Products

Maxicus derives its name from its goal of Maximizing Customer Experience. We are an independent business unit under the KocharTech umbrella, functioning as a technology driven Back Office Operations vertical.

Technosys IT Management has been helping the companies to deliver the best call center services. Being it's our core competency, we made “Our Quality” like this, it is more than just a promise/assurance of making our clients reach the heights of success by rendering the best customer service all the time. TECHNOSYS IT MANAGEMENT, one of the main customer service outsourcing organizations, realizes that it is so important to develop and keep up positive associations with your customers. Whether

CC Capital Group was built out of the necessity to find a solution for all of the following: -Call centers that over charge -Outsourced sales companies that talk a big game and deliver nothing -Difficulty in finding the right person through job post -High turnover -Cubicles -W2s -1099s -Work comp insurance cost -Performance based pay that delivers bad results -And most importantly a sense of entitlement by in-house workers with attendance problems. 8 ½ years later we serve over 100 clients in

Pexly is an outsourced, multilingual, and omnichannel Customer Support service provider. Pexly offers comprehensive customer support services that help you improve relationships with your customers and increase retention rates. We help ensure coverage of virtually any time zone and provide support in over 20 languages to help show your customers how much you care about them. Our customer support services provide you with a win-win: top-quality customer support services at a fraction of

Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and

Our BPO and call center services are designed with a singular focus: to help your business achieve its goals, exceed customer expectations, and maximize efficiency. We firmly believe that true synergy emerges when we collaborate seamlessly with our clients, working as an extension of your team and tailoring our solutions to meet your unique needs.

Lower Your Costs, Pay As You Grow Balance your need to contain costs with your need to maintain a great customer experience by leveraging the power of the Gravis Apps cloud technology for your contact center. With our managed services, we handle everything for you so you can focus on the things that matter most.

Unient appreciates just how vital customer-facing support teams are in maintaining good relationships with your client base, particularly in highly technical and customer-centric industries. As your Customer Support and Success partner, we are an extension of your brand and we are committed to providing our customers with a secure and overall seamless experience at every point of contact through consistent and prompt service and resolution.We can start with a lean team of highly trained professi

CloudWave CXPlus is a comprehensive cloud-based contact center solution designed to provide small and medium-sized businesses (SMBs with enterprise-grade technology without the burden of upfront costs. Leveraging the power of Amazon Web Services (AWS), CXPlus offers a suite of pre-configured packages that can be deployed rapidly, enabling businesses to enhance their customer experience efficiently. Key Features and Functionality: - Call Distribution: Efficiently routes incoming calls to the ap

Uberman Agency delivers fast-track iGaming consulting for casino operators, sportsbook platforms, affiliates, and game providers. We fix revenue-draining problems in 2-12 weeks, not 6-month consulting cycles. WHAT WE FIX Brand positioning that doesn't convert. Generic names kill trust before players deposit. We've seen brands lose €2M+ from poor naming choices. Our process includes audience-tested concepts, trademark screening across Malta/UK/Curaçao/Gibraltar, and complete visual identity

Uberman Agency delivers fast-track iGaming consulting for casino operators, sportsbook platforms, affiliates, and game providers. We fix revenue-draining problems in 2-12 weeks, not 6-month consulting cycles. WHAT WE FIX Brand positioning that doesn't convert. Generic names kill trust before players deposit. We've seen brands lose €2M+ from poor naming choices. Our process includes audience-tested concepts, trademark screening across Malta/UK/Curaçao/Gibraltar, and complete visual identity sys

Neexa AI is an advanced AI-powered sales agent designed to automate and enhance business sales processes. By integrating seamlessly with platforms like websites, WhatsApp, and social media channels, Neexa AI engages with customers in real-time, providing instant responses and facilitating transactions around the clock. This continuous availability ensures businesses can capture and convert leads at any time, significantly boosting sales and operational efficiency. Key Features and Functionality

SpeechLog AI Analytics is an advanced solution designed to transform raw audio data from contact center interactions into actionable insights. By converting speech into text, it enables businesses to analyze customer conversations, monitor agent performance, and enhance overall service quality. This tool empowers organizations to derive valuable business intelligence, optimize operations, and improve customer satisfaction. Key Features and Functionality: - Speech-to-Text Conversion: Accurately

White Label Communications provides Private Label Dial Tone to it's partners through a global hosted PBX and SIP Trunk solution that enables the next generation of service providers (NGSP) to expand their product base.

Customer-relation departments and executive management use Batvoice to boost sales and customer satisfaction, and save costs by automating scorings (compliance & satisfaction) and coaching. Batvoice is a unique AI that transcribes service calls content & picks-up on emotional cues to turn topics and paint points into best actions to improve results. It's plug & play, multilingual, with a multi-sectoral approach.

Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’

Agility Hosted Telephony is Simplicity Group’s Cloud Telephone System for Northern Ireland & UK businesses which utilises the very latest telephone system technology. Cloud-Based: Agility is hosted in the cloud, eliminating the need for on-premises hardware and reducing maintenance and management overhead. Users can access their phone system from anywhere with an internet connection. Microsoft Teams- Microsoft Teams Phone is rapidly becoming the go-to solution for businesses looking to

eGain AI Knowledge Hub is the industry’s most advanced AI-powered knowledge management solution, designed to empower customer service, contact center, and support teams with instant, accurate, and compliant answers across channels. Whether it’s for agents, chatbots, or self-service, the AI Knowledge Hub delivers consistent and context-aware knowledge using trusted generative AI, guided workflows, search, and analytics. Key Features: • Trusted Generative AI for safe and accurate responses • Smart

Loopy is an observability platform for customer support operations. It serves as a central hub for data aggregation and analysis, collecting information from various sources, including CRMs, human resource tools, WFM systems, QA platforms, and chatbots. All this data is consolidated in a single location, a CX Ops Data warehouse, to overlay the visibility CX teams need to spot anomalies early, identify pain points, and evaluate changes effectively. Instead of reacting to issues, our observability

Festival API is a film festival data API for filmmakers, developer tools, AI agents, entertainment platforms, and film industry workflows. Festival API helps answer one simple question: which film festivals are accepting submissions right now? We track 2,000+ active, verified film festivals across 30+ categories and 75+ countries, then make that data available through a clean, developer-friendly REST API. Developers can query structured festival data directly without scraping festival websites