a few dominant limitations. In most cases, "data-driven" actually means "rule-based" solutions built by "gut feelings". Churned gives you the opposite: A fully data-driven solution without limitations. The Chur

Vibtree helps brands to increase Sales and CX using Vibtree's Smart Cloud communication suite. Vibtree focuses on to : - Manage high volume incoming calls using Automated IVR - Connect all your messaging touch-points (Whatsapp, Messenger, Viber,etc) in one place - Take Feedback, Spread awareness, notifications using Voice Broadcasting - Monitor all conversations to increase monitor quality. - Automating but keeping personal touch using conversational AI

AlphaCX is a unified customer experience platform for business communication and customer management. It is a complete omnichannel engagement solution that offers a conversation inbox for teams, Knowledge Base for self-service, and feedback forms to measure satisfaction. AlphaCX Interacts with customers from a variety of touch points including Facebook Messenger, Instagram DM, Live Chat, WhatsApp, Twitter DM, email and more. AlphaCX is perfect for companies of all sizes, empowering team