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Brands use iAdvize Copilot™ to empower e-commerce shoppers and professional agents. iAdvize Copilot™ for Shoppers helps retailers boost sales 24/7 to remove purchase barriers and achieve 10x conversions. The Copilot enables Product Discovery to suggest products tailored to each shopper’s unique needs to increase conversion rates. Conversation starters accelerate buying decisions with engaging, AI-driven prompts that resonate with each shopper’s context. It addresses product information questions by automatically offering instant and reliable answers to move shoppers closer to a purchase. Finally, respond to order tracking requests and all common FAQs by providing immediate, automated answers to questions about delivery status, return conditions, or payment methods. Our iAdvize Copilot™ for Agents helps brands double agent productivity and increase service quality with an agent desktop powered by AI and designed for e-commerce. Seamlessly manage conversations across all messaging channels from a single, AI-enhanced panel, accessible from any device. The Copilot Panel empowers each agent with a personal AI to research products, search knowledge articles, and find whatever customers need. Supercharge agent productivity with AI Suggest that drafts answers for your agents to fine-tune and respond 2x faster. Smart Compose to summarize, rephrase, or adjust agent responses with one click to improve quality, and Smart Summary, which instantly equips agents with a recap of customers’ past interactions.
ADC+ is a comprehensive Application Delivery Controller (ADC) lifecycle automation platform designed to empower network and application teams with self-service capabilities for automating, orchestrating, and managing application delivery services. By streamlining these processes, ADC+ accelerates time-to-market and enhances the availability of services.
Key Features and Functionality:
- Centralized Management: Provides a unified interface for managing multi-vendor ADC environments across data centers, offering real-time visibility into application and ADC performance.
- Automation and Orchestration: Facilitates the creation of automation workflows through a drag-and-drop visual builder, enabling zero-touch virtual server provisioning and efficient orchestration of ADC devices.
- Role-Based Access Control (RBAC): Enables granular permissions, allowing application owners to self-service workflows while ensuring security and compliance.
- App-Centric Visibility: Offers customizable dashboards and actionable reports, providing detailed insights into application health and performance.
- Integration Capabilities: Supports integration with various IT Service Management (ITSM) systems and other network components, facilitating seamless automation of routine changes and processes.
Primary Value and Solutions Provided:
ADC+ addresses the complexities associated with managing diverse application landscapes by automating and orchestrating ADC infrastructures. It reduces the reliance on manual processes, minimizes errors, and enhances operational efficiency. By offering self-service capabilities and real-time insights, ADC+ empowers organizations to achieve higher application availability, faster deployment times, and improved security compliance.
Apache Solr is an open source enterprise search server based on Lucene search library, with XML/HTTP and JSON APIs, hit highlighting, faceted search, caching, replication etc.
Appsecco is a specialist security services provider with expert level pen-testing services to test your web and mobile applications for security risks and business logic data validation. Our reports are industry best with clear recommendations to help you build great products faster
Sifflet is a Full Data Stack Observability platform acting as an overseeing layer to the Data Stack, ensuring that data is reliable from ingestion to consumption. Whether the data is in transit or at rest, Sifflet can detect data quality anomalies, assess business impact, identify the root cause, and alert data teams’ on their preferred channels. All thanks to 50+ quality checks, extensive column-level lineage, and 30+ connectors across the Data Stack.
In addition, data discovery is made easy through Sifflet’s information-rich data catalog with a powerful search engine and real-time health statuses.
Demand Metric provides Agile Marketing software powered by 1,000+ practical tools and resources to help our members complete their work faster and with more confidence.
AI-native intelligence and automations that help engineering teams build better software faster and more reliably. Invest intentionally, help teams find flow, and operationalize best practices.
PropertyBox is an all-in-one, AI powered, Property Marketing Platform used by Estate Agents and Real Estate marketeers. It helps agents list properties faster, win more instructions and boost their online brand on property portals and social media. Features (which vary by country) include: photo enhancements, AI property descriptions, social video creation, floor plan re-draws and environmental certification.
ReverseLogix is the only end-to-end, centralized, and fully integrated returns management system
(RMS) built specifically for retail, e-commerce, manufacturing, and 3PL organizations. Whether B2B, B2C or hybrid, the ReverseLogix platform facilitates, manages, and reports on the entire returns lifecycle. Organizations that rely on ReverseLogix deliver a vastly superior customer returns experience, save employee time with faster workflows, and increase profits with 360⁰ insight into returns data.
Quickly develop, validate, deploy and track credit scorecards in house, while minimizing model risk and improving governance. We've combined award-winning data management, data mining and reporting capabilities in a powerful credit scoring solution that is faster, cheaper and more flexible than any outsourcing alternative.
The Closure Compiler is a tool for making JavaScript download and run faster. Instead of compiling from a source language to machine code, it compiles from JavaScript to better JavaScript.
Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.
Key Features and Functionality:
- Instant Remote Support Sessions: Initiate support sessions swiftly, allowing representatives to view and control customers' desktops for immediate issue resolution.
- Live Chat and Video Conferencing: Engage with customers through high-quality video and chat, facilitating personalized and interactive support experiences.
- Remote Desktop Control: Take control of remote desktops to perform tasks such as software installations, updates, and troubleshooting directly on the customer's device.
- Unattended Access: Access and manage unattended computers, servers, and point-of-service systems remotely to resolve issues, run patches, and install updates without user intervention.
- File Transfer Capability: Transfer files directly to the customer's computer during a session, streamlining the process of providing necessary resources or updates.
- System Information Collection: Gather system information with a single click to diagnose issues more effectively and expedite the support process.
- Session Recording and Reporting: Record support sessions for quality assurance and training purposes, and utilize detailed reporting functions to analyze and improve support processes.
Primary Value and Solutions Provided:
Cisco Webex Support enhances customer satisfaction by enabling rapid and effective remote assistance, reducing the need for on-site visits. It boosts support representative productivity through tools like live chat, video conferencing, and remote desktop control, allowing them to handle multiple customers simultaneously. The platform's ability to access unattended systems ensures that support can be provided at any time, addressing issues proactively. By decreasing call times and increasing first-call resolution rates, organizations can reduce overall support costs while delivering high-quality service. Additionally, the secure, scalable nature of the service ensures that support sessions are protected and can grow with the organization's needs.
LeadGenius gets you the data you need to keep your business growing. With verified leads and data-driven insights, your team can close deals the smarter, faster way.
Praxis lets you generate documentation instantly, using your individual style rather than restrictive templates. The more you use Praxis the faster it gets and the more efficient you become.
Deepija Telecom Pvt. Ltd offers diverse range of customer engagement software for everyone under the trademark name ConVox. ConVox Call Center Solution is a prominent product offering from Deepija Telecom. With 17+ years of Industry presence and over 15000+ happy customers, ConVox CCS has helped businesses grow right from it’s inception and continuing. ConVox CCS has a plethora of features for every scenario of contact centre such as superior outbound dialers, ACD and IVRS, Telecom interfacing with PRI/SIP & VOIP trunking,Open API integrations with major CRM providers and organizational CRM, Live performance dashboards,Andriod CCS APP,Comprehensive reporting and analytics. ConVox CCS is designed as easy to learn, easy to use, easy to manage and scales to fit your needs,Thereby giving businesses the benefits of increased productivity, faster go to market and better business results.