Products

Padah Solutions Pvt Ltd, established in 2018 and headquartered in Bangalore, India, is a Platinum Atlassian Partner and Premier Zendesk Partner specializing in Business Process Management solutions. The company focuses on enhancing organizational efficiency by refining processes and implementing automation tools tailored to various industries. Their services encompass business process analysis, re-engineering, solution architecture, tool selection guidance, implementation, user training, and ong

SmartOffice for Alexa Skills is a no-code enterprise skill management platform that enables organizations to create and deploy secure Alexa Skills seamlessly. By integrating with enterprise data sources such as Salesforce, ServiceNow, and Zendesk, SmartOffice allows businesses to voice-enable their CRM and Helpdesk systems without the need for coding or custom development. This solution simplifies interactions with CRM opportunities, accounts, contacts, activities, and cases, enhancing productiv

TicketSync by Fermi Systems is a fully managed integration service designed to help Managed Service Providers (MSPs) securely and efficiently synchronize incidents, tasks, and service requests across various IT Service Management (ITSM) platforms, including Jira, ServiceNow, Zendesk, and Freshdesk. Tailored for MSPs operating in cloud-native or hybrid environments, TicketSync is particularly effective in aligning internal and customer-facing systems, especially when managing AWS-hosted workloads

Myndbend™ Process Manager provides a convenient way for agents to build custom, auditable processes in Zendesk. Build and automate workflows such as: - HR Onboarding - HR Offboarding - IT Change Management - Access Rights requests - Financial approvals - Internal escalations …Or any other flow that requires approvals or child tickets.

GoodTaco provides builders a fast was to create and deploy data-connected apps and internal tools with their teams. GoodTaco's AI agent makes it easy to create apps that work with integrations such as Jira, Zendesk, Hubspot, etc. and then share apps securely with built-in org-level authentication.

Architected by Rodrick Gary, the Kovotic Labs suite represents the world's largest unified fleet of 1,810+ autonomous agents. Purpose-built for Shopify, Salesforce, and Zendesk ecosystems, these agents automate complex commerce workflows with 'Ferrari-grade' precision. Based in Charlotte, N.C., we provide high-scale agentic infrastructure for modern global merchants.

Put your live helpdesk on the wall — tickets, SLAs, calls and team goals on one board the whole room can see. Built for support desks, IT teams and MSPs running Zendesk, Freshdesk, Jira Service Management, HaloPSA, SuperOps and more — self-hosted, so your data never leaves your server.

Partnerway is a leading official reseller of renowned software solutions, including Google Workspace, Asana, Zendesk, AWS, and Microsoft, across Europe. Established in 2021 and headquartered in Tallinn, Estonia, Partnerway specializes in assisting small and medium-sized businesses (SMBs to accelerate growth by digitalizing operations, optimizing business processes, and facilitating seamless cloud migrations. With a dedicated team of industry-certified specialists, Partnerway has successfully sup

Veamly is your priority workspace across your collaboration tools. It is a desktop app that connects to your different tools like slack, Jira, and Zendesk, puts them in one place then aggregates and prioritizes the different conversations into one feed on top of them. It helps you process all your conversations faster with several augmentation features and helps you focus on your actual work.

BagaChat is an AI-Enabled automation and integration solution with the below capabilities: - WhatsApp marketing - WhatsApp Customer Care - WhatsApp Chatbot (DIY & Dynamic) - WhatsApp notification APIs - Readymade WhatsApp integration with Zoho, Freshdesk, Zendesk, Shopify, MS Teams, Zapier etc - Whatsapp Group Chats automation and management - Custom integrations with WhatsApp & AI

Word WandAI brings the full power of ChatGPT AI to Zendesk, all in a simple and fully integrated app! Word WandAI reduces the time agents spend on tickets to seconds, by automating the crafting of the responses to any ticket! This leads to a dramatic decrease in time to respond and solve, improving overall CSAT instantly. You can also increase professionalism and accuracy by standardizing the agent tone to your brand when communicating to customers.

ChatShield is a workspace compliance monitoring platform for businesses using Intercom or Zendesk. It monitors customer conversations across the workspace and uses AI to identify potentially risky responses, including unauthorized refund or pricing promises, cancellation commitments, unsupported policy claims, sensitive financial or medical advice, and potential privacy or PII issues. ChatShield helps support and operations teams identify and review risky conversations without manually checking

ION is a financial technology partner, not just a product provider. We deliver solutions when your financial demands are growing faster than your team can keep pace. We provide CFOs with the financial technologies to integrate accounting, billing, payments and revenue recognition. To outmanoeuvre the market and competitors, you need to move past efficiencies and build powerful infrastructure. ‍ ION's strategic partners include Sage, FinancialForce, Stripe, Chargebee, Zendesk and Salesforce.

SupporTrends connects product teams with customer feedback, delivering automatic, actionable insight from actual users so that companies can iterate faster. In addition to processing call recordings, customer reviews, and more, SupporTrends offers integrations with popular platforms such as Intercom, Zendesk, Kustomer and more. With full sentiment analysis, NPS impact estimation, and feature-based action recommendations, SupporTrends helps plot a clear feature and product development roadmap.

Chatonbo is an AI chatbot platform that lets businesses deploy smart chatbots on their websites in minutes. It captures leads, answers customer questions, and provides 24/7 support — no coding required. Powered by GPT-5.2, it supports 50+ languages with automatic detection, knowledge base training (PDF, URL, FAQ), and integrates with Zapier, Slack, Zendesk, and HubSpot. Free plan available with no credit card required, with more than 4000 users.

Ordemio offers an AI support agent designed to enhance customer service for SaaS and tech companies by automating up to 70% of frontline tickets. The chatbot integrates seamlessly with popular helpdesk platforms like Intercom and Zendesk, providing human-like responses in over 95 languages. It allows businesses to optimize support efficiency, improve user onboarding, and retention, and offers analytics to monitor performance. With fast setup times and customizable features, Ordemio serves to ele

Professional email signatures that work in every email client (Outlook, Google Workspace, Salesforce, Hubspot, Zendesk and more). * Make a Professional First Impression * Stand Out in the Inbox * Get More Replies * Send Traffic to Key Parts of Your Website and 3rd Party websites Key Features: Add links in your signature for reviews, listings, lead magnets, career pages, or any other web page. No subscriptions or software to buy. Promote yourself and your business with every email sent.

Recoup reads the tickets your AI support agent closed and checks every refund, credit and discount it promised against Shopify and Stripe. It shows you what never happened, what happened twice, and what broke your policy, with the dollar amount on each. Built for Shopify brands where an AI agent (Gorgias, Zendesk, Intercom Fin and others) closes refund tickets. Read-only: it never moves money. The audit runs free in your browser on your own exports, with no signup and no file uploads.

Maaz Technologies delivers enterprise-grade contact center CTI solutions, cloud telephony integration, and AI-driven customer experience software. Our flagship solutions, including SmartConnect, seamlessly connect legacy and modern contact centers (Cisco UCCX, UCCE, Webex CC, Amazon Connect) with major CRM platforms like Salesforce, Microsoft Dynamics 365, and Zendesk. We empower enterprises to optimize agent workflows, automate customer interactions through conversational AI, and unify telephon

MigrateX moves data across ITSM, help desk and CRM platforms, including Freshworks, ServiceNow, Salesforce, Zendesk and Jira Service Management. Its migration platform, backed by a hands-on team of migration engineers, carries over records, history, relationships, attachments and custom fields, with delta syncs right up to cutover. As an official Freshworks migration partner, MigrateX runs migrations in hours, not weeks, so teams go live on their new platform without losing their past.