Products

Pexly is an outsourced, multilingual, and omnichannel Customer Support service provider. Pexly offers comprehensive customer support services that help you improve relationships with your customers and increase retention rates. We help ensure coverage of virtually any time zone and provide support in over 20 languages to help show your customers how much you care about them. Our customer support services provide you with a win-win: top-quality customer support services at a fraction of

Technosys IT Management has been helping the companies to deliver the best call center services. Being it's our core competency, we made “Our Quality” like this, it is more than just a promise/assurance of making our clients reach the heights of success by rendering the best customer service all the time. TECHNOSYS IT MANAGEMENT, one of the main customer service outsourcing organizations, realizes that it is so important to develop and keep up positive associations with your customers. Whether

Maxicus derives its name from its goal of Maximizing Customer Experience. We are an independent business unit under the KocharTech umbrella, functioning as a technology driven Back Office Operations vertical.

CC Capital Group was built out of the necessity to find a solution for all of the following: -Call centers that over charge -Outsourced sales companies that talk a big game and deliver nothing -Difficulty in finding the right person through job post -High turnover -Cubicles -W2s -1099s -Work comp insurance cost -Performance based pay that delivers bad results -And most importantly a sense of entitlement by in-house workers with attendance problems. 8 ½ years later we serve over 100 clients in

OneContact CC allows an integrated management of multiple channels: Voice (GSM, SIP or other PSTN calls), Video (3G, SIP), IM (IP), e-Mail, Fax, Social Media, Skype and Skype for Business.

Unient appreciates just how vital customer-facing support teams are in maintaining good relationships with your client base, particularly in highly technical and customer-centric industries. As your Customer Support and Success partner, we are an extension of your brand and we are committed to providing our customers with a secure and overall seamless experience at every point of contact through consistent and prompt service and resolution.We can start with a lean team of highly trained professi

2Ring COMPACT AGENT is an agent desktop application built on top of Cisco Finesse API. It can be used to bring Cisco Contact Center closer to remote experts, to subject matter experts, and to back-office workers.

Callision is like a virtual desktop for call center employees - it allows them to make HD calls, chat, send files, and much more - straight from the web browser on their computer or tablet.

Lower Your Costs, Pay As You Grow Balance your need to contain costs with your need to maintain a great customer experience by leveraging the power of the Gravis Apps cloud technology for your contact center. With our managed services, we handle everything for you so you can focus on the things that matter most.

Inspeech is a Speech Analytics solution that is able to transcribe and analyze all the contact center’s conversations on all voice and text channels using cutting-edge GenAI technology. Inspeech provides business intel as it assesses the quality of the service provided, viewing KPIs and detecting operational issues, which contributes to lowering costs and improving the customer experience. It additionally optimizes agent performance as it provides actionable insights aimed at raising service and

Our BPO and call center services are designed with a singular focus: to help your business achieve its goals, exceed customer expectations, and maximize efficiency. We firmly believe that true synergy emerges when we collaborate seamlessly with our clients, working as an extension of your team and tailoring our solutions to meet your unique needs.

COVID Safety Solution Many industries today are experiencing unprecedented disruptions due to COVID. With the lockdown restrictions starting to ease up in most parts of the world, decision-makers are bracing themselves to face the urgency and complexity of reopening their businesses. The biggest challenge will be to revisit current working norms and adopt new practices to regulate the environment in which the businesses will function. Reclaiming guests and staff confidence by providing a safer e

A Zoho Consulting partner with 700+ customers in 70+ countries, GoldenLion has built and implemented Industry solutions on top of Zoho CRM across multiple industries. Here's a sneak-peak into the industry solutions offered by GoldenLion: ▪ Travel Agency CRM (www.crmfortravelagency.com) Tailored to map the business process of travel agencies and tour operators on award-winning Zoho CRM, Travel Agency CRM helps you better manage every aspect of your business. From lead management to trip and ve

Tecxpera Technologies, established in 2013, is a dynamic IT solutions provider specializing in software development, training, and consulting services. With a focus on innovation and quality, Tecxpera offers a range of products designed to streamline business operations across various industries. Key Products and Features: 1. Hospital Management System (HMS: - Patient Registration & Admission: Efficiently manage patient intake processes. - Appointment Management: Schedule and track p

CitiusTech’s Price Transparency Solution - RealSight™ - ingests and curates publicly available Machine Readable Files (MRFs) to provide and end-to-end Data & Analytics Solution for Price Transparency to deliver Payer, Provider & Member Insights. Solution Focus: The “Transparency in Coverage” Rule, that went live on July 1, 2022, required health insurers, group health plans, including self-funded clients, to provide cost-sharing data to consumers via Machine-readable files (MRF). These M

Loop ERP is a purpose-built ERP solution for scrap metal recycling, aggregate, brokerage, and other circular economy and weight-based commodity businesses. It runs natively inside Oracle NetSuite, connecting operations, logistics, inventory, and finance in a single system — replacing the disconnected tools and manual workarounds most businesses in these industries still rely on. The problem Loop solves is straightforward: materials-based operations are operationally complex, but most ERP system

JustRelate CRM is a comprehensive customer relationship management solution that helps B2B companies and B2B2C organizations manage customer interactions, streamline sales processes, and optimize service operations through a highly flexible and customizable platform designed for complex business relationships. Our CRM solution transforms how organizations approach customer relationship management by delivering enterprise-grade functionality with the adaptability that growing businesses require.

Momentum B2B Mobile Sales App is a native mobile application designed to empower B2B sales representatives in wholesale, distribution, and manufacturing environments. Available for both iOS and Android, the app transforms how field and inside sales teams interact with customers, manage complex product catalogs, and submit orders—regardless of internet connectivity. Solve the Connectivity Challenge: Unlike web-based sales tools, Momentum B2B Mobile Sales App works seamlessly offline. Sales reps

CivicRecordsOnline is public records request management software built for city clerks and records specialists at local government agencies. It keeps every records request in one place: who asked, what they need, when it is due under state law, what has been sent, and a complete history of every action taken. Requests come in through a public portal, a forwarded email, or manual entry. The deadline clock starts automatically. The product supports all 50 states' public records laws, counts busine

The AI Vendor Library is a curated collection of the most utilized and recommended AI tools across various sectors, designed to enhance business operations and drive growth. This comprehensive resource encompasses a wide range of applications, including sales, marketing, customer support, research and development, finance, human resources, revenue operations, legal and compliance, IT and security, data analytics, and general business functions. By providing access to these cutting-edge tools, th